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Care Provided by Palmerston Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Palmerston Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- E & F Enterprises
- Private Owned
Person in charge
- Ruth Gates(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (24)
Parking
- Parking is available at front of house for 4 vehicles and road side parking is outside of building.
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Palmerston Residential Care Home Reviews (24)
9.3
Palmerston Residential Care Home has a Review Score of 9.3 (9.271) out of 10, based on 6 reviews in the last 2 years.
Over all time Palmerston Residential Care Home has 24 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Palmerston Residential Care Home
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Review from Francis C (Son of Resident) published on 29 November 2017 Submitted via Postal Card•
Overall Experience
On a recent visit to my mother who is a resident at Palmerston Road care home my wife and I were so impressed with everything about the home. From the moment of entrance, we were so impressed. No unpleasant smells which we have experienced in other homes we have visited.
So pleasant, welcoming, yet secure and very clean. The staff are so helpful nothing is too much trouble for them. Mum is so happy there and she is not easy to please.
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Review from Angela H (Daughter of Resident) published on 25 August 2017 Submitted via Website•
Overall Experience
My Mum came to stay here for a week after a night's stay in hospital following a fall. I cannot fault the care at all. The manager is very approachable and efficient, dealing with any issues effectively, and the staff are friendly and only too happy to help. The home has a personal, family environment and whilst Mum was there, she enjoyed the home-cooked food. There is a small garden with a cat and rabbit. Whilst Mum was there, a lady came in to do dancing with the residents in their chairs. Mum really enjoyed this.
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Review from Marilyn G (Daughter of Resident) published on 3 August 2017 Submitted via Website•
Overall Experience
My mum was placed here from the hospital as a temporary "step down" placement. She was meant to be here for two nights but has ended up staying for a week.
First impressions are that it is in a rather shabby part of Westcliff and the building is old. However looking past that, I cannot fault the kindness my mum has been shown and how helpful the staff, particularly the manager have been.
First impressions are that it is in a rather shabby part of Westcliff and the building is old. However looking past that, I cannot fault the kindness my mum has been shown and how helpful the staff, particularly the manager have been.
It is a fairly small care home (22 residents I think), which makes it homely, caring and friendly. It may not have all the mod cons but it has a lovely garden, resident cat and rabbit and everything you could need. The food is cooked on site and I am told by mum it is delicious. We have been very grateful for the care shown to mum and if this home was nearer to her family and friends we would be more than happy for her to live here permanently. Many thanks and keep up the good work!
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Review from J W (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card•
Overall Experience
I have every confidence in the care that is provided to my mother. I find the staff are attentive and helpful to mum, they show extreme sensitivity and compassion. All mum's needs are met and she is supported in a very friendly and helpful manner. This applies to all the staff.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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