Care Homes Owned by Yorkare Homes Ltd in North Yorkshire

Overall satisfactory! I did feel that Alan was not supervised when washing and dressing? I found all clean clothes untouched in the wardrobe as I had lift them 10 days before!

I would like to thank all the staff for the excellent care they provide to my dad. The kindness, patience and professionalism shown by everyone have made a real difference to dad and my family.

The home is always clean, safe and welcoming, with a warm, homely atmosphere. Staff build genuine relationships with residents and are attentive to both medical and personal needs. Medication is administered safely and professionally, giving me confidence that my dad's wellbeing is in good hands.

The food is well prepared and staff are understanding and responsive to my dad's particular needs. I'm very grateful for the compassionate care and support my dad receives every day.

From entering the home to visit my mother-in-law we received a very warm welcome. As always from the staff, from the manager through her team, all had a smile on their faces, even though we were aware of one staff member who has been on site since 2:30am - it was 2pm when we visited. Mum was in an activity and as she normally does, she praised the activity staff and the care and attention they continually show all the residents.

I cannot praise Haxby Hall enough. It was by chance that following hospitalisation my partner was accepted and at that time little was known about the home but on an initial visit I was impressed but reserved judgement on the care until he had settled. My partner settled within about 5 days and that was amazing as he'd been unsettled in hospital and in the rehab unit where he was following 2 broken hips. The level of care is second to none. The staff are alert to each residents needs. Not only do they provide them with care they chat to them and all play a pivotal role in providing excellent care for all. I would have absolutely no hesitation in recommending Haxby Hall to anyone going through the enormously difficult decision of placing their loved one in a care facility. Thank you all staff of Haxby Hall for your dedication.

Haxby Hall staff and the building has been incredible ever since my gran went in. Everyone, from the cleaners to the sisters couldn't care anymore and are always welcoming.

This is an amazing care home. My mother is very well cared for, and nothing is too much trouble for the staff at the home. They are genuinely caring and delightful.

I have been in other care homes with other family members which have not been anything like as brilliant and warm as Haxby Hall. Definitely gets my vote and thank you for looking after my mum.

So far after 1 week it's been a very good experience, the entrance to the home is really welcoming and gives a friendly relaxed feel. All the members of staff have been great always willing to help and have listened and taken on board all the info we have shared with them prior to my Mum becoming a resident. The food looks great and really appetising so definitely so far so good.

Rawcliffe Manor Care Home has simply been fantastic. Mum was admitted in June 2025 for respite care but become a permanent resident from August 2025. From the first moment the care staff, kitchen and cleaning staff, receptionist, entertainment staff, hairdresser and management team have show nothing but care and compassion towards mum and her wider family. Mum wasn't thrilled to be staying in a home but with the care and support of all the team she accepted it and loved RM. She loved her trips out with the other residents. The catering staff encouraged her to eat even going to lengths to provide her with blueberries for her cornflakes. The care team are 2nd to none - I never once had to explain who my mum was. A wonderful caring home.

Thank you Rawcliffe Manor

It is 6 months since I last wrote a review for the Care Home. At that time I was delighted to report a significant improvement in the care provided and, while not perfect, was happy to say that concerns were listened to and addressed when they did crop up. I can still say that concerns are listened to and I also witness a high degree of care from the staff, but the reality of the last couple of months is that standards have dropped. There have been a number of frustrations with e.g. long delays to answer a call bell, miscommunications with night staff who don't know Mum's needs, Mum's room being left untidy by staff after morning cares etc. The bottom line is that standards have dropped below their high point in the summer. It isn't all poor. I witness so many caring actions from staff, but all the good is now coloured by the frequent need to report problems.

I can cope with our sad situation because of Rawcliffe Manor

Mum was in this amazing care home for 7 wonderful months , from the very first day to her passing on 28th November with the care of staff beside her, she had the best care we could have wished for, The staff are so caring nothing is too much trouble and the home itself is beautiful. We looked around at other homes before choosing Haxby Hall, you may think it is expensive but believe me it is worth every penny and I highly recommend it .

Well done to all of you! and Thank you so much from all of us!

activity leaders and management all go out of their way to be friendly and chatty to all the residents. Family are also made to feel welcome and can visit freely. The range of activities put on are really well thought out and can include family members which is so nice to do things with your loved ones and other people I felt they really expanded life for my mum She loved the food and there was always something she liked she also enjoyed the communal atmosphere of the dining room and amazingly her weight improved Sadly mum was put on end of life care due to an unexpected illness. So her stay here altered but once again they showed mum and the family what true care in this setting can be , for this I thank-you

We are delighted to have 'discovered' Rawcliffe Manor. Mum has been very happy there for over a year. She receives wonderful, compassionate and friendly care. The whole team have an excellent attitude and clearly love their vocation. Thank you.

My mum (who has dementia) recently stayed at Rawcliffe Manor for respite care while we went away on holiday. My mum received a very high standard of care throughout her stay & had opportunities to join in with a range of engaging activities & to socialise with other residents. The staff were all extremely caring & made sure that all of her needs were met, not only physical but also social & emotional as well. I was able to see photographs of my mum on the social media page meaning that I could see that she was enjoying herself. The care home is meticulously clean & well organised. This is the third time my mum has stayed at Rawcliffe Manor for respite care & I can go away on holiday knowing that my mum is safe, happy & being well looked after. Thanks again for ensuring that my mum had a lovely stay with you. Highly recommend!

Exceptionally high level of care shown to residents from a motivated and committed team. The food is delicious with a great choice available, this is warmly received each meal time by the residents. The security at the home is a high standard that provides a high degree of confidence.

I visit almost every day so I am fully aware of how the home is run. There have been many staff changes in recent months, which have improved on how the home was run previously. All these changes have made living at Haxby Hall much better for my husband. The new manager has experience in all fields of care and in my opinion has added to how the home has improved. It is very important that family are kept informed at every level of change to their loved on in residence and this has been achieved.

Building excellent, carers, cleaners, deputies, entertainment, in fact can't think of anything not excellent!