Care Homes Owned by Yorkare Homes Ltd in North Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Yorkare Homes Ltd in North Yorkshire

Yorkare Homes Ltd Locations in North Yorkshire (2)

 
2 Care Homes owned by Yorkare Homes Ltd in North Yorkshire
Haxby Hall Care Home

York Road, Haxby, York YO32 3DX 

9.7 13 reviews
"I visit almost every day so I am fully aware of how the home is run. There have been many staff changes in recent months, which have…"   Read all 13 reviews
Location Type Care Home

Haxby Hall is now open! The Home is located on York Road, in the heart of Haxby, within walking distance of the village's amenities such as the local supermarket, cafĂ© and village hall. Yorkare Homes enjoy a reputation of providing high quality… Read more about Haxby Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms from £1,675 / week
Rawcliffe Manor Care Home

Coningham Avenue, Rawcliffe, York YO30 5NH 

9.0 18 reviews
"We needed emergency respite care and Rawcliffe were amazing at arranging this at short notice, and again readjusting plans for us when a…"   Read all 18 reviews
Location Type Care Home

Residential and Dementia care is provided for both permanent, respite and day care, in separate areas of the home. Dementia care is provided in the Haven area. Luxury facilities include an in-house bar, a full beauty salon and hairdressing room and… Read more about Rawcliffe Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 67 Rooms from £1,500 / week

Yorkare Homes Ltd Reviews in North Yorkshire (31)

9.7
Yorkare Homes Ltd has a Group Review Score of 9.7 (9.701) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Yorkare Homes Ltd must have a Review Score.

Overall Experience

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31
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Review of

Haxby Hall Care Home

from Marion F (Wife of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit almost every day so I am fully aware of how the home is run. There have been many staff changes in recent months, which have improved on how the home was run previously. All these changes have made living at Haxby Hall much better for my husband. The new manager has experience in all fields
of care and in my opinion has added to how the home has improved. It is very important that family are kept informed at every level of change to their loved on in residence and this has been achieved.

Reply from Emma Littlewood, Area Manager at Haxby Hall Care Home

Thank you so much for sharing your kind and thoughtful feedback. It's incredibly reassuring to hear how the recent changes at Haxby Hall have had such a positive impact on your husband's experience - and on your own peace of mind as someone who visits regularly. We're especially pleased to know that you feel the new manager's experience is making a real difference, and that communication with families has been clear and consistent. Supporting both residents and their loved ones is at the heart of what we do, and your words mean a great deal to the whole team.

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Review of

Haxby Hall Care Home

from Sue W (Daughter of Resident) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

After the review I wrote 3 months ago I'm delighted to be able to say that there has been a real turnaround at the home for the better. Concerns raised by myself and other relatives have been listened to and acted upon. I could see that the staff all wanted to show they could provide excellent care
and I promised that if we could have one month without a serious negative incident then I would gladly update this review.
A new manager, company support, and a staff that are thriving on the positive feedback that comes from delivering great care, are all making HH am excellent care home. Communication is improving markedly and systems have also improved.
The biggest win for me is that, when there has been something wrong, it is taken seriously, addressed quickly and sorted out appropriately. I've realised in the last couple of weeks I'm finally visiting Mum and not arriving at the home each day to troubleshoot a list of problems. Thank goodness for that!

Reply from Emma Littlewood, Area Manager at Haxby Hall Care Home

Thank you so much for taking the time to share this thoughtful and heartfelt update. We truly appreciate your honesty and the opportunity you gave us to improve following your previous review. We're absolutely delighted to hear that you've seen such a positive turnaround. Your recognition of the team's dedication means a great deal to us - everyone has worked hard to ensure that the care we provide is not only safe and consistent but also compassionate and personal. We're especially pleased to know that your visits with your mum have become more peaceful and positive. That's exactly the kind of experience we want for all our families. Your feedback about communication, the new management, and the way we respond to concerns reassures us that we're moving in the right direction. Thank you again for your support and for holding us to a high standard. We look forward to continuing to build your trust and to making a place where residents and their families feel genuinely cared for.

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Review of

Haxby Hall Care Home

from Brian S (Friend of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent! Excellent! Excellent!
Building excellent, carers, cleaners, deputies, entertainment, in fact can't think of anything not excellent!

Reply from Alison Attree, Experience Coordinator at Haxby Hall Care Home

Thank you for such a glowing review! We're absolutely thrilled to hear that you've had such a positive experience with every aspect of our home in Haxby, from the building itself to our wonderful team and activities. Your kind words mean so much to all of us and will be shared with the entire team.

