Everdale Grange Ltd T/A Langdale House Manor Site

78/80 Lutterworth Road, Aylestone, Leicester LE2 8PG
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9.7 83 Reviews
  • Everdale Grange Ltd T/A Langdale House Manor Site, Leicester
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Care Provided by Everdale Grange Ltd T/A Langdale House Manor Site

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Elena Martin (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • No restrictions.

Parking

  • Ample parking is available on-site.

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Everdale Grange Ltd T/A Langdale House Manor Site Reviews (83)

9.7

Everdale Grange Ltd T/A Langdale House Manor Site has a Review Score of 9.7 (9.663) out of 10, based on 15 reviews in the last 2 years.
Over all time Everdale Grange Ltd T/A Langdale House Manor Site has 83 reviews.

Overall Experience
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Date Published
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  • 15
  • 68
Reviewer Connection to Everdale Grange Ltd T/A Langdale House Manor Site
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Total of 83, showing 21-40
Review from Marie H (Wife of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased with the way my husband is looked after. The staff are so caring. The food is really good, and the residents have a choice. The place is spotless and always smells nice when u go in. I would recommend Everdale Grange.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for such a considerate review of Everdale Grange staff and your husband’s beautiful experiences. We couldn’t agree with you more. Nothing is more comforting than knowing your loved one is…read more
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Review from S W (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the stay. Management is very good whereas very poor last time (18 months ago) Mum's meals are excellent.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for taking the time to leave us a review about your experience with Everdale Grange. We are thrilled to hear that your experience this time was positive and that you are happy with our…read more
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Review from Edmund S (Son of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was treated with absolute respect and dignity. All the staff are incredibly friendly and kind. They are attentive and respectful. The care home is very organised and extremely well run. The management have been extraordinarily helpful, in particular the lady who organises the medication and the
lady who takes patient notes and assists with CHC meetings. I was impressed by the security and safety of the home. Above all, I knew my mum was safe.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for your gracious words about our home at Everdale Grange. Your kind words touch us and we are glad your mum received exceptional care. At Everdale, we prioritise treating every resident…read more
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Review from George R (Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been treated with such kindness, endless patience and understanding. The staff here are so hardworking. Always a good choice of food and drinks.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you so much for your wonderful review of Everdale Grange. We are beyond grateful for your kind words and praise for our staff's dedication to providing exceptional care and comfort to our…read more
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Review from J G (Friend of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff helpful and knowledgeable. They were kind and respectful to the patient. The staff were polite towards me. They kept me informed of any changes to the patient's health. The room that the patient was in was clean.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
We were so pleased to receive your insightful and comprehensive review of every aspect of our home at Everdale Grange; the staff, standards of care, communication with family and friends, and…read more
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Review from Juanita R (Wife of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to the Sovereign unit at Everdale Grange (in Aylestone, Leicester) to recoup after an operation at hospital. During the fifteen days he stayed at Everdale, he received excellent, friendly and caring service from all the management and staff. Nothing was too much trouble for any
of them. His room was clean and always kept tidy. They encouraged him to do little things for himself, preparing him for his return to home. We, as a family, are very grateful for the service he received and also for the staff being kind and friendly towards us.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for such a considerate review of our staff and your husband’s wonderful experience here at Everdale Grange. We firmly believe there is nothing more comforting than knowing your loved one is…read more
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Review from Mary M (Respite Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Early morning carers need more experience as regularly helping with wash.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for sharing your feedback with us. We're glad to hear that you found our care home to be clean and that you were treated with dignity. We're also pleased to hear that you enjoyed the quality…read more
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Review from L H (Respite Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience was an amazing and relaxing time. Gave me time to recoup and nothing was any trouble for them. They will go out of their way for you to feel comfortable.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for taking the time to leave such a thoughtful review of your experience with Everdale Grange. We are pleased that your experience with us has been so positive. We want each resident to feel…read more
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Review from E D (Husband of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management appears to be too busy to give updates and support to the relatives, however, they do respond quickly to any problems with the residents. The staff are helpful and polite but some are difficult to understand. As this is funded by others I cannot comment on the value. My overall opinion
of the home and staff is that it is on the other better side of adequate.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for taking the time to leave feedback regarding your recent experience at Everdale Grange. We understand that you may have felt that our management team was busy during your visits. We…read more
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Review from Sarah M (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is receiving an excellent standard of care and rehabilitation therapy in the Sovereign unit at Everdale Grange. Our questions about my dad's care have been responded to promptly by staff members, who have shown true professionalism in every aspect of their work. Upon our family visits, it is
very reassuring to see my dad being given high quality care and our family is very appreciative for all of the hard work and efforts of the Sovereign team.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for your very thoughtful and kind review of our care team at Everdale Grange. Our kind, passionate and caring team are deeply committed to providing the best care possible. It is important…read more
