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Care Home Owned by Aurem Care in London

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Aurem Care in London

Only the locations & reviews in London for Aurem Care are showing below.

View the details of all 13 locations (with 687 reviews) owned by Aurem Care

Aurem Care Locations in London (1)

 - Browse 1 Care Home owned by Aurem Care in London
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Kenwood Care Home
30/32 Alexandra Grove, Finchley, London N12 8HG 
9.4 47 reviews
Kenwood Care Home, London, London
"We are very grateful to the lovely staff (carers and nurses) and amazing care home manager Edith at Kenwood who have provided excellent and…"   Read all 47 reviews
  • from £1,450 / week
  • 32 Rooms
Location Type Care Home

Kenwood Care Home, located in the heart of North Finchley, offers exceptional care in a warm and welcoming environment. This modern, purpose-built home is designed to cater to the needs of its ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

Aurem Care Reviews in London (47)

9.2

Aurem Care has a Group Review Score of 9.2 (9.171) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aurem Care must have a Review Score.

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Review of

Kenwood Care Home

from G O (Daughter-in-law of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful to the lovely staff (carers and nurses) and amazing care home manager Edith at Kenwood who have provided excellent and consistent care for my father for >2.5 years. There is warmth and empathy in the hearts of all the staff here, they truly do care! Edith manages medical matters
and issues (including confusion arising from father's dementia) with the same level of concern, care and thoroughness that we would do for our own father. Father is well adjusted and calls his room 'my place'. He is always clean with no bad smells, clean shaven, hair trimmed, nails clipped. Clothing, rooms, hallways and common areas are always clean. Fun parties with live music are held - a great opportunity to meet other residents and their families. Father's weight has remained stable since admission. We visit father often and are always welcomed warmly. We're so grateful to have chanced upon Kenwood after seeing many other homes and know that father is in great hands here!
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeDear G,

Thank you for trusting us to be of service to your wonderful father in-law, it is always a pleasure of ours to do the best we can each day as we provide the service.

Thank you for all your support towards all of us a team at Kenwood, we are grateful.

Best wishes.
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Review of

Kenwood Care Home

from N B (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Kenwood for a number of months now. She has deteriorated quite quickly but I have found that Edith and all her staff have responded to her changing needs quickly and with care and sympathy, both towards us the family and my mum. All the staff, without exception are friendly and cheerful.
The care mum receives is good.On two occasions Edith has spotted Mums deteriorating health very early and got her the appropriate medication really quickly before mum deteriorated too far. Mum will be 100 in a few weeks and I think that is partly due to the care she is receiving at Kenwood.
We initially largely chose Kenwood for geographical reasons but I can honestly say I have no regrets at all. I think they do their best by their residents in a respectful and kind way even when faced with very tricky situations with some difficult characters!
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeDear N,

Thank you ever so much for this feedback, we are so humbled and honoured that you entrusted us with your lovely mother's care. We are so happy that we are able to make a small difference in your mother's wellbeing and care. We so much look forward to the 100th year birthday party.

Many thanks and Best wishes.
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Review of

Kenwood Care Home

from S B (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at kenwood from Aug until Nov, a short period of time as mum was quite unwell, the peace of mind the family had was enormous knowing mum was being cared for superbly, lovely & helpful staff made mum's stay there a very comfortable time, an extremely well run establishment
from top to bottom.
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeThank you so much for your review, we appreciate your feedback. It was an honour for us to care for your mother and to be of service to you and the family.
Please feel free to pop in for a coffee when you are in the area.
Many thanks and best wishes for the rest of the year.
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Review of

Kenwood Care Home

from Tina K (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at kenwoid nursing home for 3 years right up until he passed in December 2025 He wasn't an easy resident the dementia made sure of that.Edith and her wonderful team were great such a lovely group not just the nurses and carers but the cleaners, activity lady , kitchen and office
staff were always helpful and caring.I would recommend this care home
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeDear Tina,
Thank you so much for your review, we were honoured to be of service to your dad, we miss him and we miss your visits, please do feel free to pop in for a coffee when you feel ready to come by.
We wish you the best in this New year
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Review of

Kenwood Care Home

from B A (Independent Advocate Deputyship) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been privileged to visit Kenwood Care Home every other month in the past 10 months to see my client and the services have been very good. The Manager, has been especially committed to the wellbeing of each resident and I have witnessed her go beyond the call of duty many times to ensure the residents
are well looked after. Happy to recommend them.
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeDear Babz, thank you for your fee, we are pleased to hear of your experience at our care home during your visits. We will continue to work with empathy and commitment in promoting the well-being and holistic experiences of all residents under our care.
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Review of

Kenwood Care Home

from Claire C (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Kenwood Care Home. The staff are second to none and provide an outstanding service. My father was a resident for just under a year and with the help and support he was able to recover and finally go home in November 2024.
Many thanks to all the staff for your support and care.
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeThank you for your lovely feedback, we are glad that we could be of service to your dad and that we were able to support his wishes to go back home. We wish him and you all the very best. Kind regards.
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Review of

Kenwood Care Home

from Christine H (Daughter-in-law of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident in Kenwood for seven years. During that time she has been treated with the utmost respect, care and kindness. We are welcomed whatever time we visit. There is always a friendly happy atmosphere in the 'home'. The management is very good and we are grateful for the
care and support our family has been given.
Reply from Edith Mansfield, Care Home Manger at Kenwood Care HomeDear Christine, thank you for your feedback about our service delivery, we are so glad that we could be of support to you and your mother in-law.
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Review of

