Care Homes Owned by AccuroCare

I found the staff very warm and welcoming each time I visited a great contrast to the hospital where no-one seemed to know about the patient. My family were pleased with care given to my dying husband and I felt kindly supported throughout the two weeks he was in The Grange. We were given a 60th anniversary card and congratulations by the staff I met on that day, wonderful experience at a very difficult time - my thanks to all.

Mum spent more that 5 years in The Grange, arriving during COVID. She has been supported and cared for with the utmost care and dignity throughout her whole time there.

My judgement of St John's Home is based on my respite stay of six days, following an operation. During my time at the home, I experienced wonderful care by exemplary staff. I met well over 20 members of staff from a multitude of countries - they were all delightful, caring and cheerful, whether cleaners, carers, kitchen staff or management. There was an unfortunate accident, but the staff coped admirably, with emergency procedures strictly followed - simply exemplary!

I can recommend St John's, without hesitation, it's a lovely home.

My mother has been a resident for several years and is very happy with the care she receives. The staff are patient and understanding, treating residents with dignity, which gives me great peace of mind. The grounds are outstanding and provide a joyful space for residents to enjoy nature. The birthday cakes prepared for residents are exceptional and add a special touch. Some areas where enhancements could make life even better. Expanding access to technology such as the internet, computers, tablets, or streaming services. While TVs are provided in each room, programming is limited. More variety in food options and ensuring that cold dishes are served at room temperature rather than overly chilled. Addressing the noticeable smell of urine on the first floor. I realize this is a challenging issue as more residents suffer from dementia, but it affects the environment. Overall, I am pleased with management and the carers. Their dedication and compassion are evident.

I m very grateful to all of you running this care home, it was peaceful and comfortable place for her.

Excellent care and kindness demonstrated at all times and nothing is too much trouble. Staff seem to really cate about the patient's wellbeing, the food is very good and fresh and it provides peace of mind during such distressing times.

singers from yesteryear. Two things I note that are not in your boxes:-the grounds are extensive & lovely, and there is No smell inside the home.

My father was only in The Grange Nursing Home for just three weeks. In that short time I cannot fault his care. He was able to return his dignity right up until the end.

We are very happy with all aspects of my husband's stay at The Grange.

The staff here became her second family, she was well cared for. I was always kept informed of any changes to my Aunt's condition and was always made welcome when I visited her. When my Aunt passed away, staff came in on their days off to pay their respects, my aunt would have appreciated that and as her niece, I can't thank the staff enough for what they did for her. I will certainly miss my visits to The Grange.

The care at The Grange is out of this world. In all of my 40 years of business, I have never met staff and management so devoted to the well-being of their residents. They are all very polite, helpful and very caring. In all of the 16 months my wife was there everything was done for her comfort and wellbeing. I have been very impressed with them all.

Mum received great care from the staff, she was always treated with dignity and respect. We particularly appreciated the palliative care, especially at the end of mum's life. Her last few days were comfortable and peaceful.

Very good.

My mum was admitted for end-of-life care. She was with you for just over 3 weeks, during this time she received excellent care and the staff were all friendly when we came to visit. She had a lovely room overlooking the garden and, whilst she had wanted to die at home, this was the next best thing. Thank you.

The care my mum received was exemplary. She was very happy during her last week of life, receiving palliative and end-of-life care. The staff were all kind and caring towards the family and friends.

My wife was admitted at very short notice and late in the evening. Everything and everyone was very welcoming. That's how it stayed for approximately two months of her stay. All the staff are very grateful for the care given to her and us.

The Grange cared for my father for 14 months until his death. The care and attention he was given was always professional, friendly and caring. The staff are always excellent, and it was a great comfort knowing he was getting the right care.

She was welcomed into the community for the last few months of her life. Staff were helpful, caring and friendly and always happy to talk with us. The grounds were particularly important, enabling frequent trips into pleasant surroundings on the doorstep. We were very pleased to find a safe and reassuring place for my mother close to our home.

As she was only there until she passed away, I can't give some ratings. The staff were friendly, helpful and caring. The home, other than the drive and car park (which was a mixture of water, gravel and mud) was very good.