Care Homes Owned by Aurem Care in London

I am deeply concerned about the care she received. These circumstances require a full safeguarding investigation. My mother deserved proper care, dignity, nutrition, hydration and protection.

Very pleased with everything

The staff are caring, kind and always putting the patient first.

My ex husband has been a resident at Kenwood for over one year now. It's his 'home' and he enjoys the great attention and care from all the staff, from Edith the manager to all the carers, the nurses, the activities co-ordinator, the chef and kitchen staff, the admin lady and cleaners. There's always a smile at the door and a laugh in the lounge. It's reassuring as a genuine caring attitude is very important for the quality of life of my ex-husband.

We are very grateful to the lovely staff (carers and nurses) and amazing care home manager Edith at Kenwood who have provided excellent and consistent care for my father for >2.5 years. There is warmth and empathy in the hearts of all the staff here, they truly do care! Edith manages medical matters and issues (including confusion arising from father's dementia) with the same level of concern, care and thoroughness that we would do for our own father. Father is well adjusted and calls his room 'my place'. He is always clean with no bad smells, clean shaven, hair trimmed, nails clipped. Clothing, rooms, hallways and common areas are always clean. Fun parties with live music are held - a great opportunity to meet other residents and their families. Father's weight has remained stable since admission. We visit father often and are always welcomed warmly. We're so grateful to have chanced upon Kenwood after seeing many other homes and know that father is in great hands here!

We initially largely chose Kenwood for geographical reasons but I can honestly say I have no regrets at all. I think they do their best by their residents in a respectful and kind way even when faced with very tricky situations with some difficult characters!

My mum became a resident at kenwood from Aug until Nov, a short period of time as mum was quite unwell, the peace of mind the family had was enormous knowing mum was being cared for superbly, lovely & helpful staff made mum's stay there a very comfortable time, an extremely well run establishment from top to bottom.

My dad was a resident at kenwoid nursing home for 3 years right up until he passed in December 2025 He wasn't an easy resident the dementia made sure of that.Edith and her wonderful team were great such a lovely group not just the nurses and carers but the cleaners, activity lady , kitchen and office staff were always helpful and caring.I would recommend this care home

I have been privileged to visit Kenwood Care Home every other month in the past 10 months to see my client and the services have been very good. The Manager, has been especially committed to the wellbeing of each resident and I have witnessed her go beyond the call of duty many times to ensure the residents are well looked after. Happy to recommend them.

Many thanks to all the staff for your support and care.

My mother-in-law has been a resident in Kenwood for seven years. During that time she has been treated with the utmost respect, care and kindness. We are welcomed whatever time we visit. There is always a friendly happy atmosphere in the 'home'. The management is very good and we are grateful for the care and support our family has been given.

My dad was only at Kenwood for the last five weeks of his life, however, within this time he was treated with dignity and respect, he was peaceful and rested and this is due to the kind, friendly staff. We are extremely happy with the care provided and would not hesitate to recommend it to others.

I have been in Kenwood since November 2023 and I can say the staff in Kenwood have looked after me very well. They are kind, and caring and would recommend this care home to anyone looking for a place to call home.

My mother was cared for at Kenwood Care Home prior to her recent death in January 2024. The care staff there are great, I witnessed genuine care and compassion for her. It was reassuring to see how so many of the staff built up a personal relationship with her during a difficult time as her health declined. The whole family is pleased that she went to a happy home, with professional caring staff, who go above and beyond to keep people happy, healthy and entertained. Shane.

I wish to express my gratitude for the care shown my father during his time at Kenwood. I especially want to thank the General Manager and staff, who have exceeded expectations. Since his arrival, they have shown support, respect and kindness, and his health and well-being are much improved. He participates in activities when able, is engaged with people and events, and interacts fully with residents and staff. The staff focus on residents’ best interests in all endeavours. New residents complete a lifestyle form, indicating their food preferences, hobbies, and interests. Meals and activities are planned in advance, so residents always know what to expect. Rooms are spacious and well-designed, with excellent amenities and create an environment suitable for seniors. All areas are clean and well-maintained and the building is safe and secure. The staff also provide family members with a progress report on the activities, health and well-being of their relative.

My dad was looked after very well. Top marks for food and care and would use it again if needed. Was pleased with the clean conditions and friendly staff that could not do enough for us. Thank you very much for looking after my dad in the last stages of dementia and his life.

Just wanted to say a huge thank you for all your kind and compassionate care of Mum. You managed to make a difficult time for her and us so much easier. I know your work is a hidden service, only seen by those that need you and you all deserve so much more acknowledgement. So, once again, thank you. Carry on the fine work for other families, to all in Kenwood Care Home.

The staff, from the office all the way to carers, chefs, etc, were wonderful. The level of care my mother received was excellent. I would recommend the home to anyone.

Care and hygiene A+. Food mediocre.

I wholeheartedly recommend this exceptional facility to anyone seeking outstanding care and a genuine sense of family.