Kenwood Care Home

from L P (Daughter of Resident) published on 27 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only at Kenwood for the last five weeks of his life, however, within this time he was treated with dignity and respect, he was peaceful and rested and this is due to the kind, friendly staff. We are extremely happy with the care provided and would not hesitate to recommend it to others.
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Review of

Kenwood Care Home

from Lynne H (Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been in Kenwood since November 2023 and I can say the staff in Kenwood have looked after me very well. They are kind, and caring and would recommend this care home to anyone looking for a place to call home.
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Review of

Kenwood Care Home

from Shane F (Son of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for at Kenwood Care Home prior to her recent death in January 2024. The care staff there are great, I witnessed genuine care and compassion for her. It was reassuring to see how so many of the staff built up a personal relationship with her during a difficult time as her health declined.
The whole family is pleased that she went to a happy home, with professional caring staff, who go above and beyond to keep people happy, healthy and entertained. Shane.
Reply from Mawson Chipchase, Business Development Manager at Kenwood Care HomeThank you for your kind words about our home and caring team. Our team really take pride in the support they offer to the residents staying with us. It will be a pleasure to pass on your feedback your mother's care, she is dearly missed by us all.
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Review of

Kenwood Care Home

from J S (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to express my gratitude for the care shown my father during his time at Kenwood. I especially want to thank the General Manager and staff, who have exceeded expectations. Since his arrival, they have shown support, respect and kindness, and his health and well-being are much improved. He participates
in activities when able, is engaged with people and events, and interacts fully with residents and staff. The staff focus on residents’ best interests in all endeavours. New residents complete a lifestyle form, indicating their food preferences, hobbies, and interests. Meals and activities are planned in advance, so residents always know what to expect. Rooms are spacious and well-designed, with excellent amenities and create an environment suitable for seniors. All areas are clean and well-maintained and the building is safe and secure. The staff also provide family members with a progress report on the activities, health and well-being of their relative.
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Review of

Kenwood Care Home

from Alan N (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was looked after very well. Top marks for food and care and would use it again if needed. Was pleased with the clean conditions and friendly staff that could not do enough for us. Thank you very much for looking after my dad in the last stages of dementia and his life.
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Review of

Kenwood Care Home

from Diane W (Daughter of Resident) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just wanted to say a huge thank you for all your kind and compassionate care of Mum. You managed to make a difficult time for her and us so much easier. I know your work is a hidden service, only seen by those that need you and you all deserve so much more acknowledgement. So, once again, thank you.
Carry on the fine work for other families, to all in Kenwood Care Home.
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Review of

Kenwood Care Home

from Andreas K (Son of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, from the office all the way to carers, chefs, etc, were wonderful. The level of care my mother received was excellent. I would recommend the home to anyone.
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Review of

Kenwood Care Home

from John C (Son of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am thrilled to express my heartfelt appreciation for the exceptional care provided to my mother at Kenwood Care Home. Led by the dedicated care manager, the staff's unwavering commitment and compassion have exceeded all expectations.
Kenwood Care Home welcomed us with open arms, creating a warm and
inviting environment. The manager's passion for her role shines through in every interaction, as she and her team go above and beyond to ensure each resident's well-being and happiness.
Caring for a loved one with dementia comes with unique challenges, but the team at Kenwood handles them with professionalism and empathy.
What sets Kenwood Care Home apart is the genuine passion displayed by the manager and her team. They take the time to understand individual preferences and needs, fostering a sense of belonging and well-being.
I wholeheartedly recommend this exceptional facility to anyone seeking outstanding care and a genuine sense of family.
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Review of

Kenwood Care Home

from R H (Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and hygiene A+. Food mediocre.
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Review of

Kenwood Care Home

from Adisa S (Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident here more than 2 years. I am very happy at the standard of care that is very high. I have received care, help, compassion and love it here, it is really home from home.
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Review of

Kenwood Care Home

from Lyn P (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is one of kindness and care. Kenwood is outstanding. I've not seen my mum so contented in years. Everyone is smiling and cheerful. The attention to her needs is the best. They are professional and warm at the same time. I feel part of the team - I feel I have friends at Kenwood. The level
of hygiene is high. Never an unpleasant odour. Mum was sent there 2 years ago with only days to live. I wish you could see her now - Kenwood has put new life in my mum. Can't thank them enough.
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Review of

Kenwood Care Home

from Patrick M (Son of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at your home but unfortunately she passed away a few days ago. I am so grateful to all the staff and management that made her life so great, l thank all of you from the bottom of my heart may god bless you all. Once again. Thank you.
Reply from Susan Maruri, Home Manager at Kenwood Care HomeThank you so much for your kind words and appreciation, I was on annual leave and did not see your email till now so please accept our condolences from team Kenwood, and thank you for giving us a chance to be a part of our mother's journey in life.
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Review of

Kenwood Care Home

from Robin W (Brother of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister came to this home one month ago. She is clearly very well cared for given her high dependency. The staff are cheerful and kindly.
Reply from Susan Maruri, Home Manager at Kenwood Care HomeThank you, we appreciate your appreciation and kind words.
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Awards / Recognitions (1)

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