Care Homes Owned by Electus Healthcare Ltd

I am extremely pleased with the care my father receives at Abingdon Care Home in the Armagh Dementia Unit. The staff consistently ensure he is cared for with dignity, kindness and respect. They always do their very best to keep him comfortable, engaged and entertained, which gives our family great reassurance. The home itself is bright, welcoming and spotlessly clean, creating a warm and pleasant environment for residents and visitors alike. The quality of the food is excellent, and it is clear that residents' wellbeing is a top priority. I am truly grateful to all the staff for their dedication, compassion and care for Dad.

My parent has been in this facility for a number of years. Although it was a difficult decision to place my parent in care they have settled well. The staff are very caring and helpful. The facilities are clean and there are activities for the residents to undertake. I couldn't thank the staff enough for there care.

I am satisfied that my relative is well cared for and her personal needs are met

If I have any concerns I speak to the staff and nursing staff to have any issues resolved.

We found the nurses in charge to be very caring, professional and resident centred.

Thank you all

Daddy has been a resident in Larne CC for 2 months now. He has settled well and is obviously clean and well cared for. Staff have been very caring and attentive to his needs. When he had an infection and was bedbound they turned and changed him regularly and recorded it. The Home itself is a lovely building and is very clean and welcoming. We asked a lot of questions when he was settling in and no-one made us feel like a nuisance. Daddy doesn't have much speech now but staff seem to do their best to interact with him as much as possible. We are very happy with his care to date.

My mummy is in the dementia unit two years now. They have taken really great care of her and i know she is safe, warm and clean. The staff are always friendly and professional and treat her like their own family. This means a lot to us. I cant thank them enough for what they do for her. She loves the entertainment and enjoys a good laugh with the staff.

My husband was in this wonderful home for few months and he settled in well and got to know the staff. His needs were met and any problems were seen to immediately. The staff were brilliant, very caring and pleasant to talk to and made you feel at home. We as a family were very upset to move him but it was too far for me to travel as I don't drive and can't always get a lift. I wish we could've taken the staff with us. The home was bright, decore pleasant and spotlessly clean. It was comforting for older people. They have regular activities for those willing to take part. Thanks to the Manager, Deputy Manager and all the staff for their hard work and taking care of my husband.

My granny has dementia and fell, she was put in this care home for some rehabilitation and to heal. The care was abysmal, we encountered staff eating the food from residents plates before giving it to them, they sent my granny in an ambulance without knowing where she was going and we had to drive around hospitals to find her, they would undress and dress her in the day room in front of people, the room she was in barely felt habitable and when we moved her from their care they didn't record it properly and phoned us a day later saying that she was ready to be moved to the new home, she had already been out of their care for at least 12 hours and so this was a blatant lie and showed they had went at least 12 hours without checking on her well being or even seeing her. I would say that the service she recieved here could not be considered "care" as the home had no idea of her whereabouts at least twice and they also lied about this. I would not want anyone else to go through this.

I witnessed my mum become very quiet and lose confidence in herself and as soon as we could we removed her to another care home. I will never forgive myself for allowing her to be placed here.

My father was a patient here for end-of-life care. He was treated with the utmost respect and we cannot fault the nursing staff, carers, and manager for their kind and compassionate care. The home has a calm atmosphere, modern furnishings and decor.

Wonderful care from dedicated and professional staff. Nothing was too much trouble. They looked after my brother who was there for two weeks respite care and I cannot sing their praises highly enough.

The staff look after my mother very well. They try to keep her occupied and interactive to the best of their ability. They always immediately inform me of any issues. My mother's room is always clean and tidy.

Recently my mum was taken to hospital and speaking to the ambulance staff who took her they informed me that it was the best transfer they have had from care home to hospital as all info, script details etc were ready and waiting on them when they arrived at Edgewater.

The staff at Edgewater Lodge could not do enough for my father-in-law during his stay. I highly recommend Edgewater Lodge. The company running the home, Electus Healthcare, were professional and met his needs and the staff were caring and worked with us during what is a difficult time for us all. Well done the Electus team.

I visited my sister and had to ring the bell to gain entry for approximately 10 minutes, one care staff member, have yet to see any nursing staff when visiting and care staff are thin on the ground. Urine smell constantly there and the place is unclean. In a room facing my sister, the floor was full of cigarette ends and dust and a total mess. I find the care home very uninviting, no friendly atmosphere. I'm sad to say that I can't think of one positive thing. Overall very uncared for place for visitors and most definitely residents.

I have been visiting Cedarhurst Lodge for a number of years now, as I, along with other members of the clergy, take a monthly church service. The residents are always immaculately dressed and are always neat and tidy. I have even seen the staff change someone's jumper because of a stain on it. The staff all appear attentive towards the residents. Even though they hardly engage or even speak to any anyone you can see they recognise the staff. The home is always lovely, clean and tidy and smells fresh when you first enter into the unit. The residents are a lovely bunch and seem to enjoy the services as they all sing along.

On my visit on Saturday 29/2/2020, the nursing home was extremely smelly and somewhat dirty. One of the resident's rooms was covered in cigarette stubs, ash, water and complete disarray. My sister's room had lots of cups lying around the sink area and her room extremely dusty. Some staff are very unfriendly and when asked a question, you only get a one-word answer. My sister herself has said on numerous occasions she is very unhappy and sad in Cedarhurst.

The actual buildings and rooms are not the most modern but the level of care is excellent.