Hill House Nursing and Dementia Home

Beacon Hill Road, Ewshot, Farnham GU10 5DB
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9.9 193 Reviews
  • Hill House Nursing and Dementia Home, Farnham
Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).

The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained experienced staff. There is a full and diverse activities programme for the residents put on throughout the home, providing many opportunities to socialise, participate and pursue their own interests. Outside there are beautiful, landscaped gardens and courtyards planted with year-round colour which are accessed by level, flat paths.

Qualified nurses and trained carers try and improve the quality of life for those who have chosen to live at the home. The approach is not one routine fits all, but rather a more personal care plan that makes allowances for the individuals' needs and concerns. The residents are at the centre of the home helping to create the Chef's menu's and choosing the activities programme. Everyone at Hill House wants the residents to be well cared for, happy and enjoy living at Hill House.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shabana Hullemuth (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (52)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors welcome, no restriction on visiting times.

Parking

  • On site parking

Hill House Nursing and Dementia Home Reviews (193)

9.9

Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.879) out of 10, based on 73 reviews in the last 2 years.
Over all time Hill House Nursing and Dementia Home has 193 reviews.

Overall Experience
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Date Published
  • 193
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Reviewer Connection to Hill House Nursing and Dementia Home
  • 75
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  • 17
  • 12
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Total of 193, showing 81-100
Review from Kate B (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Hill House Nursing and Dementia Home a couple of weeks now and words cannot fully convey how delighted I am with the care she is receiving. I wished I had been able to move her in sooner, as I hadn’t realised exactly how much difference it would make. She is now smiling, developing
her confidence day by day and is being stimulated so well by the amazing daily activities planned. The nursing care is also exceptional and in less than a month she’s been reviewed by the optician, dietician and physiotherapist! The staff are amazing, so kind and they genuinely care. It’s taken a huge worry off my shoulders to know she’s well looked after now.
We’ve spent lots of time in the garden (which she adores) and to receive the fortnightly email updates and photos of things she’s been up to, fills me with such joy. It’s also really helpful as I can now talk about the activities with her as she’s patchy in her memory! I could not recommend Hill House more highly.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

We are so pleased your mother is happy at Hill House, she is lovely to care for. Thank you for taking the time to do a lovely review for the team, they will be thrilled to read it.

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Review from F W (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy with the care provided to my Mum during her respite care. The staff were always willing to help, they made sure they understood my mum's needs. There always seemed to be activities available to entertain her and she very, very content.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your kind review, all the team will be so thrilled to read it. We loved having your mother at Hill House and are pleased she felt content while she was here.

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Review from Georgina A (Wife of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Hill House Care Home for only three weeks but he received excellent care and compassion and love from every member of staff.
When his health deteriorated the care he received was excellent and the care that my family and I received was so much more than we expected.
I will never
forget how kind they were to us as a family.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for taking the time to write this kind review for the Hill House team. We are honoured to have cared for your husband.

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Review from Frances O (Sister of Resident) published on 9 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister came to Hill House Nursing and Dementia Home because she needed more care than was available in her residential home.
We were immediately impressed by everything. Everywhere was spotlessly clean and the staff were always caring, efficient and good-humoured.
Interesting entertainment and
activities were laid on for the residents and the staff encouraged them to participate which served to improve their well-being.
When my sister was nearing the end, the staff couldn’t have been more helpful and caring and nothing was too much trouble. Everyone was so approachable, I was overwhelmed by the kindness shown to us.
When I returned to see everyone after an absence of five months, my niece and I were greeted enthusiastically by the staff who made us so welcome.
It is a testament to the quality, professionalism and happy conditions at Hill House that most of the staff were the same as the ones who looked after my dear sister.
My very grateful thanks to the very approachable management and staff.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

All of the team will really appreciate reading your thoughtful review. Thank so much for taking the time. We are so pleased to have your sister with us in the home and that you enjoy visiting.

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Review from B W (Husband of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service all round.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for the review for the team at Hill House. It is much appreciated.

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Review from Ian H (Son of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is extremely well looked after. The staff are very friendly and very caring. His room and his bed are always tidy and he is made to be comfortable whether in bed or in the chair. I have never had to worry about the care my father gets in Hill House Nursing and Dementia Home. I have full trust
in the staff that they treat my father with compassion and dignity.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

We feel honoured to care for your father. Thank you for taking the time to do a lovely review for the team, they will be so pleased to read how much their hard work is appreciated.

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Review from David W (Son of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the 3rd home in a group of homes that my dad has been in. He moved through the homes as his needs changed and his dementia got worse. Dad's care has been second to none. The team who looked after him were always positive with him and us, caring and attentive. Dad was always happy, clean and
shaved, very well fed and always well-dressed. The environment of the home is 1st class with great facilities and is incredibly clean and well maintained. The management of the home is accessible and approachable and all the staff care.
Dad spent the last couple of years at the home before he passed away and I have not one bad thing to say, only thing good things. I was happy that he finished days loved and cared for and the last 2 or 3 days of his life, the team at the home could not have done more for him and the family. I would say simply that you can 100% trust the team at Hill House to look after your loved one.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your kind review. I will ensure it goes up in the staff room for the team to read. They all miss your father and felt it an honour to have cared for him.

