Consensus Support | 66 Care Homes

Review of
Clare House
from H S (Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

I thought I would get my four female pet rats today, but no driver to take me to pick them up and I am really upset about it. Also I hate when managers don't listen to you or support you better. Am giving them one star out of five because no support when I need support from managers.+

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Review of
Heatherington House
from Matthew B (Resident) published on 6 July 2022

Submitted via Website • Report

Overall Experience

I like all staff at Heatherington House, good with the team and people who live at home. Good enough for us, love the house because I am living with a guy who is my friend. We go out together, to club dance with girlfriends and drink together all night 18:30 to 21:00, when we go home to bed until the

morning.

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Review of
Heatherington House
from Christine C (Sister of Resident) published on 23 July 2021

Submitted via Postal Card • Report

Overall Experience

My experience here visiting my brother has been absolutely outstanding. Extremely friendly, caring, supportive and professional staff. All residents are very welcoming too, and it's been wonderful seeing them all with their daily routines, smiles and generally talking with one another. The house and

communal areas are absolutely beautiful. I've felt very welcomed and had an amazing time seeing my brother. I am already looking forward to my next visit in the near future.

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Review of
Kingarth
from Liam C (Resident) published on 25 May 2021

Submitted via Website • Report

Overall Experience

Very good staff at Kingarth, they look after me really well and care about me so much and support me well. The residents are brilliant and caring for each other and well respected and have dignity for each other.

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Review of
Heatherington House
from Theresa M (Mother of Resident) published on 8 July 2020

Submitted via Website • Report

Overall Experience

We have found the manager and her team in Heatherington House, to be extremely helpful and competent in taking care of our son. They have worked selflessly during the challenging recent months. They all deserve an applaud from all of us and many thanks to all the wonderful staff.

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Review of
Heatherington House
from Sami M (Brother of Resident) published on 8 July 2020

Submitted via Website • Report

Overall Experience

A fantastic facility with dedicated staff. I don’t know where we’d be without the support that my brother receives. He’s completely at home there and is living a happy life. What more could anyone ask for?

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Review of
Frinton House
from Angelita A (Friend of Resident) published on 23 May 2018

Submitted via Website • Report

Overall Experience

The home was excellent and very good management. Well done to the team. The management is very inspiring with the staff. She is very keen to encourage their clients and staff to do a lot of things.
I like this place and staff are good, very caring in high standards approach.

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Review of
Heatherington House
from Rebecca M (Sister-in-law of Resident) published on 23 May 2018

Submitted via Postal Card • Report

Overall Experience

I was greeted by the very friendly staff and a few residents shortly followed by the offer of a nice hot tea. (It was raining!) The facilities are top notch and very clean. The house was warm and homely. Residents all seem very happy and well looked after by the caring, attentive staff. A pleasure all

round.

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Review of
Perrywood House
from Rebecca W (Resident) published on 3 May 2018

Submitted via Postal Card • Report

Overall Experience

They are very supportive around my arthritis and hip dysplasia. I am well supported around this and my poor mobility which is not down to weight anymore, it is more to do with my hip dysplasia.

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Review of
Perrywood House
from K G (Resident) published on 3 May 2018

Submitted via Postal Card • Report

Overall Experience

I like living here and go out on days out. I go up and see my family. I have lost loads of weight. I do all of my activities. Staff have also been helping me to paint my bedroom furniture.

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Review of
Gretton House
from Carole B (Mother of Resident) published on 6 November 2017

Submitted via Postal Card • Report

Overall Experience

Gretton House has been my daughters home for the last seven years and has been a lifesaver. The staff are caring, supportive and also welcoming when we visit. My daughter has never been as happy and settled. The house is always spotlessly clean. The food is always perfectly balanced and freshly prepared

for their dietary needs. They are experts in the care and management of people with this very complex and life-threatening condition.

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Review of
Gretton House
from J L (Father of Resident) published on 11 October 2017

Submitted via Postal Card • Report

Overall Experience

Our daughter has settled well at Gretton. She is safe and supported by the staff.

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Review of
Heatherington House
from Lynne F (Mother of Resident) published on 9 October 2017

Submitted via Postal Card • Report

Overall Experience

Since new management, the service has improved no end. My son is so much happier and settled. He has a balanced life and enjoys a variety of activities. He has a paid job in which he is doing very well. He has lots of friends and enjoys socialising which he has plenty of opportunity for. He is very

excited about going on holiday to Portugal and has been counting the days. All the staff do an excellent job. I have peace of mind knowing my son is safe and happy.

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Review of
Holland House
from Mandy C (Relative of Resident) published on 4 October 2017

Submitted via Postal Card • Report

Overall Experience

Gretton House is a fantastic place that saved my daughter's life.
It is well organised, kind and gives residents love and stability.

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Review of
Gretton House
from C M (Mother of Resident) published on 20 September 2017

Submitted via Postal Card • Report

Overall Experience

Our daughter has been there for several months now and is extremely happy and content.
Initially, the distance between us was a great problem but we are pleased that she is happy and has settled in nicely with her peers and the staff.
We are in constant touch by phone with her and sometimes the staff.

They too are pleased by the progress she has made in such a short period of time.

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Review of
Bannigans
from R D (Son of Resident) published on 18 September 2017

Submitted via Postal Card • Report

Overall Experience

Very pleased again with the staff at the care home, the same standard of high care and dedication from all the team. Well done and a big thank you.

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Review of
Heatherington House
from Ralph M (Brother of Resident) published on 18 September 2017

Submitted via Postal Card • Report

Overall Experience

Great atmosphere.
Happy staff.
Happy residents.
Lots of activities.

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Review of
Heatherington House
from Bali S (Mother of Resident) published on 7 September 2017

Submitted via Postal Card • Report

Overall Experience

The house staff are very friendly and professional. Resident has continued to achieve and highly maintain his physical health by keeping the weight off. He has lost well over 30kg in weight and is looking excellent! He is supported with working and socially. He has developed confidence and is happy.

Never complains. I am truly grateful to all the staff for their support. Thank you.

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Review of
Heatherington House
from Joyce C (Mother of Resident) published on 6 September 2017

Submitted via Website • Report

Overall Experience

My son has been a resident at Heatherington House for many years. He has been well cared for during his stay. He is encouraged to maintain a steady healthy weight which was the key factor in his placement. He is encouraged to exercise regularly and maintain his fitness level. He also has voluntary occupations

which he enjoys. Over the last few years, he has become more independent with activities of daily living due to staff encouragement. I can't praise them too highly for their support to my son and to the family.

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Review of
Heatherington House
from Jameel M (Resident) published on 17 August 2017

Submitted via Postal Card • Report

Overall Experience

We do lots of cooking. We go out for cultural meals. We go to discos and holidays. The staff are nice and friendly and they keep me safe. I have nice friends and we spend time together. I enjoy bingo. I have won £250. I am very independent and go to work. I am happy to live here.

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Care Homes Owned by Consensus Support

Consensus Support Locations (66)

Consensus Support Reviews (68)

Reviews Posted for members of Consensus Support

Clare House

Heatherington House

Heatherington House

Kingarth

Heatherington House

Heatherington House

Frinton House

Heatherington House

Perrywood House

Perrywood House

Gretton House

Gretton House

Heatherington House

Holland House

Gretton House

Bannigans

Heatherington House

Heatherington House

Heatherington House

Heatherington House

Awards / Recognitions (0)

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