Care Homes Owned by Orchard Healthcare Group in Cleveland & Teesside

A welcoming atmosphere. Staff are friendly, caring and compassionate. They try very hard to offer individual care. Staff respond quickly and efficiently to any needs or requests and keep us updated on all aspects of care. The home welcomes and works in partnership with the wider community health care team so many nursing needs are accomodated.

A friend of Pasquale. Very good staff and very helpful good care support to the residents and family that come in. and very clean room good food for the residents.

The floor staff/supporting staff all appear to work considerably hard and show a lot of kindness to the residents. Special thanks to cleaning staff who ensure that the premesis are clean and tidy particularly the lounges and individual living rooms (bedroom). Activities are well ran and well participated which is helpful to the residents. The management staff are pleasant and helpful during visits. Overall the care home ensures my mother is well looked after and treated with care and dignity; I am satisfied that her interests are catered for.

Think the care home and care is brilliant, my father is settled and the home is comfortable.

Very excellent staff and management make you welcome every time my mother calls home now.

Annie has problems - medically - not least, lack of appetite. She seems comfortable and her room is quite adequate and we are satisfied with the care she is recieving!!

It's been over a year now for mother. I like the friendliness of the staff, really nice. Mother has started to integrate, after some hiccups. But overall, a really good experience. It helps that I'm confident in her care and carers. Thank you all.

Very happy with all aspects of my mothers care. Excellent staff and have no complaints at all.

Cannot fault the care and support given to my mother and us as a family. Nothing is a problem, staff always on hand to offer help and assistance.

I am a very close friend of the client and I visit him every day. He gets well looked after and cared for. He is kept clean we do our own laundry. He gets good food.

My Mam was in Green Lodge for just over two years and the care she received was fantastic. All the staff treated my Mam with care, dignity and compassion throughout her time there. I was also treated like family every time I visited my Mam. My Mam recently passed away but I would recommend this care home to everyone. There was always something organised for the residents to keep them entertained and engaged. Wonderful staff and a wonderful care home.

It was my mother-in-law's 99th birthday and all the staff were so lovely they made her feel so special. One of the staff organised for some children from a local nursery to come and sing Happy Birthday. All the staff came out and it was such a magical moment that my mother-in-law and the family won't forget.

All the staff at Green Lodge Care Home in my opinion are wonderful people and nothing is any trouble at all, they help my wife and others at all times. They are in my mind very special people always friendly with a smile. And they all do a wonderful job with all the residents.

The activities are often and help the residents to have a better quality of life. Too many to list but live chicks to hold, live music, exercise classes, knitting, painting - the garden in nice weather, ice cream, panto, Salvation Army for Christmas carols. They have a lot of medical care which is hard for us to access at home but is standard and linked to the care home. I can’t ever thank them enough for the care my Mam has received.

The facility is in an excellent location and has a superb ambience. All staff are very professional in their approach to care and always willing to have a chat if you need some help.

My dad went to Green Lodge from hospital after having a fall at home. He has been a resident there since late October. He has settled in extremely well and has built lovely relationships with all of the staff, who treat each resident like a member of their own family. Having previously worked in care myself, I can, hand on heart say, I could not ask for a better place for my dad. The staff are all friendly and approachable, take the time to listen to residents and visitors and have been fantastic when I needed advice or reassurance.

My father has settled in well. He has dementia and keeps the staff on their toes. He enjoys the food and says the staff are lovely. We visit regularly and he appears to be happy and well looked after by the staff that care for him. I am very pleased with our choice of care home, it's convenient for visits and appears to be well run.

Staff have been nothing but helpful and friendly. They have made my Mum extremely welcome and the members of her family. It was a hard decision to put Mum into Green Lodge but I am now very happy.

My mother has been extremely happy in Green Lodge. She has commented about how attentive and friendly the staff are. She has also frequently commented about the excellent quality of the meals. If I have had any queries, the staff have responded quickly and to my satisfaction. After a short time in Green Lodge, we have noticed that our mother is the best we have seen her in a long time in terms of being more lively and alert. As a family, we are all delighted by how happy she has been.

Very pleased with the care given. Staff are always friendly.