Care Homes Owned by Only Care in Nottinghamshire

in their stride. I cant fault any of the staff, reception staff, care staff, domestic staff etc they were all great.
When my Father went into hospital the staff were there supporting Dad and us as a family and when he passed away in hospital the staff were there again. They are so thoughtful and took our feelings into account at all times.
They also made every effort to be at Dads funeral which for us was very special and Dad would have loved that.
So thankyou to all the staff at Ashcroft you are very special people who we will always remember.

swiftly and politely and used discretion all the time. Nothing was a problem and they always encouraged us to just ask for aid no matter what. They always offered me drinks & food as well as feeding my wife and got to have the most friendliest cleaner ever - nothing was a problem and she always went out of her way to help. A big thank you to the all.

and cheerful. I Cannot fault them x

more! The home has such a warm, calm and family feel atmosphere. I appreciate everything all the hardworking staff have done for us, no words can come close to how truly amazing you are at your jobs! Thank you!

receiving the best care possible when we weren't there.
Dad was always clean & comfortable & if he wasn't(due to his condition),the carers/nurses rectified this immediately when aware. Dad particularly enjoyed the food which looked well balanced & nutritious.

We are so grateful for the care & patience all the staff have shown our Dad over the last 12 weeks.
We can't fault the service received & would have no hesitation in recommending Ashcroft to anyone needing nursing care. Our needs were fully met &,in our opinion they go the extra mile.
Thank you so much for making a difficult period more bearable due to the care & attention all the Ashcroft staff have shown our family & our dear Dad.

some where for their loved ones.

through to those in charge. Everyone is so kind and helpful nothing is too much trouble. I think this home is certainly 5 star plus.

was as complicated or difficult to do when asked.
Thank you, everyone.

in the sensory/nail bar For a period of relaxation, she offers a wide range of activities always keeping them busy if it's trips out, painting, armchair travel, pet therapy she's always busy with them and they are always happy. They have entertainment once a week, someone different every time keeping the residents entertained. The food is amazing the two cooks go out of their way to make outstanding dinners! Pudding is always my friend's favourite. Domestic is always doing a great job! No job is too big for them! Her room is always clean and smells lovely. Management is always happy to help if we ever have a problem. Overall if I could give this care home any stars it would 10! They deserve it!

listening to him even when his words held no meaning for them. Nothing was too much trouble and if he wanted to stay in bed, he could live his life as he wanted it. Thank you to everyone. You are all amazing and we want you all to appreciate how amazing you are.

trips out, pet therapy and many more activities. The staff go above and beyond to make the residents feel comfortable just as they should when it's now their home.
Thank you to all the team at Ashcroft Sutton in Ashfield you are all amazing.

with each member of the team taking turns to sit with him day and night and they never left him alone until he passed. Excellent!

hello, staff like to find some background of my dad so they can have a chat with him, this makes my dad's days more like a family visit rather than a resident.