Care Homes Owned by Macklin Care Homes in County Londonderry

room , mini cafe room where the do high teas , salon which granny done every week bedrooms showers are lovely , I was not happy granny going into a care home but this is the place I would want here I've been in many a care home through my job and this care home is honestly the best I've seen yet everything is done with a high standard . If I had to go into a care home this is where I would want to be when I am old .

want something done they will see it's done can't praise them enought for the time and care they have given him l know he is okay and safe there.

friends in Ratheane could not have supported showed so much devotion and love .I can never thank and love them all so much for the support and love I received to get mummy and me through this horrible journey x

There is a great range of activities which Mum is encouraged to join in with and Saturday tea parties which she loves. The staff recently helped us with a fantastic family party for her 80th birthday which was an amazing day for us all. She gets her hair done in the home every weekend and is always clean, comfortable and very well looked after. It is wonderful that we are able to visit with Mum to spend quality time, even if it's just to hold her hand while she snoozes. The quality of her care in Milesian Manor allows us that luxury, this time is so valuable to us and we could not have asked for better residential care.

bedrooms are excellent creating a homely and family-like environment. This has regularly been commented on by other family members and friends who visit Dad. Daily activities are organized by the home to entertain and enhance the resident's experiences. The staff are superb and can not be praised enough for all the care they provide. Their friendly approach and individual engagement with Dad are very reassuring. They always keep you informed of any concerns or worries they may have and regularly go that extra mile to ensure that the best care is always provided. My dad views them as his friends and this speaks for itself.

spacious all rooms have their own en suite. There appear to be lots of fun activities during the week. They have a cinema room, and a bar, but have not figured out if they serve actual alcohol lol. Spa facility. Staff are friendly and answer any questions you have. Overall, a very quirky care home.

settle.

accompaniment for appointments outside of the home.

- it was always done. The nursing and care staff were very friendly and kind to her. My mother is a small eater at the best of times and when unwell even more so but she actually put on weight during her stay there. Her room was bright, always clean and the chairs very comfortable. It felt like a home rather than an institution. I would highly recommend this home.

and very much to their taste. The laundry service has improved greatly. Management are friendly and very helpful. There are plenty of activities which my parents do enjoy.

brilliantly, and the liaison between the staff and families was superb. I know there were a few outbreaks of Covid-19, but again, they all minimised the risks in an extremely exemplary manner. Well done to everyone in Milesian Manor Lifestyle Care Home.

terms of the very understanding and caring approach given by all of the staff.
We have had good experiences with some staff in other homes but everywhere she previously stayed, there were one or two staff who were not as professional. That is not the case here. Our mum presents some challenging behaviour at times but this is managed with compassion, understanding and professionalism that must be acknowledged in such a review.
We are delighted even if it means that we have to drive 45 minutes now instead of 5-10 minutes in the past. Thanks, Milesian Manor. Long may our association continue.