Care Homes Owned by Carewise Homes Ltd in Gloucestershire

My mother was in Charlton Kings Care Home during Covid. When it became clear that my husband's needs required him to go into care, I didn't hesitate to go back to this care home, as I had always been struck by the sense of family and genuine caring in its environment. From the senior staff, the carers, the housekeeping and kitchen teams, entrainments and finance department, there is not a weak link in the way this home is run, with dedication, understanding, and expertise by the manager, Jan. For the seven months that he was there, my husband received expert care throughout, as well as interactions of humour when appropriate, which he really appreciated. Nothing was too much trouble and, as his health declined and his needs intensified, the patience and commitment from the staff never wavered and his dignity was always respected. The highest standard of cleanliness was always apparent when visiting, which I found most reassuring. I would not hesitate to recommend CK Care Home.

My mum spent a week in respite care here and she was thoroughly looked after. The level of care is excellent, the staff so friendly and caring. I was able to go away for a break, safe in the knowledge that mum was being so well looked after. I spoke to mum while I was away and each time she praised of all of the staff, for what they had done for her and how welcome she was made. I have already booked her next respite stay.

I am very happy with Charlton Kings as a care home for my mother-in-law. It is homely where all the staff care for her. They are all excellent. Her room was decorated in consultation with her. Her quality of life has improved so much since she has moved in. She has choice over her life meals, activities, when to get up etc. She has a fantastic social life. All made possible by the amazing staff across all roles.

I would finally comment that from the first telephone conversation and subsequent information and emails I was fully confident that mum would receive great care. You all exceeded our expectations.

Our Dad has been at the home for a year now and we can't find any fault at all. The staff are superb on every level, the home is clean, fragrant, and the quality of care is 1st class. Activities, security, laundry, food, medical. trips out, constant happy atmosphere, he really is in the best place with the best people. Well done to the manager and her whole team. Thank you all!

As a family we're very happy with the care Mum gets. The staff team are well organised, caring and have Mum's needs in their mind all the time. She is entertained, has time to herself but also is part of what seems like a happy family! Thank you.

Exemplary care given to my Dad as he neared the end of life. The staff were compassionate, caring and sensitive, aware of his wishes and respecting his needs. Medication is given on time and they are flexible and ammenable to his dietry needs.

Leaving CKCH really brought home to me how extraordinary the relationship was and is - it goes far beyond client and provider. There are too many individuals to name, but they cared for my mum and dad physically and emotionally, and opened their doors to us as a family too. I miss you all, team!

My friend & her husband have been taken care fo for over a year at this care home. We have found their care excellen & the staff brilliant, kind & caring. The only downside is the size of the rooms which are sadly extremely small, meaning that lots of their precious items could not be taken in with them. It is a pity too that no double rooms are available. However, overall they have been well looked after by a loving staff.

Care homes are by their nature difficult places yet Charlton Kings Care Home is truly wonderful in the atmosphere and culture that they foster. I've never been met with anything other than a smile and a willing attitude to go the extra mile, and the events that they lay on for residents and their families show that there is a genuine commitment and desire to make the experience as positive as possible. It is professionally run and super friendly, and I know mum could not be better looked after than she is here. Further, the communication is first class giving me peace of mind that, despite the challenging situation she is in, she is good hands. Thank you to all.

Mum moved to Charlton Kings Care Home a few months ago and we have been very impressed with the care and support the home has provided. Mum has settled in very well and whenever we visit she appears relaxed and happy in the very positive atmosphere. There always appears to be plenty of activities - the Christmas party was a great success and I know Mum enjoys her trips out from the home. The Management is very professional and have contacted us directly when they have had questions on medication etc. The family are very content with the care provided to my Mother. Thank you.