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Review from Rebecca B (Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to this incredibly well-run nursing home in early January.
He has advanced dementia and is being exceptionally well cared for.
All of the staff are incredibly kind and caring and extremely knowledgeable too.
I highly recommend this nursing home. This is the 3rd home he has lived
in and by far the very best indeed.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for doing a review for Hill House. We are pleased to have your father with us at Hill House.

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Review from Sandra S (Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Hil House to put on weight and be able to walk again and climb stairs after major surgery and six weeks in the hospital. I didn't know what to expect and was so pleased to have a lovely room and wet room to stay in. Every need I had was met with the loveliest, most friendly and most willing
staff. I had as much food as I could manage (my stomach had shrank) and expert medical care for the open wound and stoma was I left with after the surgery. Care was 24 hours, and any call was promptly answered. I was impressed with the number of staff available and the contact enquiries I received for my welfare and comfort. So much help was given to arrange my needs for when I left to go home. Equipment that I needed and visits from the district nurse so that I had peace of mind. During my three weeks stay, I can walk without aids and climb stairs, and I have gained 1/2 a stone in weight. I had a good rest in a very comfortable and secure surrounding with, most of all, kindness and understanding from all the staff. I wanted to have the chance to recover in my own time, and this is just what I have received at Hill House.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your lovely, thoughtful review of Hill House; we really do appreciate it. The team loved having you in the home with us. Thank you.

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Review from Carol P (Wife of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone was very friendly and caring. My husband was happy and obviously well looked after. My only problem was being unable to visit every day and the covid restrictions which prevented anyone else from visiting. No fault of the home. I will certainly consider sending my husband again when necessary.
Thank you for your exemplary support.
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Review from Jonathan W (Son of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for in the last weeks of her life at Hill House.
I am so thankful to all the staff for the kindness and exemplary care that was given to my mum. (The staff also looked after me which was just so nice.)
In my short time of visiting Hill House the things that struck me were that
the staff were really professional, happy and motivated in their roles, and they worked well as a team.
My mum's room and bathroom were spotlessly clean, and very well maintained. Throughout the building there are carefully chosen pictures which provide a calming interest.
One thing I liked about the layout, in general, was that reception was situated in a large day room for the residents which I felt gave a family feel to the whole setup.
I will always be grateful to the staff and management of Hill House.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to do this lovely review for Hill House. All of the team feel blessed to have been able to care for your mother.

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Review from A B (Niece of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt moved to Hill House in September following a dementia diagnosis and fall at home. The whole team have been extremely understanding in what was a difficult situation and I cannot thank them enough for taking such care with her particular needs. Communication is excellent - we are informed immediately
if there are any significant updates for my Aunt and as we live out of the area, we really appreciate this and the weekly newsletter which tells us about the many activities. In addition, there are monthly update emails specifically about my Aunt, which are very helpful. It is a huge relief to our family that Hill House were able to accommodate my Aunt and to know that she is being looked after in a safe and caring environment. I was very anxious about her going into care but I needn't have worried and would not hesitate to recommend Hill House.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your review. The team are so pleased your Aunt has settled in so well at Hill House.

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Review from Camilla D (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Hill House Nursing Home gave our mother exceptional care during her 9 months stay there. We appreciate that it has been a difficult time with Covid and we were always immensely impressed with the way in which you worked with our Mothers deteriorating health with humour, humility and professionalism.
You not only understood and worked around our Mothers foibles, but latterly she became far more integrated and involved in the home and many of the activities. This directly led to a massive improvement in her general well-being and happiness.
What the team do at Hill House is in many ways quite miraculous. Nobody wants to grow old and lose their faculties (in various ways) and it was all dealt with very graciously. Whilst our mother was only there for 9 months, we strongly believe that after a few months of adjusting, it was on balance probably the happiest she had been for a number of years.
Many thanks once again, you deserve to be proud of what you all do.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

We were all sad at the passing of your mother, we are always honoured to care for our residents. Thank you so much for your kind words and for taking the time to do a review for the team at Hill House.

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Review from Stella B (Granddaughter of Resident) published on 5 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hill House is a homely place where my grandmother was a resident for many, many years. The care is second to none, Hill House has a real family feel rather than being just a care home! We all know older people who are set in their ways can be difficult, especially with dementia setting it in. You will
not find a lovelier place or staff to look after your loved one in their final years! Thank you to all the Hill House staff! We will be forever grateful for the care and respect you have shown not just my grandmother but our family also! Keep doing what you are doing! Much love and Merry Christmas to you all.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

The team will be very pleased to read your lovely review, thank you. We so are so happy to have your grandmother with us in the home, I know everyone has a real love for her.

