Orchard Care Homes in West Yorkshire | 5 Care Homes

Review of
Middleton Park Lodge Nursing Home
from Neill R (Son of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My Mother is in this home & we have recently had to complain about the level of care she is receiving due to neglect. Mum is regularly found in the same nightwear that she has had on for over 48 hours & with food in her hair. She is very often found in a wet bed & also left in a wet pad for hours without

being changed or even staff visiting her room to check. Family have had to call this out many times & then we wait over an hour to get anything done. Mum is bed bound, so she cannot get up to get a drink & we regularly turn up to find her table quite a distance from her bed with no fluids. Family have had to do the carers jobs by feeding her, often bringing food from our home because the quality they give her is very poor. Due to this awful neglect, mum took very ill & it took the family to get her well again, because staff didn't seem to care. The Management are extremely poor & are not willing to listen, they regularly have to use agency staff who are not very caring to residents.

Reply from Janet Bedworth, Regional Operations Manager at Middleton Park Lodge Nursing Home

Thank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Middleton Park…read more

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Review of
Nesfield Lodge Dementia Care Home
from P H (Husband of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

All staff are very caring, any issues resolved swiftly, food is amazing can't be faulted at all, fantastic office staff always on hand if needed. Good range of activities
Karaoke is great on a Friday.
Would recommend Nesfield to anyone who needs 24 hour care

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

thank you for taking the time to give feedback on the service we provide at Nesfield. we strive to give the best care we can to those in our care as well as their family and friends, as we know this…read more

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Review of
Castleford Lodge Nursing Home
from Chelsea L (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

As a family we are grateful that nana got a placement as she was EOL and needed caring for, but there were issues that should not be overlooked. The night before nana passed she was in pain and discomfort. We asked for help from 3 staff members, and was given different information each time, after having

to chase for updates. Nobody seemed to know what to do. I was told false information, that nana would need a doctor to come out and this would be looked at the next day. I knew that an OOH nurse could be called and I had to do this myself as a senior staff member said they had tried 4 times and received no answer, which has never been the case when calling the OOH service. Staff appeared reluctant to make initial contact, and offered no reassurance, which is not fair for a lady in pain nearing the end of her life. Also when nana needed to use toilet facilities, a commode was wheeled in, which did not sit right with us, and regardless of cleaning does not appear hygienic or dignified.

Reply from Janet Bedworth, Regional Operations Manager at Castleford Lodge Nursing Home

Thank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Castleford Lodge…read more

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Review of
Lofthouse Grange & Lodge Care Home
from K T (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

My Step father was in this care home the staff were amazing . But sadly he passed away in March at the care home, and we had the funeral several weeks later in April, as a family we were completely devastated that not one person from the care home turned up at the service to pay their respects although

they had all been invited and had all the details.
He had been there over 12 months I did send an email to the Orchard head office but got no reply,
Very disappointing especially after the cost of care to our family

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your message, and for your kind words about the team who supported your stepfather during his time with us. We were truly sorry to hear of his passing, and we send our continued…read more

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Review of
Paisley Lodge Care Home
from Carol B (Sister of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

From day 1 of my brother going into Paisley Lodge, everything felt right. My brother settled in it was never a problem to the staff. They always worked round him and his ever changing mood. Staff were very welcoming every time we visited. While my brother was on end of life care, I was allowed to stay

over in one of their rooms right up to the end. Meaning I got to spend quality time with him. I cannot commend Paisley time with him. I cannot commend Paisley Lodge enough plus the food is outstanding.

Reply from Craig Chatburn, Home Manager at Paisley Lodge Care Home

Thank you so much for your kind words. It is our privilege to be able to care for people like your brother and I am so pleased that it was a such a positive experience.

