Care Homes Owned by Yorkare Homes Ltd in North Yorkshire

Thank you for sharing your family's experience with us, and for your kind words about the team. It was a privilege to care for your dad, and we're pleased that Rawcliffe Manor felt like a second home to you and your family. Moving a loved one into care is never an easy decision, thank you for placing your trust in us.

On behalf of everyone at Rawcliffe Manor, I would like to offer my heartfelt condolences on your dad's passing, we have been thinking of you and your family. Read less

Thank you so much for taking the time to share such kind words about your dad's time with us. From the day he arrived, everyone wanted to make sure he felt safe, reassured and supported, especially during those early moments when everything felt unfamiliar for him. Those everyday moments of care are so important, and the team were always glad to be there for him, and are pleased to know they made a difference. Your dad made the carers smile and laugh every day, and he is very much missed around the home. Thank you again for your lovely words. Read less

Thank you so much for sharing such a lovely review. We're so glad to hear that your mum felt well cared for during her respite stay. It's wonderful to know she found the team kind, friendly and attentive.

We're happy she settled in so quickly and felt comfortable throughout her stay. Knowing you'd choose us again for future respite, and would feel confident considering permanent care if ever needed, means a great deal to all of us.

Thank you again for your kind words and for taking the time to share your experience. Read less

Thank you so much for your incredibly kind words, we are all deeply sorry for the loss of your mum and dad and have been thinking of you both.

It means a lot to the whole team to know that both your mum and dad felt cared for and supported. Those you have mentioned, and everyone involved will be touched by what you've shared. Your message reflects the warmth your parents brought with them, and it was a privilege to be part of their care. I'm especially grateful for your kind words about those final days. Making sure you had what you needed was the very least we could do, and I'm glad the small comforts and staffs cheerful presence helped in some way.

Thank you for trusting us, and for taking the time to write such a thoughtful message. Read less

Thank you for taking the time to share your feedback. I'm pleased to hear that your overall experience was satisfactory, though I'm sorry to learn of your concern regarding Alan's supervision with washing and dressing during his respite stay.

I have looked into this and can confirm that Alan was independent with his personal care throughout the week he spent with us. When I met him, he appeared clean, well presented, and appropriately dressed. However, I completely understand why finding untouched clothing in the wardrobe would raise a concern, and I appreciate you bringing this to my attention.

Even during short stays, it's important that families feel confident in the support their loved one receives. We will continue to ensure that each person's independence is balanced with the right level of oversight.

If you would like to discuss this further or share anything else, please do get in touch - I'm always here to help.

Thank you again for your feedback. Read less

Dear Trudy, Thank you so much for taking the time to share such kind and thoughtful feedback.

It is wonderful to hear that you and your family have had such a positive experience with the care we provide for your dad. Our team is dedicated to creating a safe, welcoming, and homely environment where every resident feels valued, respected, and supported, so it is incredibly rewarding to know that this has made such a difference to your family.

Your comments about our staff's kindness, patience, and professionalism will mean a great deal to the whole team. We are especially pleased that you have confidence in the way your dad's care, medication, and individual needs are managed, as providing person-centred care is at the heart of everything we do.

Thank you once again for your lovely words and for placing your trust in us. It is a privilege to care for your dad, and we look forward to continuing to support him and your family. Read less

Thank you for sharing such a thoughtful review. We're delighted to hear how well your partner has settled at Haxby Hall, knowing he felt comfortable within just a few days is lovely to hear. Our team work hard to provide attentive, person-centred care, and it's so nice to hear that their conversations, support and dedication have made a positive difference.

Your recommendation is appreciated, and we're grateful for the trust you've placed in us during such an important decision. Thank you again for your kind words. Read less

Thank you for sharing such a lovely review. We're delighted to hear you've felt welcomed by everyone here at Haxby Hall.

It means a great deal to the whole team to know their care and kindness are making a positive difference. Creating a warm, friendly environment for residents and their families is important to us, and your feedback reflects what we strive for every day.

Thank you again for your kind words and for taking the time to share your experience. Read less

Thank you for taking the time to share such a thoughtful review. We're pleased to hear that your mum is settling in well during her respite stay and that you're happy with the care she's receiving.

It means a great deal to the whole team to know that you feel welcomed and supported, and that you've been able to get to know our residents and staff during your visits. We understand how important it is to feel confident and comfortable, especially when considering longer-term care, and we're glad you feel that Haxby Hall offers a warm and positive environment.

We value open communication, and we're pleased that any early teething issues have been easily resolved through conversation and planning together. Working in partnership with families is important to us.

Thank you again for your kind words and for trusting us to look after your mum. We're always here if you need anything. Read less

It means a lot that you feel confident and reassured so far. We look forward to continuing to support your mum and your family in the weeks ahead. Read less

Your lovely comments about our staff across all departments will be shared with the whole team. It was a privilege to care for your mum and to be part of her journey. Thank you again for your trust and for taking the time to share your experience. Read less

We remain committed to improving our services and providing the highest level of support to all residents. Thank you again for bringing this to our attention. Read less

Thank you so much for taking the time to share your experience of Rawcliffe Manor with us. As Home Manager, it means a great deal to me and the entire team to read your kind words. Caring for your husband over the past three and a half years has been a privilege, and we are committed to continually adapting his care to meet his changing needs with dignity, respect and compassion. Your recognition of our team's professionalism and kindness will be deeply appreciated by all our staff. We also strongly believe that supporting families is just as important as supporting our residents, and I am glad you feel comforted and welcomed here. Knowing that Rawcliffe Manor has helped you cope during such a difficult journey reinforces why we do what we do. Thank you for your trust and for allowing us to be part of your family's life. Read less

Your kind words about our staff and home are deeply appreciated, our team work tirelessly to ensure nothing is ever too much trouble, and your recognition means more than you know. Thank you for trusting Haxby Hall with your mum's care and for your heartfelt recommendation. Our thoughts remain with you and your family. Read less

Thank you so much for sharing such a heartfelt review and for allowing us to be part of your mum's journey. We know how hard it was to make the decision for respite care, and we're touched to hear that she felt safe, comfortable, and happy here. It's wonderful to know she made friends, enjoyed the activities, and found joy in the communal atmosphere and meals. We're deeply sorry for your loss and extend our sincere condolences to you and your family. It means a great deal to hear that our team could offer comfort and support to your mum, and to you, during her final days. Every member of our team, from carers and activity leaders to housekeeping and management will be touched by your kind words. Thank you for trusting us with your mum's care and for taking the time to share your experience during such a difficult period. Read less

Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that your mum enjoyed her stay with us and that you felt reassured while away on holiday. Our team take great pride in providing care that meets not only physical needs but also social and emotional wellbeing, so it is wonderful to know this made a difference for your mum. We are also pleased you enjoyed seeing the photographs on our social media - it's important to us that families can share in those happy moments too. We value your continued trust in Rawcliffe Manor and look forward to welcoming your mum again in the future. Read less