Orchard Care Homes in South Yorkshire | 1 Care Home

Review of
Cherry Trees Care Home
from S G (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

Dad has enjoyed his experience in here and has settled in since day one. Has enjoyed the entertainment and the care has been excellent.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for taking the time to complete a review of Cherry Trees we appreciate and value your feedback. I will certainly pass on your comments to the team. As a team we strive to provide good care it is pleasing to read that you feel that the care has been excellent. It is also good to hear that your Dad has settled in since day one and enjoyed the entertainment. It is a pleasure to care for your Dad and thank you again for the review. Kind Regards Sharron Whaley

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Review of
Cherry Trees Care Home
from Hayley S (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

My mother who has advanced dementia recently had a 3 month stay at Cherry Trees. Throughout this time, she was treated with respect, compassion, dignity and genuine affection by all the staff, from management through to cleaning staff. The food is excellent, the building hygiene and personal care are

spot on. Mum has had short stays in several different care homes over the last 8 years, I can say in all honesty this is the one I have truly enjoyed visiting her in. Residents are encouraged and supported in gathering together in the lounge and dining areas, on many occasions I'd arrive to find her holding hands and walking with other residents which was lovely to see. I found the management and care staff approachable, welcoming and supportive any queries I had were always resolved swiftly.
With thanks and warmest wishes to all the staff at Cherry Trees

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for taking the time to leave a review of Cherry Trees we appreciate your feedback, and I will most certainly pass this on to the team. I am pleased to hear that your mother was treated with respect, compassion, dignity and genuine affection by all the staff, from management through to cleaning staff. Nutrition and cleanliness are an important part of daily life at Cherry Trees it is pleasing that you found the food to be excellent, and the building hygiene and personal care spot on
I am pleased that you found the management and care staff approachable, welcoming and supportive and any queries you had were always resolved swiftly. Once again thank you for the review
Kind Regards Sharron

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Review of
Cherry Trees Care Home
from Melanie M (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

My mum was here for 2 years, she passed away in August, as a family we have nothing but praise for everyone involved with Cherry trees, mum was happy here enjoying all the activities especially the singers who came in regularly, we were always made to feel welcome at any time. The food always looked

and smells appetizing, the staff were always approachable and would take time to listen to us. I would recommend this care home to anyone without hesitation.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for taking the time to leave a review of Cherry Trees. I am pleased to hear you feel that as a family you have nothing but praise for everyone involved with Cherry Trees. It is pleasing to hear that you were always made to feel welcome at any time and that the staff were always approachable and would take the time to listen to you. It is good to hear that you would recommend this care home to anyone without hesitation.
We very much enjoyed caring for and getting to know your Mum and we would like to once again offer our sincere condolences to you and your family Kind Regards Sharron

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Review of
Cherry Trees Care Home
from Lyn A (Wife of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Care was of the highest standard, always showed great respect for my husband & myself. Everything that was promised was delivered. All staff were brilliant always working in a nice quiet manner, the whole environment was calm & respectful. Sadly my husband passed away, the end of life care was wonderful

& I couldn't have asked for a more peaceful end with support to the very end, amazing staff.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for taking the time to leave a review of Cherry Trees. I am pleased to hear you feel that all staff were brilliant and that the care was of the highest standard always showing great respect for your husband and yourself. As a team we strive to provide the best possible care to the people living here. I will most certainly pass your comments on to the team. We very much enjoyed caring for and getting to know your husband and we would like to once again offer our sincere condolences to you and your family Kind Regards

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Review of
Cherry Trees Care Home
from Mary T (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

As a family it was the most important decision we ever had to make, deciding on where our precious, wonderful, loving father would reside and call his home in the latter years of his life. Getting him in to Cherrytree's was without a doubt the best decision we ever made. The management and staff not

only made our Dads stay with them a wonderful experience, they also welcomed us, his family, with open arms. Dad was treated with upmost respect, he was always so well presented, clean, stimulated and happy. The management and staff could not have been more helpful, dealing with all situations professionally and swiftly.
Dad's last days in Cherrytree's will always be a time that we will be forever grateful to everyone there in Cherrytree's for. Everyone went above and beyond their roles, allowing us to share Dads final week of life feeling totally supported and loved. An experience i will always treasure and be thankful to Sharon and all the staff for. Keep up the great work.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for taking the time to leave a review of Cherry Trees I will certainly pass your comments on to the team. It is pleasing to read that you felt that your Dad was treated with upmost respect, he was always so well presented, clean, stimulated and happy. I am pleased that you have an experience that you will always treasure it was a pleasure caring for and getting to know your wonderful father. As a team we would like to offer our sincere condolences to you and your family.Kind Regards Sharron

