Care Homes Owned by Carewise Homes Ltd in East Sussex

take place. The bedrooms in the original part also appear nice in passing.

The most important part is care. I really can't speak highly enough of the care she has received. The staff are genuinely caring and friendly not just to patients but also to the family. My mothers requirements (dementia and unable to walk) are high needing turning regularly and fed (with a lot of patience), having food liquidised (actual meals not just fortified readymade). I have seen the chef doing his rounds taking orders and meals appear of high standard.

The best thing I can say is that when I leave after visiting I don't feel worried about her care, which I suppose is all we can hope for.

and they were extremely accommodating regarding the personal possessions she wanted around her. We were always informed of any updates in mum's care, the communication was excellent and myself and my brother had no doubts that mum was receiving the best possible care. We would like to express our deep and sincere thanks to everyone at Oaklands.

and Deputy Manager are always very responsible to any queries or concerns I have and keep me fully informed.
Visitors are welcomed at any time and there is a warm, informal atmosphere.
I work as a Health Professional myself and am very aware of how difficult working in this sector is , but Oaklands have made a marked improvement in my mum's general health and well-being.
I found the idea of placing my mum in a Nursing Home very difficult, and I looked around at a number of homes but feel I made the .right choice with Oaklands, and am relaxed that my mum is well cared for.

and speak to the manager I was in no doubt that my mum would be cared for in a way that would give me peace of mind.
When Oaklands agreed they would be able to offer a home to my mum it was a huge relief, I knew she would be in the best possible place, receiving the best possible care. This has proved to be the case and I am very grateful to all the wonderful staff who look after my mum and make me feel so welcome when I visit.
Thank you.

and fittings, it is about the people inside and I would highly recommend Oaklands to anyone considering a home-from-home for their loved one.

months and is absolutely loving her stay. Her independence is completely respected but yet invaluable care has been provided.
A testimony to this wonderful place is the fact that from when I last used this facility for my dad practically every member of staff remains. This shows that the staff are well treated and looked after and enjoy their work. This is so very important in this line of work.
The home has a high level of cleanliness and the food is cooked freshly every day by their wonderful chef. I honestly can't recommend this home enough.

to mobilise without assistance when she left.
Wavertree is bright and welcoming. There are lots of activities to get involved in if you wish. The catering is excellent. Residents are treated with respect by all staff. An example was when the maintenance person helped my friend to watch a video in the television room. He made sure she was comfortable whilst setting it all up, he did not say it was not his job. The reception staff in particular are very helpful to anyone who resides or visits.
The manager and deputy made it easier for me to manage my friend's affairs, in particular as I lived some distance away. We will miss Wavertree but it was time for us to move on.

day.

large and well-decorated. In spring, the new extension will open, and we're looking forward to this, Oaklands will be a bit bigger and, I'm sure, even better. The garden is also a big asset. Mum enjoys the regular activities such as exercise classes, music recitals and guest singers, residents feel welcome to join in as it suits them, and help is always respectfully at hand. Family members are always welcome. I'm very happy to have found Oaklands; it's a testament to the skill and knowledge of the manager and staff that Mum is settling in so well.

staff, whose kindness, friendliness and humour have made us feel like part of the Oaklands family. Everyone is 100% dedicated and we feel sure they are happy to work there. The place is always fresh and clean, odour free.
There is some building work going on at the moment, but any disruption has been kept minimal.
The public rooms and areas are beautifully appointed and very spacious. Mother’s room is pretty and welcoming. We can visit at any time; we often go at mealtimes to help feed her, but staff will gently do it if not. The food is suitable for her needs (she is approaching end of life) and there’s always flexibility if she’d prefer ice cream!
Management staff are brilliant - efficient and sensitive.

and homely yet very professional. The main living room/dining room is very large and exceptionally bright. I can only speak for my mother’s bedroom but it is very comfortable, prettily decorated and has an en-suite toilet and wash basin. I must mention that as my mother went to Oaklands straight from hospital, the manager and the deputy manager visited her to get to know her a little and ask about her likes and dislikes. When I think of my mother’s time at Oaklands I just know she is in the right place, with a team of very kind and dedicated people.

my father was happy. The bedroom and lounge are sunny and uplifting and as a family we were welcomed day and night. We are so grateful to them for their incredible care and kindness.

the chance of quality time with him.