Care Home Owned by Carewise Homes Ltd in Hampshire

Lodge has a lovely, homely atmosphere and the team go out of their way to ensure residents are comfortable, well looked after, and treated with dignity. As a family, we always felt reassured that my father was in good hands. I would not hesitate to recommend Oaktree Lodge to anyone looking for a care home with heart.

attitude displayed is that this is one big family and that the care doesn't stop at the exit, but that it extends to the families at home as well.

home. Oak Tree Lodge was recommended to me by a friend whose mum was a resident. I went for a visit, and met with the manager and her assistant, who were both lovely and welcoming, and very understanding of my situation. Luckily for me and my mum, a place became available not long afterwards, and I was able to move mum there. All the staff are wonderful and attentive, and are able to deal with my mums complex needs. They have lots of activities, that they try to get mum involved with, and they go out of their way to make sure mum has the foods she likes. Although mum isn't always easy, they treat her like she is part of their family, and I no longer have to worry about her care.

care about each of their residents personally. They take time to know and understand the residents, their likes and dislikes, their family and friends. And the activities which are then organised are so thoughtful to the residents wants and needs. The decision to move into a home is never an easy one but this home is such a safe, warm, welcoming environment and I'm incredibly grateful to the staff and management team.

was some entertainment being provided, which was also extremely good, with many of the residents singing or nodding along. Everywhere is clear, and there is always someone on hand to answer any queries. Highly recommended.

Food is good and plentiful; we can eat with my mother-in-law as and when we would like.
We have no concerns at all, but the manager welcomes any comments to help her improve what they do.

The home is a credit to the manager and her staff. The rooms are neat and tidy with
ensuites. The home is very clean and tastefully decorated. There is a lovely, bright conservatory for the residents to sit in and enjoy. The garden has been refurbished and looks so nice; there are tables and chairs to encourage the residents to sit outside. My father has settled in so well, and he is happy where he is. He feels safe and well looked after. He especially enjoys his trips to the local shop to get his paper and a visit to the local pub.

welcoming and honest. Very open with us. The current management team are so effective and lovely.

of their character/physical ability, but also the increase and intensity of their care and comfort (both mentally and physically).
Oak Tree Lodge and its staff never fell short of good practice and professional, friendly care when it comes to its residents. We always left our visit safe in the knowledge that our nan was not only in a secure home but in the company of its warming staff.
Would not hesitate to recommend them to anyone in need of their services, and remains grateful for all they have done for our family.

at the Oak Tree. Thank you.

and organisation of birthday and anniversary celebrations are amazing, thoughtful and wonderfully arranged and catered for.
Thank you for everything you all do.

to Mum and to us, particularly during the very trying times we’ve all endured due to a pandemic. They did their best to accommodate safe visits as soon as they were allowed to do so.
When Mum deteriorated and became end of life, the staff ensured she was as comfortable as could be, keeping us informed of all changes and directions given by the GP etc. They were so kind, caring and supportive to us as a family, and the care team knew exactly how to look after Mum in her final days. When Mum passed away, they all knew what they needed to do and did so efficiently and with empathy.
They really do have genuine respect and fondness for all of the residents, treating everyone with dignity always.

have done for my Dad, would highly recommend.

that happens and be part of the home.

he receives. Wish I could give them all a big hug and say thank you.