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Review of
Cherry Trees Care Home
from S R (Son of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

I find this home extremely well managed, staff are very good, I have visited at different times of the day over a 7 day period due to my work, I have never ever experienced any negatives from this home or its staff. From a medical point of view they are always spot on and take the correct action to

gain medical advice and attention for my mum. I find the negativity quite odd and sad really. I can only say I really like this home and all the staff, I feel my mum is very well cared for and kept fully up to date, I will certainly be keeping my mum in this care home. Keep up the excellent work to an amazing team and manager.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for taking the time to complete a review of Cherry Trees. We appreciate your feedback and I will certainly pass this onto the team. I am pleased to hear that you feel that we take the correct action to gain medical advice for your mum. It is also pleasing to read that you will be keeping your mum in Cherry Trees and that you feel that your mum is well cared for and that you are kept up to date. It is a pleasure to care for your mum once again thank you for leaving the review. Kind Regards Sharron

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Review of
Cherry Trees Care Home
from Bridget D (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

Our beloved dad was treated with dignity, love, kindness, and respect by everyone at Cherry Tree. I have nothing but huge thanks to every one of you. We went most days to see our dad and although he had Alzheimer's we knew dad felt loved by each and every one of you .Dad sadly passed away in August

with us all around him. Indeed we stayed there a number of days and nights. I don't have enough words to reflect the absolute dignity and care dad and us all were given throughout. Myself and my brothers and sisters will never, ever forget it. You all went above and beyond. If there were 100 stars you would get that from me. Thank you to the manager and all the wonderful team you are professionals who care deeply about getting things right. You certainly did that for our magical dad and us all .

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for the taking the time to write a review of Cherry Trees, I will certainly pass your comments on to the team. I am pleased to hear that you feel that everyone went above and beyond. As a team, we strive to provide the highest possible level of care to the people living at Cherry Trees I am pleased to hear that you feel we are professionals who care deeply about getting things right. It was a pleasure caring for your Dad and as a team we would once again like to offer our sincere condolences to you and your family. Kind Regards

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Review of
Cherry Trees Care Home
from W F (Friend of Resident) published on 6 August 2025 Submitted via Website • Report

Overall Experience

I would not recommend this care home. I have experienced extreme decline in my friend whilst at Cherrytrees. This has been decline in mental and physical health. What's more concerning is the lack of stimulation in this care home for the residents. I have to agree with another review and it does smell

of urine in here. It does knock you back when you walk down the corridors. Some of the staff and the manager is unfriendly. I'm not one for leaving negative reviews but it's got to be said and I do agree with the other negative reviews. I would not place my loved one in this care home. Be very careful when choosing.

Reply from Janet Bedworth, Regional Operations Manager at Cherry Trees Care HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Cherry Trees is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Cherry Trees and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager

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Review of
Cherry Trees Care Home
from G W (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report

Overall Experience

My father was initially placed into this carehome on an emergency respite basis. The deterioration which took place in this carehome with my father was nothing short of shocking. I have never seen a person deteriorate so quickly. Not surprising really. I had to fight to get him out of bed. He'd be

laid in bed all day if I didn't keep ontop of the staff to get him out. It was more noticable when short staffed especially at the weekends. It got to the point where formal complaints had to be made to get the most basic of needs met. Managers don't seem to understand the importance of even the basics of stimulation in people suffering with dementia or Alzheimers. It seems as though they keep people in bed for ease. I can honestly say I have never seen as many people rapidly deteriorate or pass away as in this carehome. Being even more noticable as the individuals appeared physically fit upon entry, albeit suffering from dementia or Alzheimers. I would not recommend this carehome.

Reply from Janet Bedworth, Regional Operations Manager at Cherry Trees Care HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Cherry Trees is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Cherry Trees and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager

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Review of
Cherry Trees Care Home
from Richard C (Son of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

I find the caregivers to be very caring, very professional and always wanting the best for residents.
It's homely, food is good & rooms are more than adequate. Cleanliness is a priority & there are many activities arranged to stimulate residents.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for leaving a review of Cherry Trees we appreciate you taking the time to leave a review of the home and your experience of the home. It is pleasing to read that you find the caregivers to be very caring, very professional and always wanting the best for residents. I am also happy to read that you feel the home is homely, the food is good and that the rooms are more than adequate. Cleanliness and Activities are also important to us as a team, so it is pleasing to read that you feel that cleanliness is a priority and there are many activities arranged to stimulate residents. Once again thank you. Kind Regards Sharron

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Review of
Cherry Trees Care Home
from Kim C (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother came to Cherry Trees last summer and she settled in really quickly with the help of both staff/carers and other members/residents of the care home. It's not easy to settle when you have been so independent, but times were changing and therefore challenging for Mum. She needed help and care

