Care Homes Owned by Meallmore Ltd in Inverclyde

Reply from Cameron, Team Member at Belleaire House Care HomeThank you for sharing such thoughtful feedback about Belleaire and for trusting the team with your mum's care over so many years. We're really pleased to hear how settled and content she was, and that the home provided a warm, reassuring environment for both her and your family.
Knowing that you felt confident in the care being provided, especially while living away from Scotland, is incredibly important to us. Your kind words about the consistency, openness and dedication of the team will mean a great deal to everyone at Belleaire.
Thank you again for taking the time to leave such a meaningful review.

Reply from Cameron, Team Member at Kincaid HouseThank you so much for taking the time to share this. We're really pleased to hear how supported your family has felt and that your mum has been so well cared for. It's lovely to hear your kind words about our colleagues, from the nursing team keeping you informed to Angie in the salon, taking such thoughtful care to make your mum feel calm and comfortable. We'll also be sure to pass on your feedback to the activities team. Thank you for trusting us with your mum's care - it truly means a great deal to us.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you so much for your kind words. We're truly delighted to hear how well your dad has settled in at Kincaid House - it means the world to us. Seeing him come out of his shell and thrive is exactly what we hope for every day. We're so pleased he feels at home here, and we'll continue to support him with the care and warmth he deserves.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you so much for your wonderful review. We're delighted to hear how much of a positive difference Kincaid House has made for your grandmother and your family following her stroke. It's lovely to know that you've found our home to be well-kept and welcoming, with staff who treat residents like family and go above and beyond to provide care, support and engaging activities. Your kind words mean so much to our whole team-thank you for your trust and appreciation.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you so much for your lovely review. We're delighted to hear that you've found our team at Kincaid House to be pleasant, professional and approachable, always taking the time to listen and support when needed. It's wonderful to know you feel the home is kept clean and comfortable and that our leadership team have created such a welcoming environment for all. Your kind words mean a great deal to us-thank you for your trust and support.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for your kind and heartfelt review. We're delighted to hear that our caring and compassionate team have supported both you and your dad through this important transition and that you feel he is safe and well cared for. It means a great deal to know you've been kept well informed and treated with kindness and understanding throughout-it's exactly the standard we strive to provide for every resident and their family. Thank you for your trust and for being part of the Belleaire community.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for your wonderful review. We're delighted to hear that your sister has felt safe, cared for and comfortable at Belleaire since 2020, and it's heartening to know that our professional team have been able to fully support her complex medical needs. It means a great deal that you've found our staff responsive and attentive, and that your sister is happy and content in her home. Thank you for your kind recommendation and for your trust-it's truly appreciated by all of us at Belleaire.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for sharing your thoughtful and honest review. We're pleased to hear you're overall happy with the home and truly appreciate your constructive feedback, as it's important for us to keep improving. We understand your concerns around fees, room size, and maintenance, and we're glad you've raised these points directly with our manager, who is committed to addressing them. Ensuring our residents are comfortable and well cared for is always our priority, and your observations help us continue to provide the best environment possible. Thank you again for your trust and for being part of the Belleaire community.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for your kind review. We're delighted to hear how happy you are with the care your dad receives at Belleaire, and it's wonderful to know our team's caring, responsive and professional approach has given you confidence and peace of mind. We're glad that you find our staff and management approachable and cooperative, and we appreciate your honest feedback about the rooms-it's noted and valued as we continually look to improve our home. Thank you again for your trust and for being part of the Belleaire family.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for sharing your experience and your kind words. We're delighted to hear how welcomed and supported you and your brother felt when your father joined Belleaire, and it's wonderful that you were pleased with what you saw during your visit. It's great to know your father has settled in well, enjoys chatting with the staff, and feels happy in his room. We're also glad our team could reassure you about his mobility and the importance we place on encouraging residents to stay active while always respecting their choices. Thank you again for your trust-it means so much to all of us at Belleaire.

Reply from Cameron, Belleaire House Care Home at Belleaire House Care HomeThank you so much for your wonderful review. We're delighted to hear how happy you are with the care your mother is receiving at Belleaire, and it's lovely to know she feels respected and has built such special connections with our team. It's fantastic that she enjoys the tasty, varied menus and the engaging activities from our entertainment team, and we're so pleased the beautiful garden and views of the cruise ships bring extra joy. Thank you again for your kind words and trust-it means so much to all of us at Belleaire.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you so much for sharing your experience and for your kind words. We're truly delighted to hear that your dad has settled in well to life at Kincaid. It means everything to us that he's feeling happier, more relaxed, and enjoying his days in a safe and vibrant environment. Knowing he's regained his appetite and that you can now simply enjoy your visits with peace of mind is exactly what we hope to achieve for every family. Your lovely comments about our care, nursing, activities teams and our managers will mean so much to everyone here. It's our team's dedication and warmth that help make Kincaid feel like home, even in a large setting. Thank you again for your trust, your recommendation, and for letting us be part of your dad's journey. We're so pleased to have your family as part of the Kincaid community.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you for taking the time to share such kind feedback. We're so pleased to hear that you've been impressed with the facilities at Kincaid House. Creating a comfortable, welcoming environment that residents can truly make their own is so important to us, and it's great to know the spacious rooms and thoughtful design are appreciated. We're especially proud to hear your kind words about our nursing and care teams. Their compassion, support and approachable nature are what make Kincaid such a special place to live and work. Thank you again for your thoughtful review - it means a great deal to us and the whole team.

Reply from Cameron, Kincaid House Care Home at Kincaid HouseThank you so much for your wonderful review and for sharing your experience. We're absolutely delighted to hear how well your dad has settled in at Kincaid House. Knowing he feels safe, respected and cared for with dignity and affection is exactly what we hope to provide for every resident - and your kind words mean so much to the whole team. It's fantastic to hear you've had such a positive experience with every part of our service - from our care and medical teams to catering, laundry, and beyond. Creating a warm, welcoming and genuinely caring atmosphere is at the heart of what we do, and it's lovely to know that it's being felt by both residents and their families. Thank you for your recommendation - and for your trust. It's truly a privilege to care for your dad and be part of his journey.

Reply from Cameron, Belleaire House at Belleaire House Care HomeThank you so much for your kind words. We're really pleased to hear that you feel welcomed and supported when visiting Belleaire, and that your mum is happy and well cared for - that's exactly what we aim for. Your recognition means a great deal to the whole team and will be shared with them. Thanks again for taking the time to leave such thoughtful feedback.