Care Homes Owned by Dolphin Homes Ltd in Hampshire

Our son has lived at Abbey House for 10 months now. He settled in incredibly quickly and soon established a great relationship with every single member of staff. I feel very comfortable knowing that he is in the safe hands of his wonderful Abbey House family. He absolutely loves the delicious food which is carefully planned and the wide variety of personalised activities. I feel immensely lucky that our son is living in such a fantastic place with such amazing staff.

Getting a update on all he has done since last week and lovely pictures too

Whenever I visit Orchard lodge to see my sister I am always greeted in a friendly manner by staff members. I feel that my sister is settled and seems happy within the Orchard community. She enjoys her trips out and it gives me great peace of mind to know that both her health and social needs are being met.The staff have taken the time to get to know my sister and I am regularly updated about her wellbeing. Overall I happy with the care she receives.

Her key worker was extremely helpful and showed a genuine affection toward my niece.

It is clear to see that all the staff have the guys who live at Seabreeze their best interest at heart making Seabreeze a happy, fun and safe environment to live in.

The staff try really hard to understand her needs and provide a happy atmosphere for her to live in.

My view is the home is restricted as space is at a premium due to to many wheelchairs for the community space available ,

The staff always welcome my sister and I to the home and even know exactly how to make my sisters coffee without her having to explain. When we visit our brother, he always looks very smart and wears presentable clothing. If ever we have a question, the staff can give us an answer and they are always looking to make our brother's life as comfortable as possible. Recently, he has become very sleepy and the staff are in talks with his doctor to slowly reduce his meds to give him a better quality of life. We can see that the staff really do care for our brother and he regularly goes out on trips, which he really enjoys. We know he is looked after and cared for very much which is comforting as we live a fair distance away and so can only get to see him once a week. Orchard Lodge is a lovely home for our brother and we know he is happy living there.

We can't thank the staff of Brendon Lodge enough for their continuing care of our daughter, who unfortunately has been in hospital a few times this year. They arrange staff for night time for us (mum and dad) as we are not spring chickens, being 80 years and 78 years old. We cover the day time and they provide a carer for nights in hospital as well. The care in the home did not lapse. All was catered for over Easter.

The staff are similarly attentive to the residents and evidently care about those they are responsible for. It is very reassuring for us as a family, to know that our relation is safe, secure and being genuinely loved and cared for.

The staff and management pull together to make good things happen for each individual and for the wider group, home and community. The Makaton sign-a-long was inspirational. My son is valued. My son is supported in all aspects of his life.

The staff have worked extremely well and have developed a good understanding and bond with my brother. They have made him welcome in the short space of time he has had at Orchard Lodge as they do with me and my family during visits. After an unsettled spell, staff have worked out the cause of the problem and now I see my brother the happiest he has been for many years. My brother is occupied either at the Lodge or on many trips out, which makes him very happy and content.

I couldn't be happier.

Staff and management treat service users/residents with dignity. Using a person-centered and inclusive approach to ensure the lives of the residents are meaningful and their wellbeing is enhanced.