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Hallmark Kew House

58 Spencer Hill Road, Wimbledon, London SW19 4EL
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Hallmark Kew House, London
Hallmark Kew House, London
Hallmark Kew House, London

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia and nursing care. A welcoming oasis within a busy local community, Kew House is a short walk from the train and tube stations, making it easy to access for residents and visitors alike.

Understanding the emotions that come with moving, Kew House lives... 

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Care Provided by Hallmark Kew House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£2,140 - £3,050N/A
Residential Dementia Care£2,450 - £2,520N/A
Nursing Care£2,750 - £3,170N/A
Please note that weekly fees exclude:
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for external activities / outings

Private telephone and Sky connection

Contact Hallmark Kew House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Natasha Shillingford (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (65)
  • Couples/Companion Rooms with ensuite Wet Room (8)

Visiting

  • Open door policy. Visits 7 days per week 8am-9pm

Parking

  • Car Park Available - Yes

Hallmark Kew House Reviews (169)

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9.8

Hallmark Kew House has a Review Score of 9.8 (9.814) out of 10, based on 37 reviews in the last 2 years. Over all time Hallmark Kew House has 169 reviews.

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Showing 169 reviews matching selected criteria
Review from Andy V (Son of Resident) published on 10 November 2023 Submitted via Website
Overall Experience
Review from S R (Wife of Resident) published on 10 November 2023 Submitted via Postal Card
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Review from Vivienne H (Wife of Resident) published on 30 October 2023 Submitted via Website
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Review from Martin H (Son of Resident) published on 25 July 2023 Submitted via Website
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Review from Helen C (Respite Resident) published on 22 July 2023 Submitted via Postal Card
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Review from C H (Sister of Resident) published on 10 July 2023 Submitted via Website
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Review from Serena K (Daughter of Resident) published on 21 June 2023 Submitted via Website
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Review from Victoria R (Daughter of Resident) published on 6 May 2023 Submitted via Website
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Review from Jan S (Niece of Resident) published on 4 May 2023 Submitted via Postal Card
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Review from O M (Daughter of Resident) published on 19 April 2023 Submitted via Website
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Review from Alex B (Son of Resident) published on 13 March 2023 Submitted via Postal Card
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Review from Rosie G (Private Carer of Resident) published on 9 February 2023 Submitted via Website
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Review from S J (Wife of Resident) published on 2 February 2023 Submitted via Postal Card
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Review from Lesley L (Wife of Resident) published on 9 January 2023 Submitted via Postal Card
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Review from Alastair P (Husband of Resident) published on 5 October 2022 Submitted via Postal Card
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Review from E P (Resident / Service User) published on 21 September 2022 Submitted via Postal Card
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Review from J C (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card
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Review from B W (Son of Resident) published on 7 June 2022 Submitted via Postal Card
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Review from James F (Son of Resident) published on 1 March 2022 Submitted via Website
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Review from C T (Relative of Resident) published on 5 January 2022 Submitted via Website
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 October 2023
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 September 2026

Please contact the home for current vacancies

News (0) & Events (1)

News

There are no news items for Hallmark Kew House.

Upcoming Events

Awards / Recognitions (25)

Accreditations

There are no accreditations posted yet for Hallmark Kew House.

Meet the Team (7)

Natasta Shillingford
Natasta ShillingfordJob Title General ManagerJoined 2022
Priscilla
Priscilla Job Title Deputy ManagerJoined 2019
Salma
Salma Job Title Dementia Care ManagerJoined 2019
Sarah
Sarah Job Title Hospitality Service ManagerJoined 2012
Liz Coombes
Liz CoombesJob Title Customer Relationship ManagerJoined 2023
Tomasz
Tomasz Job Title Maintenance ManagerJoined 2012
Melita Carter
Melita CarterJob Title Lifestyles Team LeadJoined 2013

Providing meaningful, enjoyable and stimulating activities, social engagement, promoting independence and supporting lifestyle needs.

Melita has been at Kew for 10 years, starting as a volunteer and working up to Lifestyle Lead

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Kew House to verify any information. View our terms and conditions. Hallmark Kew House has an Enhanced Service -what an Enhanced Service includes.