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Care Home Owned by Kathryn Homes NI Ltd in County Armagh

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kathryn Homes NI Ltd in County Armagh

Only the locations & reviews in County Armagh for Kathryn Homes NI Ltd are showing below.

View the details of all 13 locations (with 552 reviews) owned by Kathryn Homes NI Ltd

Kathryn Homes NI Ltd Locations in County Armagh (1)

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1 Care Home owned by Kathryn Homes NI Ltd in County Armagh
Orchard Lodge Care Home

1 Desart Lane Close, Armagh BT61 8BF 

9.9 47 reviews
"My mum is a resident here and I am extremely happy with the care that she receives. If I do have any concerns the staff are very willing to…"   Read all 47 reviews
Location Type Care Home

Orchard Lodge is a purpose built nursing home situated just off Cathedral Road alongside St Patrick’s Cathedral. The home has views of the two Cathedrals and surrounding city from most of the bedrooms, main lounges and all dining rooms. Orchard Lodge… Read more about Orchard Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 55 Rooms

Kathryn Homes NI Ltd Reviews in County Armagh (47)

9.1

Kathryn Homes NI Ltd has a Group Review Score of 9.1 (9.084) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kathryn Homes NI Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Kathryn Homes NI Ltd
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Review of

Orchard Lodge Care Home

from Anne-Marie M (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident here and I am extremely happy with the care that she receives. If I do have any concerns the staff are very willing to resolve any issues. The staff are very kind and respectful. The activity staff are brilliant and really get the residents engaging. Since they have joined there
is a great difference in the residents mental health.
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Review of

Orchard Lodge Care Home

from Robert D (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From having not knowing exactly what to expect when my mother came into Orchard Lodge, to exactly what I and my other family members have experienced from Orchard Lodge I can only describe as excellent. From the 1st day my mother has been treated and looked after to the highest of standards. From the
manager Adelina, to Chloe the care assistant, and all the staff who make Orchard Lodge the beautiful place it really is. Words cannot explain how happy I and my family are with the professional job and facilities to which my mother is being cared for. Words fail me to which all those who work in Orchard Lodge carry out their duties.
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Review of

Orchard Lodge Care Home

from L M (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being very well looked after in Orchard Lodge. The nursing staff are extremely attentive and we have no concerns about her wellbeing. We would recommend this home to any other family.
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Review of

Orchard Lodge Care Home

from Patricia H (Cousin of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been in Orchard Lodge since June '23. She was then 99 years of age and very unsettled and disorientated initially. Every effort was made by the staff to help her settle in. I am aware that she needed, and still needs, a great deal of patience, especially when having her personal needs
attended to. I am grateful that this team remain consistently compassionate despite the many challenges. I notice my relative is always clean with fresh clothes. The very friendly nurses always keep me fully informed so I could not be happier with the overall service.
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Review of

Orchard Lodge Care Home

from S M (Son of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard Lodge is a very good care home. All of the staff are excellent and the care and attention to detail are very good. They display a high level of care and empathy with patients and relatives at all times. I have no hesitation in recommending Orchard Lodge based on my mother's care.
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Review of

Orchard Lodge Care Home

from Dawn L (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the level of care provided to my mother. She has found that the staff are caring and considerate. They look after her needs, and provide conversation and banter that she enjoys. The home is a clean and pleasant environment, the staff are friendly and attentive, and it has
become her home from home.
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Review of

Orchard Lodge Care Home

from Wendy R (Daughter of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchard Lodge is a fantastic home for those living with dementia. All staff I have encountered have been respectful, compassionate and kind. They all go the extra mile to make the resident's lives enjoyable and interesting. The entertainment programmes engage the residents in fun-filled activities where
they can relate to other residents and staff. The quality of the food is excellent and the home is spotlessly clean. Relatives are immediately involved in any health issues. It is a massive relief to know my mother is safe and happy surrounded by professional, kind and respectful staff.
Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home
Thank you for your positive reveiw, we strive to ensure that all our residents enjoy their time at Orchard Lodge through creative activities and person-centered care provided by our dedicated staff…read more
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Review of

Orchard Lodge Care Home

from C R (Sister of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is mainly well-settled. I find the staff to be very good, friendly and communicative about her. I can't say anything negative about my experience. Thank you.
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Review of

Orchard Lodge Care Home

from Lynne M (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very well looked after and has settled into Orchard Lodge as his new home, for now. The staff members are helpful, friendly and very professional in their work.
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Review of

Orchard Lodge Care Home

from David J (Son of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident at Orchard Lodge in January 2020 - we could no longer manage her at home due to dementia. We were very pleased with the way Orcchatd staff treated her, showing respect and professionalism. Mum is very settled, and it suits us well that we can visit at any time. We would recommend
Orchard Lodge to any family.
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Review of

