Orchard Care Homes in Tyne & Wear | 6 Care Homes

Review of
Archers Park Dementia Care Home
from Lesley W (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

Archers Park is an excellent home for my mam who has dementia.
The staff are fantastic with all of the residents.
They treat everyone equally and nothing seems a bother.
The new activity coordinator is an excellent asset to the team.

Reply from Lisa Wilson, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely words, it is nice to hear our staff team being recognised for the work they do.

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Review of
Archers Park Dementia Care Home
from K L (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

My dad was admitted to Archer's Park last week. The staff were amazing with myself and my sister in a very emotional time. They have made my dad feel very welcome and providing reassurance as he adjusts. Seeing him safe and settling very well into his new home has only reinforced what we already knew

of the good reputation of this very caring home.

Reply from Lisa Wilson, Home Manager at Archers Park Dementia Care Home

Thank you for your kind words, I am pleased you have felt welcomed and reassured.

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Review of
Archers Court Nursing Home
from Andrew M (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Lovely and friendly management and staff very welcoming my mam has settled in great couldnt ask for anything better staff always in the lounges where everyone sits always someone there to keep an eye on them

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review your feedback is very important to us, I am delighted that you feel the home is very welcoming and everyone is so kind and friendly, as a team we are…read more

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Review of
Archers Court Nursing Home
from Lesley P (Daughter-in-law of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Lovely and clean mam very well looked after staff and management very friendly and approachable needs always looked after different activities to do mom's care is to a very standard nice clean rooms good choice of food.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review your feedback is very important to us, I am delighted you are very happy with the staff team and management at Archers Court, I am delighted you are very happy…read more

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Review of
Ashlea Mews Care Home
from G A (Resident) assisted by family/friend published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

I have lived in this care home since 2024. Moved in with my wife. I was made welcome from the date of move in. The home is nice and clean, my room is cosy and the way I want it. Food is lovely, I have no complaints.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly appreciated

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Review of
Ashlea Mews Care Home
from F B (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My mam is well looked after; the staff are really friendly, caring and helpful. There's a good atmosphere at the home.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly apprechated

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Review of
Ashlea Mews Care Home
from Lynne H (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

Truly remarkable care home!
The staff are all wonderful, very friendly and have a great rapport with the residents. The home is very safe and secure. It gives me confidence that my father is being well cared for. The residents have daily activities and regular afternoon singers.
I would honestly

recommend Ashlea Mews to anyone looking for a fantastic Care Home.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly apprechated

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Review of
Archers Court Nursing Home
from John D (Friend of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend for the last 2 years and have found that the management and staff are very pleasant and helpful at all times. The rooms are spotlessly clean and very well furnished. There are plenty of activities, and the residents are very well fed and happy. I would definitely recommend

Archers Court to anyone.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, this is greatly appreciated and will be sharing with the all the staff team, your words are very positive around the whole teams and I am delighted, thank you…read more

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Review of
Ashlea Mews Care Home
from Susan R (Resident) assisted by family/friend published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

It's a good home, it feels safe. I have made a good friend in another resident. I don't like doing the activities but I do enjoy watching other people do them.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly apprechated

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Review of
Paddock Stile Manor Dementia Care Home
from Michael F (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum has only been here a few weeks but the staff are great which has meant my mum has settled in very well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are happy to hear your Mum has settled in well. I will pass on your comments to our our team. Julie

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Review of
Archers Court Nursing Home
from Louise W (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

I cannot put into words the exceptional care my dad received for the 15 months he lived there..from beginning to the very end of my dad's life. My dad went into hospital beginning of October.. and i really didn't think he would get back to archers court to see his final days there. But to the fantastic

manager of archers court, I cannot thank her enough for what she did to get him back home.. thank you so much from my the bottom of my heart. Deputy manager and all caring staff go beyond for you.. nothing is too much trouble.. you are the BEST.. I really hope if I ever have to go into a nursing care home in the future.. I pray I would go into a home like archers court.. xxx

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, this is beautiful to read and words are so caring, full of appreciation and kindness, I am so pleased I was able to support to get your father home to Archers…read more

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Review of
Ashlea Lodge Care Home
from Patricia B (Cousin of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

Very friendly staff. Very welcoming and very good security. My cousin feels well taken care of and has a good rapport with the staff. The location of the home is very convenient for visitors. All round a positive impression.