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Review from Suzanne K (Wife of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Everdale Grange for approx 18 months. He is now End of Life (Alzheimer’s). The care he is receiving is more than I could hope for. The staff, all staff have been wonderful, they are caring, attentive and compassionate in everything they do for him. They have also been wonderful
to us as a family, keeping us informed at all times of any changes that are occurring.
The staff work so hard and yet always greet us with a smile and offerings of drinks etc. The home itself is immaculately clean.
Thank you to all at Everdale for looking after my husband.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
We truly appreciate your very gracious words about our amazing staff and management at Everdale Grange. We are truly honoured to provide your husband with the best possible care during this difficult…read more
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Review from Eleri W (Respite Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Everdale Grange for three and a half months after a short stay at hospital. From day one I felt that I was listened to, supported and encouraged by every staff member. Nothing was too much to ask and any concerns were dealt with swiftly. I was actually quite sad to leave.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for your very gracious words about our amazing staff at Everdale Grange. It is very important to all our staff that our residents are safe, comfortable, and well cared for and they are…read more
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Review from Marie W (Wife of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a hard decision to move my husband to a nearer care home as the care and attention he received from all concerned were exemplary. Everyone in the home was always welcoming, and I have to say the meals provided for the residents were of a very high standard. A heartfelt thank you to you all.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you! Please accept our heartfelt appreciation for your warm acknowledgement of the myriad of ways that make our home at Everdale Grange truly special and unique. We are committed to ensuring…read more
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Review from Patricia H (Respite Resident) published on 19 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was very helpful.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you for taking the time to leave us this thoughtful review. We are pleased to hear that your experience at Everdale Grange was positive, and we appreciate your kind words regarding our staff's…read more
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Review from David B (Son of Resident) published on 12 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has spent 4 weeks with the Sovereign Unit at Everdale Grange and is very happy with the care she received.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
The staff at Everdale Grange appreciates your positive feedback and kind words. We take pride in providing superior care to our residents and make sure that each person feels comfortable, happy, and…read more
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Review from Nicola G (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident at Everdale Grange. I cannot thank them enough for how well my mum is treated and cared for. Every member of staff is so helpful and always happy to answer any questions I have. They all do an amazing job. Thank you.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
It is very heartening to hear how, as a concerned family member, you are feeling heard, attended to, and competently communicated with. We know how important this is to you and any family member whose…read more
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Review from Gaynor H (Daughter of Resident) published on 26 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum spent three weeks at the Sovereign Unit after major surgery. She was well looked after, and the staff were all excellent and caring. The facility was very clean, and Mum was also complimentary of her experience. The only very slight things that we felt could have been improved upon, were maybe
a vegetarian meal choice and a bigger screen TV in the bedroom. Overall, we were very happy with the care she received. Thank you.
Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site
We appreciate your positive feedback and kind words. We take pride in providing superior care to the residents at Everdale Grange and make sure that each person feels comfortable and well taken care…read more
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Review from Josephine W (Wife of Resident) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in the special care unit where he received excellent care and attention. He was bedbound for the last five weeks of his life, he received end-of-life medication to ease his passing. The nurses and staff were very caring and understanding of his needs. They kept me well informed of his
health condition. Many thanks to one nurse in particular who was very involved with his care.
Reply from Amaan Sadiq, Junior Director at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you Josephine for your praise of the care your husband received at Everdale Grange. At Langdale we ensure that we provide dignified care for our residents and perform end-of-life care to the…read more
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Review from L B (Daughter of Resident) published on 16 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly welcome. Strict Covid rules in place. Although my mum was only there for five months she was very well looked after, just like home from home. Staff were caring and thoughtful. My mum could be challenging at times due to her dementia but she was always treated with dignity and care.
As a family, we couldn't have wished for better. During her last week there, in end of life, the utmost care, compassion and dignity was shown to her and our family. The whole team are a credit to Everdale Grange Care Home. Highly recommend this care home.
Reply from Andrew Smith, Trainee Executive Manager at Everdale Grange Ltd T/A Langdale House Manor Site
We are so glad that we provided the level of compassion and care that your mum deserved. I would like to say on behalf of Langdale care homes it was a pleasure to look after your mum. I will ensure…read more
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Review from Ruhi S (Daughter of Resident) published on 28 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I had reservations about my mother going to a care home for respite. The manager and staff's dedication, care and attention changed my opinion completely. My mother was well cared for, and her needs were thought of. She's been more confident and settled in herself. I am very appreciative of the care
given. Thank you.
Reply from Emily Redfern, Marketing Lead at Everdale Grange Ltd T/A Langdale House Manor Site
Thank you so much for leaving us a review, we are delighted to hear that our staff's dedication, care and attention to their jobs at Everdale Grange has put your mind at ease!
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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Everdale Grange Ltd T/A Langdale House Manor Site is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.663 for Everdale Grange Ltd T/A Langdale House Manor Site is calculated as follows: ( (123 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 175 Ratings = 4.663
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Everdale Grange Ltd T/A Langdale House Manor Site is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (0)

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