Orchard Care Homes in West Yorkshire | 5 Care Homes

Review of
Middleton Park Lodge Nursing Home
from M G (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Myself and my family are delighted at the way my mum is looked after with genuine care by all the staff. We couldn't ask for more. Thank you to you all!

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Review of
Middleton Park Lodge Nursing Home
from Denis S (Husband of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Experience is satisfactory but I think could be improved.

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Review of
Nesfield Lodge Dementia Care Home
from N R (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

The staff are very friendly and helpful. The home is clean and food good. Mum happy and well looked after. Activities well organised and variety good. Everyone always happy and accommodating. There for us as well as residents.

Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care HomeThank you for your lovely feedback and for taking the time to share your experience of Nesfield lodge. we strive to provide the highest quality, person cantered care to those in our care. I will pass on your feedback to the wider staff team

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Review of
Nesfield Lodge Dementia Care Home
from David Ian H (Partner of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

Wonderful staff very helpful
Lovely environment a bit warm for me but comfortable for the ladies and gents in the home. Staff are very accommodating when we ask for any thing nothing too much trouble for them.

Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care HomeThank you for your lovely feedback and for taking the time to share your experience of Nesfield lodge. we strive to provide the highest quality, person cantered care to those in our care. I will pass on your feedback to the wider staff team

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Review of
Nesfield Lodge Dementia Care Home
from Helen L (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

Excellent home all staff are very hekpful at all times. Mum has settled very well and loves all the staff. There is always plenty of activities and outings and the food is very good. Excellent care staff

Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care HomeThank you for your lovely feedback and for taking the time to share your experience of Nesfield lodge. we strive to provide the highest quality, person cantered care to those in our care. I will pass on your feedback to the wider staff team

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Review of
Nesfield Lodge Dementia Care Home
from James H (Friend of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Lovely staff, always engaging and deeply committed to their residents. You can tell they have genuine compassion and engagement with those whom they care for. I have been visiting here for five years and I see consistent excellent practice.

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Review of
Lofthouse Grange & Lodge Care Home
from J H (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum loves this place, plenty of activities through the week and get taken out on day trips. Staff are lovely and very helpful, glad Mum came here than been at home on her own.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care HomeThank you so much for your kind words. We are delighted to hear that Mum is enjoying her time here and taking part in the activities and day trips. It means a lot to know that you feel supported by our staff and that Mum is happy and well cared for. We will continue to do our very best to make sure she feels at home and valued.

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Review of
Nesfield Lodge Dementia Care Home
from Shelley C (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

Joined my mum for the karaoke on Friday she along with all the ladies and gentlemen had a great time some were singing some dancing it was really good Tania and Zoe are very good at getting everyone to join in and have fun.

Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care Homethank you for your feedback and taking the time to leave a review about your experience of Nesfield lodge. i will be sharing your feedback with the staff team and we look forward to seeing you at our next karaoke session

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Review of
Middleton Park Lodge Nursing Home
from Anna H (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Our mother was in the care of Middleton Park Lodge Home for approximately a year. Even though it took Mum some time to settle in, which was upsetting at times, the staff were very patient and understanding of her needs and how she felt. It was very obvious to myself and my siblings that eventually

she trusted the staff and had her particular favourites. Despite the staff being very busy at times with other residents, they still found the time to spend time with Mum when she was anxious. Often allowing her to spend time in the nurses' office to 'help' them. I'd go so far to say Mum was loved by many of the nurses/carers and that was shown in her final days where Mum was shown care and dignity until she left us. We were shown the same respect and kindness in the final hours of her life and nothing was too much to enable us to stay by her bedside 24/7.

Reply from Suzanne Mckie, Peripatetic Manager at Middleton Park Lodge Nursing HomeThank you for taking the time to share your review of Middleton Park Lodge. It was an honour to provide the care and support your mum needed during her final year. We deeply appreciate your trust in our team and remain committed to supporting families with compassion and dignity.

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Review of
Castleford Lodge Nursing Home
from Mark W (Son of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

The nursing and palliative care given to my mum in the last days of her life was absolutely astounding.
My wife worked on the MacMillan ward for 10 years and said the care and compassion given to my mum, myself and our family at the most difficult time of our lives by the staff at Castleford Lodge

was second to none.
No amount of words can express the gratitude and love we feel for the team. They work so hard and always provided a high level of care . We are forever indebted to you. Thank you .

