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Care Home Owned by Carewise Homes Ltd in West Lothian

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Carewise Homes Ltd in West Lothian

Only the locations & reviews in West Lothian for Carewise Homes Ltd are showing below.

View the details of all 14 locations (with 931 reviews) owned by Carewise Homes Ltd

Carewise Homes Ltd Locations in West Lothian (1)

 - Browse 1 Care Home owned by Carewise Homes Ltd in West Lothian
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Crofthead Care Home
Sheephousehill, Eastfield Road, Fauldhouse, Bathgate EH47 9EF 
Top 20 carehome award certificate
9.9 81 reviews
Crofthead Care Home, Bathgate, West Lothian
Top 20 carehome award certificate
"Very pleased with staff at Crofthead Care Home - nothing is too much trouble - Mum took a while to settle but staff would always take time…"   Read all 81 reviews
  • from £1,450 / week
  • 57 Rooms
Location Type Care Home

Crofthead Care Home is a luxurious, grand and tastefully decorated nursing home, providing high quality nursing and care to all residents. The beautiful, picturesque area of Fauldhouse, West ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Carewise Homes Ltd Reviews in West Lothian (81)

9.8

Carewise Homes Ltd has a Group Review Score of 9.8 (9.778) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carewise Homes Ltd must have a Review Score.

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Review of

Crofthead Care Home

from Karen A (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family will always be deeply grateful to all the staff at Crofthead Care Home for the care and compassion shown to our beloved mum during the last 7 months of her life.
From the moment she arrived, our mum was treated with dignity, kindness and respect. Staff took the time to really get to know
her and that made an enormous difference to her comfort and wellbeing. Nothing ever felt rushed or impersonal- there was always patience, warmth, reassurance and laughter.
Staff were consistently attentive and professional and we were kept well informed throughout. We always felt listened to, supported and welcomed.
In our mum's final days, the care provided was outstanding-calm, compassionate and focused on her comfort and dignity.
We take great comfort knowing that our mum was safe, cared for and treated with such humanity at the end of her life. We cannot thank the staff enough for the kindness they showed her and us. Crofthead Care Home will always hold a special place in our hearts.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou very much for your kind words. We are sorry for your loss and it means a lot to us that you took the time to give us such a lovely review. We are glad you felt your mum was cared for in a kind caring and compassionate way The team will be delighted to hear your positive feedback and kind words Best Regards
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Review of

Crofthead Care Home

from Laura S (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home - take great care of my mum. Staff are always friendly & welcoming.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThank you, we are pleased that you feel Mum is well cared for.
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Review of

Crofthead Care Home

from M B (Brother of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the level of care provided to my sister. Staff go over and above to ensure her needs are met. This included a special birthday party organised by the home. Given my sister is relatively younger that other residents, it is important that this is taken into full account in planning
her activity schedule. Highly recommend Crofthead Care Home.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou for your kind words, we are pleased to hear that you would recommend Crofthead.
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Review of

Crofthead Care Home

from P F (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with staff at Crofthead Care Home - nothing is too much trouble - Mum took a while to settle but staff would always take time to make sure she was ok. Mum is well fed & cared for and most of all she is safe. Entertainment is excellent & residents are encouraged to join in - Keeps mum mentally
stimulated. All in all family are glad we picked this home!
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, it is lovely to hear that Mum has now settled and you are happy with the care provided.
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Review of

Crofthead Care Home

from R S (Friend of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have no complaints at all. My friend is very well taken care of and gives her family peace of mind.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, we are pleased that yourself and the family are happy with the care provided at Crofthead.
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Review of

Crofthead Care Home

from Derek M (Son of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been very well looked after. All health concerns are dealt with using excellent care while maintaining dad's dignity. The facilities are superb, clean and well looked after. I have zero complaints about the staff, all professional and approachable with dad's seal of approval which is a high
bar.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, it is lovely to know that you and Dad are happy with the care and services provided at Crofthead
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Review of

Crofthead Care Home

from Kathleen B (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the condition of the home are excellent.
I feel vert happy leaving Harry knowing that he is so well looked after.
They always include me in all that is going on in the home.
The staff are so friendly and the atmosphere in the home is very caring.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, it is lovely to hear the home has a nice atmosphere and family members feel welcome.
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Review of

Crofthead Care Home

from M W (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team have been incredibly kind and welcoming to my mother since her admission. They have encouraged and supporting her with eating which was a main concern to us prior to her move. They treat her with amazing kindness and dignity. Staff are also happy to give updates during visits which has been
of great comfort to the whole family.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, it is lovely to hear the staff team are making Crofthead a nice place to live.
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Review of

Crofthead Care Home

from T M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's very obvious that staff know mum well. As her needs change, they change their tactics. From the start she has felt free of worry. Staff also recognise us as mum's family. Strong management team. Clear communication with family.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, we are pleased that the staff team communicate well and reduce anxiety for the resident and their family.
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Review of

Crofthead Care Home

from D C (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all very attentive to the residents. Couldn't be happier.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou for taking the time to give such a positive review.
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Review of

Crofthead Care Home

from Evelyn M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been in Crofthead for over 6 years. She is safe and well looked after, taking all worries away from us. The staff are hard working and friendly. They know all their residents and their individual needs.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, the staff team will be delighted to have all their hard work acknowledged
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Review of

Crofthead Care Home

from J C (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father, and family are very happy with all aspects of his stay in Crofthead. All staff are professional, very caring and friendly. I've witnessed first hand their caring friendly nature in their contact with dad. It is clear to see they care deeply about their charges. My father has commented how
he feel safe an secure in the care provided by Crofthead.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou very much for your kind words, it is greatly appreciated
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Review of

Crofthead Care Home

from F H (Relative of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is very settled in the care home. Her day to day wishes are respected, and she has been able to continue her life in a similar manner to the way she lived at home. The staff are attentive, caring and professional, and my relative demonstrates a fondness for them. The wider family are always
made very welcome in the home, and there has been very good 2 way communication with staff of all disciplines and levels. I have also benefited from their emotional support over the last few years.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, for your kind words, it means a lot to the staff team that your mother is happy living at Crofthead.
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Review of

Crofthead Care Home

from A M (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well settled and her needs a met by a great standard.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, your recognition of the hard work of the staff team is appreciated.
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Review of

Crofthead Care Home

from Connie W (Wife of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't find any fault with Crofthead.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou , we are delighted to hear that we are meeting your expectations.
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Review of

Crofthead Care Home

from P H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, my mother is being cared for well. The facilities in Crofthead are wonderful but it is the care and compassion of the staff that is truly outstanding. I would not hesitate to recommend this care home to anyone looking for a place for a relative.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, we really appreciate you taking the time to write such a positive review. The staff team will be delighted to hear
your feedback.
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Review of

Crofthead Care Home

from M S (Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If there was an excellent plus to select I would allocate it to the boxes. This is a very pleasant place to live.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, we are delighted you are happy living at Crofthead.
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Review of

Crofthead Care Home

from Jim H (Son-in-law of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have always found staff very approachable and any concerns are addressed immediately which in all honesty are few and far between.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, we will pass on your kind words to the staff team.
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Review of

Crofthead Care Home

from Zena C (Sister of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are well cared for, staff are kind and helpful. I never have any trouble. They have a good selection of food. The home is well managed.
Reply from Marcia Stewart, Manager at Crofthead Care HomeThankyou, your positive feedback is appreciated ,the Chef was delighted to hear your sister is enjoying the food.
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Review of

Crofthead Care Home

from Wilma H (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise staff enough for the care given to my mum, she is always treated with care and compassion.
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Awards / Recognitions (9)

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