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Care Homes Owned by Only Care in Nottinghamshire

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Only Care Locations in Nottinghamshire (2)

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2 Care Homes owned by Only Care in Nottinghamshire

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Ashcroft Care Home
Langton Road, Sutton-in-Ashfield NG17 1ER
"Mum has been living at Ashcroft for over 2 years now, I believe there is no better place for her to be. The care she receives is second to..."Read all 33 reviews

from £1,350 / week53 Rooms

Location Type: Care Home

Ashcroft Care Home is a warm and welcoming residential, nursing, and dementia care home located in Sutton-in-Ashfield, Nottinghamshire. Purpose-built to provide comfort, safety, and independence, the... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Willowcroft Care Home
New Street, Sutton-in-Ashfield NG17 1BW

from £1,650 / week40 Rooms

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care

Only Care Reviews in Nottinghamshire (48)

9.6

Only Care has a Group Review Score of 9.6 (9.607) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Only Care must have a Review Score.

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Showing 48 reviews matching selected criteria
Review of Ashcroft Care Home from Nick P (Son of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
Mum has been living at Ashcroft for over 2 years now, I believe there is no better place for her to be. The care she receives is second to none, her needs are fully met both medically and socially by amazing Staff and Management. Everyone there is caring and friendly, not just to residents but to family members and visitors as well. Nothing is too much trouble for them and it is a great comfort to myself knowing mum is in such good hands.

I would definitely give a 100% recommendation to anyone considering trusting Ashcroft with the care of their loved one.

Reply from Melanie Dickinson, Registered Manager at Ashcroft Care Home

Thank you for your lovely review. It is a pleasure looking after your mum and it is great to get to know your family. You are all a great support to the Home.

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Review of Willowcroft Care Home from Sallyanne M (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

The staff looking after my dad are fantastic, they go above and beyond to look after my dad, so caring they are all lovely people always smiling.

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Thank you for your lovely review. It is a pleasure looking after your dad, he is a lovely gentleman.

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Review of Willowcroft Care Home from J W (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Every visit is a pleasure. Dad is happy, safe and well looked after. We are at peace and have no worries because we know he is happy and cared for.

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Thank you for your lovely review. We will continue to support your dad and hope he remains happy and settled staying with us.

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Review of Willowcroft Care Home from J T (Wife of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

My husband has been a resident at Willowcroft for 4 1/2 months. Staff are very kind, supportive and attentive to residents and families.The home is very well managed and in a clean and pleasant environment and I am happy that he is receiving really good care. I would definitely recommend Willowcroft.

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Thank you for taking the time to complete this review. As a staff team at Willowcroft, we continue to support your husband to the best of our ability and always welcome your visits. We will continue to support you as a family.

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Review of Willowcroft Care Home from Pamela H (Sister of Resident) published on 30 March 2026 Submitted via Website
Overall Experience
Willowcroft is an excellent care home. By brother has been in the home for 11 years & during this time the staff have always been helpful & friendly & catered for all his needs. They have always shown him consideration & have dealt with him in a professional manner. The staff are vey good at communicating any problems that arise with my brother's welfare.

The care home facilities are modern & well maintained & my brother's room is warm, spacious & personalised to reflect his interests. There are a wide of activities provided, with something on the timetable everyday, including visits by entertainers. Trips out are also regularly arranged.

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Thank you for this lovely review. We enjoy looking after your brother. He is always happy and grateful for our support. He is lovely.

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Review of Willowcroft Care Home from Nicola L (Daughter of Resident) published on 19 March 2026 Submitted via Website
Overall Experience
My Dad has been at this care home for 5 years now. He has Dementia and his behaviour could be very challenging at times. The carers there all deal with him professionally treating him with dignity and care.
I genuinely cannot speak highly enough of everyone who is involved with looking after him. It is heartbreaking to have to make the decision to ever put your loved ones into a home but they are his family now too and treat him as so.
There is events activities and entertainment on throughout the week which he loves . I love being able to have a little song song with him.
ALL the staff without exception are wonderful but I would like to mention Ben Ash Emi Larry and Laura who have been with him from the start . Thank you guys for everything you do in keeping my dad happy and safe .

I feel at peace leaving him in your care.

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Thank you for your lovely review. We love looking at your dad. He is an absolute pleasure. We have lots of fond memories and we hope that there are many more to come.

