Care Homes Owned by Macklin Care Homes in County Londonderry

This is a great place my granny only went in the past few months staff are lovely kind and caring and have fun with the residents , food and meals are great plenty of snacks drinks. This place looks like a hotel very well styled and clean with plenty of entertainment for the residents , has a cinema room , mini cafe room where the do high teas , salon which granny done every week bedrooms showers are lovely , I was not happy granny going into a care home but this is the place I would want here I've been in many a care home through my job and this care home is honestly the best I've seen yet everything is done with a high standard . If I had to go into a care home this is where I would want to be when I am old .

My husband has been in the milesian manor for a couple of years he has been well looked after he's like one of the family everyone of the staff know him and call him by his name they are very good in all his needs very pleasant to speak to all have time to answer any questions you may have, or if you want something done they will see it's done can't praise them enought for the time and care they have given him l know he is okay and safe there.

From the moment my special person my mummy was admitted I was very reluctant that this is it she's going to be locked away never to be free again but how wrong these thoughts were.From entering the unit after settling a few days the laughter her smiles all came back ! The nurses quite honestly more friends in Ratheane could not have supported showed so much devotion and love .I can never thank and love them all so much for the support and love I received to get mummy and me through this horrible journey x

Our Mum has lived in Milesian Manor for almost 3 years. It is a beautiful home with excellent facilities. The staff are amazing, caring, friendly and gentle with her. Nothing is too much trouble for them. The nurses are vigilant and professional and we are kept informed of anything we need to know. There is a great range of activities which Mum is encouraged to join in with and Saturday tea parties which she loves. The staff recently helped us with a fantastic family party for her 80th birthday which was an amazing day for us all. She gets her hair done in the home every weekend and is always clean, comfortable and very well looked after. It is wonderful that we are able to visit with Mum to spend quality time, even if it's just to hold her hand while she snoozes. The quality of her care in Milesian Manor allows us that luxury, this time is so valuable to us and we could not have asked for better residential care.

My mother in law resides in Milesian Manor Lifestyle Care Home. The staff and management have been incredibly supportive to my wife and her family throughout her time there. My mother in law is content and well cared for in beautiful surroundings, by compassionate and caring people.

I find the staff to be very pleasant and treat my father with dignity and respect. The food provided is of a good quality. The rooms, bathrooms and corridors in the home are kept very clean. The reception is always decorated for whatever event is coming up i.e. Christmas, Easter etc.

My mum has been a resident of Ratheane since Feb 24. In these past 12 months, I have got married in Ratheane all planned and organised by the home itself so my mum could be a part of it. My mum is so content and happy and the staff go above and beyond. Not just careers but family.

First-class experience from a dedicated team. Great care was shown to my mum. Much appreciate and highly recommend this nursing home. The care was second to none and the cleanliness of the rooms are a high standard.

We were unsure how things would be when we moved Dad but very happy we did.

The care home has made a very difficult time a lot easier to deal with, the home itself is excellent and the staff go above and beyond. The fact that each resident has their own room which still grants them privacy.

My 95-year-old father lost his mobility and required full-time care after a serious illness. After visiting a number of homes in the area where his 91-year-old wife lives we selected Milesian Manor as best suited to Dad's needs. The home resembles a 4 or even 5-star hotel. Facilities including individual bedrooms are excellent creating a homely and family-like environment. This has regularly been commented on by other family members and friends who visit Dad. Daily activities are organized by the home to entertain and enhance the resident's experiences. The staff are superb and can not be praised enough for all the care they provide. Their friendly approach and individual engagement with Dad are very reassuring. They always keep you informed of any concerns or worries they may have and regularly go that extra mile to ensure that the best care is always provided. My dad views them as his friends and this speaks for itself.

My mum lived with me for a short period of time, but unfortunately, she got to the stage where she needed 24-hour care. She has not been a resident long in Milesian Manor, but our first impression we were amazed, the home is very modern you would think you were staying in a hotel, it is very clean, spacious all rooms have their own en suite. There appear to be lots of fun activities during the week. They have a cinema room, and a bar, but have not figured out if they serve actual alcohol lol. Spa facility. Staff are friendly and answer any questions you have. Overall, a very quirky care home.

Thank you to all staff members for their kindness and care of my mother. She was in residential care for ten months and we could not ask for better care. Thank you very much for all that you did. My mother enjoyed the food and got to know several of the other residents which made it easier for her to settle.

My mother spent her last three weeks in Ratheane Private Nursing Home and I have to commend the staff who were fantastic with her. All the staff did their very best for her and I can't thank them enough.

We have visited our parents on many occasions and are very impressed by the kindness and care of the staff. The rooms are clean and bright, well kept and comfortable. We are listened to by management to help make our parents stay as comfortable as possible. Excellent links with the GP and very good accompaniment for appointments outside of the home.

I cannot praise Ratheane highly enough. Each and every one of the staff made my husband and myself feel special and loved up to the day he died there. The staff kept me informed every step of the way when there were problems or hospital visits necessary.

My mother spent two weeks in Milesian Manor Care Home for rehab following a stay in hospital for a UTI. She arrived in Milesian Manor on 6/4/22 and required antibiotics on 8/4,22 for the same UTI. The nursing care in Milesian Manor was exemplary. I never had to ask the nurses to check her condition - it was always done. The nursing and care staff were very friendly and kind to her. My mother is a small eater at the best of times and when unwell even more so but she actually put on weight during her stay there. Her room was bright, always clean and the chairs very comfortable. It felt like a home rather than an institution. I would highly recommend this home.

My parents have been residents in Ratheane for the past six months (nursing care and dementia). Overall we have found the standard of care to be very good. The staff are professional, friendly and supportive and when there have been some minor issues these have been quickly resolved. The food is good and very much to their taste. The laundry service has improved greatly. Management are friendly and very helpful. There are plenty of activities which my parents do enjoy.

I cannot praise the management and staff of Milesian Manor Lifestyle Care Home enough. The staff are so warm and friendly, and my mum is very well settled there. She enjoys the food and loves her room. I think that during the pandemic, Milesian Manor Lifestyle Care Home managed the care of residents brilliantly, and the liaison between the staff and families was superb. I know there were a few outbreaks of Covid-19, but again, they all minimised the risks in an extremely exemplary manner. Well done to everyone in Milesian Manor Lifestyle Care Home.

We are delighted even if it means that we have to drive 45 minutes now instead of 5-10 minutes in the past. Thanks, Milesian Manor. Long may our association continue.