Orchard Care Homes in Tyne & Wear | 6 Care Homes

Review of
Ashlea Lodge Care Home
from Patricia B (Cousin of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

Very friendly staff. Very welcoming and very good security. My cousin feels well taken care of and has a good rapport with the staff. The location of the home is very convenient for visitors. All round a positive impression.

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Review of
Archers Court Nursing Home
from V B (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

The overall experience at Archers Court is exceptional. My mam is cared for and supported by a fabulous team who treat my mam with respect and ensure my mam's dignity. I have built great relationships with the staff, and as well as looking after my mam, they always have time to catch up and let me know

how my mam has been. The cleanliness standards of the rooms are high and are constantly being straightened up, tidied or deep cleaned. My mam requires stimulation continually and receives this in Archers Court. Thank you, thank you, thank you!

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, I am very proud to read such a lovely positive and warm review, I will be sharing with the staff team they will be delighted , thank you, and very happy you…read more

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Review of
Archers Court Nursing Home
from D A (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

Archers Court Nursing home is an excellent home and nothing appears to be too much trouble for the staff. They treat my dad with respect and dignity, even though at times it must be very challenging for the staff. The home has very frequent activities for the residents which are fun and engaging. The

staff are very friendly and very well trained. The food and drink for the residents is excellent.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, it really does mean a lot to receive such positive feedback, I will ensure your review is shared with the staff team at Archers Court everyone will be…read more

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Review of
Archers Court Nursing Home
from Margaret L (Wife of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly and respectful of all the residents. Plus towards the family of the resident.
They keep their family up to date with the welfare of the resident. Can not find fault with the menu or the care home.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review this really does mean a lot to me as manager and the staff team at Archers Court, we are delighted you are happy with the support your loved one receives, your…read more

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Review of
Archers Court Nursing Home
from Margaret C (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

My father's care at Archers Court is centered around his daily needs and his changing condition, the staff are kind and compassionate.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you for your lovely review, very pleased you are very happy with the team at Archers Court and to care and support your loved receives, i will share you positive feedback with the team, thank…read more

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Review of
Archers Court Nursing Home
from K M (Son-in-law of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

First-class staff and care.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much and delighted with First Class staff and First class Care, so lovely I am delighted and will share with the staff team, your mum is a pleasure and a delight to care for, a lovely…read more

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Review of
Archers Court Nursing Home
from Joanne M (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother has received outstanding care at Archers Court, all the staff are compassionate, patient and highly skilled in dementia care. They take the time to understand her individual needs and treat her with respect and genuine kindness. I feel reassured knowing she is safe, comfortable and truly valued

here. They provide not only excellent medical support but also a lovely, warm family environment. I'm so grateful for all they do for my mother every day.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review, the words are beautiful and very kind, I am delighted you are very happy with care and support your mum receives from the staff team at Archers Court, thank…read more

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Review of
Ashlea Mews Care Home
from Albert W (Son-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Vicky was exceptionally kind and compassionate, combined with a healthy dose of humour, when looking after Fred and Maureen. She is always very friendly and good-humoured, which means a great deal when looking after old people and people with dementia. She is always very approachable and always tries

to meet the needs of residents. We have been very happy with the care.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review this is greatly appreciated

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Review of
Archers Court Nursing Home
from Sharon M (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

It gives me peace of mind to know that my father is well cared for. All staff are excellent, and the care and support that the residents require often go above and beyond their daily duties. It's like having an extended family with the residents and staff.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, it is very much appreciated and it will be a delight to share with the staff team at Archers Court, I am delighted the team support you and your family and we…read more

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Review of
Ashlea Mews Care Home
from J M (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

On all my visits to Ashlea Mews I have found all staff and management very pleasant and helpful. The home is very clean and they have a good choice of food + drinks. The residents needs are all cared for, and they are kept very clean. I would recommend Ashlea Mews to people as a very good home for residents.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care Home

Thank you so much for your review we greatly appreciate this

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Review of
Archers Court Nursing Home
from Joseph T (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My wife has settled well, after previous bad experiences in other homes.
Staff are friendly, caring and enthusiastic. I couldn't wish that my wife was looked after any better than this.
Congratulations and thanks to all staff.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review and feedback it is very much appreciated and will be sharing your positive feedback with the team at Archers Court, we are delighted your loved one, your wife…read more

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Review of
Archers Court Nursing Home
from M R (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

My brother has resided within Archers Court for a few months. We are content whilst visiting him for all the staff are very understanding and caring of all relatives loving there, providing them with their daily needs. The regular activity programs are enjoyable, and very glad he is with the staff in

Archers Court Nursing Home.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Court Nursing Home

Hello,Thank you for your kind feedback, it is greatly appreciated and we're glad to hear you're happy with the level of care provided!