Orchard Lodge Care Home

from D D (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are very happy with the excellent care and attention our mother is receiving at Orchard Lodge Nursing Home.
She is also happy living there.
All the staff are pleasant and cheerful, always taking time to ensure Mum is comfortable and happy. We are reassured that all our mother's needs
are being met at Orchard Lodge.
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Review of

Orchard Lodge Care Home

from Mark M (Son of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Orchard Lodge for six months. The family were very anxious and hesitant about admitting our mum to any care home, let alone Orchard Lodge, as she was most reluctant, and there was huge potential for stress and worsening of her condition. As it turned out, we could not have wished
for a better outcome. Thanks to the skill and care of staff and management, Mum settled immediately. She is safe, secure and very content. We have nothing but praise for Orchard Lodge.
Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home
Thank you very much for your feedback. All of us in Orchard Lodge are delighted by your family’s and your Mum’s experience. We know how hard it can be to make the decision to admit your loved ones…read more
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Review of

Orchard Lodge Care Home

from Grainne P (Daughter of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mummy has been a resident of Orchard Lodge since July 2023 and has been shown great kindness and wonderful care. All staff are very diligent about her health and we are kept very well informed about mummy's wellbeing. I call nearly every day and everyone is always friendly and welcoming. Thank you sincerely
from all our family, you are doing a sterling job!
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Review of

Orchard Lodge Care Home

from Trudy C (Daughter of Resident) published on 26 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care and attention that my mum gets. Mum is generally settled and happy at Orchard Lodge. Her diabetes is being managed well.
She likes it here and I am happy with the nurses and carers. Everyone is very helpful and nice.
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Review of

Orchard Lodge Care Home

from David H (Son of Resident) published on 26 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Orchard Lodge for 5 years and my experience with all the staff over that period of time has been consistently excellent. I feel confident that she is being well cared for by competent and conscientious staff. My sincere thanks to all the staff in the Navan Unit.
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Review of

Orchard Lodge Care Home

from Clare D (Friend of Resident) published on 27 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard Lodge Home is home from home! They are so friendly, helpful and accommodating! I’d like to mention all the staff but in particular three ladies and the lovely young fella I didn’t get his name but he comes down to say ‘Good Night’ at the end of his shift and I know my friend really appreciates
this, it’s the simple things that count and the girls have my friend spoilt!! Thank you.
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Review of

Orchard Lodge Care Home

from Margaret N (Sister of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care to my sister. Can’t thank you enough. My sister really enjoyed her stay. She was treated with such respect and dignity.
Staff were friendly and took the time to listen to all my concerns no matter how small.
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Review of

Orchard Lodge Care Home

from Tanya J (Sister of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
I was phoned on Sunday 14/08. I was told by a relative of another patient that my sister went into a bedroom and a man followed her. A staff went in and my sister was sitting on the bed, the man leaning over her. I went in to be told a resident went to staff on 12/08 and told them the same man was in
my sister's bed. This was never reported. On 16/08 I was phoned again and my sister was in a male's room, he had his clothes off and he had previous of this before. I went to the manager on 15/08 and he wasn't told about 12/08. He has since left. He also told a member of staff not to make a report. I'm only getting this done now as I've had bad health since this.
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Review of

Orchard Lodge Care Home

from A H (Wife of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in Orchard Lodge Care Home for seven months now, most of which time the home has been in lockdown due to Covid restrictions. However, I am very pleased with the care he is receiving the staff are warm and welcoming and very approachable. I am kept informed of any issues concerning
my husband's wellbeing and I have every confidence in the management of his health needs.
Reply from Jenny Willis, Home Manager at Orchard Lodge Care Home
Hello, thanks for your review. We are so grateful to hear, even in the toughest circumstances from the pandemic, that you remain satisfied with the kindness of our staff, from the care team to…read more
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Review of

Orchard Lodge Care Home

from Anne M (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at start of lockdown last March. This was a very anxious time for both my mum and our family. We need not have worried as everyone from the management, office staff, chef, cleaning staff, and the wonderful team in the Navan Unit became Mum's second family. The patience, love,
care and understanding she was shown from everyone was exemplary.
Unfortunately, my mum became ill a short time ago, and needed palliative care. Again, the staff in Navan were outstanding, going above and beyond anything we could have hoped for.
I was warmly welcomed to visit both day and night, nothing was too much trouble for the staff.
Sadly my mum passed away recently, and again, everyone at Orchard Lodge was so supportive and caring to all my family.
Orchard Lodge will always be a special place to me, and I will always be grateful for my mum's time there.
I would wholeheartedly recommend this care home to anyone.
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