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Care Homes Owned by Aurem Care in Surrey

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Aurem Care in Surrey

Only the locations & reviews in Surrey for Aurem Care are showing below.

View the details of all 12 locations (with 639 reviews) owned by Aurem Care

Aurem Care Locations in Surrey (3)

 - Browse 3 Care Homes owned by Aurem Care in Surrey
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The Red House
43 Skinners Lane, Ashtead KT21 2NN 
9.7 72 reviews
The Red House, Ashtead, Surrey
"The Red House is an excellent care home, and I am very satisfied with the care provided for my Aunt. The staff are very attentive and…"   Read all 72 reviews
  • from £1,700 / week
  • 26 Rooms
Location Type Care Home

The Red House Care Home has a Care Quality Commission 'OUTSTANDING' rating (February 2022) and is located in a residential area between Leatherhead and Epsom, a few minutes walk of Ashtead village ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Glebe House
Church Lane, Chaldon, Caterham CR3 5AL 
9.6 43 reviews
Glebe House, Caterham, Surrey
"Since my mum came to the Gelbe House in June 2024, my mum has improved, and despite her dementia, I feel my mum is as well and as best as…"   Read all 43 reviews
  • from £1,699 / week
  • 43 Rooms
Location Type Care Home

Glebe House, 'finest Care Home in Surrey' located in Chaldon, Near Caterham, is an excellent, independently run Care Home of character and distinction offering the highest quality Residential and 24 ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Buxton Lodge Care Home
53 Buxton Lane, Caterham CR3 5HL 
8.8 62 reviews
Buxton Lodge Care Home, Caterham, Surrey
"All the staff at Buxton Lodge Care Home in Caterham look after my wife very well, showing care and compassion. She has settled in well and…"   Read all 62 reviews
  • from £1,539 / week
  • 44 Rooms
Location Type Care Home

Buxton Lodge Care Home, located in the heart of Caterham, offers a warm and welcoming environment for its residents. The home provides exceptional residential and dementia care tailored to each ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Aurem Care Reviews in Surrey (177)

9.2

Aurem Care has a Group Review Score of 9.2 (9.152) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aurem Care must have a Review Score.

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Review of

Glebe House

from Brian L (Son-in-law of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly. They try and interact with all the residents as much as they can.
They have different activities to keep everyone happy and get them involved. They have a very difficult job to do and have the patience of a saint to do this job.
They treat everyone the same and show no
favouritism towards residents.
Very happy with the service.
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Review of

Glebe House

from John R (Friend of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend Paul has been in this home for around 2 years, and I come to visit once a week and find the staff very friendly and helpful. My friend Paul is very happy staying here.
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Review of

Glebe House

from Amelia D (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum came to the Gelbe House in June 2024, my mum has improved, and despite her dementia, I feel my mum is as well and as best as she can be. This is down to the staff at Glebe House, who have cared for and looked after my mum with her needs that are met. The entertainment team here also puts
on a great range of interactive activities involving the residents and family.
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Review of

The Red House

from Hilary T (Niece of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Red House is an excellent care home, and I am very satisfied with the care provided for my Aunt. The staff are very attentive and nothing is too much trouble. Everyone is kind and helpful, and the food here is of exceptional quality, catering for individual needs. There are planned activities for
residents and visitors are made very welcome. The management team work hard to provide an excellent service. Thank you, Red House.
Reply from Joyce Chick, Clinical Lead, Interim Manager at The Red HouseThank you very much, all the best to you and your family and Westbank is always here to support.
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Review of

The Red House

from Mary R (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Red House staff continues to provide kind and thoughtful care to my frail mother. Last March, they helped us to celebrate her 90th birthday with a specially baked cake containing mum's favourite eclairs. The staff know that mum does not eat well but always try to give her the food that she likes and
give her plenty of time. Thank you to all of you for caring about her wellbeing and doing your best every day.
Reply from Joyce Chick, Clinical Lead, Interim Manager at The Red HouseThank you and kind regards to you and your family.
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Review of