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Review from Fiona P (Daughter of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had a bumpy start at Hill House after the move from residential care due to her rapidly progressing illness. The team at Hill House worked with us to understand her unique needs and as a family, we have greatly appreciated this. We have at all times been consulted when medical input has been required
and receive regular updates. Care staff have shown incredible patience and kindness and for this, we are very grateful. We are reassured that Mum is now in a safe and caring environment.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

We are all so pleased your Mother is settling in well at Hill House. She likes to spend time in the lounge with the other residents. Thank you for taking the time to do a review, all of the team will be pleased to read it.

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Review from S H (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came into Hill House following two falls and two stays in the hospital, where we were recommended to find Nursing Care. It was a stressful time and we were fortunate after the recommendation, that Mum was comfortably accommodated at Hill House.
The Nursing and Care staff looked after Mum so well
in spite of her frailty and the complexities of Dementia and Alzheimers. Communication was excellent and we couldn't have asked for more care and support.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to do a review of Hill House. All of the team will be very pleased to read it.

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Review from M G (Son of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been delighted with the care and attention shown by Hill House. My mother moved to the home in December 2021 and has received love and attention on a 24/7 basis. Her condition is one which requires nursing care. Her communication ability is very limited. The nursing and care team have been extremely
understanding and she is clearly contented. We have no complaints whatsoever. From a family point of view, we are very happy with the home. The staff are particularly attentive and helpful - reassuringly, they do not 'sugar-coat' their advice. Daily activities are worth a special mention - all varied and focussed on providing maximum benefit to the residents. All family members receive a weekly newsletter containing photos of all the residents, clearly having a good time.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for doing a kind, supportive review of the team at Hill House. We are all honoured to care for your mother.

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Review from Kate R (Daughter of Resident) published on 3 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot sing the praises of this nursing home enough.


While searching for somewhere for my father to live, I started to become a bit disillusioned and felt that all nursing care was pretty much the same.


On discovering Hill House, I soon realised that this was not the case. It was the only

place I found that didn't use agency staff so the continuity of care is exceptional. My father sees the same people every day rather than having a constantly changing stream of staff passing through. The staff make an enormous effort to get to know every resident and always welcome information from relatives that will help them enjoy their time there. If there are ever issues or concerns they are quickly addressed and dealt with. There are multiple activities daily and regular email updates. It's extremely welcoming and I would recommend it to anyone. I can't thank the staff enough for their care and incredible hard work.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

The team will be so pleased to see your lovely review. Everyone loves to care for your father and to see you in the home. Thank you so much for taking the time to share your thoughts.

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Review from Sue L (Daughter-in-law of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great home with lots of activities for the residents and plenty of care and support for both the social and health aspects. My mother-in-law has settled in very quickly and, at almost 98, appears to be thriving!
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to do a lovely review for the staff at Hill House, they will be so pleased to read it. We are all so happy to have your mother in law in the home.

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Review from Katherine M (Friend of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the care that Hill House and Farnham Mill have provided to my father for the last few months. He has been going into the home regularly for respite care and has always been extremely accommodating to him. The communication between the home and myself has been outstanding and always keeps
me and the rest of my family in the loop. They have also been extremely careful with Covid precautions.
Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for your lovely review for both Hill House and Farnham Mill; the staff will be pleased to see it. We are honoured to care for your father.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Hill House Nursing and Dementia Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 73 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Hill House Nursing and Dementia Home is calculated as follows: ( (759 Excellents x 5) + (80 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 850 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hill House Nursing and Dementia Home is based on 73 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 73 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (14)

Alison

Alison Lee

Job Title: Proprietor Joined: 1998

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.


I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Laura

Laura Cooper

Job Title: General Manager Joined: 2015

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

Shabana

Shabana

Job Title: Home Manager

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.

Cristy

Cristy

Job Title: Deputy Home Manager

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.

Ben

Ben Smith

Job Title: Resident Liaison Manager Joined: 2023

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.


I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

James

James Blight

Job Title: Hospitality Manager Joined: 2022

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.


My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.

Nicoleta

Nicoleta Apostu

Job Title: Senior Nurse and Clinical Lead Joined: 2016

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.


It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.

Alex

Alex Fenics

Job Title: Nurse Joined: 2023

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.

Helen

Helen Evans

Job Title: Team Leader Joined: 2011

My name is Helen Evans. I am a Team Leader at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.

Gita

Gita Lama

Job Title: Senior Carer Joined: 2018

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior carer, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.

Ryan

Ryan

Job Title: Head Chef Joined: 2016

Hello my name is Ryan, I have been a Chef for the company for over 5 years. I love my role as Chef and making a difference to the resident’s nutrition and hydration. I really enjoy seeing the residents enjoying my freshly prepared meals.
Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.

Marianne

Marianne

Job Title: Reception

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.

Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

Steve

Steve Johnson

Job Title: Chef

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.


One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.


In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.

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