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Care Provided by Coundon Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coundon Manor for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Affinity Care Consortium Ltd
- Private Owned
Person in charge
- Molly Kaur(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
Parking
- The home have a large car park with ample spaces
Are you the Owner/Manager of Coundon Manor?View your Advertising Options
Coundon Manor Reviews (44)
9.1
Coundon Manor has a Review Score of 9.1 (9.104) out of 10, based on 9 reviews in the last 2 years.
Over all time Coundon Manor has 44 reviews.
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Overall Experience
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Review from Karen H (Daughter of Resident) published on 31 March 2026 Submitted via Website•
Overall Experience
Our mum was fortunate enough to have been a resident at Coundon Manor for 4 months before she sadly passed away. This was our mum's fourth Care Home in the past 2 years and was by far the best.
From the moment she arrived she was treated as "one of the family". The care mum received was exceptional, every member of staff was professional, kind and compassionate. We will be forever grateful to the staff for the end of life care provided which was second to none and we can't put into words the support that they gave us during this extremely difficult time.
From the moment she arrived she was treated as "one of the family". The care mum received was exceptional, every member of staff was professional, kind and compassionate. We will be forever grateful to the staff for the end of life care provided which was second to none and we can't put into words the support that they gave us during this extremely difficult time.
We would have no hesitation in recommending Coundon Manor to anyone who is looking for an outstanding Care Home for a loved one.
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you so much for your review. Myself and my team would like to express their sincere condolence's and wish your family well.
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Review from Karen E (Daughter of Resident) published on 29 January 2026 Submitted via Website•
Overall Experience
We could not have asked for a better place for mum to be cared for in her final weeks.
All the staff carers, nurses, (and cleaners and maintenance) are a great team. They were friendly and helpful and got to know mum well to provide her with the care she needed in a gentle way with respect and dignity.
Caring is a true vocation and Coundon Manor have employed people who are really dedicated to their profession.
They communicated well with me and always gave me time if I had any questions.
All the staff carers, nurses, (and cleaners and maintenance) are a great team. They were friendly and helpful and got to know mum well to provide her with the care she needed in a gentle way with respect and dignity.
Caring is a true vocation and Coundon Manor have employed people who are really dedicated to their profession.
They communicated well with me and always gave me time if I had any questions.
Great place.
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you Karen for your lovely review. It was an honour to care for your mom . Our thoughts and prayers are with you. i will let my team know about your review .
Again thank you for your lovely review
Kind regards
Molly
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Review from Rita S (Niece of Resident) published on 14 January 2026 Submitted via Website•
Overall Experience
During our family recent stay at this nursing home, she received exemplary care that was consistently delivered with dignity and respect. From the outset, she was fully involved in decisions about her care, and her wishes and choices were always listened to and honoured.
This gave her reassurance and helped her settle quickly into the home. All staff, including the kitchen team, went above and beyond to meet her to meet her dietary requirements, with meals prepared thoughtfully and with genuine consideration for her comfort and enjoyment.
The end-of-life care was exceptional. Staff ensured her comfort and dignity, allowing a peaceful passing, while showing our family great compassion, kindness, and respect throughout her final hours.
This gave her reassurance and helped her settle quickly into the home. All staff, including the kitchen team, went above and beyond to meet her to meet her dietary requirements, with meals prepared thoughtfully and with genuine consideration for her comfort and enjoyment.
The end-of-life care was exceptional. Staff ensured her comfort and dignity, allowing a peaceful passing, while showing our family great compassion, kindness, and respect throughout her final hours.
My sincere thanks to all staff for making my aunt's transition into care smooth and reassuring, and for ensuring her final months were lived with dignity, comfort, and peace.
↩Reply from Molly Kaur, Manager at Coundon Manor
So sorry for your loss.Thank you so much for your lovely words.
We wish you and the family blessings in the new year.
Molly - Home Manager
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Review from Steve H (Son of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
Coundon Manor care home provides excellent care for my Mum. Carers are kind, considerate and respectful to residents and relatives. Nurses are professional. The food is good and the entertainment ladies are enthusiastic and provide a variety of games and challenges for those that want to join in. Lots of visits to the home are arranged (from Llamas to Elvis) and residents can go on trips out.
Facilities- A quiet room would be good
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you for your review and positive feedback. We always welcome feedback as this helps us to improve the service we provide. We acknowledge your comment regarding a quiet room and we are currently in the final stages of decorating our new spiritual room, this will be a quiet space for residents and visitors to use. This review will be cascaded to the team.