24/7, and I'm so pleased to say that she has had this from everyone at Cherry Trees. She has been shown love and lots of professional care from every carer that she is in contact with

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for taking the time to complete a review of Cherry Trees we appreciate and value your feedback. I will certainly pass on your comments to the team. As a team we strive to provide good care it is pleasing to hear that your mum has been shown love and lots of professional care from every carer that she has contact with. It is a pleasure to care for your mother and thank you again for the review. Kind Regards

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Review of
Cherry Trees Care Home
from Stephen T (Son of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

Dad has now spent around 12 months at Cherry Trees after sadly not been able to continue living at his home all alone. Firstly he was admitted on to the residential side even though he was suffering from dementia, but recently he has been moved over on to the dementia unit. I cannot speak highly enough

of how he is been looked after, from the caring, friendly staff, to the activities they provide for the lovely residents they look after. It is so comforting to know dad is receiving the care that he deserves in his later days. Thank you Cherry Trees!

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for taking the time to leave a review of Cherry Trees your comments will be greatly appreciated by the team and I will be sure to pass them on. As a team we strive to provide the best care to the people living here at Cherry Trees it is pleasing to read that you cannot speak highly enough of how your dad has been looked after and that he is receiving the care that he deserves. It is a pleasure to care for your dad and once again thank you. Kind Regards

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Review of
Cherry Trees Care Home
from A B (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Personally I do not agree or recognise some of the negative reviews on here but everyone is different !!
From personal experience I cannot praise the manager and the team highly enough.
Putting our dad into care was the hardest thing we have ever had to do. Dad and us as a family, were always

treated with care, kindness and respect. Yes it's not the same as being at home and it tugs at every heart string but we went to visit every day and at different times so we were able to form a good picture of the standard of care he received. Dad was contented and happy and we will always be grateful to his carers and everyone at cherry trees who he formed a real bond with. 3 members of staff in paritucal are always available to listen and don't hide away like some care home managers.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank You for taking the time to leave a review of Cherry Trees your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team.It is pleasing to read that from your personal experience you cannot praise the manager and the team highly enough and that your Dad and you as a family, were always treated with care, kindness and respect. As a team we strive to provide the best possible care to people living at Cherry Trees and the contents of your review confirm that we are providing good care and that your Dad was contented and happy. It was a pleasure caring for your Dad and as a team we would once again like to offer our sincere condolences to you and your family. Kind Regards Sharron

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Review of
Cherry Trees Care Home
from Gillian N (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report

Overall Experience

I often look at Cherry Trees website page or social media to see what's still going on after losing my dad in January. My father was in the home for nearly 2 years. I am shocked and stunned at the terrible things that people have written about the care home and I can honestly say I have no idea When

these things could possibly have happened. I spent much time with my father in the home and I had to say without exception he was loved and cared for and looked after. He had severe dementia and was always treated with the upmost respect. I never came to see him when he didn't have a shirt and tie on which they were used to seeing him in to the moment he passed away. He had a shave in the morning and was beautifully clean. The staff can do no more than they do. They arrange fantastic things for the residence to do under very hard circumstances with lots of different needs of each patient. The cleaners are just incredibly amazing. I can rest knowing he had the very best care home

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeMany thanks for taking the time to write a positive review for Cherry Trees, we are always pleased to receive feedback, and I will certainly share it with the team. I am pleased to read that you felt your dad was loved and cared for and looked after. We strive to provide the best care possible for all our residents and support them as much as possible throughout their stay at the home. It is rewarding to hear that you feel that you can rest knowing he had the very best care home. We very much enjoyed getting to know and caring for your dad whilst he was with us, and we would like to once again offer our sincere condolences to you.Kind Regards

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Review of
Cherry Trees Care Home
from J T (Wife of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

Since my husband was admitted to Cherry Trees, he has been treated with the utmost care, dignity and respect and always with genuine warmth, humour and affection, this commitment to delivering the best care for him has not waivered despite his fluctuations in mood swings brought on by his condition.
Visiting

family members are greeted with warmth and humour and offers of hospitality are usual.
Communication is excellent, calling me whenever they have a query or my husband needs anything.
My partner often speaks highly of the cook's varied cuisine and has good positive relationships with the staff which is a comfort as he is the youngest resident and his condition has caused him to remain largely in his room despite everyones best efforts.
One member of staff in particular knows him so well and he enjoys her company which helps so much in enabling the rest of the staff to meet his needs when he is least cooperative.
The overall feel within the home is that of family which gives me great comfort.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeMany thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible. It is pleasing to read that since your husband was admitted to Cherry Trees, he has been treated with the utmost care, dignity and respect and always with genuine warmth, humour and affection. I am pleased that you feel that the overall feel within the home is that of family which gives you great comfort.Kind Regards

