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Care Homes Owned by Royal Bay Care Homes in West Sussex

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Royal Bay Care Homes in West Sussex

Only the locations & reviews in West Sussex for Royal Bay Care Homes are showing below.

View the details of all 9 locations (with 320 reviews) owned by Royal Bay Care Homes

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Royal Bay Care Homes Locations in West Sussex (4)

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4 Care Homes and Extra Care Housing owned by Royal Bay Care Homes in West Sussex
Apsley House Care Home

86 Barrack Lane, Aldwick, Bognor Regis PO21 4DG 

9.7 63 reviews
"They have been simply brilliant! My Aunt needed a high level of care after her Stroke & they couldn't have done more for her. In the 12…"   Read all 63 reviews
Location Type Care Home

Apsley House Care Home is a long-established nursing home with an excellent local reputation. The home has a professional team of nurses and carers that ensure high-quality care at all times. The Home's facilities include a hairdressing and beauty… Read more about Apsley House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 35 Rooms
  • from £1,350 / week
Claremont Lodge Care Home with Nursing

Fontwell Avenue, Fontwell, Chichester PO20 3RY 

8.7 10 reviews
"Mum was at Claremont Lodge for four months. The staff were all amazing, caring, supportive and efficient. They made her last months…"   Read all 10 reviews
Location Type Care Home

Claremont Lodge Care Home with Nursing is a pleasant spacious new build property situated in a garden setting, ideal for both respite and long-stay care. The Home's facilities include a hairdressing salon, beauty treatments available, free bar drinks… Read more about Claremont Lodge Care Home with Nursing

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 35 Rooms
Royal Bay Cottage

86 Barrack Lane, Aldwick, Bognor Regis PO21 4TG 

Claremont Gardens

Fontwell Avenue, Eastergate, Chichester PO20 3RY 

1 review

Royal Bay Care Homes Reviews in West Sussex (74)

9.4

Royal Bay Care Homes has a Group Review Score of 9.4 (9.435) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Bay Care Homes must have a Review Score.

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Review of

Apsley House Care Home

from S B (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away in Aspley house after a stroke, mum had only been there for 14 months but felt very welcomed as my mum was a very independent lady .The care my mum received was exceptional the care and dedication was faultless. As a family who live 350 Miles away
It was not easy to pop down .
Denise
the manageress went above and beyond her duties knowing we live far away and would often chat/laugh with mum.If there was ever a problem or denise wanted to know
something she would contact me. When we went to see mum we would have a chat with denise to catch up on things and all was well and my mum never complained about anything so all was good .
You hear some horror stories about some care homes not this one, in my opinion its exceptional thank you all


Sandra (daughter)
As a family we felt as ease with mum's care,all the staff that we came in contact with.

Reply from Denise Viviers, Home manager at Apsley House Care Home

It was a pleasure to care for your mother. Thank you for your review.

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Review of

Apsley House Care Home

from Geoff R (Nephew of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have been simply brilliant!
My Aunt needed a high level of care after her Stroke & they couldn't have done more for her.
In the 12 months before her Stroke the staff took great care of my Aunt & she had everything she could possibly need.
We should all be so lucky to be looked after so
well at the end of our lives.
I am very grateful to them - thank you.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, this makes us feel very proud.

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Review of

Apsley House Care Home

from Carol G (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went for respite care for 3 weeks, but sadly his condition deteriorated rapidly so he stayed for 6 weeks. The home worked successfully with the hospice and GP services to help get my husband home with the right package.
The staff were exceptionally kind, caring and empathetic. The manager
went over and above to facilitate the best care.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, Honoured to be part of this journey with you and your family.

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Review of

Apsley House Care Home

from Mehran I (Friend of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ever since my dear friend moved into Apsley House, I had no worries about her well being. She received excellent services at the highest standard from friendly, caring and professional team at the house. Every time I visited my friend at the house, I found her happy and well satisfied with the caring
services that she was given. My special thanks to the manager of the house who was always excellent and professional.
Thank you everyone at the House for your hard work and providing care to my friend.
Wish you all the best!
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind review, It was only a pleasure to care for your friend.

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Review of

Apsley House Care Home

from Katie R (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff from the care assistants, chef, nursing staff and management showed a fabulous level of care and attention for my father and always treated him as an individual. They always showed him and my family kindness at what was a difficult time for us. The facilities were generally well kept but
a little run down in places. His room was upstairs and quite small in comparison to others and definitely felt like a temporary space rather than one you would want to have on a more permanent basis.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review. We are happy that you were content with the care your father received.

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Review of

Apsley House Care Home

from Colin B (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Apsley House for over 5 years now. While it was a struggle to adapt from lone living to community living, the change in her was amazing. She is well looked after, she is reminded to take her medication and is supported with lots of available activities to nurture her
personal living. You could not ask for better support for a parent than Apsley House. The staff are supportive and caring.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind words. I will pass message onto the team!