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Review of
Lofthouse Grange & Lodge Care Home
from L P (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

My father lived here for more than 2 years. He was very well cared for, well fed and happy. He made many friends amongst residents and staff. He was comfortable and safe.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for sharing such kind words about your father's experience with us.It is always our priority to provide a comfortable and safe environment, and we are grateful that your family felt…read more

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Review of
Nesfield Lodge Dementia Care Home
from D L (Granddaughter of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

Just a little shout out to one of the carers at nestfield house! I was really impressed with her attitude and demeanor. Shes lovely with the residents, thoughtful, kind and shows initative. Thanks you, i appreciate you.

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Review of
Nesfield Lodge Dementia Care Home
from Pauline C (Friend of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

The home is well run and cares well for its residents. I would have liked staff to introduce themseves in passing on the first day but have already mentioned this. They are very attentive, responding to changing needs and the vagaries of dementia with kindness and good humour.

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

thank you for sharing your feedback and experience of Nesfield lodge. we strive to provide the best care to those living at Nesfield as well as offering support for their family and friends. we are…read more

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Review of
Nesfield Lodge Dementia Care Home
from Susan B (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report

Overall Experience

Since my mum has moved in to her new home at Nesfield Lodge I can see she has thrived. She took time to settle but this can be normal for someone with alzheimers. The staff are exceptional and I never worry about her because I know she is on good hands.
The activities that are organised are fun and

engaging and I love seeing this on their Facebook page.
When I visit mum I always leave with a smile on my face.

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

Thank you for taking the time to review Nesfield lodge and for sharing your experience since your mum has been with us. we strive to provide the best care for those in our home and offer meaningful…read more

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Review of
Nesfield Lodge Dementia Care Home
from Philip S (Son of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

I would like to give a big shoutout to staff involved in making my family's visit to my mum today to celebrate her 90th birthday such a lovely experience.To totally rearrange my mums room so all 7 of us plus mum could sit together so as to spend some of this precious time in comfort with her was wonderful.

Also the addition of the happy birthday posters and the tea and biscuits offered to us all during our visit was again a lovely touch .

Thank you

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

Thank you for taking the time to review Nesfield lodge, and thank you for sharing your experience of Nesfield. it was a pleasure to be a part of your mum celebration's. we strive to give our residents…read more

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Review of
Lofthouse Grange & Lodge Care Home
from Richard H (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report

Overall Experience

Whilst the facilities may look a little tired, the staff and care far outweigh the first impressions. The staff are friendly, caring and engaging with the residents and families.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your thoughtful and kind words. We truly appreciate you taking the time to share your impressions. While we continually strive to improve our facilities, it is incredibly…read more

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Review of
Lofthouse Grange & Lodge Care Home
from C F (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

my mum moved into loft house lodge march 2023. from the day mum moved in to the day she passed away 31st january 2025 she was treated with dignity and love. all the staff helped her in every way, even though she did not join in all the activities the ones she did especially the singers made her happy.

my mind was always at rest knowing how well all staff cared for her. in her last few days love given to mum and myself was the very best.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for sharing your heartfelt feedback. We are deeply moved by your kind words and are honored to have cared for your mum during her time with us at Lofthouse Lodge. It brings us…read more

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Review of
Middleton Park Lodge Nursing Home
from David S (Brother of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

My brother is being cared for at this location. I live outside of the country and flew over to visit my brother for one week. Being there ever day, I was impressed by the professionalism of the staff and level of care and attention my brother received.
The management and administration were very

open and communicated well. They gave clear and understandable plans for my brother's care. And made extra efforts with regard to continuing communication due to the fact that I live abroad.
I was very impressed with the location and staff and feel very comfortable that my brother is being well cared for.

