Care Home Owned by Danforth Care Homes in East Riding of Yorkshire

I would recommend it without hesitation.

My dad moved to Primrose House from Leicestershire to be nearer family, and he was warmly welcomed. With the carers quickly picking up on his unique sense of humour, love of Lego, and penchant for fruit juice he settled in no time. I was particularly impressed and pleased to see him out of his room, thanks to some gentle encouragement, and the way in which he was supported towards greater mobility. Unfortunately my dad's time at the home was far too short but the whole team's approach to his last days was amazing. I do hope they all know what a wonderful job they do, how very important it is, and how much we've appreciated them.

lovely. All clothes clean and packed - though some underwear and t-shirts a bit 'grey' - maybe washed too hot? Would use again and would happily recommend.

care. She has been there for just over two weeks now and she is loving it, her words "5*". From the beginning all the staff have been wonderful, caring, cheerful and so helpful with everything. PH is very welcoming, so clean and tidy and so much space. We love the laundry system, little buttons with the room number on put into all the clothing.
The food is great, she has eaten more in two weeks than she has in ten weeks. Nothing is too much trouble for the staff. I went with my Husband to visit and he was bowled over by the care and love the Dementia residents were given, he actually welled up. Mum is happy and loves the company as she has lived alone for over four years now. Thank you

home cooked made with love and amazing presentation.
The home it self is well looked after clean and tidy. Everyone is so helpful and cannot do enough to ensure there service users are content and happy. We are really happy she has her sparkle back ! Thankyou again

are brilliant. I cannot fault how she was treated from the management and care staff to the staff that looked after her room and those that tried to accommodate her eating habits as her health declined. The end of life care that she received was superb and she was shown great dignity. The care and compassion that we received as a family was incredible . I cannot thank everyone at Primrose house enough for their help. I would wholeheartedly recommend this Residential home if the time comes for you to make the decision to either live there yourself or if you need to arrange accommodation and care for a loved one. I wish that she had gone there sooner. Thanks

Primrose House assured us after visiting her to assess her behaviour they would be able to provide the care she needed.
Sadly 10 months later this has not happened and yet again she has been served notice.
We have moved her to a home that provides mild, moderate and complex dementia care but the actual move was traumatic both for her and the family.

sister and husband who travelled from Wiltshire because my mother was not expected to last. During this distressing time, we have received kindness and good counsel to the extent that we are unable to find the words to thank them enough. Without exception, the staff and management at Primrose House are professional in their approach with empathy and kindness at every moment. We cannot fault them, they are wonderful. The activities are brilliant, from exercises to crafting, there is never a dull moment. The rooms are stylish and comfortable, cleanliness is a priority and care paramount. We looked at several homes and I am so happy we decided on this one. Mum is now on the mend thanks to them.

a few days.
We explored several care homes in the area with the intention of finding a permanent place for Mum, and Primrose House stood out as the best, by far. The quality of the food is excellent, and the facility is always clean and well-maintained. The staff show great care and dedication to the residents, following care plans meticulously and providing personalised attention.
Overall, Primrose House has exceeded our expectations in every aspect. I wouldn't hesitate to recommend them to anyone looking for a caring and supportive environment for their loved ones.

want anything less for my mum!
We are happy to recommend this place, covers everything you could possibly need for your family.

this would be the home my mother would transfer to. Her short-term stay in a previous home went very well but I needed somewhere nearer so I could visit more easily. The place always has a friendly feel upon entering reception with a warm welcome. The facilities are superb and the whole building is kept beautifully clean.
The care staff engages with the residents and there is always something happening to provide stimulation and excitement. Visitors are made extremely welcome at any time and staff are extremely friendly at all times. I have been kept very well informed of any concerns relating to my mother and I certainly have peace of mind that she is extremely well looked after. Thank you.

with Mum. The activities the home provides are outstanding along with the meals provided. We are always made to feel very welcome and part of the team. There are always going to be the odd problems but these are resolved professionally and with care and consideration.

had a family Christmas meal last year it was so delicious we have booked again.

and his staff made our experience very much more comfortable. The facilities at the care home are amazing but it's not what attracted us the most, it was the people who were going to care for my mum. The service users all seemed so happy and content, engaged with a whole raft of activities. The staff were equally as happy and engaged. This was all witnessed during a visit which was not prearranged. During the last few days, we received great support with finance, transfer arrangements, planning, and above all reassurance that my mum would transfer successfully and would receive the care and stimulation she needed. It is only day one but they have been true to their word, and we are so grateful.

home, that she was not looked after half as much as she had been on her first day here at Primrose. Her clothes have a special tag so they know they're hers, the small but special touches, the personal care plan, the activities, the love. We know everything is wonderful already and we have definitely made the right choice. We cannot thank the whole team enough, they know her already and she's part of the family. Thank you.