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Review from Julian E (Husband of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
My wife has advanced dementia, and I am very pleased she is in Coundon Manor care home. I feel she is well cared for and I am most impressed from the people on the front desk through to her career's and the general management. I really appreciate you can visit at any time and stop as long as you like.
The atmosphere is always good and I have always been made to feel welcome.
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you for your review and positive feedback. We always welcome feedback as this helps us to improve the service we provide. This review will be cascaded to the team.
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Review from H H (Mother of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
My mum is so happy here I'm glad we chose here cant beat all staff great always here to talk to and help where needed I would like a big thankyou to all staff on behalf of my mum
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you for your review and positive feedback. We always welcome feedback as this helps us to improve the service we provide. This review will be cascaded to the team.
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Review from Maria H (Wife of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
My husband has been a resident of Coundon Manor for the past 9 months and we have found them to be caring and helpful. Indeed some members of the care staff have been helpful when we have a new piece of equipment to learn how to use. We are also very impressed with the cleanliness that the rooms etc are kept.
A great big plus is the entertainment. To see the residents faces light up when a singer comes or when they are taken to a coffee shop or dominoes are played etc is wonderful. There are members of staff who arrange these activities and they do a sterling job and in my opinion these ladies are dedicated to making the residents comfortable and happy.
A great big plus is the entertainment. To see the residents faces light up when a singer comes or when they are taken to a coffee shop or dominoes are played etc is wonderful. There are members of staff who arrange these activities and they do a sterling job and in my opinion these ladies are dedicated to making the residents comfortable and happy.
A big hands up to the ladies in the offices who help when advice is needed.
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you for your review and positive feedback. We always welcome feedback as this helps us to improve the service we provide. This review will be cascaded to the team.
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Review from Lynda L (Daughter of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
We are grateful to the very caring and hardworking staff at Coundon Manor .There is a very warm and happy atmosphere which begins as soon as you reach reception and are greeted with a friendly smile .
The activity team is outstanding as they succeed to bring purpose and joy to the residents
I always believe a happy staff is the result of a good and appreciative management .
If we raise a problem it is always addressed
The activity team is outstanding as they succeed to bring purpose and joy to the residents
I always believe a happy staff is the result of a good and appreciative management .
If we raise a problem it is always addressed
THANK YOU !!!!!
↩Reply from Molly Kaur, Manager at Coundon Manor
Thank you for your review and positive feedback. We always welcome feedback as this helps us to improve the service we provide. This review will be cascaded to the team.
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Review from Anita T (Daughter of Resident) published on 11 December 2024 Submitted via Website•
Overall Experience
Can not fault this care home.
The staff go above and beyond for not only the residents but their families.
The care home itself is welcoming, spotlessly clean and bright. There is always a happy friendly atmosphere. The care given to my mother, who was in short respite care whilst my dad was in hospital, was wonderful. We watched her blossom with all the attention she was receiving (mum has mild dementia). She was treated like a princess throughout her stay by all of the staff. My father then was lucky enough to return from hospital to convalesce along side my mum. The staff did their very best to ensure they were together in the home.
Mum and Dad are now, after a very roller coaster of 7 weeks, returning to their own home.
The staff go above and beyond for not only the residents but their families.
The care home itself is welcoming, spotlessly clean and bright. There is always a happy friendly atmosphere. The care given to my mother, who was in short respite care whilst my dad was in hospital, was wonderful. We watched her blossom with all the attention she was receiving (mum has mild dementia). She was treated like a princess throughout her stay by all of the staff. My father then was lucky enough to return from hospital to convalesce along side my mum. The staff did their very best to ensure they were together in the home.
Mum and Dad are now, after a very roller coaster of 7 weeks, returning to their own home.
We can honestly say this is bitter sweet as we feel lucky to have them back home but as a daughter felt relief to know they were being so amazingly looked after whilst they were in Coundon Manor. I would totally highly recommend Coundon Manor Care Home.
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Review from H C (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card•
Overall Experience
Coundon Manor is clean and welcoming. My Mother can be quite demanding, and the staff show patience and understanding. Sometimes time between changes needs a look at as if just changed, and they soiled it can take quite a while and a few visits of staff before it gets checked as often the answer is you are not due a change yet.
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Review from Teresa H (Daughter of Resident) published on 11 June 2024 Submitted via Website•
Overall Experience
I would like to thank all of the staff and carers who helped look after my dad each and every one of you had a massive part in his care you made us all feel welcome. Thank you once again for your kind words and support over these last few weeks.