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Review of
Cherry Trees Care Home
from D B (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report

Overall Experience

My mom was a resident in Cherry Trees Care Home for nearly 2 years.
All of the staff cared for my mom dearly every day.
They were always polite, the care home was always clean and was never smelly.
There were often singers who came to entertain the residents and always things to do.
All of the residents

were cared for and happy.
I never left Cherry trees worried about my mom, I knee she was always cared for, which is not the experience we have had in previous care.
Cherry trees is a lovely place to be for your loved ones.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for leaving a review of Cherry Trees I will certainly pass your comments onto the team. I am pleased that you have had a positive experience and that you feel the team were always polite and that the care home was always clean and was never smelly.It is pleasing that you never left Cherry trees worried about your mom and that you knew she was always cared for,We very much enjoyed getting to know your mom and would once again like to offer our sincere condolences to you and your family.

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Review of
Cherry Trees Care Home
from G F (Granddaughter of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

I would not recommend this care home to anyone. The smell of Urine when you walk through the doors knock you back and the residents look disheveled and unkempt. Some of the staff are very unfriendly too especially whenever you ask questions. I dreaded going to see my loved ones in this care home as

every time I went they looked like they had deteriorated and they looked very dirty too. The residents always look miserable which is not surprising when you hear the carers shouting at the residents because they sometimes get up out of their chairs. This is not a nice care home. Please think seriously before considering this place.

Reply from Janet Bedworth, Regional Operations Manager at Cherry Trees Care HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Cherry Trees is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Cherry Trees and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager

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Review of
Cherry Trees Care Home
from Y P (Respite Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

I am staying at cherry trees at the moment and I am so happy with the care I'm getting at the moment the care team are very kind the attention to our care needs is excellent my room is comfortable and clean and the food is nice as well
I'm only here for a short time on respite but if I had to come

long term cherry trees would be my 1st and only choice ...

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeMany thanks for taking the time to leave a positive review for Cherry Trees, we appreciate all the feedback we get and I will most certainly pass your comments on to the team. All the staff strive to provide the best care possible in a professional and helpful manner and I am pleased to hear that you are so happy with the care you are getting at the moment. We have thoroughly enjoyed meeting and caring for you I am pleased you feel that the care team are kind and that the attention to your care needs is excellent. Thank you for choosing Cherry Trees as your 1st and only choice of care homes. Kind Regards

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Review of
Cherry Trees Care Home
from T W (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

My mum is a resident in this carehome and I will be moving her as soon as practicable. I don't think this care home is by far worth the money. My elderly vulnerable mum managed to escape from this carehome during the night and fortunately a member of public found her outside the building. Consequences

don't bare thinking about if it hadn't been for a kind member of public bringing her back. Safety leaves a lot to be desired here. My experience of management intervention is poor and obstructive whenever you raise concerns. I have also had concerns over the safety and allocation of medications in this carehome due to my mum experiencing episodes of extreme drowsiness.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for taking the time to share your feedback. We truly value your comments and want to assure you that we take them very seriously. The safety, comfort, and wellbeing of all residents at Cherry Trees remain our highest priorities.I would like to personally reassure you that I am available to discuss your concerns further. If there's anything we can do to help address the matters youve raised, please dont hesitate to get in touch. You can contact the team at Cherry Trees, and Ill be happy to arrange a phone call or face-to-face meeting at your convenience.Warm regards,Janet BedworthRegional Operations Manager

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Review of
Cherry Trees Care Home
from Clare T (Niece of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

My auntie has lived at Cherry Trees Care Home for 6 years and quickly came to regard it as her home. She was on the assisted living wing and received the best care as her needs increased.
My auntie had her 100th birthday during Covid, and the staff went above and beyond to make sure that she had a

fabulous day in the garden, with her family and friends and a wonderful singer entertaining us all with all the old songs. Her 104th birthday, last June, was just as special and enjoyed by all.
As my auntie was approaching the end of her life, the staff were extra vigilant for her needs and ensured that her passing was peaceful and dignified. I speak for the family when I say a big thank you for all involved in my aunties care. You are all amazing.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care HomeThank you for leaving a review of Cherry Trees I will certainly pass your comments on to the team. Your positive feedback is greatly appreciated. I am pleased to hear that your Auntie regarded Cherry Trees as her home. We very much enjoyed getting to know your Auntie and celebrating her 100th and 104th birthdays with her. We would like to once again offer our sincere condolences to you and your family. Kind Regards

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Orchard Care Homes Reviews in South Yorkshire (79)

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