Orchard Care Homes in Tyne & Wear | 6 Care Homes

Review of
Archers Court Nursing Home
from M L (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff are very caring and helpful to residents and family members. Entertainment for residents and family members is first rate. Food that is served is always of the best quality. Nursing staff are there 24/7 so residents health is well looked after.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing HomeThank you so much for your review, your kind words are very much appreciated and will share with the staff team, I am delighted to hear you are very happy with the care, support, food and entertainment at Archers Court, it is a pleasure to look after your loved one he is a lovely gentleman. Thank you again for your lovely review. Sharon Easterbrook-Smith Home Manager

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Review of
Paddock Stile Manor Dementia Care Home
from K C (Friend of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

Visited my friend and neighbour of many years, so some of my observations come from her, e.g. Food and drink, but the staff were very welcoming and kind. Everywhere looked clean and there was a lovely atmosphere. This home scores very high in my opinion.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeIt is lovely to see such positive comments, thank you for leaving a review. I will pass on your comments to our team. Julie

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Review of
Paddock Stile Manor Dementia Care Home
from J W (Sister of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

In the short time that I have visited the care home, I found the staff to be very pleasant and so caring towards the residents. My sister seems to be settled and well cared for, which gives me peace of mind. Many thanks and much appreciated.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeThank you so much for taking the team to leave a review, I will pass on your feedback to all staff, I am sure they will appreciate your comments. Julie

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Review of
Ashlea Mews Care Home
from R S (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

Ashlea Mews goes above and beyond. From the manager and admin staff to the cleaners and entertainment staff. There is always a welcome from the staff, and they answer any queries promptly.
All of the residents are smart and look comfortable. Our relative gets agitated at times, and all staff treat

her with kindness and dignity. As a family, we couldn't wish for a better place for our loved one to be cared for and loved.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you for your so much for your review this is greatly apprechated

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Review of
Paddock Stile Manor Dementia Care Home
from Richard J (Nephew of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Professional ran home, kind a caring.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeWe appreciate you taking the time to leave a review, all reviews are welcomed. Julie

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Review of
Paddock Stile Manor Dementia Care Home
from V J (Niece of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Having visited my aunt today I have come away feeling reassured and happy that she is well cared for settled and content.
The staff were polite and professional. I was surprised at the level interactions across the home.
Well done.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeThank you so much for taking the time to leave a review. It is lovely to hear you are happy with your Aunt's care and she is settled. I will pass on your feedback to the team. Julie

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Review of
Archers Court Nursing Home
from D G (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

All staff engage really well with all residents and are very caring and compassionate. There are lots and lots of brilliant activities happening all of the time, my mum loves these, and they really are helpful in keeping her mind active (especially musical activities!). Love all the staff here and am

very grateful for their love and professionalism.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing HomeThank you so much for this lovely review, your kinds words are very much appreciated, as a team at Archers Court I am delighted to hear you are very happy with all the engagement and the activities we do within the home, keeping people active, I will share your positive feedback with the team, thank you again. Home manager Sharon Easterbrook-Smith

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Review of
Paddock Stile Manor Dementia Care Home
from Rosalind W (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

They took my mother in at a day's notice, and since she has been there, she has settled very well and we are very grateful for the care they are giving her. The staff are very friendly, caring and efficient. We now have peace of mind that she is being looked after very well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeThank you for taking the time to leave a review, we are very happy that you now have peace of mind. Julie

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Review of
Ashlea Mews Care Home
from Gavin F (Friend of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

My friend has been a resident at Ashlea Mews for around 2 years. The standard of care he receives is excellent. From a visitor's perspective the staff have a positive and proactive attitude to their work and responsibilities. As a visitor you are always given a warm and friendly welcome.
The manager

and her staff are very approachable and deal with queries and requests in a prompt and helpful way.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you so much for your review this is greatly apprechated

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Review of
Archers Park Dementia Care Home
from J M (Daughter-in-law of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Staff are friendly and welcoming. It is a safe place for my relative and the staff are very good at contacting medical care , eg doctors for the residents as soon as any signs of illness or changes in health.

Reply from Lisa Wilson, Home Manager at Archers Park Dementia Care HomeThank you for your review, this is very much appreciated.

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Review of
Archers Park Dementia Care Home
from Lesley W (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

Archers Park is an excellent home for my mam who has dementia.
The staff are fantastic with all of the residents.
They treat everyone equally and nothing seems a bother.
The new activity coordinator is an excellent asset to the team.

Reply from Lisa Wilson, Home Manager at Archers Park Dementia Care HomeThank you for your lovely words, it is nice to hear our staff team being recognised for the work they do.

