Orchard Care Homes in Tyne & Wear | 6 Care Homes

Review of
Paddock Stile Manor Dementia Care Home
from K D (Son-in-law of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

Both my father and mother in law were given a shared room at very short notice on the 28th May. The staff are very understanding, caring and respect of their needs.They are very well looked after by all members of the caring team. The Deputy Manger especially is wonderful. She gives us updates on how

both are doing. They are both happy where they are.They both go out a few times each day, using their bus passes for short excursions.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for leaving a review regarding our Home, both are very happy here and regularly say how much they are enjoying themselves. I will certainly pass on your positive comments to our team.

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Review of
Paddock Stile Manor Dementia Care Home
from Alli D (Daughter of Resident) published on 1 August 2025

Submitted via Postal Card • Report

Overall Experience

At short notice they accommodated my parents and immediately the staff have been understanding and very caring. The home regularly assesses their needs and keeps me informed of both positives and any concerns. More importantly my parents feel well cared for, settled and comfortable.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are very happy that your parents are enjoying their stay with us, and you are well informed regarding their care. I will pass on your comments to the team. Julie

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Review of
Paddock Stile Manor Dementia Care Home
from P A (Son of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

I live 2000 miles away and my Father is currently residing with you. I just wanted to commend the staff and management as everyone says hello and is very friendly . It is a great weight off my mind that my Father is being cared for so well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

It was lovely to meet you while you were here visiting your Father, thank you for the positive comment, we are so pleased that you feel at ease while your Father is residing with us. I will certainly pass on your comments to the staff team.

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Review of
Paddock Stile Manor Dementia Care Home
from W H (Son-in-law of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

The staff are very caring and helpful, they do all they can to ensure my mother in law is well looked after and happy. There is a good range of activities and staff work hard to encourage residents to participate and socialise. Overall very pleased that my mother in law is so well looked after in a

very safe and caring environment.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, I will pass on your positive comment to the staff team.

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Review of
Paddock Stile Manor Dementia Care Home
from Alison H (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

Paddock Stile Manor is providing a high level of care for my mam. A massive strength of the home is the kindness, care and consideration of the staff. Staff ensure Mam's dignity is maintained at all times and respond appropriately to her needs, including contacting medical services if necessary. Staff

frequently go above and beyond expectations. Staff work hard to keep the home clean, Mam's room is frequently cleaned, floors washed, bathroom cleaned, bedding changed, etc. Staff ensure Mam always has access to soft drinks; tea, coffee, fruit, biscuits are offered frequently. Mam chooses not to leave her room so staff visit regularly and spend time with her. Visitors are always made welcome.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

We welcome all feedback regarding our home, thank you for such a positive review. I will certainly pass on your feedback to our team, who will be delighted.

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Review of
Lansbury Court Care Home
from Sheena M (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

I thought long and hard about my mum going into a home but it was the best decision I ever made. She is so happy and well taken care of the staff every single one of them are caring and loving. I now have peace of mid knowing my mum is so well taken care of and loved.

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Review of
Paddock Stile Manor Dementia Care Home
from Graeme D (Son of Resident) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience

Caring staff, nice food, exceptionally clean. Extremely help and welcoming. Staff have been very sociable and conversational without being pre-empted. Thank you in appreciation.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for your kind review and positive comments, I will pass these on to our team, who will be delighted. Julie

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Review of
Paddock Stile Manor Dementia Care Home
from B R (Son of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

Mam has been a resident for 5 years and the care has been 1st class. The activities and facilities ensure that mam is comfortable and well looked after. Rooms are clean and staff friendly and helpful. If you are looking for a care home for a loved one I would recommend Paddock Stile.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review and recommend our home. We aim to deliver a high standard of care for our people. I will pass on your comments to our team.

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Review of
Ashlea Mews Care Home
from R S (Daughter of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

As a family, we are really happy with the care our Mother receives from Ashley Mews. We get regular phone calls keeping us up to date with mam's well-being. We are always asked if we have any concerns; if we happen to have a concern, it is quickly dealt with. Ashlea Mews is always a welcome place to

visit, it is always impeccably clean and the residents all seem settled, well attended to and the staff's attitudes are very caring. Our mam has all her needs met & she has the opportunity to join in with the numerous activities, we wouldn't have wished for a better caring place.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for the review is much appreciated

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Review of
Archers Court Nursing Home
from C D (Daughter of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff are always helpful and all times. All service are very good and all staff/carers help mother all they can, which I think is very good.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, I really appreciate your positive feedback and will ensure this is shared with the team at Archers Court, it is a pleasure to look after your loved one, just to say thank you again and thank you for your feedback Home Manager Sharon

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Review of
Archers Court Nursing Home
from J D (Friend of Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience

Archer's Court is a very nice home. The staff are very friendly and helpful. The rooms are very airy and spotlessly clean and would recommend the home to anyone.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

I would like to say thank you for your lovely review, I really appreciate your positive feedback and will ensure this is shared with the team at Archers Court, thank you again and thank you for your feedback it really means a lot that you are happy with the care and the cleanliness of the home. your Home Manager Sharon

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Review of
Paddock Stile Manor Dementia Care Home
from M H (Wife of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

Although my husband has only been in Paddock Stile a short time I must say I can't fault the care and attention he is receiving from all of the staff. Each and every one of them has been marvellous so far. Well done all of you. If all care homes had staff like you families wouldn't have to worry about

their loved ones.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for your positive comment, we aim to ensure a high standard of care is delivered. I shall certainly pass on your comments to the team, they will be thrilled.