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Review of Willowcroft Care Home from Sarah O (Daughter of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

The staff who work with my mum are great with her. They try their best to keep her calm even when she's being overbearing. Laura who does the entertainment and days out is amazing with all the residents. She really cares for them and tries to make them happy as she can xxxx

Reply from Melanie Dickinson, Registered Manager at Willowcroft Care Home

Hi Sarah. Thank you for your review. We enjoy looking after your mum and it is always lovely to speak with you. It is lovely seeing you supporting your mum on trips and outings.

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Review of Ashcroft Care Home from Karen D (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience

My dad has lived at Ashcroft care home now since October , the care he receives here is excellent and he has settled very well . All the staff here are kind ,thoughtful and very knowledgable . They are all friendly ,approachable and always smiling nothing is too much trouble for any them . The home is very well run , extremely clean and welcoming . My dad seems very happy here thankyou for all your support . X

Reply from Melanie Dickinson, Registered Manager at Ashcroft Care Home

Thank you for your lovely review. It is a pleasure working with your dad and getting to know you and family.

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Review of Ashcroft Care Home from Jane K (Daughter of Resident) published on 15 January 2026 Submitted via Website
Overall Experience
My Dad died this week on 3rd January 2026, 6 days ago, he had suffered from dementia for many years and he finally became a resident at Ashcroft in February of 2025 after my mum realised that she could no longer manage everything at home, she was 89 years old at this point .It was so hard for mum to let go of caring for dad but she soon gained confidence in the wonderful carers and she felt welcomed as one of the family herself.

Dad's last year was made so much better living at Ashcroft, he was cared for beautifully and always with kindness and love. The staff were respectful towards him, he was always up, dressed, cleanly shaven and spoken to with respect. The meals were tasty and adapted to his tastes.The atmosphere at Ashcroft always felt like his home. Everything was offered with kindness. In his last few weeks he received care that was of the highest standard and as a family we will be forever grateful. The support they gave to us won't ever be forgotten. Thankyou always xx

Reply from Jamie Garner, Marketing Manager at Ashcroft Care Home

Thank you so much for taking the time to share such a heartfelt review. We are deeply sorry for your loss and send our sincerest condolences to you and your family.

It means a great deal to hear how supported both your dad and mum felt during their time with us at Ashcroft. We know how difficult...  

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Review of Ashcroft Care Home from Jason H (Son of Resident) published on 25 August 2025 Submitted via Website
Overall Experience
My Father lived at Ashcroft for a little over a year and from day one the staff were absolutely fantastic. They went above and beyond to help my Father settle in and thats just what he did, although he thought he was the boss alot of the time and could be quite bossy the staff loved him and took everything in their stride. I cant fault any of the staff, reception staff, care staff, domestic staff etc they were all great.
When my Father went into hospital the staff were there supporting Dad and us as a family and when he passed away in hospital the staff were there again. They are so thoughtful and took our feelings into account at all times.
They also made every effort to be at Dads funeral which for us was very special and Dad would have loved that.

So thankyou to all the staff at Ashcroft you are very special people who we will always remember.

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Review of Ashcroft Care Home from Chris C (Son of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

I could not be happier with the support and care that Ashcroft give to my Dad. He is really happy and settled there and the staff are excellent and really care for his needs. This gives wonderful peace of mind for our family. We cannot speak highly enough of Ashcroft.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving such a positive review. We appreciate your kind feedback.

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Review of Ashcroft Care Home from Stephen V (Husband of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

My wife was at Ashcroft for two months until passing away du to her illness. From the minute she was admitted the reception staff were so friendly & polite reassuring and any questions were answered swiftly. The staff on the floor were fabulous and when asked for help or assistance they dealt wtih it swiftly and politely and used discretion all the time. Nothing was a problem and they always encouraged us to just ask for aid no matter what. They always offered me drinks & food as well as feeding my wife and got to have the most friendliest cleaner ever - nothing was a problem and she always went out of her way to help. A big thank you to the all.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such positive feedback. We appreciate your feedback and will ensure that your kind words are passed on to our team.

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Review of Ashcroft Care Home from C M (Friend of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

The staff are professional, friendly and conscientious . The residents mental health has improved recently due to the care of the staff. The premises is clean and bright and inviting. There are no horribke smells like other homes. The areas are clean, specious and bright. The staff are all helpful and cheerful. I Cannot fault them x

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for submitting such a wonderful review. Your feedback is truly appreciated and we are so glad you are pleased with our home.

