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Sutton in the Elms Private Care Home

34 Sutton Lane, Sutton-in-the-Elms, Broughton Astley, Leicester, Leicestershire LE9 6QF
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Sutton in the Elms Private Care Home, Leicester

Care Provided by Sutton in the Elms Private Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450N/A
Fees are a baseline figure and subject to change following an individual assessment of care needs.

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sibtain Nandjy(Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)

Visiting

  • No Restrictions (Except Mealtimes).

Parking

  • Parking is available on-site.
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Sutton in the Elms Private Care Home Reviews (41)

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8.4

Sutton in the Elms Private Care Home has a Review Score of 8.4 (8.364) out of 10, based on 3 reviews in the last 2 years. Over all time Sutton in the Elms Private Care Home has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from W P (Niece of Resident) published on 22 June 2021 Submitted via Postal Card
Overall Experience

Communication to and from home is terrible. I have to ring many times on different days just to get someone to answer the phone - usually answered by a person unable to understand English and answer a question. Callbacks are slow. Resident appears to be allowed to stay in bed for too much, and attention to her in the room is very poor. The carpets in hallways and stairs are filthy and stained - not hoovered. Overall smell that is unpleasant - not necessary for that - simple air freshener would help. Apparent acceptance by the resident that she has to lie in a wet pad - very poor.

Reply from Alexandra Ilea, Brand Marketing Assistant at Sutton in the Elms Private Care Home

We are disheartened to hear that many elements of your experience when visiting the home were disappointing. Please note that we endeavour to answer all phone calls promptly, however, due to Covid19, all medical assessments are completed via telephone thus keeping our lines busier than before. The...  

Facilities
Care / Support
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Treated with Dignity
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No Rating
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No Rating
Management
Safety / Security
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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Awards / Recognitions (27)

  • 24 Nov 2022Recipient: Langdale Care Homes Group
  • 24 Nov 2022Recipient: Langdale Care Homes Group
  • 03 Nov 2022Recipient: Langdale Care Homes Group

Accreditations

There are no accreditations posted yet for Sutton in the Elms Private Care Home.

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton in the Elms Private Care Home to verify any information. View our terms and conditions. Sutton in the Elms Private Care Home has a Basic Service -more info.