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Care Provided by Ramsey Step Down and Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 37 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ramsey Step Down and Care Centre for full pricing details and T&Cs.Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Care Solutions (East Anglia) Ltd
- Private Owned
Person in charge
- David Wing (Owner/Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (37)
Visiting
- The standard visiting hours are 14.30-16.30 and 18.00-19.30 every day unless alternative arrangements are made with the home in advance. Please note that all residents have protected mealtimes at the centre. Meal times 08.00-09.30, 13.00-14.30 and 17.00-18.00. Over the festive period visiting hours have amended to the following: Christmas eve - 10-12 & 14.30-19.00 Christmas Day - 10-12 & 14.30-19.00 Boxing Day - 10-12 & 14.30 - 19.00 New Years Eve - 10-12 & 14.30- 19.00 New Years Day - 10-12 & 14.30 - 19.00
Parking
- The RSDCC car park is situated at the front of the building and is outside the main entrance, there is ample parking for visitors. Please follow the RSDCC signs to locate the car park upon arrival. The centre is fully wheelchair accessible.
Ramsey Step Down and Care Centre Reviews (40)
Over all time Ramsey Step Down and Care Centre has 40 reviews.
I cannot praise the home and staff more highly for their fantastic treatment of my sister during her last weeks. Their care and compassion towards her and her many visitors has been second to none. Sadly she passed on the 16th of June 2024 and that also was dealt with dignity and respect.
My experience of the home is a good one. I found my brother had been taken good care of and all the staff very good and kind to him with all his needs. Nothing was not too much trouble. And the owners are very nice people. He has a very nice room in a very nice and well-run home.
Since my uncle has been at Ramsey, I have seen a vast improvement in his mood. He is cheerful and is now coming out of his room to socialise with staff and residents. The staff here are lovely and friendly. The only quibble that I have is visiting times are a very small window (2 hours) in the afternoon, which makes this somewhat difficult for me as I work, but this is a personal issue. Would be easier to have at least two options to visit.
Staff are all very friendly and helpful.
Food is excellent, could not wish for anything better.
Have made many friends with the staff, who all work very hard.
My mother came in very sick, they have been amazing and the care is exceptional, she has put on weight and most of all feels safe and confident. Couldn't have wished for better and I would not hesitate for her to stay here again.
An amazing place with caring, compassionate, friendly, management and staff.
The staff are kind and helpful. Good atmosphere. The facilities are good. The Occupational Therapy are interesting and thoughtful. Would be happy to return. Food is very good.
I would like to say how much I appreciated my stay at the care facility and compliment the owners and staff for their diligence and care whilst I was a resident.
My father stayed here few times and always it had been a positive experience for him. Staff was very kind, accommodating and caring. They were always happy to provide an update over the phone. Rooms are spacious and had all the facilities my father needed.
My experience with Ramsey Step Down and Care Centre was a bit stormy to start with. This storm was a bit hard for me to start with but I found if I treated the staff with respect they would respond to that and treat me with respect.
My stay at Step Down was very good for me and I would recommend Stepdown to anyone. It is family run and that was very good and very friendly to me. My stay at Stepdown made me feel so much better than when I arrived.
The family staff were very kind to us, we always phoned and were allowed to speak to mum. We visited in person in July from Wharge Are1 NZ. it was sad to hear about mum's last night.
The care home treated my grandad with so much dignity and care in his final days, but they did not just care for him; they were amazing to every one of us. We were treated like family of the home. Noting was too much trouble for the team. Every member of the team was amazing and friendly and cared so much; they kept us informed every step of the way. If the end has to come, it is here you would want it to happen, with people who care.
My mother had always been resistant to the thought of being in care, so it was a very difficult time when she needed full time care. The process was made so much easier by the staff. They have been very kind to my mother, and have communicated well with me, and I feel free to contact them at any time. We have been able to make her room homely by bringing in some of her ‘treasures’, and making it feel more familiar for her. I feel that she is treated as an individual there, which is important for her well-being. Having taken up residence there during Covid, activities etc weren’t as the staff would like, but they are recommencing now, and I feel positive about the future for my mother there.
Really pleased with how they looked after my father, excellent. All very lovely people very caring but also very professional it was lovely knowing that my father was being looked after so well I knew that I didn’t have to worry about him.
My mother spent her final two months at the Care Centre. The staff were excellent and I was very happy with the level of care she received. The Centre is very professionally run by an excellent team. All the staff were very patient and kind to my mother at all times. I was glad that she was able to spend her final days in a secure warm and friendly environment. I would recommend the Care Centre to anyone
Very happy with the care and attention given in all areas. Staff are happy to listen to anything concerning the resident. Also, management are good at communicating with family and resident.
Ramsey Step Down and Care Centre is an excellent home. It has very good facilities and is attractively furnished. The best part of the service is the management and staff who are always friendly, kind and considerate. It is a very well managed home.
The overall experience has been excellent in all areas!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Requires improvement
- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Ramsey Step Down and Care Centre
What types of Care is Ramsey Step Down and Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ramsey Step Down and Care Centre have?
There are 37 Single Rooms.
What are the Facilities & Services at Ramsey Step Down and Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ramsey Step Down and Care Centre to the centre of Harwich?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ramsey Step Down and Care Centre to verify any information. View our terms and conditions. Ramsey Step Down and Care Centre has a Basic Service - more info.