Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for such a considerate review of Everdale Grange staff and your husband’s beautiful experiences. We couldn’t agree with you more. Nothing is more comforting than knowing your loved one is happy, thriving and cared for in a manner that exceeds all expectations. We strive to provide a warm, friendly environment where each resident is heard, valued and respected. Ensuring that our care home is kept spotless and smelling fresh is a top priority, and we are pleased that you have noticed this. Our Chefs take great pride in ensuring that all dietary requirements and preferences are met. We are so happy that you chose Everdale Grange and can take comfort that your husband is in capable, caring and loving hands. Thanks again for your kind words; we know the team will appreciate your thoughtful comments. Read less

Thank you for taking the time to leave us a review about your experience with Everdale Grange. We are thrilled to hear that your experience this time was positive and that you are happy with our management. It's great to know you have noticed our improvements since your last visit 18 months ago. We are constantly working hard to enhance our services and provide the best possible care for our residents with continual training and supervision with our staff. We are glad to hear that your mom's meals have been excellent. Our dedicated chefs strive to create delicious and nutritious meals that cater to our residents' dietary requirements and preferences. We appreciate your feedback and are delighted that we have met your expectations. Thank you once again for choosing Everdale Grange, and we hope to continue providing a positive experience for you and your mom in the future. Read less

Thank you for your gracious words about our home at Everdale Grange. Your kind words touch us and we are glad your mum received exceptional care. At Everdale, we prioritise treating every resident with utmost respect and dignity. Our dedicated staff members are amicable, kind, attentive and respectful, ensuring that each resident's needs are met with compassion and empathy. Our management team works diligently to ensure that all operations, including medication organisation and patient notes, are handled with the utmost care and professionalism. We understand the importance of providing comprehensive support during CHC meetings and are pleased that our staff members have assisted you. The security and safety of our residents is paramount to us and we always strive to create a secure environment to ensure that every resident is safe in our care. Thank you for sharing your thoughts with us; we’ll be sure to share them with the home. Read less

Thank you so much for your wonderful review of Everdale Grange. We are beyond grateful for your kind words and praise for our staff's dedication to providing exceptional care and comfort to our residents. It means the world to us to know you've noticed and appreciated our team's hard work. We're especially thrilled that you enjoyed the delicious and nutritious food and drinks we offer, as we believe that good nutrition is crucial to our residents' wellbeing. We want you to know that we are committed to maintaining our high standards of care and service, to ensure that our residents are always well taken care of. Thanks again for your support! Read less

We were so pleased to receive your insightful and comprehensive review of every aspect of our home at Everdale Grange; the staff, standards of care, communication with family and friends, and facilities. Like yourself, the Langdale Family fully adheres to the inherent principle that when it comes to caring for a loved one, there are no compromises! We are so happy to have met and surpassed your expectations on every level. Our staff and management work tirelessly to ensure that each and every resident receives the highest level of professional care, compassion, respect and dignity. This resonates with our ethos of what is truly meant by dignified care and inspired living. We really appreciate the time you have taken to evaluate us and give us such a thoughtful review and warm recommendation. Read less

Thank you for such a considerate review of our staff and your husband’s wonderful experience here at Everdale Grange. We firmly believe there is nothing more comforting than knowing your loved one is not only happy and thriving, but also cared for in a manner that exceeds all expectations. Ensuring that each resident experiences a joyful quality of life and is cared for with a very person-centred approach is profoundly important to us. Our dedicated team go above and beyond to provide a loving and supportive environment for our residents, as well as ensuring that their families are just as supported in all their needs and concerns. We are very proud of their commitment, which shines through in their work every day. We’ll be sure to pass on your warm praise to the care team; this will really make their day! Read less

Thank you for sharing your feedback with us. We're glad to hear that you found our care home to be clean and that you were treated with dignity. We're also pleased to hear that you enjoyed the quality of our food and drink and with your lovely five out of five rating for your overall experience. However, we understand that you feel our care staff may need more experience and we take this feedback seriously. We're committed to providing our staff with ongoing training and development opportunities to ensure that they have the skills and experience necessary to provide the highest level of care to our residents. We appreciate your feedback and hope to have the opportunity to provide you with an even better experience in the future. Read less

Thank you for taking the time to leave such a thoughtful review of your experience with Everdale Grange. We are pleased that your experience with us has been so positive. We want each resident to feel that they are not just existing in a home, but in their own home with; warm, clean and comfortable living spaces, delicious meals catered to their specific needs and wants, and surrounded by professional, truly kind and loving people. It is gratifying to know that the care team's efforts have been recognised and this recognition will be a source of pride for them and will really make their day. Thank you for choosing the Langdale family, it was truly our honour and privilege to have you here with us. Read less

