Electus Healthcare Ltd in County Antrim | 5 Care Homes

Review of
Abingdon Manor Care Centre
from M M (Wife of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

My husband was in this wonderful home for few months and he settled in well and got to know the staff. His needs were met and any problems were seen to immediately. The staff were brilliant, very caring and pleasant to talk to and made you feel at home. We as a family were very upset to move him but

it was too far for me to travel as I don't drive and can't always get a lift. I wish we could've taken the staff with us. The home was bright, decore pleasant and spotlessly clean. It was comforting for older people. They have regular activities for those willing to take part. Thanks to the Manager, Deputy Manager and all the staff for their hard work and taking care of my husband.

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Review of
Larne Care Centre
from Joy M (Granddaughter of Resident) published on 7 March 2025 Submitted via Website • Report

Overall Experience

My granny has dementia and fell, she was put in this care home for some rehabilitation and to heal. The care was abysmal, we encountered staff eating the food from residents plates before giving it to them, they sent my granny in an ambulance without knowing where she was going and we had to drive around

hospitals to find her, they would undress and dress her in the day room in front of people, the room she was in barely felt habitable and when we moved her from their care they didn't record it properly and phoned us a day later saying that she was ready to be moved to the new home, she had already been out of their care for at least 12 hours and so this was a blatant lie and showed they had went at least 12 hours without checking on her well being or even seeing her. I would say that the service she recieved here could not be considered "care" as the home had no idea of her whereabouts at least twice and they also lied about this. I would not want anyone else to go through this.

Reply from Operations Manager, Operations Manager at Larne Care Centre

Very sorry this has happened. We are carrying out our own internal investigations.

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Review of
Larne Care Centre
from K M (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report

Overall Experience

My mother stayed here to recouperate and heal after a stay in hospital, this placement was offered by social services. My mum was not cared for as she should have been, her hygiene was neglected, we witnessed a member of staff eat food from her plate before giving it to her and she suffered a fall and

was not taken to hospital even though she was on blood thinners.
I witnessed my mum become very quiet and lose confidence in herself and as soon as we could we removed her to another care home. I will never forgive myself for allowing her to be placed here.

Reply from Operations Manager, Operations Manager at Larne Care Centre

Very sorry this has happened. We are carrying out our own internal investigations.

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Review of
Larne Care Centre
from Kelly M (Sister of Resident) published on 21 July 2023 Submitted via Website • Report

Overall Experience

Wonderful care from dedicated and professional staff. Nothing was too much trouble. They looked after my brother who was there for two weeks respite care and I cannot sing their praises highly enough.

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Review of
Larne Care Centre
from David M (Son of Resident) published on 31 March 2021 Submitted via Website • Report

Overall Experience

The staff look after my mother very well. They try to keep her occupied and interactive to the best of their ability. They always immediately inform me of any issues. My mother's room is always clean and tidy.

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Review of
Cedarhurst Lodge Care Home
from M L (Sister of Resident) published on 24 June 2020 Submitted via Postal Card • Report

Overall Experience

I visited my sister and had to ring the bell to gain entry for approximately 10 minutes, one care staff member, have yet to see any nursing staff when visiting and care staff are thin on the ground. Urine smell constantly there and the place is unclean. In a room facing my sister, the floor was full

of cigarette ends and dust and a total mess. I find the care home very uninviting, no friendly atmosphere. I'm sad to say that I can't think of one positive thing. Overall very uncared for place for visitors and most definitely residents.

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Review of
Cedarhurst Lodge Care Home
from Lydia M (Regular Volunteer) published on 23 June 2020 Submitted via Website • Report

Overall Experience

I have been visiting Cedarhurst Lodge for a number of years now, as I, along with other members of the clergy, take a monthly church service. The residents are always immaculately dressed and are always neat and tidy. I have even seen the staff change someone's jumper because of a stain on it. The staff

all appear attentive towards the residents. Even though they hardly engage or even speak to any anyone you can see they recognise the staff. The home is always lovely, clean and tidy and smells fresh when you first enter into the unit. The residents are a lovely bunch and seem to enjoy the services as they all sing along.

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Review of
Cedarhurst Lodge Care Home
from D L (Sister of Resident) published on 12 June 2020 Submitted via Postal Card • Report

Overall Experience

On my visit on Saturday 29/2/2020, the nursing home was extremely smelly and somewhat dirty. One of the resident's rooms was covered in cigarette stubs, ash, water and complete disarray. My sister's room had lots of cups lying around the sink area and her room extremely dusty. Some staff are very unfriendly

and when asked a question, you only get a one-word answer. My sister herself has said on numerous occasions she is very unhappy and sad in Cedarhurst.

