Care Provided by Cascade (Cohen House)
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- For a maximum of 8 Service Users
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Cascade (Cohen House) to confirm what's included and get a personalised quote
Funding Types Accepted
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cascade Ltd
- Private Owned
Person in charge
- Mark McKenzie (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (8)
- Single Rooms with ensuite Wet Room (8)
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Cascade (Cohen House) Reviews (5)
9.0
Cascade (Cohen House) has a Review Score of 9.0 (8.985) out of 10, based on 3 reviews in the last 2 years.
Over all time Cascade (Cohen House) has 5 reviews.
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Review from William O (Father of Resident) published on 29 April 2025 Submitted via Website•
Overall Experience
We are very pleased with the support and care that our son is receiving at Cohen House. He is supported and kept busier than in the past. The staff are caring and he appears happy and cheerful when we pick him up during our frequent visits to the home.
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No Rating
Review from Nicky O (Mother of Resident) published on 29 April 2025 Submitted via Website•
Overall Experience
I'm impressed with the standard of care at Cohen House. The care staff are kind and cheerful. My son is treated respectfully and it seems a stimulating environment. The house itself feels comfortable and looks attractive. There is a nice garden with a trampoline which my son is keen on. The food is good and my son (who has been a 'picky' eater & underweight in the past) is now at a healthier weight. He is non verbal but communication is facilitated through PECS and he is learning life skills, eg helping with cooking and clearing away. He has a tutor who visits and he joins in with craft activities. My husband and I are regularly kept informed by staff by phone and email, as well as chats in person when we visit to take our son out or take him home for the weekend. All in all we are happy with his care.
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Review from A R (Mother of Resident) published on 29 April 2025 Submitted via Website•
Overall Experience
At short notice, my son was able to attend the theatre, the staff were really accommodating with this, even though it was rather late when he returned.
If l have any issues, it is always easy to contact a member of the management team, and things are quickly resolved.
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Review from Harry S (Father of Resident) published on 12 January 2023 Submitted via Website•
Overall Experience
My son transitioned into Cascade (Cohen House) Care Home during Covid, so he and I got to meet several staff one-to-one for a couple of hours each (outdoors!) This creative management idea meant I got to know some of his carers, who were unfailingly interested, caring, committed and very human. Staff continuity is so important with lads like mine, so credit to Cohen House that staff turnover stays as low as possible.
This is not my son's first care home, so I can make the comparison that Cohen House is a thousand per cent better than his previous place. I have full confidence in the care; activities; staffing levels; professionalism; management and 'culture'; physical environment; communications and his health care.
He's happy coming for regular home visits to 'Dad's' and equally happy going back to Cohen House.
Crucially, whenever I have raised suggestions or concerns, management has used my feedback constructively and always with a focus on my lad's best interests.
This is not my son's first care home, so I can make the comparison that Cohen House is a thousand per cent better than his previous place. I have full confidence in the care; activities; staffing levels; professionalism; management and 'culture'; physical environment; communications and his health care.
He's happy coming for regular home visits to 'Dad's' and equally happy going back to Cohen House.
Crucially, whenever I have raised suggestions or concerns, management has used my feedback constructively and always with a focus on my lad's best interests.
Top-notch staffing and management; I hope his home for life!
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Review from Angela R (Mother of Resident) published on 17 November 2022 Submitted via Website•
Overall Experience
I am always able to contact the manager and team if needed. Any concerns are always addressed and I am kept up to date with my son's progress and needs. The staff have found new activities for him to expand his independence.
With the death of his father (during Covid) the team handled the situation professionally which was reassuring for us and helped with our grieving process.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Cascade (Cohen House).
Upcoming Events
There are no upcoming events for Cascade (Cohen House).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cascade (Cohen House).
Accreditations
There are no accreditations posted yet for Cascade (Cohen House).
Meet the Team (0)
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Frequently Asked Questions about Cascade (Cohen House)
What types of Care is Cascade (Cohen House) registered for?
Learning Disability / Autism, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cascade (Cohen House) have?
There are 8 Single Rooms.
What are the Facilities & Services at Cascade (Cohen House)?
Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cascade (Cohen House) to the centre of Norwich?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
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