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeMark can i first take this opportunity to thank you for taking the time in this emotional time for you and your family to send a review with such kind and caring words.
The staff here at Castleford take pride in the care that they deliver to everyone in our care and the full team continue to deliver this care at all stages of life. It was really nice to hear that you and your family experienced the care and compassion as well as what was delivered to your mum.
your kind words will be passed to all the team here at Castleford.
Once again thank you for taking the time and please feel free to call in at the home whenever as you are all now part of our extended family

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Review of
Lofthouse Grange & Lodge Care Home
from Keith W (Son of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother has vascular dementia and I can honestly say I have not had any concerns with regard her care at Lofthouse Grange and Lodge. The carer staff are very attentive and seem to be aware of each of the residents failings. There are also two dedicated entertainment staff who keep the residents occupied

with various activities and they also seem to bring in outside entertainers and have singalongs with the residents who all enjoy this.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care HomeThank you so much for taking the time to share your kind words about the care your mother receives at Lofthouse Grange and Lodge. We are delighted to hear that you have had no concerns and that our carer staff have been attentive and aware of each resident's individual needs.
We are also pleased that you value the work of our dedicated activities team. Providing meaningful engagement, entertainment, and opportunities for social interaction is an important part of supporting our residents' wellbeing, and it is wonderful to know that your mother enjoys the singalongs and visiting entertainers.
Your feedback is greatly appreciated by the whole team, and it reassures us that our efforts to provide compassionate, person-centred care are making a positive difference.
Thank you again for your support and trust in us.

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Review of
Lofthouse Grange & Lodge Care Home
from Roy N (Husband of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

My wife was a resident at Lofthouse grange for some time before peacefully passing
During her stay she received an excellent standard of care
All of the staff from manager to carers and all of the support staff showed care and compassion at all times often under challenging conditions, and always

with a smile
I would, and have, recommend this facility to anyone who is considering a kind and respectful environment

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care HomeThank you for sharing such kind words with us at what we know is a very difficult time. We are deeply sorry for your loss, and it means a great deal to hear that your wife's time at Lofthouse Grange felt comfortable, respectful, and supported.
Your recognition of the care and compassion shown by our team - from managers and carers to support staff - is truly appreciated. They work tirelessly, often under challenging circumstances, and your feedback affirms the value of their dedication and the importance of the "smile" they bring to each day. We are honoured that you would recommend Lofthouse Grange to others, and we will continue to uphold the standards of kindness and respect that you have highlighted. Please know that your words will be shared with the team, who will take great comfort in knowing the difference they made for your wife and your family.

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Review of
Lofthouse Grange & Lodge Care Home
from Jane K (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Mum moved in 2022 & from the start with Chloe, Stacey, Jess, Sarah & the care assistants mums time living there has been comfortable, caring, safe & the communication I've received has been friendly & professional.I have noticed however over the last 12-18 months a couple of agency staff have been disinterested

in their shift & had to be asked more than twice to complete a task but the senior/ regular staff have remained patient.Some of the night staff could perhaps take a little more time with helping to dress mum, I visit on a weekly sometimes twice weekly basis & have noticed mum not wearing alot of her new tops I've found them on the floor of the wardrobe & because she is short has worn them without bottom halves, I understand she may not always be compliant but this can leave her prone to showing the tops of her thighs, I haven't yet mentioned this to any staff as hopefully they will supply a blanket when I'm not there & she's seated in a comfy chair.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care HomeThank you so much for your thoughtful message and for taking the time to share your experience. We're truly grateful that your mum has been with us since 2022, and it's heartening to hear that her time at Lofthouse has felt comfortable, caring, and safe. Your kind words about Chloe, Stacey, Jess, Sarah, and our care assistants mean a great deal to the team - they work hard to build trust and connection, and your recognition is deeply appreciated.
We also want to thank you for raising your observations with such care and clarity. We take all feedback seriously, especially when it relates to dignity and consistency in care. Your comments regarding agency staff and night-time dressing routines have been noted, and we will follow up internally to ensure that expectations are reinforced and that your mum's preferences - including her clothing and comfort - are respected at all times.

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Review of
Castleford Lodge Nursing Home
from Jane F (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My dad moved from a care home a year ago to reside at Castleford Lodge. It was very different, but the lovely staff made him welcome, and in very little time, he settled in well, which was very comforting. His health gradually deteriorated, and on our last usual visit, it was obvious he had little time

left. The nurses were amazing, explaining end of life care, and when the time came, I and my daughter were with him as he passed. They were so kind and respectful and made a huge difference to a daunting experience. I can't praise them enough.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeHello Jane thank you for taking the time to fill out the review for Castleford lodge. I would like to thank you for the kind words that you have wrote in relation to the care and support that you and your dad received from the nursing team and the care staff. I will be passing this information over to the team around how you felt that the full team was kind and respectful around the daunting time that you was all facing.
Again thank you it is always nice to hear that the team is delivering the high quality of care that we pride ourselves in delivering

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Review of
Middleton Park Lodge Nursing Home
from Lynne M (Wife of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

I would like more activities on a daily basis for my husband to go out little bit more, weather permitting, it seems it is the same residents that go out more regularly than others.

Reply from Suzanne McKie, Peripatetic Manager at Middleton Park Lodge Nursing HomeThank you for taking the time to review Middleton Park Lodge. We have a varied programme of activities on a daily basis and daily outings to the local community (weather permitting). We will review your husbands involvement with these activities and outings.

