
I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)

Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)

The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)

I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)

Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)

The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant and spacious home designed with its residents in mind. Open since 2011, Prestbury House residents benefit from living in a calm and homely environment with numerous fantastic communal features, including living and dining rooms,...
Care Provided by Prestbury House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Prestbury House Care Home for full pricing details and T&Cs.
Contact Prestbury House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Nishi Gottlieb(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 51+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Prestbury House Care Home Reviews (220)
Prestbury House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 42 reviews in the last 2 years.
Over all time Prestbury House Care Home has 220 reviews.
Certain members of staff were excellent. The use of agency staff however meant a lack of continuity with my mother's care.
This is a lovely a lovely, comfortable, homely place to be. The staff without exception are kind, helpful and caring.
My mum came in for 2 weeks for respite care because she was very poorly after an operation. During that time she has been absolutely transformed by the wonderful care she has received and is back to her old self. All the staff here are lovely, so caring and go out of their way to help. I was particularly impressed by how quickly they all knew Mum's name. I cannot fault anything. The rooms are delightful, the food good, everything is very clean. Thank you!
My father passed away recently and I want to say that the staff at the home couldn't have been more supportive to myself and family at this time. They have always provided excellent care for my father but this continued up to and beyond my father's death. They took the time to explain everything and listened to our questions and responded to our needs. I can't thank them enough for making my father's passing a supportive experience.
Your very kind to my grandma. You are all very kind and very lovely.
Thank you for your lovely feedback. It's a privilege to be able to care for your grandma. Best wishes, Liz
Mum has been well looked after by staff at all times. It is a nice care home and clean.
All the carers seemed to really care for the residents and were really kind and helpful.
They also had time for relatives.
I always felt welcome.
My aunt was a resident for 16 months and was treated with kindness and compassion in pleasant surroundings and a beautiful room.
We have already noticed significant improvements in her frame of mind and physical health.
The compassionate, high quality and professional care my father has received at the end of his life, has returned my faith in the health and social care sector. Too often, we only hear bad but its imperative that the message is sent out that my father and we as a family have witnessed true, committed and kind care at this very difficult time.
The care provided to my father has been exceptional. Every member of staff from the cleaners, chef, carers, nurses and management have gone above and beyond to make him comfortable, showing a level of kindness, compassion and care that has been astounding. I would recommend to any family who wants to ensure the very best care for their loved ones. Simply wonderful.
The care, compassion and support provided to my husband and our family has been wonderful. I cannot thank people enough for all that they have done. A truly wonderful home with kind and caring people. I would recommend Prestbury House to anyone.
Management seems a little disconnected from what goes on but the service from the staff is good and the facilities are excellent.
Wifi poor for visitors Skype and facetime with distant relatives was not possible.
Wi-Fi very poor for visitors.
Very nice coffee area, clean and tidy.
My aunt's just enjoyed a 3-week respite stay at Prestbury House - The team welcomed her warmly and really built up her confidence to start walking again and become more mobile. The staff looked after my Mum as a resident previously, hence it was an easy decision to suggest it to my aunt. The home and staff offer a modern, clean, friendly spirited-environment, making it a pleasure to visit. The rooms are en-suite and very nicely decorated. I wouldn’t hesitate to recommend it to others or use the home's services in the future.
The staff could not have been more helpful. He speaks highly of the staff and the outings on which he has been. Having made a number of friends he has now settled very well.
The large room that he has, enabled him to bring a number of "treasures" to make the room his. There is also ample space for his mobility scooter. There are often times that he does not take my phone calls as he is busy socialising!
As I live a long distance away, it is comforting to know that staff are easily contacted by phone and that any enquiries that I make are responded to quickly. Staff do contact me as well in order to discuss any support that Dad may require or to inform me of any developments.Thank you Prestbury House.
The staff have gone over and about their duty to help my friend settle into the care home. Nothing is too much trouble. We are always made to feel very welcome when visiting.
A welcoming home where staff are extremely helpful on the whole. Carers are very attentive. Rooms are excellent as is the food and hospitality.
My mother came back here after suffering a severe stroke last year. She now has complex and challenging needs. The care and attention she receives on a daily basis are second to none. From admin through to nurses and carers the whole team strive to deliver the best care, constantly reviewing their actions and learning from feedback. The staff always make time to chat and engage with families and residents. I can see that my mother is loved and valued here and could not ask for more. Furthermore, I am always made to feel welcome at the home which itself is in a beautiful building, well maintained and looked after.
Thank you for caring for and looking after my grandad, as a family we couldn’t have asked for anything more than the carers at this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 27 Jul 2026
This month, we are celebrating Tracy, our Activities & Wellbeing Coordinator, who was named Employee of the Month for June! Tracy joined Prestbury House in January and has made a...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This month, we are celebrating Volunteers Week and would like to highlight another one of our amazing volunteers—Sarah! Sarah is a dedicated volunteer gardener who devotes her time to making...
- 14 Aug 2026Organiser: Prestbury House Care Home
Awards / Recognitions (14)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Prestbury House Care Home.
Meet the Team (3)

Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.
I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.
Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.

Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.
I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.
My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.

Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.
I have a Level 3 City and Guilds Hospitality and Catering qualification.
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