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Review of Ashcroft Care Home from Amy J (Granddaughter of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

The care that all staff have given my mamma has been fantastic! They have been so kind, loving & patient with her and I can't thank them enough. They are her 2nd family and my mamma loves them all. The support each staff have shown us as a family has been remarkable! We couldn't of asked for anything more! The home has such a warm, calm and family feel atmosphere. I appreciate everything all the hardworking staff have done for us, no words can come close to how truly amazing you are at your jobs! Thank you!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such a wonderful review. We will ensure this heart warming review is shared with our team. Once again thank you for your feedback.

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Review of Ashcroft Care Home from Alison H (Daughter of Resident) published on 7 April 2025 Submitted via Website
Overall Experience
We visited Ashcroft prior to choosing this nursing home for our Dad's end of life care.
The home is modern, extremely clean & tidy & all the staff are very friendly & approachable.
Everyone speaks to you & makes you feel welcome.We felt part of a big family & we were able to relax, knowing Dad was receiving the best care possible when we weren't there.

Dad was always clean & comfortable & if he wasn't(due to his condition),the carers/nurses rectified this immediately when aware. Dad particularly enjoyed the food which looked well balanced & nutritious.

We are so grateful for the care & patience all the staff have shown our Dad over the last 12 weeks.
We can't fault the service received & would have no hesitation in recommending Ashcroft to anyone needing nursing care. Our needs were fully met &,in our opinion they go the extra mile.

Thank you so much for making a difficult period more bearable due to the care & attention all the Ashcroft staff have shown our family & our dear Dad.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving us such a wonderful review. We truly appreciate your kind and thoughtful feedback.

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Review of Ashcroft Care Home from Susan M (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

Ashcroft is very homely and friendly place. The carers are amazing and I appreciate all they do caring for my mum. Also the support they give to me. All staff and management are very approachable and friendly. Thank you to everyone at Ashcroft.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving such a wonderful review. We are so pleased that you are happy with the care provided.

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Review of Ashcroft Care Home from Gillian W (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card
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I cannot fault the staff for the wonderful care and support they have given to us and my mum. They are an amazing team. The care home itself is lovely and clean. Overall it is a fantastic care home with fantastic staff who are there to look after mum. Would recommend it to anyone who is looking for some where for their loved ones.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your wonderful feedback. We appreciate such positive comments. Thank you.

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Review of Ashcroft Care Home from Marilyn T (Wife of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

Really happy and contented with my husband staying at Ashcroft Care Home. I have no complaints at all. I would be totally happy to recommend this home to friends or family. I am really humbled by the love and care given to family as well as loved ones in care. The staff work so hard, from cleaners right through to those in charge. Everyone is so kind and helpful nothing is too much trouble. I think this home is certainly 5 star plus.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for you feedback. We truly appreciate your kind works.

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Review of Ashcroft Care Home from K L (Friend of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience
So wonderful! The activity coordinator was so kind and caring. It was lovely to see the wonderful animal activities and other activities that she has put together for all of the residents at the care home. The care home felt like a home away from home, with lots of love and support for everyone. Nothing was as complicated or difficult to do when asked.

Thank you, everyone.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving such a wonderful review. We really appreciate your feedback.

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Review of Ashcroft Care Home from L S (Friend of Resident) published on 24 February 2025 Submitted via Website
Overall Experience

Staff are fabulous, caring and so patient with not only my friend but all the residents within the home, my friend is cared for in such an amazing manner! All her personal hygiene is fantastic! They have a hairdresser come in so that's always kept on top of. The activity lady is always doing their nails in the sensory/nail bar For a period of relaxation, she offers a wide range of activities always keeping them busy if it's trips out, painting, armchair travel, pet therapy she's always busy with them and they are always happy. They have entertainment once a week, someone different every time keeping the residents entertained. The food is amazing the two cooks go out of their way to make outstanding dinners! Pudding is always my friend's favourite. Domestic is always doing a great job! No job is too big for them! Her room is always clean and smells lovely. Management is always happy to help if we ever have a problem. Overall if I could give this care home any stars it would 10! They deserve it!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for taking the time to leave such a wonderful review. We truly appreciate your feedback.

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