Reply from Paulina Drzewiecka, Middleton Park Lodge Manager at Middleton Park Lodge Nursing Home

We are extremely proud that we could look after your brother in such a difficult time for him. We are also happy that your visits were pleasant and you back to Florida knowing that your brother is…read more

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Review of
Castleford Lodge Nursing Home
from Helen A (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

Staff are always happy to help, they take exceptional care and support, with my dad. Always reassuring him about his concerns, and mine. I've seen my dad go from strength to strength over the past month, and this is down to the care he receives from all the staff involved with his care. The management

team are always on hand also.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Thank you for your kind words and and lovely views of the home and the staff. It is good to know that you feel reassured and happy with the progress that your dad has made and the home and team will…read more

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Review of
Lofthouse Grange & Lodge Care Home
from Catherine W (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My relative has lived in the care home for 2 years. We have found all the support staff and carers to be extremely helpful. The facilities at the home are of a high standard and my relative is settled and comfortable.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words. We are delighted to hear that your relative has had a positive experience at our care home for the past two years. Our dedicated support staff and carers strive…read more

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Review of
Nesfield Lodge Dementia Care Home
from Adele M (Niece of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

I am really happy with the care and attention that my aunt gets in here. She is very happy here and all the staff go above and beyond. They are very helpful and cheerful and treat all residents with the care, respect and attention they deserve. My aunt has been here for over 7 months now and I can't

praise everyone enough.

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

Can I take this opportunity to thank you for your for taking the time to review Nesfield and for your kind words and review on your experience of Nesfield lodge. We strive to give those in our care…read more

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Review of
Nesfield Lodge Dementia Care Home
from Anita B (Daughter-in-law of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

I visited my mother-in-law today at Nesfield Lodge and joined in the karaoke afternoon. She arrived on Wednesday, so this was a first for both of us. It was a truly joyful experience. Watching the staff engage with the residents was wonderful. Watching the residents engage with the music and sing was

very touching. Every member of staff I spoke to was very kind and made me feel welcome and very confident about her being there.
The staff singing on the karaoke were really good and made a fantastic afternoon's entertainment. Well done team.

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Home

We would like to take this opportunity to thank you for your kind words and taking the time to give a review on your experience of Nesfield Lodge. We strive to give those in our care nothing but the…read more

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Review of
Castleford Lodge Nursing Home
from S F (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report

Overall Experience

Mum moved into Castleford Lodge at the beginning of January, the staff welcomed her and all our family and Mum has settled really well. The staff are attentive and caring from domestic staff, kitchen staff to carers. So far we could not be more pleased. Well done Castleford Lodge.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Thank you for taking the time to complete the review of Castleford Lodge nursing home it was lovely to read that your mum and the family was welcomed when arriving at the home. I will also pass over…read more

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Review of
Middleton Park Lodge Nursing Home
from G J (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report

Overall Experience

I personally choose this care home for my dad, as I'd read other good reviews. My dad is well looked after, cared for and there is always plenty of activities on to keep them entertained. There is a good range of meals and snacks throughout the day too.

Reply from Paulina Drzewiecka, Middleton Park Lodge Manager at Middleton Park Lodge Nursing Home

Thank you very much for this lovely review. We are all extremely happy that you feel that your dad is well looked after, and that he enjoys activities of his choice and the meals provided. We will…read more

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Review of
Castleford Lodge Nursing Home
from Andrew F (Son of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

My dad first went here for respite care and has been well looked after and his needs met. Staff are always pleasant and helpful and willing to help. He is now a permanent resident and things are changing under new management all for the better in my opinion. Clean and tidy rooms and always there to

help.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Can I start by taking this opportunity to thank you for taking the time to complete the review of Castleford Lodge. I am pleased to find that following the respite care that your dad received you…read more

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Care Homes Owned by Orchard Care Homes in West Yorkshire

Orchard Care Homes Locations in West Yorkshire (5)

Orchard Care Homes Reviews in West Yorkshire (214)

Middleton Park Lodge Nursing Home

Nesfield Lodge Dementia Care Home

Castleford Lodge Nursing Home

Lofthouse Grange & Lodge Care Home

Paisley Lodge Care Home

Lofthouse Grange & Lodge Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Lofthouse Grange & Lodge Care Home

Lofthouse Grange & Lodge Care Home

Middleton Park Lodge Nursing Home

Castleford Lodge Nursing Home

Lofthouse Grange & Lodge Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Castleford Lodge Nursing Home

Middleton Park Lodge Nursing Home

Castleford Lodge Nursing Home

Awards / Recognitions (3)

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