Everdale Grange Ltd T/A Langdale House Manor Site

78/80 Lutterworth Road, Aylestone, Leicester LE2 8PG
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9.6 83 Reviews
  • Everdale Grange Ltd T/A Langdale House Manor Site, Leicester
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Show Everdale Grange Ltd T/A Langdale House Manor Site on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Elena Martin (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • We will review all suitable referrals.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • No restrictions.

Parking

  • Ample parking is available on-site.

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Everdale Grange Ltd T/A Langdale House Manor Site Reviews (83)

9.6

Everdale Grange Ltd T/A Langdale House Manor Site has a Review Score of 9.6 (9.636) out of 10, based on 18 reviews in the last 2 years.
Over all time Everdale Grange Ltd T/A Langdale House Manor Site has 83 reviews.

Overall Experience
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  • 29
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Date Published
  • 83
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  • 18
  • 65
Reviewer Connection to Everdale Grange Ltd T/A Langdale House Manor Site
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Total of 83, showing 61-80
Review from Barbara P (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has enjoyed her stay here. Everyone has been so friendly and helpful. Her health/condition has improved with the care and support this facility has provided.
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Review from Gurmej K (Resident) assisted by family/friend published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looked after really well, made to feel at home. Any issue I had were addressed, really help with my recovery. Thank you for looking after me to all the staff.
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Review from Nicola R (Daughter-in-law of Resident) published on 10 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was here for one week for palliative care. In that time, he was always treated with dignity and respect.
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Review from Sheila P (Wife of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Everdale Grange since November 2018. Throughout his time here he has been cared for and looked after with such care and kindness, albeit that at times his illness is a challenge the care is always there.
Although he cannot understand or explain where he is he seems more settled
in this caring environment which we are so grateful for. Knowing he is safe, cared for and looked after 24/7. Thank you so much.
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Review from J K (Wife of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has gone through a lot of turmoil in the last couple of years but saw the good side of what was on offer. I did a lot of letter writing and sitting in meetings to have my say why 'the home' should not close. I can see it is being turned around now but I must say nobody can rest on their laurels.
Hopefully the new staff with settle with good training we hopefully will be back to 2016/17.
Reply from LARA BEARDSHAW, Activity & wellbeing manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for your kind review. Since Langdale took over in mid-2018 we have worked hard to raise standards and will continue to do so.

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Review from Jean B (Wife of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are more than satisfied with the quality of care given to my husband. Staff are always friendly in a clean, warm and caring home. It is lovely to see the effort they are making in getting my husband out of bed and into the day room. We know it can't be easy for them. We go home feeling relaxed and
no worries about leaving him. Well done and thank you.
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Review from Mark S (Son of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Father was admitted to Everdale Grange at the end of November 2018. During his time with you, he was treated with care, respect and dignity. The staff looked after him with understanding and patience when he was very challenging. The facilities were very good and we noticed activities were available,
unfortunately, my father did not want to take part in many. Thank you for all your care and attention you provided to my father at a very difficult time.
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Review from G M (Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my stay at Sovereign Unit I found carers very helpful. Any time their service was required, it was with a smiling face. Their service always was full of support - very satisfactory attitude and service.
Reply from LARA BEARDSHAW, Activity & wellbeing manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you very much for taking the time to review Everdale Grange.

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Review from Roger S (Husband of Resident) published on 2 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in this home for seven months, although the building is a little 'tired' steps are obviously being taken to improve the situation. However, what is most important is the quality of care received by the residents which in my view is excellent. All grades of staff demonstrate a high degree
of commitment to the comfort, care and general well-being of the residents thus providing a relaxed and secure environment, for which I am very grateful.


The only criticism I have is that the food, generally speaking, is not very warm, although I appreciate the difficulty of transportation especially for the residents who eat on the upper floor. I am sure that this could be remedied by having a microwave installed upstairs.

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Review from Agnes J (Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am aware this has only been open a short time. More rails in the shower need to be put in place for greater safety. Demands from some of the residents unrealistic, puts great pressure on staff, particularly on night staff. Overall they do a very good job.
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Review from Julie P (Niece of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made to feel welcome on visits and when asking staff, they were helpful to tell me information.
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Review from Nellie F (Wife of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When the inevitable happened and I was unable to take care of my husband anymore, I never thought anyone would take care of him as I did, how wrong I was after three months of being in this home. He is encouraged to do tasks that he would not attempt to do at home. I cannot praise the carers and all
the staff involved enough, they are hard working, conscientious and very caring. I now have the courage to have a couple of days without visiting him, having every confidence that he is being well cared for. I could not have picked a better place, clean and well run. I salute the staff for their dedication.
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Review from J W (Partner of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This review is about the Sovereign Rehab Unit which has only been opened recently. The home manager was friendly, helpful and a pleasure to meet. The staff that looked after my partner were fantastic. I am sorry that you don't allow names as they are a credit to your establishment.
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Review from Sandra S (Wife of Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had been in hospital for 19 weeks before coming to Everdale. His time in hospital had been very distressing for both him and the family so we were very worried when he had to move into a care home. We visited a number of homes that could provide the level of care he needed but Everdale stood
out way above the others. Staff were so welcoming, answering every question openly and clearly. My husband took 2 weeks to settle in but now the improvement in him is amazing. We can't praise Everdale enough.
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Review from Florence K (Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good.
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Review from D H (Son of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. Very flexible with visit times and always find the time to discuss anything you need to know. Ideal place to bridge the gap from hospital to home. Recommended.
Reply from Lara Beardshaw, Activity Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you very much for your kind review.

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Review from C S (Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never found a place like this in my life, everybody helps you.
Reply from LARA BEARDSHAW, activity manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you very much for your review.

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Review from Margaret H (Niece of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited my aunt today who is in for rehabilitation in the new block. Her room is fantastic. Everywhere is spotlessly clean and has high security. We were met with a friendly face and a smile. We were shown where she was by very helpful staff. The manager was friendly, helpful and a pleasure to meet.
My aunt is well looked after very well. Would highly recommend.
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Review from S A (Husband of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visited, I found the management and staff very pleasant and most cooperative. There is a friendly atmosphere and the mood is very rewarding every time I visit. I am quite pleased with what I have seen.
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Review from Alfred D (Son of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been a resident since April 2013 and a lot has changed in that time e.g. Staff have come and gone, as too sadly have residents. Dad has also changed room for logistic reasons. But, most importantly, the care and friendliness of the staff are second to none. The staff have been fantastic.
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Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for Everdale Grange Ltd T/A Langdale House Manor Site is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.636 for Everdale Grange Ltd T/A Langdale House Manor Site is calculated as follows: ( (142 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 206 Ratings = 4.636
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Everdale Grange Ltd T/A Langdale House Manor Site is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (0)

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