Glebe House

from Bren H (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has resided in Glebe House for nearly four years. She has had excellent care throughout that time. The staff treat her with dignity, kindness and patience. I see my mum several times a week and she is always relaxed and contented.
Communication with the staff is easy; we have confidence in them
- they listen to us and let us know anything concerning our mum. We feel supported, too, as relatives and are very grateful for all that is done.
Reply from Joyce Chick, Clinical Lead, Interim Manager at Glebe HouseThank you for your kind words and we are grateful for your review; we strive to give the best service and always want to improve. Thank you again and all the best to you and your family.
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Review of

The Red House

from Christopher G (Husband of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in residence since 2020 with early onset Alzheimer's. At every stage, as her needs have changed, the care and support both to her and her family has been exemplary. Most of the senior management, nursing and departmental head roles are still filled by people from when she moved in.
This has helped create a wonderful family atmosphere amongst the resident and the relative groups. The quality of food and choice is legendary amongst the relatives. In Jan 2026, The Red House still provides the best possible care for my wife. This is so reassuring for all her family.
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Review of

Glebe House

from Peter B (Brother of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
John has been here for approx 4 months. I have found it to be a welcoming, safe place. Excellent staff, very caring, clean & variety of food available. Excellent 24/7 care. Also, I have been kept well informed of his progress, would thoroughly recommend.
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Review of

Glebe House

from B O (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Glebe Care home are doing a fantastic job at caring for my mother in very difficult circumstances. Always keeping the family updated with any relevant updates and sharing social events.


The risk they take when safeguarding vulnerable patients is no small thing and is very much appreciated.

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Review of

Glebe House

from P S (Husband of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has complex needs as she has early onset dementia, so she is more active than typical care home residents. I chose Glebe House for her, (initially for respite and then for permanent residence once she was no longer safe at home) because of the atmosphere of the place and the commitment and caring
attitude of the staff. She has been a resident for half a year and I have not been disappointed. The management (Sam and Abena) set the right example in terms of their approach. The food is very good and varied. It's an old building but has more character than more modern places. There is a large garden and conservatory which are good for residents in the summer.
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Review of

The Red House

from Lynne H (Daughter-in-law of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind, supportive and helpful. Welcoming and answer any questions we have. Nice environment with caring staff.
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Review of

The Red House

from James H (Son-in-law of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with my time at the Red House. The staff are very great, I am so proud to have my father-in-law staying here.
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Review of

Glebe House

from Auguste N (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited my Mum on her birthday, and the staff were very happy to accommodate us as a family in the conservatory. They made sure that we all had seats and had some family time with mum.
Mum has been here for about 18 months, and we are very happy with the care and support that is provided. We feel
that Mum is in the best place and is well looked after, given the circumstances. Thanks to everyone at Glebe House.
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Review of

The Red House

from John H (Brother of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only come to see her once a week. I always find the staff very helpful.
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Review of

The Red House

from Tony H (Friend of Resident) published on 26 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very friendly and efficient, and the gentleman we visited was very well looked after and comfortable. The care home is warm and welcoming with good standards.
Thank you to all the staff for your very good work in looking after people needing all degrees of care.
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Review of

The Red House

from Debra S (Niece of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come here to visit every 2 weeks to see my auntie. When I come in, the staff are so friendly and welcoming, it's always so homely, and they are so good and kind to the residents. It's clean and inviting. My auntie felt happy when she moved in. I would definitely recommend the Red House to everyone.
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Review of

The Red House

from Karen S (Niece of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A dear family member has been at Red House for 9 months, and in that time, she has flourished. The care provided by the team is exceptional, always with a smile and a kind word. They manage to create a lovely, homely atmosphere, and their kindness and compassion shine through. Residents are treated
as individuals, with respect and dignity. Meals, personal care, safety, etc., are all well done. No hesitation in recommending the Red House.
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Review of

The Red House

from F H (Sister-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only see her once a week. I've no complaints.
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Review of

The Red House

from A R (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone looks after mum very well. She always seems to be comfortable in her self even if she's not able to articulate this. Staff are all friendly and all feels like a big family.
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Review of

The Red House

from N P (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very impressed by all the employees at The Red House. The care of my mother is excellent.
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Awards / Recognitions (1)

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