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Review of

Haxby Hall Care Home

from D K (Son of Resident) published on 9 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Sadly my dad only spent 2 weeks in Haxby Hall, before passing away. All the staff that looked after dad were amazing, treating him with care and compassion at all times. We couldn't have asked for better care for him.
My only regret, dad didn't spend more time at Haxby Hall, being looked after by the
extraordinary people that work there.
Thank you, to each and every one of you, for the comfort and support you gave us all over his last few days.

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Review of

Rawcliffe Manor Care Home

from B G (Daughter of Resident) published on 6 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We needed emergency respite care and Rawcliffe were amazing at arranging this at short notice, and again readjusting plans for us when a planned leaving date had to be changed last minute.
Every time I visited I was made to feel welcome by the staff, and there was a lovely feeling of calm within the
home. The rooms are spacious, light and comfortable, and were always clean.
The carers quickly got to know my Mum and built up a relationship and this home would be our first choice if further care is needed in future.

Reply from Shane Talbot, Home Manager at Rawcliffe Manor Care Home

Thank you so much for your kind words and for taking the time to share your experience at Rawcliffe Manor Care Home. We are delighted to hear that you and your mum had a positive experience, and it truly means the world to our team. We are absolutely delighted that your mum was able to return home, and we sincerely hope that everything is going well for her. Supporting our residents and their families is at the heart of what we do.

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Review of

Haxby Hall Care Home

from Anne E (Daughter of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Had the most wonderful mothers day at the home, staff welcomed everyone had a lovely afternoon tea provided by the home ,mum really enjoyed it. Big thank you to all involved. the staff are lovely.

Reply from Emma Littlewood, Experience Coordinator at Haxby Hall Care Home

Thank you for your review, we're thrilled to hear that you enjoyed Mothers Day in the home. I will ensure that your thanks and kind words are passed on to the wider teams.

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Review of

Haxby Hall Care Home

from Janice F (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad recently spent 2 weeks at Haxby Hall on respite. The managers did a home visit which was very reassuring. They found out about him and what he liked. They assured him he wouldn't have to do anything he didn't want to. I had a meal in Restaurant to help settle my dad in which was appreciated.
Unfortunately he decided to stay very much in his room not being much of a mixer. This was a shame as there seems to be a lot going on but that was very much his choice.


The surroundings are lovely - we enjoyed sitting in the Sky Bar and also made use of one of the lounges to play dominoes and watch TV which my dad enjoyed. The carers and staff were always very kind and helpful and happy to go the extra mile if they could. The manager was very approachable and always quick to respond to enquiries and resolve any issues.


A small downside is that messages don't always get through. It took a few phone calls to make sure Dad had a haircut! Overall, a good experience!

Reply from Charlie Parker, Home Manager at Haxby Hall Care Home

Thank you, for your kind feedback regarding the home, the care, and our team. We're thrilled to hear that your dad had such a positive experience during his stay with us. Feedback is incredibly important to us, and we truly appreciate you taking the time to share your thoughts.

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Review of

Rawcliffe Manor Care Home

from A W (Son-in-law of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is so happy at RM. The atmosphere is warm, the staff are engaging and care. Food is good quality and can cater for different likes and dislikes. The management and leadership are to be admired for their progressive view of the operation of RM.

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Review of

Haxby Hall Care Home

from Jane M (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My little Mum had 5 weeks of Respite in Haxby Hall and the whole team was just fantastic! The manager, was so supportive of our situation and just so real, there is nothing pretentious about this place or the lovely staff. All of them genuinely cared about us and when mum was really poorly and confused
they were so gentle and sincere in the way they cared for her, lovely, solid, kind, funny, experienced team of first class staff. (only thing I would ever change is the noise in the corridors from the call bell and maybe get some dementia friendly tv remotes)- Cannot thank them enough for being the best.

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Review of

Haxby Hall Care Home

from Lyndsey S (Friend of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my friend moved in the care of Haxby hall she has received amazing care in the most wonderful surroundings. The team have been amazing. A very big shout out to one of the staff members, who has encouraged my spirited friend to socialise more and leave her room to help her mental health. Another
staff member has also been very caring and helpful when my friend has needed support. Tea is a favourite of my friend and she reliably tells me the ladies do a very good job of it. 100% recommended to others .

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Review of

Haxby Hall Care Home

from Jan K (Wife of Resident) published on 12 February 2025
Overall Experience  Overall Experience 5.0 out of 5

This was my husband's second time for respite care. He was welcomed back so warmly and kindly and settled in quickly. The surroundings are beautiful, the staff are kind, caring and efficient. From the minute you walk in, to be greeted by the lady on reception, to the managers, the carers, the chef/cook,
just everybody. You know that this is a good place and you can leave your loved one in safe hands. The fact that this was my husband's second respite stay at Haxby Hall and has already agreed to a third when I need a break, says it all.

