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Care Homes Owned by Royal Bay Care Homes in West Sussex

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Royal Bay Care Homes in West Sussex

Only the locations & reviews in West Sussex for Royal Bay Care Homes are showing below.

View the details of all 9 locations (with 337 reviews) owned by Royal Bay Care Homes

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Royal Bay Care Homes Locations in West Sussex (4)

 - Browse 4 Care Homes and Extra Care Housing owned by Royal Bay Care Homes in West Sussex
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Apsley House Care Home
86 Barrack Lane, Aldwick, Bognor Regis PO21 4DG 
9.8 69 reviews
Apsley House Care Home, Bognor Regis, West Sussex
"An excellent care home, where every member of staff makes you feel important and nothing is too much trouble. My dad went to the home…"   Read all 69 reviews
  • from £1,350 / week
  • 35 Rooms
Location Type Care Home

Apsley House Care Home is a long-established nursing home with an excellent local reputation. The home has a professional team of nurses and carers that ensure high-quality care at all ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Claremont Lodge Care Home with Nursing
Fontwell Avenue, Fontwell, Chichester PO20 3RY 
8.4 11 reviews
Claremont Lodge Care Home with Nursing, Chichester, West Sussex
"My grandmother moved into Claremont Lodge with just six weeks estimated to live, having had a number of very serious health issues and…"   Read all 11 reviews
  • 35 Rooms
Location Type Care Home

Claremont Lodge Care Home with Nursing is a pleasant spacious new build property situated in a garden setting, ideal for both respite and long-stay care. The Home's facilities include a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care

Royal Bay Care Homes Reviews in West Sussex (81)

9.3

Royal Bay Care Homes has a Group Review Score of 9.3 (9.291) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Bay Care Homes must have a Review Score.

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Review of

Apsley House Care Home

from Tracy V (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home, where every member of staff makes you feel important and nothing is too much trouble. My dad went to the home following several periods in hospital and was not at all well. Within a very short time, he had a new lease of life and was back to joining in the variety of activities
on offer daily. The food is of a very high standard with excellent choices. They made my dad's final year one to remember. Thank you.
Reply from Denise Viviers, Home manager at Apsley House Care HomeIt was our pleasure to be part of your Fathers journey. Thank you for your kind words.
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Review of

Apsley House Care Home

from Jeffrey D (Respite Resident) assisted by family/friend published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I suffered a stroke on 23rd December 2024 and admitted to hospital. I was then transferred to Apsley House on 30th January 2025. I have been under their care until I was discharged on 29th December 2025. During my stay at Apsley House, my needs were looked after by excellent staff and always a friendly
atmosphere. In addition to my medical needs the home arranged regular entertainment and the residents were encouraged to participate. The non-medical staff provided enjoyable food and my laundry was well looked after. I would also like to praise the management, office and maintenance staff.
Reply from Denise Viviers, Home manager at Apsley House Care HomeWe are so very proud to have been part of your journey.
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Review of

Apsley House Care Home

from Caroline S (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came here after a 3 week stay in hospital and was treated with respect and care during her 3 week stay at Apsley House. The staff were very attentive and made her as comfortable as possible. The manager was very approachable and helpful. The room was kept clean, and the food was ok, although
my mum didn't eat much in the end. Would recommend Apsley House.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your kind words, it was our pleasure to care for your Mother.
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Review of

Apsley House Care Home

from Joyce G (Wife of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Apsley House Care Home has been very good for John. When he left hospital he was in a very poor state, having not been out of bed and dressed for two or three weeks, not eating very much as food was placed on a table in front of him, left there for a while when he was asleep and then taken away. He
lost weight. Apsley House provided the care he was so in need of, he ate all the food they could give him and more - and enjoyed it. He enjoyed being dressed and looking smart. He took part in some of the activities, especially quizzes and musical events. He had a wonderful 90th birthday there.
Reply from Denise Viviers, Home manager at Apsley House Care HomeIt was a pleasure to care for your husband. Thank you for your review.
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Review of

Apsley House Care Home

from Carole B (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Apsley House Care Home for my Dad to receive respite care after a long stay in hospital. He was very poorly, underweight and had lost his mobility. He has dementia. The manager and staff are professional, friendly and thoughtful towards both residents and their families. Dad is treated as an
individual, and they have all taken time to get to know him. They re-established is dignity and motivation through daily routines.
My dad was helped to learn to feed himself again, with thoughtful and simple adaptations. He enjoys the delicious meals, which offer quality and range. He is now well nourished again. The nursing staff have kept us well informed and followed up on any medical concerns we have had. Interesting daily planned activities have encouraged him to take part and interact with enjoyment. The thoughtfulness of the staff made my dad and our family feel special on his birthday. Thanks to the hard work and skills of the staff, we are now celebrating that my dad is well enough to return home.
Reply from Denise Viviers, Home manager at Apsley House Care HomeWe are so proud your father has returned home and is living his best life with your mother.
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Review of

Apsley House Care Home

from J C (Friend of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time we visited our friend, over the year+ that she was an Apsley House resident, we found her happy, well cared for and full of praise of the staff. Her room was clean and as tidy as she would allow. When we visited the staff welcomed us and the Manager was especially helpful on the occasions
we met her. The house was always calm and had a pleasant atmosphere.
Reply from Denise Viviers, Home manager at Apsley House Care HomeIt was such a pleasure to care for your friend. Thank you for your review.
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Review of