My parents are both at Charlton Kings Care Home and they have been there since October 2020. Both have dementia and Dad has become bedbound over the period. I have been hugely impressed by the quality of the care at Charlton Kings Care Home. They really do go above and beyond. One example is sourcing a special chair for Dad so that he can be moved out of bed, and helping Mum to stay mobile. The facilities are very good - the rooms for the individuals, the main reception room, dining room and conservatory are all welcoming places, always clean and well decorated to mark the various festivals throughout the year, but it's the quality of the staff that really shines through. They genuinely care about the residents and look after them with kindness and friendliness. I've been invited to stay for lunch on several occasions when I have visited, so I know from first hand experience that the food is tasty and freshly made. I am so glad we chose this care home for Mum and Dad.

My mum has been at Charlton Kings Care home since October of last year. We delayed finding a home for mum for as long as possible, she had carers visit her at home for several years but I wish we had chosen the care home sooner, mum has thrived there and her dementia doesn't seem as bad as it had been. She is very happy there and since she arrived has never looked back or asked when she was going home. The staff are all wonderful and the other residents are lovely too. There is always some activity going on which I enjoy joining in with. The home is warm, very clean, smells amazing and the Christmas decorations were fantastic. Such a warm happy home environment. Thank you Jan, Daisy and team

I cannot praise highly enough the love and care that my parents have both received at Charlton Kings Care Home over the past three years. The staff are all exceptional, and devote themselves to looking after all the residents, giving them dignity and honour, and making sure that they are comfortable, happy and safe. As family members we were also welcomed into the wider CKCH family - it really felt like home to us, and we are so grateful for all the support and care that we have received as well.

My mother has been in Charlton Kings care home for six months now, and I have found it to be fantastic on every level because of the care she gets and the staff are absolutely brilliant with her and she is very happy and likes the staff. It is very good for me as I can leave her interesting hands and give Peace of mind.

And I must just add, everything is so clean!!! Thank you.

I feel so lucky that we found Charlton Kings Care Home over a year ago. All the residents are treated with respect, kindness, patience and dignity, and the staff are always friendly and helpful. The job of the carers is very far from easy, yet they are cheerful, efficient and extremely competent and the atmosphere is very pleasant. There are frequent activities and events that include families, which is very special for loved ones. We've attended summer barbecues, bonfire/fireworks nights, themed parties, singalongs. And often when I'm visiting, I witness games, quizzes, visiting animals, musical performances, bird displays etc. I'm also well informed of how mum is getting on. On one occasion, mum needed a hospital visit and I was overseas.... a member of staff accompanied mum to the hospital and spent all night there with her. I cannot even express what that meant to me that mum wasn't alone for that experience. The staff at this Care Home deserve medals

My mother has now lived in her new home at Charlton Kings for 5 months. From the outset I have been in awe of the care and commitment from all the staff. Before mum moved a senior staff member video called her to chat, reassure and allow her to ask questions, mum lived some distance away and I needed to be with her, the staff member did this on her day off. Her move into CK was smooth, entirely due to the kindness, thoughtfulness and friendliness of every member of staff. I visit frequently and every time I witness an interaction between staff and residents that seems to be beyond the basics of care. I feel the residents are genuinely loved, respected, liked and their needs, however complex are always the priority. I feel very lucky that we were able to find such a compassionate and caring home for my mum where all her basic care needs are considerately met with dignity by such thoughtful and kind carers. My mum talks to me about how lovely, kind and supportive she finds all the staff.

But most importantly she is getting the care she needs, she's happy so as a family we're happy. A big thank you to the manager and her team.

I wanted to leave a review of this wonderful care home as I have been so impressed. The staff are second to none and are highly attentive, welcoming and always have a smile on their faces. They know your names and always offering drinks and even food. They became like a second family! The care my grandad received was of the highest quality. Although he did pass away recently; the last few weeks were very comfortable for him and this was made possible by the staff. The senior members of the team stayed late on many occasions when we had the need for ambulances to come out and really cared for my grandfather and his health. I will miss going in each day and seeing all the wonderful people at the home. The manager really should be proud of the team she has as they are fantastic people and a credit to the care home. The carehome was always clean and tidy and has wonderful facilities and gardens. I really want to thank you all for the care and friendship you gave to my grandad.