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- Hill House Nursing and Dementia Home







Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).
The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained...
Care Provided by Hill House Nursing and Dementia Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Hill House Nursing and Dementia Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Shabana Hullemuth(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome, no restriction on visiting times.
Parking
- On site parking
Hill House Nursing and Dementia Home Reviews (204)
Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.874) out of 10, based on 61 reviews in the last 2 years.
Over all time Hill House Nursing and Dementia Home has 204 reviews.
Hill House has been a godsend for us after caring for our 90-year-old mother for a year, we finally decided that we were not able to keep her well and looked for full-time nursing care. Hill House is a clean safe stable environment with attentive and patient staff who genuinely care about their patients.
All the team will be so pleased to receive your review. Thank you for taking the time we really do appreciate it.
Mum is very well looked after and seems peaceful and content within her new environment. The care and compassion from all the staff is outstanding. We feel very lucky to have found such a wonderful new home for Mum.
We are very happy your mum as chosen to live at Hill House and that you and she is happy. We really appreciate your kind review which will go up in the staff room for all to read.
Mum has been a resident since last year and I'm very happy with the care she receives, her behaviour can be quite challenging at times but the staff always seem to find ways to reassure her, the GP visits on a regular basis and we're always kept informed about any changes with Mum via email, there are various activities which Mum doesn't always take part in but she's happy to sit and watch, I can always leave Mum after a visit safe in the knowledge that she is being well looked after.
Thank you for taking the time to do a review for Hill House and the team. We are pleased your mum is happy and that you are happy with her care.
My father has been at Hill House for nearly two years and I continue to be amazed by the wonderful care he receives from every single member of staff. Over his time at the home he has been coaxed into joining in with the wonderful activities that are organised by the incredible activity team and has been on trips out with them which really makes his day as his mobility is an issue so without them he would not be able to venture out as it would be too much for me to take him out alone. I cannot recommend this nursing home enough as the staff are superstars.
The team will really appreciate your lovely review of Hill House. We are honoured to care for your father and we really appreciate your help and support with the activities in the home too. Thank you very much.
Whenever I visit my mum at Hill House there is always a warm welcome from the reception staff and all the care staff. They know who I am and who I am there to see and that attention to detail is reflected in the care that I see for Mum. Despite Mum's condition meaning that she can be challenging they always treat her with utmost respect at all times and the patience shown is fantastic. The personal care that she receives is really good, she'd never had her nails done before she moved into Hill House! Although she is confused as to where she is it's a great relief to all the family that she is now in a safe, caring environment as her condition starts to deteriorate.
We are so pleased your mother is happy at Hill House. Thank you for taking the time to do a review. We put the reviews up in the staff rooms and the team also receives a bonus for how many good reviews they receive so they will be very pleased.
The Hill House team continues to care for my mum with kindness and great compassion. Her needs are met from laundry to toileting and always with a smile. Alzheimer's makes caring challenging, but the staff always do their best. We are kept informed by email/telephone of any issues and any concerns are dealt with swiftly. A full activity calendar is provided but not all of these are suitable for Mum due to her condition but she will watch and likes being nosey. She has developed a mean sense of humour lately which seems to keep everyone amused. We have attended BBQs, competitions and most recently were fortunate enough to be with Mum when a ballet class visited. It was a true delight and the interaction we had with Mum was priceless. We are always made to feel welcome and the reception staff always greet you with a smile. The menus are varied and Mum particularly enjoys the puddings and Mum's room is always clean and tidy.
We really appreciate your kind, thoughtful review of the team at Hill House. It lifts everyone when they read that their hard work is appreciated. We are so pleased your mum, you and the family enjoy the activities and your mum is happy at Hill House. Thank you for doing a review.
Hill House continues to offer kindness and care to my mum. Her needs are met, and the staff work hard. Alzheimer's makes caring challenging at times, and the carers at Hill House always do their best. There is always a jam-packed activity calendar, but not all of these are suitable for our mum due to her condition, but the activities staff will always visit Mum's lounge area during the course of the day. We are always made to feel welcome and are encouraged to take part in the friends and relatives events. Most recently, a dance school has been an absolute joy, and to see the happiness on Mum's face was priceless. The menus are good, and Mum always enjoys her food.
All of the team will really appreciate your kind review. We do put the reviews up in the staff room so they will get to read it - thank you. We are so pleased your mum, you and your family get to enjoy the activities.
Mum has been in Hill House since April 2022 and is very settled there. The staff are kind, attentive and they know her and her little foibles very well. She is exceptionally well cared for. She is safe, comfortable and has her favourite biscuits beside her! The continuity of staff is a major factor in her contentment and now masks are no longer required she is able to talk with them (lip reading) despite being very deaf. Hill House is spotlessly clean; the food is very good and the whole place smells fresh on every visit. We are kept up to date with frequent emails and are always able to chat with management and nursing/care staff at any time. Hill House is a welcoming, happy, caring environment. We are so pleased we found such a lovely, friendly place for Mum.
We are so pleased your mum is happy and comfortable at Hill House. We are honoured to care for her. Thank you for taking the time to do a review for the team.
Mum always seems quite happy. The staff know her and are aware of her needs and her likes and dislikes. The staff are welcoming when we come to visit. The food choices are good and Mum is always offered a variety of options.
We really appreciate you taking the time to do a review of Hill House. We put the reviews up in the staff rooms for the team to read.