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Review of
Archers Court Nursing Home
from V B (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

The overall experience at Archers Court is exceptional. My mam is cared for and supported by a fabulous team who treat my mam with respect and ensure my mam's dignity. I have built great relationships with the staff, and as well as looking after my mam, they always have time to catch up and let me know

how my mam has been. The cleanliness standards of the rooms are high and are constantly being straightened up, tidied or deep cleaned. My mam requires stimulation continually and receives this in Archers Court. Thank you, thank you, thank you!

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, I am very proud to read such a lovely positive and warm review, I will be sharing with the staff team they will be delighted , thank you, and very happy you…read more

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Review of
Archers Court Nursing Home
from D A (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

Archers Court Nursing home is an excellent home and nothing appears to be too much trouble for the staff. They treat my dad with respect and dignity, even though at times it must be very challenging for the staff. The home has very frequent activities for the residents which are fun and engaging. The

staff are very friendly and very well trained. The food and drink for the residents is excellent.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, it really does mean a lot to receive such positive feedback, I will ensure your review is shared with the staff team at Archers Court everyone will be…read more

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Review of
Archers Court Nursing Home
from Margaret L (Wife of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly and respectful of all the residents. Plus towards the family of the resident.
They keep their family up to date with the welfare of the resident. Can not find fault with the menu or the care home.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review this really does mean a lot to me as manager and the staff team at Archers Court, we are delighted you are happy with the support your loved one receives, your…read more

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Review of
Archers Court Nursing Home
from Margaret C (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

My father's care at Archers Court is centered around his daily needs and his changing condition, the staff are kind and compassionate.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you for your lovely review, very pleased you are very happy with the team at Archers Court and to care and support your loved receives, i will share you positive feedback with the team, thank…read more

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Review of
Archers Court Nursing Home
from K M (Son-in-law of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

First-class staff and care.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much and delighted with First Class staff and First class Care, so lovely I am delighted and will share with the staff team, your mum is a pleasure and a delight to care for, a lovely…read more

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Review of
Archers Court Nursing Home
from Joanne M (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother has received outstanding care at Archers Court, all the staff are compassionate, patient and highly skilled in dementia care. They take the time to understand her individual needs and treat her with respect and genuine kindness. I feel reassured knowing she is safe, comfortable and truly valued

here. They provide not only excellent medical support but also a lovely, warm family environment. I'm so grateful for all they do for my mother every day.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review, the words are beautiful and very kind, I am delighted you are very happy with care and support your mum receives from the staff team at Archers Court, thank…read more

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Review of
Ashlea Mews Care Home
from Albert W (Son-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Vicky was exceptionally kind and compassionate, combined with a healthy dose of humour, when looking after Fred and Maureen. She is always very friendly and good-humoured, which means a great deal when looking after old people and people with dementia. She is always very approachable and always tries

to meet the needs of residents. We have been very happy with the care.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly appreciated

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Review of
Archers Court Nursing Home
from Sharon M (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

It gives me peace of mind to know that my father is well cared for. All staff are excellent, and the care and support that the residents require often go above and beyond their daily duties. It's like having an extended family with the residents and staff.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, it is very much appreciated and it will be a delight to share with the staff team at Archers Court, I am delighted the team support you and your family and we…read more

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Care Homes Owned by Orchard Care Homes in Tyne & Wear

Orchard Care Homes Locations in Tyne & Wear (6)

Orchard Care Homes Reviews in Tyne & Wear (438)

Archers Park Dementia Care Home

Archers Park Dementia Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Ashlea Mews Care Home

Ashlea Mews Care Home

Ashlea Mews Care Home

Archers Court Nursing Home

Ashlea Mews Care Home

Paddock Stile Manor Dementia Care Home

Archers Court Nursing Home

Ashlea Lodge Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Ashlea Mews Care Home

Archers Court Nursing Home

Awards / Recognitions (3)

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