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Review of
Cedarhurst Lodge Care Home
from J B (Resident) published on 21 May 2018 Submitted via Postal Card • Report

Overall Experience

The food is lovely, everyone is very helpful.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you for letting us know how we are doing at Cedarhurst Lodge Care Home. We are happy to hear that your experience has been so positive. Have a wonderful day!

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Review of
Cedarhurst Lodge Care Home
from Mary M (Resident) published on 15 May 2018 Submitted via Postal Card • Report

Overall Experience

I am happy to live here. Everyone is very friendly and content.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you, Mary, for your wonderful feedback about your experience of Cedarhurst Lodge Care Home. We are pleased to hear it has been so positive. Have a fantastic day!

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Review of
Saintfield Lodge Care Home
from Carol C (Sister of Resident) published on 12 April 2018 Submitted via Postal Card • Report

Overall Experience

Staff are very helpful and friendly, deal with any issues in a courteous and professional manner. The advice was given when needed, by members of staff and manager. Brother's needs are met and appointments are always kept and I am always updated on a daily basis. Home well organised and my brother is

very happy in Saintfield Lodge Care Home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Saintfield Lodge Care Home

Thank you, Carol, for your feedback following your experience of Saintfield Lodge Care Home. We appreciate you taking the time to let us know how we are doing and are pleased to learn that your experience has been so positive. Have a great day.

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Review of
Saintfield Lodge Care Home
from Florence D (Sister of Resident) published on 11 April 2018 Submitted via Postal Card • Report

Overall Experience

My brother has been a resident in Saintfield Lodge for over 10 years and over this time, he has been well looked after in all respects. The staff are extremely courteous and caring to all residents.
We as a family are very happy with the care that is provided, it feels like home to my brother and

us as a whole.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Saintfield Lodge Care Home

Thank you, Florence, for your comments about your recent experience at Saintfield Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of
Saintfield Lodge Care Home
from Sam J (Resident) published on 6 April 2018 Submitted via Postal Card • Report

Overall Experience

I have resided at the home for quite some time. During this time I have found the management, nurses, and other staff very willing to assist in every way. If there is something that requires medical attention the nurses will not hesitate to bring a doctor from outside the home. In my opinion, this is

very reassuring and that is why I feel secure and safe in the home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Saintfield Lodge Care Home

Thank you, Sam, for sharing your experience of Saintfield Lodge Care Home. We are happy to hear it has been so positive and that you have been pleased with the quality of our care. Have a wonderful day.

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Review of
Cedarhurst Lodge Care Home
from K P (Resident) assisted by family/friend published on 25 August 2017 Submitted via Postal Card • Report

Overall Experience

I have found my time at Cedarhurst Lodge very enjoyable and fun.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cedarhurst Lodge Care Home

Thank you for your comments about your recent experience at Cedarhurst Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review of
Cedarhurst Lodge Care Home
from Dezzney P (Friend of Resident) published on 23 August 2017 Submitted via Postal Card • Report

Overall Experience

I have been visiting Cedarhurst Lodge over the last few years and I have found the staff to be very friendly and welcoming.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cedarhurst Lodge Care Home

Thank you, Dezzney, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cedarhurst Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of
Cedarhurst Lodge Care Home
from Rosemary K (Friend of Resident) published on 7 August 2017 Submitted via Postal Card • Report

Overall Experience

I first visited Cedarhurst in 2009 when I was looking for a care home for my mother. I had good vibes about it. The staff were and still are, dedicated and friendly. I visit each week to chat with the residents the rewards are wonderful. I would recommend a son/daughter to visit Cedarhurst if looking

for a safe and happy environment for their loved ones.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you for sharing your positive experience and for recommending Cedarhurst Lodge Care Home!

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Care Homes Owned by Electus Healthcare Ltd in County Antrim

Electus Healthcare Ltd Locations in County Antrim (5)

Electus Healthcare Ltd Reviews in County Antrim (16)

Reviews posted for members of Electus Healthcare Ltd

Abingdon Manor Care Centre

Larne Care Centre

Larne Care Centre

Larne Care Centre

Larne Care Centre

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

Saintfield Lodge Care Home

Saintfield Lodge Care Home

Saintfield Lodge Care Home

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

Cedarhurst Lodge Care Home

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