Care Provided by Platters Farm Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Platters Farm Lodge for full pricing details and T&Cs.
Contact Platters Farm Lodge to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Strode Park Foundation for People with Disabilities
- Voluntary / Not for Profit Owned
Person in charge
- Acting Manager, Mrs Dante (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (6)
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Platters Farm Lodge Reviews (28)
7.1
Platters Farm Lodge has a Review Score of 7.1 (7.085) out of 10, based on 3 reviews in the last 2 years.
Over all time Platters Farm Lodge has 28 reviews.
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Overall Experience
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Review from Douglas T (Respite Resident) published on 2 October 2018 Submitted via Postal Card•
Overall Experience
I stayed at Platters Farm for rehabilitation for four weeks, following a stay in hospital due to a fall. After training with a physiotherapist for a period, I am able to walk independently with a zimmer frame.
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Review from Dawn S (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card•
Overall Experience
Platters Farm Lodge were very good looking after mum during her rehab. The carers although very busy and sometimes mum had a long wait were very good. The Occupational Therapist was brilliant and met every one of her needs. The Physio was very good too. Overall the team at Platters Farm Lodge were very good, caring, approachable and kind.
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Review from Reg H (Nephew of Resident) published on 17 September 2018 Submitted via Postal Card•
Overall Experience
My aunt was admitted to Platters Farm.
The courtesy and care from all the staff has been excellent. Of particular note has been:-
a) personal care and hygiene
b) individual food presentation, especially meals in room
c) OT visit to my aunts home
d) advice to relatives and friends
e) liaison with medical services as required
The courtesy and care from all the staff has been excellent. Of particular note has been:-
a) personal care and hygiene
b) individual food presentation, especially meals in room
c) OT visit to my aunts home
d) advice to relatives and friends
e) liaison with medical services as required
f) pleasant, friendly atmosphere
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Value for Money
Review from John C (Resident / Service User) published on 24 July 2018 Submitted via Postal Card•
Overall Experience
Very helpful personnel, casual approach to residents, basic meals very good.
Link up with district nurses very good for dressings etc.
A pleasant setting of the unit.
Friendly staff.
Link up with district nurses very good for dressings etc.
A pleasant setting of the unit.
Friendly staff.
Total rehab achieved for me within a fortnight.
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Review from Sean M (Son of Resident) published on 24 July 2018 Submitted via Postal Card•
Overall Experience
A very welcoming place, the staff (carers and office staff) made my Mum feel very much at ease especially because it was Mum's first stay in respite.
The lounge and dining areas were both very clean and Mum's room was also very clean and tidy.
Mum loved it, especially the shower room.
Mum said the food was very nice and never felt hungry at all.
But Mum said the best thing was how friendly and helpful the carers and the staff were and also the other residents.
Overall Mum had a great stay and can't wait to visit again.
The lounge and dining areas were both very clean and Mum's room was also very clean and tidy.
Mum loved it, especially the shower room.
Mum said the food was very nice and never felt hungry at all.
But Mum said the best thing was how friendly and helpful the carers and the staff were and also the other residents.
Overall Mum had a great stay and can't wait to visit again.
Thanks to everyone.
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Review from Mary S (Respite Resident) published on 3 July 2018 Submitted via Postal Card•
Overall Experience
My stay at Platters Farm Lodge was excellent and I was made very welcome. Everyone (all staff) were very attentive and helpful. I had a thoroughly good stay and I hope to be able to stay at Platters again in the near future.
I wish to say thank you to everyone at Platters Farm Lodge for the care I received.
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Review from Dianne C (Wife of Resident) published on 18 June 2018 Submitted via Postal Card•
Overall Experience
My husband has never been in a care home before and after his experience, does not want to go into one again.
The only good thing was the physiotherapy he received, having complete muscle loss.
The home - not enough carers, relies on agency mostly.
After being there for 10 days we demanded a meeting to discuss the 'care plan' which in my eyes should have been done much earlier.
The physios told us they had never a case so severe before and was a learning curve for them.
But now my husband is walking with Zimmer frame aid, which is a miracle, only thanks to the physios, not Platters.
The only good thing was the physiotherapy he received, having complete muscle loss.
The home - not enough carers, relies on agency mostly.
After being there for 10 days we demanded a meeting to discuss the 'care plan' which in my eyes should have been done much earlier.
The physios told us they had never a case so severe before and was a learning curve for them.
But now my husband is walking with Zimmer frame aid, which is a miracle, only thanks to the physios, not Platters.
When he needed to use the commode, could have to wait up to 20 minutes which I feel is unacceptable - need more staff.
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No Rating
Review from Jan B (Daughter of Resident) published on 26 April 2018 Submitted via Website•
Overall Experience
My Dad was placed in Platters Farm Lodge after pneumonia left him with mobility issues. He had been placed in rehab at Sittingbourne prior to this but had to go back to Medway as an emergency admission. Meals are nutritious and served in a homelike setting. The menu is varied and akin to meals at home. The roast dinner I saw looked amazing and tea time meals like scrambled egg on toast, fish fingers and beans went down well. Homemade soup, cakes and biscuits made meals less hospital-like!
The physio he has received has been first rate and has been carried out daily - even during the Easter weekend - and the staff have been extremely caring. Families are welcomed and really well looked after as well. Staff are accessible and able to inform families about progress. There is nowhere on the planet where one can receive one-to-one care (other than your own home!) but this is vastly superior to any other NHS care setting we have used to date. If you can, choose Platters!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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