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Review of
Archers Park Dementia Care Home
from K L (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

My dad was admitted to Archer's Park last week. The staff were amazing with myself and my sister in a very emotional time. They have made my dad feel very welcome and providing reassurance as he adjusts. Seeing him safe and settling very well into his new home has only reinforced what we already knew

of the good reputation of this very caring home.

Reply from Lisa Wilson, Home Manager at Archers Park Dementia Care HomeThank you for your kind words, I am pleased you have felt welcomed and reassured.

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Review of
Archers Court Nursing Home
from Andrew M (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Lovely and friendly management and staff very welcoming my mam has settled in great couldnt ask for anything better staff always in the lounges where everyone sits always someone there to keep an eye on them

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing HomeThank you so much for this lovely review your feedback is very important to us, I am delighted that you feel the home is very welcoming and everyone is so kind and friendly, as a team we are passionate about the care and support our people receive, and so pleased your mam has settled in very well, she is a pleasure to look after, Thank you so much for your positive comment this is very much appreciated. Home Manager Sharon

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Review of
Archers Court Nursing Home
from Lesley P (Daughter-in-law of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Lovely and clean mam very well looked after staff and management very friendly and approachable needs always looked after different activities to do mom's care is to a very standard nice clean rooms good choice of food.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing HomeThank you so much for this lovely review your feedback is very important to us, I am delighted you are very happy with the staff team and management at Archers Court, I am delighted you are very happy with activities and engagement in the home, the cleanliness in the home and the care and support your mum receives, Thank you so much your positive comment is very much appreciated. Home Manager Sharon Easterbrook-Smith

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Review of
Ashlea Mews Care Home
from G A (Resident) assisted by family/friend published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

I have lived in this care home since 2024. Moved in with my wife. I was made welcome from the date of move in. The home is nice and clean, my room is cosy and the way I want it. Food is lovely, I have no complaints.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you so much for your review this is greatly appreciated

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Review of
Ashlea Mews Care Home
from F B (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My mam is well looked after; the staff are really friendly, caring and helpful. There's a good atmosphere at the home.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you so much for your review this is greatly apprechated

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Review of
Ashlea Mews Care Home
from Lynne H (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

Truly remarkable care home!
The staff are all wonderful, very friendly and have a great rapport with the residents. The home is very safe and secure. It gives me confidence that my father is being well cared for. The residents have daily activities and regular afternoon singers.
I would honestly

recommend Ashlea Mews to anyone looking for a fantastic Care Home.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you so much for your review this is greatly apprechated

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Review of
Archers Court Nursing Home
from John D (Friend of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend for the last 2 years and have found that the management and staff are very pleasant and helpful at all times. The rooms are spotlessly clean and very well furnished. There are plenty of activities, and the residents are very well fed and happy. I would definitely recommend

Archers Court to anyone.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing HomeThank you so much for your lovely review, this is greatly appreciated and will be sharing with the all the staff team, your words are very positive around the whole teams and I am delighted, thank you for your feedback and knowing you are very happy with your friends care, Sharon, Home Manager

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Review of
Ashlea Mews Care Home
from Susan R (Resident) assisted by family/friend published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

It's a good home, it feels safe. I have made a good friend in another resident. I don't like doing the activities but I do enjoy watching other people do them.

Reply from Vicki Yeoman, Care Home Manager at Ashlea Mews Care HomeThank you so much for your review this is greatly apprechated

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Review of
Paddock Stile Manor Dementia Care Home
from Michael F (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum has only been here a few weeks but the staff are great which has meant my mum has settled in very well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care HomeThank you for taking the time to leave a review, we are happy to hear your Mum has settled in well. I will pass on your comments to our our team. Julie

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Care Homes Owned by Orchard Care Homes in Tyne & Wear

Orchard Care Homes Locations in Tyne & Wear (6)

Orchard Care Homes Reviews in Tyne & Wear (445)

Archers Court Nursing Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Ashlea Mews Care Home

Paddock Stile Manor Dementia Care Home

Paddock Stile Manor Dementia Care Home

Archers Court Nursing Home

Paddock Stile Manor Dementia Care Home

Ashlea Mews Care Home

Archers Park Dementia Care Home

Archers Park Dementia Care Home

Archers Park Dementia Care Home

Archers Court Nursing Home

Archers Court Nursing Home

Ashlea Mews Care Home

Ashlea Mews Care Home

Ashlea Mews Care Home

Archers Court Nursing Home

Ashlea Mews Care Home

Paddock Stile Manor Dementia Care Home

Awards / Recognitions (3)

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