Orchard Care Homes in Derbyshire | 4 Care Homes

Review of
Eckington Court Nursing Home
from Paul B (Son of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience

Overall very happy with my mums care. I'm a bit disappointed that sometimes when I visit there is no drink or it is too far away for her to reach even though we have made staff aware, I was even told there was a shortage of beakers.

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Review of
Riverdale Care Home
from Jaqulyn O (Daughter of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience

I absolutely love this care home. The staff are brilliant with the residents and cannot do enough for them. My mum is happy here. I no longer worry about her well being now she is at Riverdale. The activities that they do are brilliant and the residents love it.
If you are looking for a care home

for your loved ones in Chesterfield I recommend Riverdale. I have been in other care homes Riverdale is the best one.

Reply from Denise West, Manager at Riverdale Care Home

Thank you for your very kind words! We are striving very hard to make Riverdale the very best it can be for everyone who lives here and very much welcome the support from all families and friends. As a team we look forward to making more positive memories for you.

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Review of
Eckington Court Nursing Home
from D B (Son of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

Very poor manager cold not run a bath never mind a care home got bad social worker cares good nurses good don't send any one to this poor care home manager told my dad that his got to stay in bed, this is very poor.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Thank you for taking the time to share your feedback. We are very sorry to hear that your experience with our care home did not meet your expectations. We take all concerns seriously and are particularly disappointed to learn that you felt I was not supportive. Please be assured that the wellbeing and dignity of our residents are our top priorities, and we strive to ensure that every individual receives respectful and person-centred care. I am pleased to hear your positive comments about our care staff and nurses, and we will make sure to pass on your kind words to them. Regarding the contents of your review, I would like to understand more about what happened so we can take any necessary steps to address it. I encourage you to contact me directly at Eckington Court so we can discuss your concerns in more detail and work towards a resolution. Thank you again for your feedback Best Wishes, Trudy Godley Home Manager

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Review of
Eckington Court Nursing Home
from C G (Daughter of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been here for the last 20 months. The care my mum has received is excellent. Starting with residentail cre and now needing nursing care. This dementia home has gone above & beyond to keep my mum safe, well cared for all the things you would expect but this nursing home doesn't just keep her

safe, clean, well fed, they make time for her and love her as though she is part of their family and this is her home like being at home with me. I leave knowing her well being is first and foremost for all members of staff. My mum has vascular dementia so her behaviour at times is very challenging. Thank you Eckington Court for reassurance, compassion and care for making my mum feel happy & safe.

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Review of
Eckington Court Nursing Home
from Susan T (Mother of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

My son is very well looked after. Staff should be praised for all the care they give. It's a hard job and they do very well.

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Review of
Millfield Nursing Home
from J H (Daughter of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been in Millfield over 3 years and is very well looked after. Lately she has missed seeing the managers dog who is no longer allowed in. She was very popular and calming residents.

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Review of
Chatsworth Lodge Care Home
from I B (Sister of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

On all my visits to my sister, she's been fine and happy. The staff are attentive when needed. They go beyond even when I come, I'm made welcome and fed.

Reply from Zenka Shires, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words. we love making a difference to the lives of people who live in our home and their loved ones.

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Review of
Chatsworth Lodge Care Home
from Janet S (Niece of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

Very well looked after, happy, good food and staff very nice. Everything is clean. Really happy with everything. Auntie has no complaints.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you very much for your kind review. We are pleased that you and your Aunt are happy with the service provided.

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Review of
Millfield Nursing Home
from Ann M (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

Mum has been at Millfield for over a year and she settled really well she's very fond of all the staff who go above and beyond and give the very best care they are all really helpful and most importantly approachable, nothing is too much trouble. It has a lovely atmosphere and is always clean and tidy.
They

have some lovely activities for the residents mum really enjoyed pony day where she got to pet some miniature pony's.
Overall as a family we are really happy with the care that mum recieves and it's a big relief to know mum is happy.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

It is a pleasure to care for your mother. Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and will be shared with all the team.

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Review of
Riverdale Care Home
from Joanna J (Daughter of Resident) published on 9 May 2025

Submitted via Website • Report

Overall Experience

Riverdale has completely been turned around since my Dad moved here 2 years ago.
The new staff and new management team are great. The place is immaculately clean now and most importantly my Dad is well taken care of. The home manager will always make time for me if I have any queries.
There are

always lots of activities for the residents and you are made to feel welcome by the staff when you visit your loved ones.

Reply from Michelle Rose, Manager at Riverdale Care Home

Thank you very much for your kind words. We have worked extremely hard as a whole new team to come together at Riverdale. Our open and friendly approach, as well as our ever growing activities programme, is focused on delivering a high standard of person centred care and we are very pleased to see it is now paying off for everyone who lives at Riverdale; and I will share your kind words of appreciation with the whole team.

