Care Homes Owned by Care Plus & Complete Care (UK) Ltd in Lincolnshire

Everything possible is done to keep him comfortable. A doctor visits the home every week so all medical needs are covered. With a top food and hygiene rating of 5, the huge variety of home cooked meals provided are delicious and full of nutrition for the health of the residents. Welbourn Nursing Home is all we could have hoped for and more. Thank you to everyone.

the level of amazing care that they provided for my dad. They showed him kindness, patience, comfort, & dignity, provided him the support & care he so desperately needed. His health needs were swiftly addresss from the moment he arrived & I believed saved his life. I couldn't have wished for a better home or kinder staff to care for my dad, & are worth their weight in gold. They helped restore trust to enable us to leave our loved one in someone else's care. The staff were always approachable, understanding, helpful, kind, & looked after the family too.This home from my experience is a real gem who really do care about the quality of care they provide for their residence & family. Well done!

been so kind & caring to my husband. I couldn't wish for better nursing for his up to end of life. He was always clean and dressed in clean clothes. The home was clean and always smelled nice when I went to see him. They have also been kind to me and my family. I would recommend this home to anyone.

my mum. My mum is in good hands. She is in a clean bed always.

when cared for here. My great uncle recently passed away and I think it would be fair to say that he was a somewhat difficult man to deal with at times. (He would have agreed.) Despite this, I found the staff had a realistic and appropriate way of dealing with him. They were tolerant, and fair and kept me informed of any problems that arose.
My great-aunt is still a resident. She is very happy there and well cared for. The staff are fond of her and she is treated with kindness and dignity.
I've dealt with their external needs for the last few years and I live a couple of hours drive from the home. The management team have been extremely helpful when dealing with problems as they have arisen.

during his final days. The manager and staff got to know my father as an individual and nothing was too much trouble for them. This understanding, kindness and compassion were extended to my mother and I and we too were made to feel welcome. I will never be able to express enough gratitude for the care given to my dad.

the moment. I am really pleased with the home; I have seen several care homes, and this is the best one I have visited.

is beginning to trust the staff and is much more relaxed. There is nowhere else I would like her to be.
Although I live near Derby, I can speak to her anytime on the phone and she too can phone me. When I do visit I am made very welcome.

Over the last six months, I have had the opportunity to see firsthand the care provided. The manager and her team are remarkable it brings tears to my eyes when I see just how caring the staff are. My father is in the last days of his life as I write this review. The care and support given to my father and myself is second to none and I have no hesitation at all in giving this care home the highest possible recommendation. I will be forever grateful for the care given to my father.

care and supported.

previous one seem to have gone out of their way to keep the residents safe and happy. They have gone the extra mile in the difficult situation during 2020 with problems caused by the virus.
Thank you to everyone at the centre, ie the manager, the office manager, maintenance, kitchen staff and all the lovely carers for making my wife feel safe and comfortable at your care home.

difficult times haven't changed the fantastic care they give. I also want to mention all the ongoing support they give me.

settled and happy thanks to their help, kindness and professionalism. They also keep me informed at all times, which is a great comfort.