Brockington House

My mother moved to Brockington House from another home nearby, seeking a better standard of care. We are delighted; Brockington House is amazing. Staffed by cheerful, motivated staff, my mother's health/mobility issues have been professionally and sympathetically handled. Staff levels are high and the place hums with activity, day and night. They're proactive too, spotting that my mother needs a bigger wheelchair. My mother's room is spacious, spotlessly clean and equipped with new high-quality aids. Arguably it could have a better view out but another room might become available. The whole building resembles a good hotel. The management is approachable, good listeners and unfailingly helpful. One is always greeted when visiting and they always remember you. One enters via a cafe area (free drinks) and a permanently occupied reception desk. Management offices are adjacent. Finally, Mother is delighted with the meals, often served by young men with waiters' outfits!

My brother was a resident at Brockington House for approximately 18 months, where he was expertly cared for. He was not inclined to take part in social gatherings - it meant getting into his wheelchair which he did not enjoy - there was little to achieve in his room. He did not enjoy eating average meals - restaurant presentation was not available so he lost weight. His care of personal cleanliness and comfort was excellent. Sadly his immobility coincided with the lockdown.

My husband, who is suffering from motor neuron disease, spent two months at Brockington House. During his time there, he received excellent care from friendly and dedicated staff, who looked after him with compassion. The home itself is beautiful, well looked after, spotlessly clean, with many amenities. The bedrooms are well-appointed, warm, comfortable and beautifully decorated. I would have no hesitation in recommending Brockington House to anyone.

I have just completed my two weeks respite stay and I have to say that I have had a lovely time. All the staff are second to none - caring, friendly, always smiling and they cannot do enough to make your stay a lasting experience. I feel so much better, very well-rested and content. I'm not looking forward to going home. My grateful thanks to everyone at Brockington House.

From my first day, my care has been beyond my expectation and my medical support. At all times outstanding and personal.

My mother was at Brockington House from February 9th 2022, till her death on January 6th 2023. The care she received was wonderful. The carers are all amazing. If all care homes were like this, no family would have to worry about their loved one.

It is a pleasure to visit my two friends who are residents here.

My mother became a resident at Brockington House during the spring of 2022. She was suffering from a number of health issues which restricted her mobility, but she was mentally very good. She took time to settle but with the exceptional care and attention given by all the staff, she appreciated their help and support. As soon as you enter the building you are greeted by a smiling face. Morale is clearly high in this care home and all members of staff are eager to make each resident's day as enjoyable as possible.

I found it a first-class experience and it helped with my rehabilitation after my hip replacement. The care was just class.

I am so glad I chose to go to Brockington House for respite after a total hip replacement at the hospital. The care, at all levels, was excellent. The ambience and decor, made for a very uplifting experience and the menu too, helped me to regain my appetite. It was a great experience to convalesce in such delightful surroundings and with such understanding care. Thank you all so much to everyone.

My mum was a resident for only ten weeks as her round-the-clock care needs became apparent. The building is absolutely fabulous. Large, light and airy bedrooms and community areas. The staff are compassionate, supportive and caring. The food was excellent. Mum loved the hairdresser but was not well enough to partake in many of the other activities evident. Highly recommended!

My mother is well cared for and has settled in well. There are always staff on hand to assist her. She was having regular falls at home and these have stopped. She is always pleased to see her carers, her face lights up when they speak to her. It is very reassuring to know how well she is being looked after.

She has been treated with respect and kindness. She was still in a lot of pain when she arrived and the staff had her analgesia altered quickly to help her mobilise. We have taken her out in the gardens several times, which she loves. It appears all the staff, from cleaning, catering and nursing, nothing is too much trouble.

No other words than perfect. Most caring, nothing too much trouble for all the staff. The food choices are excellent. This is my second respite visit. I would definitely stay again in the future.

My mother has just returned from a month's respite care at Brockington House. In her own words she "could not fault anything at all" about the care she received. Whilst there she was treated with warmth and dignity. She has a chronic illness and the staff dealt with her medications and when she became poorly rehabilitated her with outstanding care and compassion. It was lovely to know there were nursing staff on site 24/7. Brockington House is now mum's second home and she will hopefully return there many times more in her life.

Dad had a two-week trial stay. He has now booked in on a permanent basis, so what better recommendation. He enjoyed the social aspect. I felt very secure in knowing he was being well cared for.

Experiences tell me I couldn't have done any better!

The quality of the rooms, service and food is excellent. The staff are to be congratulated on their attention to residents, their monitoring of resident requirements and maintenance of standards in both public and private rooms.

It was a difficult decision to make as to sending our loved one into care, but we are happy to have chosen this care home, knowing that she is safe and cared for in the best possible way.

Brockington House has given my husband exemplary care for his Dementia and Parkinson's. The experienced staff are caring and compassionate and I have been kept informed of their efforts to keep him mobile for as long as possible.