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Review of
Ashlea Lodge Care Home
from Karen R (Daughter of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience

I find all the staff very accommodating and very helpful nothing is to much trouble I find the home to be very welcoming and all residence are always happy and they do a lot with the residence there is always something for them to do sing / seeing owls/ painting and the interaction from to the residence

is heart warming to see keep up the good work. I know my dad is well cared for and is very happy that makes me happy well done everyone.

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Thank you for your lovely review. We appreciate your kind works and I will share this with all the team.

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Review of
Ashlea Lodge Care Home
from Peter C (Son-in-law of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

Staff very friendly care home clean and tidy Staff will answer all question or will get answers for you.staff very attentive with all patients will always lend a helpful hand with patience and staff

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Thank you for you kind review. I am please all our staff are helpful towards our family member so they are assured their loved ones are well care for. I will share this review with the team.

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Review of
Ashlea Lodge Care Home
from M C (Daughter of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

My mams been here for 5 years , lovely staff careing attentive , and loving , they do a lot with mam a lot of involvement activities , visiters come to entertain which keeps them from sleeping too much !

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Thank you for your kind review. I will share this with the rest of the team

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Review of
Ashlea Mews Care Home
from E O (Daughter of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

After viewing several homes for our Mum, we were impressed by how honest and straightforward the manager was, clearing up some of the queries and worries we had. She showed us a lovely room that was vacant, and we could genuinely see our mum happy in that room. After a quick conversation, we agreed

for mum to move to Ashlea Mews & haven't regretted it. The home smells lovely, that's a credit to all staff for keeping it clean at all times. Entertainment Manager goes above and beyond to include everyone in activities & gets Mum to participate despite her lack of sight & that's a credit to him.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly appreciated

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Review of
Archers Park Dementia Care Home
from R G (Wife of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

It is hard to put into so little words how fantastic the staff at Archers Park have been over these first couple of months. From day one, all the team have been exceptionally caring, attentive, and show a great in-depth knowledge within their roles, especially dignity and independence for residents.

The place is very clean and welcoming, plus the meals smell and look amazing. As a family, this has been such an emotional rollercoaster but Archers have been there every step of the way. Cannot recommend this care home enough!

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely, kind review. I will pass this on to all the staff team. I am very pleased that you are reassured that husband is being well looked after by the team here at Archers Park .

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Review of
Lansbury Court Care Home
from M W (Son of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff at the care home do an excellent job, as it is a thankless task they do on a daily basis.

Reply from Suzanne Mckie, Registered Manager at Lansbury Court Care Home

Thank you for your feedback and lovely comments on staff. Your lovely review is very much appreciated, and I will share your feedback with the staff team at Lansbury Court.

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Review of
Paddock Stile Manor Dementia Care Home
from Joan O (Sister-in-law of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

I am very satisfied with my relative's accommodation and care. I have not commented on the management, cost and activities as I do not really have any knowledge of them. However, because I am happy with the care home itself I feel that the management are doing a good job. I was disappointed that the

outside space was not used to give residents an outdoor experience but all delighted that steps are being taken to rectify this and I am looking forward to future visits when we can be with my relative in the outside space.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for your feedback. Unfortunately, our garden was undergoing a refurb and is now finished, our people have been enjoying some outside activities. Please do not hesitate to take a visit in our garden when you are next here.

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Review of
Paddock Stile Manor Dementia Care Home
from Robert O (Brother of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

Firstly I would just say that I have not commented on some options as I don't know enough about them to comment meaningfully. I do feel that the staff do a very difficult job in a caring and friendly way and I have spoken to several of them and always felt their comments are genuine and professional.

I regret that my sister's health is such that she needs to be at Paddock Stile but I have no concerns about how she is looked after there. She always seems to be communicative and pleasant when I see her with occasional downbeat spells which don't last.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review for our Home. I will certainly pass on your positive feedback to the team.

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Care Homes Owned by Orchard Care Homes in Tyne & Wear

Orchard Care Homes Locations in Tyne & Wear (6)

Orchard Care Homes Reviews in Tyne & Wear (420)

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Lansbury Court Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Ashlea Mews Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Paddock Stile Manor Dementia Care Home

Ashlea Lodge Care Home

Ashlea Lodge Care Home

Ashlea Lodge Care Home

Ashlea Mews Care Home

Archers Park Dementia Care Home

Lansbury Court Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

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