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Review of
Riverdale Care Home
from Julia S (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

I have nothing but praise for every member of the team at Riverdale Care home. Mum was a resident there for nearly 5 months until her passing recently. The care she has received has been exemplary and she was shown kindness, compassion, respect and love during all her time at the home. Putting a loved

one with dementia into a care home is not an easy decision and one which we as a family had no choice but to make but I can honestly say from the day she went in our mum was treated with the utmost respect and kindness.
Every time we visited we were also made to feel very welcome and nothing was too much trouble for any of the team members.
When mum passed away she was treated with dignity and was never left alone.
Riverdale truly felt as if it was mums own home and I would not hesitate to recommend it to anyone needing to find a care home for their loved one.

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Review of
Eckington Court Nursing Home
from A W (Father of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

The care home is extremely clean and the cleaners are friendly and do a fantastic job.
The receptionist always greets you with a smile and will also help in anyway she can.
The carers always respects the residents privacy and puts them first but most of all they are so gentle, caring and have a good

understanding of everyone's needs. The management always makes time to walks around talking to the residents listening to them.

The food is freshly made every day and if you want something different that's not on the menu they will always cook it for them. They do arts, trips to the shops, have bands and other performing acts on, coffee mornings to raise money for charity. I would highly recommend.

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Review of
Chatsworth Lodge Care Home
from S L (Daughter of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum is very well looked after and we are very happy with the care she receives. Although security is very important, sometimes we find it difficult to get in and out of the nursing home. My mum has a room downstairs and sometimes, although we know staff are always busy. We struggle to get out of

the security door and when upstairs we have to wait to get out of the main door.

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Review of
Chatsworth Lodge Care Home
from M W (Friend of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

There is always a warm and friendly welcome when I visit a friend at this home. Residents can stay in their rooms if they wish or be with others in the sitting room or conservatory which overlooks the garden. There is a good mix of activities for those who wish to join in. Management and staff do their

very best for everyone. Carers are always busy looking after someone. So the only negative is that my friend sometimes has to wait for them to answer her requests for the toilet when she needs it.
All in all a lovely atmosphere at this home.

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Review of
Chatsworth Lodge Care Home
from K S (Sister-in-law of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

Always a nice welcome from staff, residents are cared for and given attention. Communal areas are not over crowded. Residents are allowed to sit where they like. There are no lingering smells and residents are clean.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you so much for your kind review. It's lovely to know that the hard work staff put in to create a welcoming, caring, and clean environment is acknowledged and appreciated.

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Review of
Chatsworth Lodge Care Home
from Michele J (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum only moved into the home on 16th December 2024. She seems to have settled well. The room is spacious and clean (bedroom). Staff have been helpful and welcoming. The care home is clean, tastefully decorated and a welcoming environment.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for leaving such a positive review. We work hard to ensure we deliver the care people deserve.

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Review of
Chatsworth Lodge Care Home
from Stephen B (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Dad is cared for very well by Chatsworth Lodge Care Home. The manager is a very good manager and getting the staff organised.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your review. We take pride in delivering a great service to the people in our home.

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Review of
Chatsworth Lodge Care Home
from Rachel P (Granddaughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

All the staff have been really welcoming, friendly and helpful. I can tell they genuinely care about the residents. Nanna seems really happy here and it puts all our minds at ease.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your kind words. It's a pleasure and a privilege to be able to do what we do for people in our care.

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Review of
Chatsworth Lodge Care Home
from Colin S (Son of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

The care and attention is excellent. The staff are friendly and approachable, nothing is too much trouble. The food is excellent and always a choice. Residents are treated with dignity. There is always a range of activities where residents can be involved as much as they want. We have no worries about

the care my mother receives.

Reply from Zenka shires, Home Manager at Chatsworth Lodge Care Home

This is such a lovely review to receive. Thank you so much for your kind words. Our staff do work very hard to deliver the care and support that our people need and deserve. It's lovely to know that our hard work is acknowledged and appreciated.

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Review of
Chatsworth Lodge Care Home
from Peter M (Brother of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My sister was a resident of Chatsworth Lodge Care Home for two years. Throughout that time, she was treated with care, dignity and respect. Although her initial reaction to going into a care home was one of the great reluctance, she was made to feel welcome, safe and secure. She often said she loved

being there and the entire family are grateful for the dedicated care she received in her time in the home, many thanks.

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Care Homes Owned by Orchard Care Homes in Derbyshire

Orchard Care Homes Locations in Derbyshire (4)

Orchard Care Homes Reviews in Derbyshire (191)

Eckington Court Nursing Home

Riverdale Care Home

Eckington Court Nursing Home

Eckington Court Nursing Home

Eckington Court Nursing Home

Millfield Nursing Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Millfield Nursing Home

Riverdale Care Home

Riverdale Care Home

Eckington Court Nursing Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

Chatsworth Lodge Care Home

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