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Review of

Haxby Hall Care Home

from Diane K (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 4.0 out of 5

I attended the Annual Staff Awards social afternoon at Haxby Hall Care Home with my elderly Mum (resident) Jan 25.
I was impressed with the hard work and dedication of the Management and Carers working together to provide an excellent buffet and party afternoon for the residents and visitors.
Well
done.

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Review of

Rawcliffe Manor Care Home

from D J (Daughter of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum says all the staff are helpful and friendly, as do I. Management are excellent overall cleanliness is good but the bathroom floor always looks like it needs cleaning because of the material its made from. Activities are good but not aways good for someone who can't see or hear well.

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Review of

Haxby Hall Care Home

from Sue C (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I find the whole experience from a family members point of view very positive indeed. It's a beautiful care home that I'm so happy to see my Mum in.
It's very clean and the staff are very attentive to both me and my Mum.
I've found communication very good.

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Review of

Rawcliffe Manor Care Home

from M H (Friend of Resident) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Every member of staff we met today was courteous, helpful, and considerate. We felt relieved that our old friend was secure and thoroughly well cared for.

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Review of

Haxby Hall Care Home

from J P (Daughter of Resident) published on 13 December 2024
Overall Experience  Overall Experience 4.0 out of 5

My parent moved into Haxby Hall shortly after it opened. The transition from living in their own property to living in a care home was never going to be easy but Haxby Hall is a warm and welcoming environment with a staff team who do all they can to ensure that life for residents is as comfortable and
enjoyable as possible. Any issues raised have been promptly responded to and I feel confident that my parent is being well looked after. Before moving there accessing a GP had been nigh impossible but now they get proper access to a GP and their chronic health issues are now well managed. Food has been the only disappointment, meals can be very good sometimes but the choice and quality could be much better. Management is fully aware of the situation and working to resolve it with the appointment of a permanent head chef. The decision to move to a care home was not easy but Haxby Hall has been the right choice for my parent and the whole family.

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Review of

Rawcliffe Manor Care Home

from Jacqui R (Daughter of Resident) published on 11 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The hardest thing is when your parent goes into care but I cannot thank the new manager enough for the changes implemented here at Rawcliffe Manor, more staff, more trips out, and activities for all the residents if they choose to do so a variety of going up into the cinema, into the bar or just quite
time with a one to one carer it means the world to know they are getting this stimulation as we know each resident is unique and have different needs.
Thank you all so much for everything you do we really appreciate you.

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Review of

Rawcliffe Manor Care Home

from Linda J (Wife of Resident) published on 7 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I was so anxious when my husband needed to move into a care home. From the very beginning, the staff have taken excellent care of both my husband and me, especially in my darkest days. Even though my husband can't always truly communicate, the staff respects him and still gives him choices. They anticipate
his needs and give him a home now that he cannot live in ours. He is always clean and well-dressed. I cannot praise all the staff enough.

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Review of

Haxby Hall Care Home

from C W (Resident) assisted by family/friend published on 5 August 2024
Overall Experience  Overall Experience 4.0 out of 5

Superb new building, fixtures and fittings.
Spacious rooms, kept clean and tidy.
Staff helpful, some more assertive than others.
At times residents have to wait too long for assistance.
Facilities/activities been poor due to staff shortages therefore not enough "stimulation"/interaction for residents,
at times.
Food on the whole is good but again hit/miss with kitchen staff.
Early days still, but needs more "daily staffing" levels.

Reply from Lisa Stewart, Home Manager at Haxby Hall Care Home

Thank you for your review, all feedback is taken constructively especially with only being open for 12 weeks. I would like to reassure you and your mum that we do analyse call bell times every day and monthly via an audit. We have found that 98% of calls are answered in a timely manner and have had very few concerns regarding these from other residents. Regarding activities, our Activity Lead had to have unforeseen time off which did reduce the amount of activities on offer when first opening. Other team members have now been recruited to expand that team and offer more activities going forward, 7 days a week. Likewise in the kitchen, we are now expanding this team as our resident numbers are increasing. I am confident that over the coming weeks, many improvements will be noted.

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Review of

Rawcliffe Manor Care Home

from Geoffrey R (Husband of Resident) published on 7 March 2024
Overall Experience  Overall Experience 5.0 out of 5

My wife was well cared for until, as we all expected, her Alzheimer's took a turn for the worse. She then needed full nursing care.

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Awards / Recognitions (0)

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