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Review of

Apsley House Care Home

from Paul B (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother in her final years I believe not only gave her the best of care and enjoyment of life, but also allowed her a dignified and gentle end of life.
The Apsley house team are exceptional and supported our family and mum in her last days.
We will always have wonderful memories.
Thank
you Apsley team for all you do everyday, you make a real difference.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind review. i will pass this onto the team!

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Review of

Apsley House Care Home

from Christopher L (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We received excellent care for our father. He was very happy in Apsley House for the time he stayed there. The staff were very helpful and were always kind caring and respectful. The home was always fresh smelling and clean.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was a pleasure to care for your father, Thank you for your kind words.

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Review of

Apsley House Care Home

from T L (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has only been in Apsley House for 2 months but has been treated with respect and care.
The manager and all the staff we have encountered have also been really supportive of our needs during this very emotional and difficult time.
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Review of

Apsley House Care Home

from Elaine H (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum's admission to Apsley House she has been treated with respect and compassion by all the staff at the care home. We as her family have felt included in her care at all times. There is definitely a holistic approach to care for both resident and family. We know our mum is very well cared for.
Thank you to all staff at Apsley House.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you very much for your review. It is our pleasure to care for your Mother.

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Review of

Apsley House Care Home

from Jennifer D (Wife of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was welcomed by very friendly staff. They took after my husband kindly & understanding. He is very happy with his room and enjoys the food.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Many thanks for your kind words, it means a lot to us.

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Review of

Apsley House Care Home

from Faye R (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad seems very happy and well cared for.
The staff are cheerful and helpful.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Many thanks for your review. Its our pleasure to care for your father.

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Review of

Apsley House Care Home

from Maureen H (Sister of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Apsley House Care Home for over two years, in that time she was treated with much respect. The love and kindness shown to her has been amazing. She was treated so well by the staff and management. I cannot fault them and will always be grateful to them.
Reply from Denise Viviers, Home Manager at Apsley House Care Home

Thank you so much for your kind words. It was our pleasure to care for your sister.

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Review of

Apsley House Care Home

from Brian H (Brother of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found that my late sister had the best care and attention that anyone could wish for. All the staff were so kind and attentive towards her, nothing was too much trouble for them.
Reply from Denise Viviers, Home Manager at Apsley House Care Home

Thank you for your kind words. It was our pleasure to care for your sister.

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Review of

Apsley House Care Home

from Judy S (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father deteriorated rapidly and could no longer be cared for at home Apsley House Care Home came to our rescue. The staff admitted him with efficiency and the care they gave him throughout his short, end-of-life stay was second to none. Everyone who we had contact with was kind, caring and ensured
Dad's last days on earth were pain-free, comfortable, dignified and peaceful. We could not have done this without you, thank you all.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, it was our pleasure to be of service to your father.

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Review of

Apsley House Care Home

from Nick B (Son of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Dad to Apsley House Care Home in mid-November 2024 as he needed full-time nursing care during what we knew would be his final few months (he died in mid-January aged 95). The home and all the staff have been absolutely brilliant throughout. Dad was treated with love, care and dignity and the
support provided not only to him but to my sister and myself has been first-class. It was always a pleasure to visit, the home is friendly, efficiently run, open and airy, warm, clean and the staff always had a smile and were welcoming and empathetic. Dad could not have been in a better place or better cared for and my sister and I will be eternally grateful to the whole team that Dad's final few months were spent there. Thank you to all of you, you do a difficult job brilliantly and have made a real and positive difference.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind words, it was our pleasure to care for your father.

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Review of

Apsley House Care Home

from Janet S (Sister of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister died at Apsley House Care Home on the 5th of December 2024. She went to Apsley House in January 2023 as the care home she had lived in previously could no longer cope with her increasing fragility and falls. Apsley House staff on arrangement have been wonderful with her during the two years
she was with them. They managed to maintain a light-hearted friendliness at the same time as scrupulous attention to the nursing and medical needs of my sister.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind words, greatly appreciated.

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Review of

Apsley House Care Home

from Ian D (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and considerate staff at a difficult time. My father and myself were very happy with the care he was given.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review. It was our pleasure to care for your father.

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Review of

Apsley House Care Home

from John M (Son of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looked after very well. All the staff were very caring towards my mother and made her last days comfortable. All the staff were sympathetic and respectful and I have no complaints about the care given.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you, It was our pleasure to care for your mother.

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Review of

Apsley House Care Home

from Lynne C (Daughter-in-law of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff very caring and sympathetic. They were always there when needed and always respectful and so friendly. They attend to my mother-in-law with dignity. I cannot press enough about how my experience at Apsley House was - excellent.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you. We are proud of our service and glad we could make a difference.

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Awards / Recognitions (0)

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