My 98-year-old cousin has lived in Hill House Nursing and Dementia Home for over 3 years. I visit when I can as I live a little distance away. Hill House is always welcoming, helpful and calm. Receiving weekly photos of residents enjoying the imaginative activities is so reassuring for someone like me who can't pop in as often as I like. The care and thoughtfulness of the staff is exceptional. A lovely place.
Thank you very much for your kind review for the team at Hill House, they will be very pleased to read it.
My mother, who has been in the home for the last six years, has always received the best care. The staff have always been caring and sympathetic to my mother's needs. When visiting I and my brother and my sister were always made to feel welcome and treated with kindness. The staff cared incredibly well during the Covid pandemic and they always kept us well informed with visiting roles and made every effort to enable us to visit safely! I would highly recommend the nursing and dementia houses.
We really do appreciate your review of the home and team at Hill House. It is honour to care for you mother.
We’ve spent lots of time in the garden (which she adores) and to receive the fortnightly email updates and photos of things she’s been up to, fills me with such joy. It’s also really helpful as I can now talk about the activities with her as she’s patchy in her memory! I could not recommend Hill House more highly.
We are so pleased your mother is happy at Hill House, she is lovely to care for. Thank you for taking the time to do a lovely review for the team, they will be thrilled to read it.
I was very happy with the care provided to my Mum during her respite care. The staff were always willing to help, they made sure they understood my mum's needs. There always seemed to be activities available to entertain her and she very, very content.
Thank you so much for your kind review, all the team will be so thrilled to read it. We loved having your mother at Hill House and are pleased she felt content while she was here.
When his health deteriorated the care he received was excellent and the care that my family and I received was so much more than we expected.
I will never forget how kind they were to us as a family.
Thank you for taking the time to write this kind review for the Hill House team. We are honoured to have cared for your husband.
We were immediately impressed by everything. Everywhere was spotlessly clean and the staff were always caring, efficient and good-humoured.
Interesting entertainment and activities were laid on for the residents and the staff encouraged them to participate which served to improve their well-being.
When my sister was nearing the end, the staff couldn’t have been more helpful and caring and nothing was too much trouble. Everyone was so approachable, I was overwhelmed by the kindness shown to us.
When I returned to see everyone after an absence of five months, my niece and I were greeted enthusiastically by the staff who made us so welcome.
It is a testament to the quality, professionalism and happy conditions at Hill House that most of the staff were the same as the ones who looked after my dear sister.
My very grateful thanks to the very approachable management and staff.
All of the team will really appreciate reading your thoughtful review. Thank so much for taking the time. We are so pleased to have your sister with us in the home and that you enjoy visiting.
Very good service all round.
Thank you for the review for the team at Hill House. It is much appreciated.
My father is extremely well looked after. The staff are very friendly and very caring. His room and his bed are always tidy and he is made to be comfortable whether in bed or in the chair. I have never had to worry about the care my father gets in Hill House Nursing and Dementia Home. I have full trust in the staff that they treat my father with compassion and dignity.
We feel honoured to care for your father. Thank you for taking the time to do a lovely review for the team, they will be so pleased to read how much their hard work is appreciated.
Dad spent the last couple of years at the home before he passed away and I have not one bad thing to say, only thing good things. I was happy that he finished days loved and cared for and the last 2 or 3 days of his life, the team at the home could not have done more for him and the family. I would say simply that you can 100% trust the team at Hill House to look after your loved one.
Thank you so much for your kind review. I will ensure it goes up in the staff room for the team to read. They all miss your father and felt it an honour to have cared for him.
He has advanced dementia and is being exceptionally well cared for.
All of the staff are incredibly kind and caring and extremely knowledgeable too.
I highly recommend this nursing home. This is the 3rd home he has lived in and by far the very best indeed.
Thank you for doing a review for Hill House. We are pleased to have your father with us at Hill House.
I came to Hil House to put on weight and be able to walk again and climb stairs after major surgery and six weeks in the hospital. I didn't know what to expect and was so pleased to have a lovely room and wet room to stay in. Every need I had was met with the loveliest, most friendly and most willing staff. I had as much food as I could manage (my stomach had shrank) and expert medical care for the open wound and stoma was I left with after the surgery. Care was 24 hours, and any call was promptly answered. I was impressed with the number of staff available and the contact enquiries I received for my welfare and comfort. So much help was given to arrange my needs for when I left to go home. Equipment that I needed and visits from the district nurse so that I had peace of mind. During my three weeks stay, I can walk without aids and climb stairs, and I have gained 1/2 a stone in weight. I had a good rest in a very comfortable and secure surrounding with, most of all, kindness and understanding from all the staff. I wanted to have the chance to recover in my own time, and this is just what I have received at Hill House.
Thank you so much for your lovely, thoughtful review of Hill House; we really do appreciate it. The team loved having you in the home with us. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
- 16 Mar 2026
On Friday 19th December, Hill Brow received a routine unannounced visit from an Environmental Health Officer. We're pleased to share that the home was once again awarded a 5-star Food...
There are no upcoming events for Hill House Nursing and Dementia Home.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Meet the Team (15)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.
It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.

My name is Helen Evans. I am a Team Leader at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior carer, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.

Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.
One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.
In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Nursing and Dementia Home to verify any information. View our terms and conditions. Hill House Nursing and Dementia Home has an Enhanced Service -more info.