Claremont Lodge Care Home with Nursing

from Lottie S (Granddaughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved into Claremont Lodge with just six weeks estimated to live, having had a number of very serious health issues and complications. She was in a very bad way and in honesty we were all prepared for her to be at Claremont for a very short period. However, every week she got better and
better until she was back to her usual happy and healthy self and looking much better cared for than she even did at home. Her nails and hair were done weekly and she was really thriving. She adored all of the staff, and never made a single complaint in any way. This week, she very sadly passed away, very peacefully, in her sleep - and two years later than we expected her to. We honestly believe the brilliant care she received is the reason for this, and we are so grateful to everyone for their amazing support and care they gave her. I would highly recommend this home to anyone- I worried that she'd never be as happy as she was in her own home - but she really was. Thank you all x
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Review of

Apsley House Care Home

from S B (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away in Aspley house after a stroke, mum had only been there for 14 months but felt very welcomed as my mum was a very independent lady .The care my mum received was exceptional the care and dedication was faultless. As a family who live 350 Miles away
It was not easy to pop down .
Denise
the manageress went above and beyond her duties knowing we live far away and would often chat/laugh with mum.If there was ever a problem or denise wanted to know
something she would contact me. When we went to see mum we would have a chat with denise to catch up on things and all was well and my mum never complained about anything so all was good .
You hear some horror stories about some care homes not this one, in my opinion its exceptional thank you all


Sandra (daughter)
As a family we felt as ease with mum's care,all the staff that we came in contact with.

Reply from Denise Viviers, Home manager at Apsley House Care HomeIt was a pleasure to care for your mother. Thank you for your review.
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Review of

Apsley House Care Home

from Geoff R (Nephew of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have been simply brilliant!
My Aunt needed a high level of care after her Stroke & they couldn't have done more for her.
In the 12 months before her Stroke the staff took great care of my Aunt & she had everything she could possibly need.
We should all be so lucky to be looked after so well
at the end of our lives.
I am very grateful to them - thank you.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your review, this makes us feel very proud.
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Review of

Apsley House Care Home

from Carol G (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went for respite care for 3 weeks, but sadly his condition deteriorated rapidly so he stayed for 6 weeks. The home worked successfully with the hospice and GP services to help get my husband home with the right package.
The staff were exceptionally kind, caring and empathetic. The manager
went over and above to facilitate the best care.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your review, Honoured to be part of this journey with you and your family.
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Review of

Apsley House Care Home

from Mehran I (Friend of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ever since my dear friend moved into Apsley House, I had no worries about her well being. She received excellent services at the highest standard from friendly, caring and professional team at the house. Every time I visited my friend at the house, I found her happy and well satisfied with the caring
services that she was given. My special thanks to the manager of the house who was always excellent and professional.
Thank you everyone at the House for your hard work and providing care to my friend.
Wish you all the best!
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your kind review, It was only a pleasure to care for your friend.
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Review of

Apsley House Care Home

from Katie R (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff from the care assistants, chef, nursing staff and management showed a fabulous level of care and attention for my father and always treated him as an individual. They always showed him and my family kindness at what was a difficult time for us. The facilities were generally well kept but
a little run down in places. His room was upstairs and quite small in comparison to others and definitely felt like a temporary space rather than one you would want to have on a more permanent basis.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your review. We are happy that you were content with the care your father received.
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Review of

Apsley House Care Home

from Colin B (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Apsley House for over 5 years now. While it was a struggle to adapt from lone living to community living, the change in her was amazing. She is well looked after, she is reminded to take her medication and is supported with lots of available activities to nurture her
personal living. You could not ask for better support for a parent than Apsley House. The staff are supportive and caring.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your kind words. I will pass message onto the team!
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Review of

Apsley House Care Home

from Paul B (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother in her final years I believe not only gave her the best of care and enjoyment of life, but also allowed her a dignified and gentle end of life.
The Apsley house team are exceptional and supported our family and mum in her last days.
We will always have wonderful memories.
Thank
you Apsley team for all you do everyday, you make a real difference.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you for your kind review. i will pass this onto the team!
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Review of

Apsley House Care Home

from Christopher L (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We received excellent care for our father. He was very happy in Apsley House for the time he stayed there. The staff were very helpful and were always kind caring and respectful. The home was always fresh smelling and clean.
Reply from Denise Viviers, Home manager at Apsley House Care HomeIt was a pleasure to care for your father, Thank you for your kind words.
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Review of

Apsley House Care Home

from T L (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has only been in Apsley House for 2 months but has been treated with respect and care.
The manager and all the staff we have encountered have also been really supportive of our needs during this very emotional and difficult time.
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Review of

Apsley House Care Home

from Elaine H (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum's admission to Apsley House she has been treated with respect and compassion by all the staff at the care home. We as her family have felt included in her care at all times. There is definitely a holistic approach to care for both resident and family. We know our mum is very well cared for.
Thank you to all staff at Apsley House.
Reply from Denise Viviers, Home manager at Apsley House Care HomeThank you very much for your review. It is our pleasure to care for your Mother.
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Review of

Apsley House Care Home

from Jennifer D (Wife of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was welcomed by very friendly staff. They took after my husband kindly & understanding. He is very happy with his room and enjoys the food.
Reply from Denise Viviers, Home manager at Apsley House Care HomeMany thanks for your kind words, it means a lot to us.
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Review of

Apsley House Care Home

from Faye R (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad seems very happy and well cared for.
The staff are cheerful and helpful.
Reply from Denise Viviers, Home manager at Apsley House Care HomeMany thanks for your review. Its our pleasure to care for your father.
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Review of

Apsley House Care Home

from Maureen H (Sister of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Apsley House Care Home for over two years, in that time she was treated with much respect. The love and kindness shown to her has been amazing. She was treated so well by the staff and management. I cannot fault them and will always be grateful to them.
Reply from Denise Viviers, Home Manager at Apsley House Care HomeThank you so much for your kind words. It was our pleasure to care for your sister.
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