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Review of
Archers Court Nursing Home
from C M (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

In general, my husband seems happy and cared for in a friendly and caring environment. Staff try their best to involve him with the various activities within the home, but this can be difficult as my husband can present with challenging behaviour. I find generally the staff are caring and compassionate

and usually show a warm empathy to my husband, which makes me feel happy that he is in a safe and happy atmosphere.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Court Nursing Home

Hello,Thank you so much for taking the time to leave a review. We're pleased to hear you're happy with your husbands care and the activities on offer!

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Review of
Ashlea Lodge Care Home
from Christine D (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My dad has been in the care home since December 2024 and all I can say is every part of the team that works in the care home treat the resident as family taking time to look after them and ask what their needs are from day to day and what food they like they also make life fun and have lots of laughter

they also help with family coming to visit helping sorting out things for the better for the residents I want to say thank you to everyone

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Thank you for your lovely review. I will share it with all the staff team. Your dad is a joy to have in Ashlea Lodge. He always puts a smile on all our faces.

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Review of
Archers Court Nursing Home
from Michelle L (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report

Overall Experience

Since my mam came to Archers Court, she has been treated with respect and cared for really well by all the staff and carers, who treat us the same when we visit mam.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you for your lovely feedback, and will share your positive feedback with the team at Archers Court, I am sure they will all be delighted and I am so happy you are very happy with your mum's…read more

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Review of
Archers Court Nursing Home
from Paul R (Partner of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

After a failed placement at another home, followed by a long, unsettled period in hospital, my partner was accepted into Archers Court. She very quickly settled, aided by management and staff. She now joins in the varied daily activities whilst being supported by the caring staff in the home. She appears

to be very happy, and it's a joy to see a smile on her face and hear her laugh when I visit her. Well done to the management and staff of Archers Court.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review, it is a pleasure to read such positive feedback and how well your loved one is happy, smiling and very settled at Archers Court, It will be a pleasure to…read more

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Review of
Paddock Stile Manor Dementia Care Home
from K D (Son-in-law of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

Both my father and mother in law were given a shared room at very short notice on the 28th May. The staff are very understanding, caring and respect of their needs.They are very well looked after by all members of the caring team. The Deputy Manger especially is wonderful. She gives us updates on how

both are doing. They are both happy where they are.They both go out a few times each day, using their bus passes for short excursions.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for leaving a review regarding our Home, both are very happy here and regularly say how much they are enjoying themselves. I will certainly pass on your positive comments to our team.

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Review of
Paddock Stile Manor Dementia Care Home
from Alli D (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

At short notice they accommodated my parents and immediately the staff have been understanding and very caring. The home regularly assesses their needs and keeps me informed of both positives and any concerns. More importantly my parents feel well cared for, settled and comfortable.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are very happy that your parents are enjoying their stay with us, and you are well informed regarding their care. I will pass on your comments to…read more

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Review of
Paddock Stile Manor Dementia Care Home
from P A (Son of Resident) published on 31 July 2025 Submitted via Website • Report

Overall Experience

I live 2000 miles away and my Father is currently residing with you. I just wanted to commend the staff and management as everyone says hello and is very friendly . It is a great weight off my mind that my Father is being cared for so well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

It was lovely to meet you while you were here visiting your Father, thank you for the positive comment, we are so pleased that you feel at ease while your Father is residing with us. I will certainly…read more

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Review of
Paddock Stile Manor Dementia Care Home
from W H (Son-in-law of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

The staff are very caring and helpful, they do all they can to ensure my mother in law is well looked after and happy. There is a good range of activities and staff work hard to encourage residents to participate and socialise. Overall very pleased that my mother in law is so well looked after in a

very safe and caring environment.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, I will pass on your positive comment to the staff team.

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Care Homes Owned by Orchard Care Homes in Tyne & Wear

Orchard Care Homes Locations in Tyne & Wear (6)

Orchard Care Homes Reviews in Tyne & Wear (430)

Ashlea Lodge Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Ashlea Mews Care Home

Archers Court Nursing Home

Ashlea Mews Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Archers Court Nursing Home

Ashlea Lodge Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Awards / Recognitions (3)

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