↩Reply from Molly Kaur, Home Manager at Coundon Manor
Thank you for your kind words. I will speak to the team who looked after your dad. We wish you and the family all the best at this difficult time.
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Review from June M (Friend of Resident) published on 21 May 2024 Submitted via Postal Card•
Overall Experience
Very impressed by the care of people. Very clean but what I have seen. I would have no hesitation in recommending the care home.
↩Reply from Molly Kaur, Home Manager at Coundon Manor
Thank you for your review. It is always a pleasure to have lovely feedback. I will pass this on to the staff.
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Review from J M (Sister of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
The nursing care is very good. The only issue is the food provided. No choice at all, you are just given some food every day. Always mashed potato and two veg, lunch and dinner, very boring. One day given a pasta bake with mashed potato and veg? You can't keep providing the same food every day. There is no variety, also the same puddings every day. Plain, sponge, no custard but semolina? The food is very poor.
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Review from Clare B (Daughter-in-law of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
My mother-in-law is very new to the care home, but I am very pleased with the care and her room.
↩Reply from Molly Kaur, Home Manager at Coundon Manor
Thank you for your lovely review. It is always nice to have positive reviews. I will pass this on to the staff.
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Review from Rosalyn J (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card•
Overall Experience
Staff care, clean, tidy, you can visit any time, any question can be asked, you're made to feel like part of family, they have high standards. I know my mum is being looked after and is having the best care possible. Better, 100%, than hospital.
↩Reply from Karen Doyle, Home Manager at Coundon Manor
Thank you for your review, we always welcome feedback as this helps us to continue to improve the service we provide. I will cascade this to the staff team.
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Review from Peter G (Son of Resident) published on 19 December 2023 Submitted via Postal Card•
Overall Experience
During my mother's stay at Coundon Manor, she was treated with great care and dignity by all the care home and nursing staff - up to the point of her passing away.
I cannot speak highly enough of both the management and nursing staff at Coundon Manor.
↩Reply from Karen Doyle, Home Manager at Coundon Manor
Thank you for your review; it is always nice to receive feedback, and I will cascade this to the staff team.
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Review from Sue S (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card•
Overall Experience
Mum was discharged from hospital to Coundon Manor. The welcome she received was so warm. The nurses all gave exceptional care to Mum. They treated her with dignity and offered great support to us all when Mum passed. We cannot thank you enough for the tender care, professionalism and warmth offered to Mum and us, her family. Sincere thanks to all the staff.
↩Reply from Karen Doyle, Manager at Coundon Manor
Thank you for your feedback. I will cascade this to the staff team.
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Review from Tim B (Son-in-law of Resident) published on 24 October 2023 Submitted via Postal Card•
Overall Experience
My mother-in-law did not know a lot of the time she was in a care home, but I always felt she was treated with dignity and respect at all times by the staff at Coundon Manor. She was in pain, but we knew the staff would meet her needs for relief in a speedy manner. PS, the room she stayed in, the bathroom door could do with a coat of paint.
↩Reply from Karen Doyle, Manager at Coundon Manor
Thank you for your positive feedback in your review; this will be cascaded to the staff team. We acknowledge the comment regarding the bathroom door, and we are currently in the process of upgrading the decor in bedrooms and ensuites.
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Review from K L (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card•
Overall Experience
My mum moved to Coundon Manor in January 2023 and I have been pleased throughout with the care and compassion she has received. The staff from cleaning, hostesses, nurses, care assistants, maintenance, reception and management are all warm and friendly.
↩Reply from Karen Doyle, Home Manager at Coundon Manor
Thank you for your review. It is always nice to receive positive comments and I will cascade this to the staff team.
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Review from D W (Son of Resident) published on 30 August 2023 Submitted via Postal Card•
Overall Experience
Very understanding and patient with Dad.
↩Reply from Karen Doyle, Manager at Coundon Manor
Thank you for your review. I will cascade this to the staff team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Coundon Manor.
Upcoming Events
There are no upcoming events for Coundon Manor.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Coundon Manor.
Accreditations
There are no accreditations posted yet for Coundon Manor.
Meet the Team (0)
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Frequently Asked Questions about Coundon Manor
What types of Care is Coundon Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coundon Manor have?
There are 74 Single Rooms.
What are the Facilities & Services at Coundon Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Coundon Manor to the centre of Coventry?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coundon Manor to verify any information. View our terms and conditions. Coundon Manor has a Basic Service -more info.