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Review of
Middleton Park Lodge Nursing Home
from Neill R (Son of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My Mother is in this home & we have recently had to complain about the level of care she is receiving due to neglect. Mum is regularly found in the same nightwear that she has had on for over 48 hours & with food in her hair. She is very often found in a wet bed & also left in a wet pad for hours without

being changed or even staff visiting her room to check. Family have had to call this out many times & then we wait over an hour to get anything done. Mum is bed bound, so she cannot get up to get a drink & we regularly turn up to find her table quite a distance from her bed with no fluids. Family have had to do the carers jobs by feeding her, often bringing food from our home because the quality they give her is very poor. Due to this awful neglect, mum took very ill & it took the family to get her well again, because staff didn't seem to care. The Management are extremely poor & are not willing to listen, they regularly have to use agency staff who are not very caring to residents.

Reply from Janet Bedworth, Regional Operations Manager at Middleton Park Lodge Nursing HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Middleton Park Lodge is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Middleton Park Lodge and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager

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Review of
Nesfield Lodge Dementia Care Home
from P H (Husband of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

All staff are very caring, any issues resolved swiftly, food is amazing can't be faulted at all, fantastic office staff always on hand if needed. Good range of activities
Karaoke is great on a Friday.
Would recommend Nesfield to anyone who needs 24 hour care

Reply from Nesfield Lodge, Home Manager at Nesfield Lodge Dementia Care Homethank you for taking the time to give feedback on the service we provide at Nesfield. we strive to give the best care we can to those in our care as well as their family and friends, as we know this can be a hard and challenging time. i will certainly share your feedback with the staff team and we will look forward to seeing you at the karaoke session

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Review of
Castleford Lodge Nursing Home
from Chelsea L (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

As a family we are grateful that nana got a placement as she was EOL and needed caring for, but there were issues that should not be overlooked. The night before nana passed she was in pain and discomfort. We asked for help from 3 staff members, and was given different information each time, after having

to chase for updates. Nobody seemed to know what to do. I was told false information, that nana would need a doctor to come out and this would be looked at the next day. I knew that an OOH nurse could be called and I had to do this myself as a senior staff member said they had tried 4 times and received no answer, which has never been the case when calling the OOH service. Staff appeared reluctant to make initial contact, and offered no reassurance, which is not fair for a lady in pain nearing the end of her life. Also when nana needed to use toilet facilities, a commode was wheeled in, which did not sit right with us, and regardless of cleaning does not appear hygienic or dignified.

Reply from Janet Bedworth, Regional Operations Manager at Castleford Lodge Nursing HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Castleford Lodge is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Castleford Lodge and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager

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Review of
Lofthouse Grange & Lodge Care Home
from K T (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

My Step father was in this care home the staff were amazing . But sadly he passed away in March at the care home, and we had the funeral several weeks later in April, as a family we were completely devastated that not one person from the care home turned up at the service to pay their respects although

they had all been invited and had all the details.
He had been there over 12 months I did send an email to the Orchard head office but got no reply,
Very disappointing especially after the cost of care to our family

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care HomeThank you for your message, and for your kind words about the team who supported your stepfather during his time with us. We were truly sorry to hear of his passing, and we send our continued condolences to you and your family.Please accept our sincere apologies for the upset and disappointment caused by the absence of staff at his funeral service. We understand how important it is to feel that your loved one's care team acknowledges and honours their life, especially after over twelve months of support and connection.Your feedback has been shared with our team so we can reflect and improve how we handle similar situations in the future. I also want to apologise for the lack of response to the message you sent to our head office-that, too, must have been upsetting at an already difficult time.If you would like to speak further or share more about your stepfather's time with us, I would be very glad to listen.

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Review of
Paisley Lodge Care Home
from Carol B (Sister of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

From day 1 of my brother going into Paisley Lodge, everything felt right. My brother settled in it was never a problem to the staff. They always worked round him and his ever changing mood. Staff were very welcoming every time we visited. While my brother was on end of life care, I was allowed to stay

over in one of their rooms right up to the end. Meaning I got to spend quality time with him. I cannot commend Paisley time with him. I cannot commend Paisley Lodge enough plus the food is outstanding.

Reply from Craig Chatburn, Home Manager at Paisley Lodge Care HomeThank you so much for your kind words. It is our privilege to be able to care for people like your brother and I am so pleased that it was a such a positive experience.

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Care Homes Owned by Orchard Care Homes in West Yorkshire

Orchard Care Homes Locations in West Yorkshire (5)

Orchard Care Homes Reviews in West Yorkshire (225)

Middleton Park Lodge Nursing Home

Middleton Park Lodge Nursing Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Nesfield Lodge Dementia Care Home

Lofthouse Grange & Lodge Care Home

Nesfield Lodge Dementia Care Home

Middleton Park Lodge Nursing Home

Castleford Lodge Nursing Home

Lofthouse Grange & Lodge Care Home

Lofthouse Grange & Lodge Care Home

Lofthouse Grange & Lodge Care Home

Castleford Lodge Nursing Home

Middleton Park Lodge Nursing Home

Middleton Park Lodge Nursing Home

Nesfield Lodge Dementia Care Home

Castleford Lodge Nursing Home

Lofthouse Grange & Lodge Care Home

Paisley Lodge Care Home

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