Thank you for taking the time to leave feedback regarding your recent experience at Everdale Grange. We understand that you may have felt that our management team was busy during your visits. We apologize as this can happen on occasion as our care home is akin to an extension of a hospital with complex needs patients who require assessments and attention. However, we assure you that we are well-staffed, highly skilled and trained. We are also pleased to inform you that all of our overseas staff have passed the English language test as part of immigration requirements. While spoken English can improve with practice, we appreciate your kind words for our continual improvement as well as your lovely four-star review. We are delighted that you were happy with the clinical care given and found our cleaning- IPC measures firmly in place. Treating our residents with dignity is of utmost importance to us, and we are pleased that your wife was treated with respect, understanding, and compassion. Read less

Thank you for your very thoughtful and kind review of our care team at Everdale Grange. Our kind, passionate and caring team are deeply committed to providing the best care possible. It is important to us to completely understand every resident's condition, care requirements and treatment plan, so that we can deliver top-quality care tailored to meet each person's unique needs with love, kindness, and compassion. Ensuring the families are also completely supported with all their concerns is highly important to us. We are glad to be able to give you the comfort and reassurance that your dad will receive the best care possible here at Everdale Grange and that all his needs will be met. It is heartening to read such kind words of recognition for the care team's commitment. We will pass on your kind compliments to them as they will be thrilled to hear this and we look forward to seeing you soon. Read less

We truly appreciate your very gracious words about our amazing staff and management at Everdale Grange. We are truly honoured to provide your husband with the best possible care during this difficult time. Our goal is always to help residents at this sensitive time, to ease their pain and suffering, and help them go through each day with the knowledge that they are special, loved, cared for, and surrounded by kind, compassionate and caring people. Helping and supporting the families at this difficult time is just as important. Please know that our staff and managers at Everdale Grange will always be there for guidance and support. They will be heart warmed to hear your warm praise as they all go above and beyond to provide exceptional care. Read less

Thank you for your very gracious words about our amazing staff at Everdale Grange. It is very important to all our staff that our residents are safe, comfortable, and well cared for and they are committed to creating a supportive community where our residents can thrive. We endeavour to create an atmosphere that is warm, welcoming, and caring, where every resident knows that their wants, needs, and wishes are our top priority. It is heartening to read such kind words of recognition for the care team's commitment and understanding and this will truly make them smile. We are so pleased that you chose the Langdale family and it was truly our privilege to have you here with us. Read less

Thank you! Please accept our heartfelt appreciation for your warm acknowledgement of the myriad of ways that make our home at Everdale Grange truly special and unique. We are committed to ensuring that each resident is entitled to the very best in dignified living. We want each resident to feel that they are not just existing in a home - but in their own home with warm, clean and comfortable living spaces; delicious meals catered to their specific needs and wants; and surrounded by not only professional but also truly kind and loving people. We really appreciate the time you have taken to evaluate us and give us such a thoughtful review and warm recommendation and it was truly our privilege and honour to be able to care for your husband. Read less

Thank you for taking the time to leave us this thoughtful review. We are pleased to hear that your experience at Everdale Grange was positive, and we appreciate your kind words regarding our staff's hard work. Our staff strives to provide an outstanding level of care and support for all of our residents, and we are proud of their efforts. Thank you again! They will be heart warmed to hear your warm praise as they all go above and beyond to provide exceptional care. Read less

The staff at Everdale Grange appreciates your positive feedback and kind words. We take pride in providing superior care to our residents and make sure that each person feels comfortable, happy, and well cared for. We value the individuality of every resident and are committed to providing each person with high-quality care. Our staff members are committed to providing individualized attention for each resident and to respecting their personal dignity. Your mother’s well-being, needs and happiness will always be our top priority and we are glad to have her here with us. Read less

It is very heartening to hear how, as a concerned family member, you are feeling heard, attended to, and competently communicated with. We know how important this is to you and any family member whose loved one is in our care. Your warm praise speaks to the exemplary level of care our staff and management provide. Our staff make every effort to establish a connection with each resident and his or her family. The importance of keeping a close communication between the residents, their families, and the management team cannot be overstated. We believe this is crucial for creating a comfortable environment for the residents and their families. We love having your mum here and thank you for choosing our family here at Everdale Grange. Read less

Thank you for the feedback on a vegetarian meal choice. We have worked with our chefs and passed on your feedback. We look forward to welcoming you back, where you will see significant improvement in meal creativity and food quality. Read less