Danforth Care Homes in Norfolk | 4 Care Homes

Review of
Woodland Court Care Home
from L G (Daughter-in-law of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

My lovely father in law was coming in as respite a few times and was so happy being here so now is permanent resident also his beautiful dog Daisy she is now a resident here too there both settled and very happy here. Dad is very well cared for but also very independent as well he always peaks so highly

of woodland court and the staff and managers are so lovely and go above and beyond for him and Daisy too. The food is very high standards and dad always tells us what meals he has had and definitely loves the deserts. We are so happy Dad is here and Daisy too as together they are inseparable we are so grateful to woodland court for allowing Daisy to be here permanently.

Reply from Amy Batchelor, Customer Relations Manager at Woodland Court Care Home

Thank you so much for your heartfelt review. We are absolutely delighted to hear how happy your father-in-law is at Woodland Court, and how well he and lovely Daisy have settled in. It's always a joy to see the two of them together; they truly brighten everyone's day. We're especially pleased that he feels both well cared for and independent, as maintaining dignity and choice is at the heart of what we do. Your kind words about our staff and management mean a great deal to us - they are passionate about going the extra mile for our residents. We're also glad to hear he's enjoying the meals. I will ensure we pass on his compliments to our kitchen team, especially about the desserts! Thank you again for your trust in us. It's an honour to have your father-in-law and Daisy as part of our Woodland Court family.

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Review of
Coronation House
from Steve W (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

The overall impression of Coronation House is very modern, exceptionally clean and well staffed care home. It is a very welcoming, nicely laid out establishment. The staff are very friendly, always available if you have any problems you wish to discuss.

Reply from Teresa Burgess, General manager at Coronation House

Thank you for the wonderful review. The whole team at Coronation house pride themselves on delivering outstanding care and offering a warm, welcoming environment.

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Review of
Woodland Court Care Home
from Helen J (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

First impression is like entering a smart hotel! Friendly welcome by a staff member who escorted me to the garden room where my friend was sitting - all spotlessly clean with good quality furniture. I had travelled 40 miles to visit, so I stayed for lunch, which was well presented, nutritious and just

the right quantity. (soup, sausage casserole, apple crumble, fruit juice). We then walked around the gardens, flowerbeds and seating - before sitting outside on the patio with a cup of tea! My friend's room was lovely, excellent en-suite, roomy wardrobe and drawers, plus shelving for photos and memorabilia.

Reply from Amy Batchelor, Customer Relations Manager at Woodland Court Care Home

Thank you so much for taking the time to share your lovely feedback. We're thrilled to hear that your visit made such a positive impression, and that you felt warmly welcomed from the moment you arrived.It's wonderful to know you enjoyed the lunch and found everything to be just right Our wonderful chef's put a lot of care into making sure our meals are both nutritious and enjoyable. We're also so pleased you had a chance to stroll through the gardens and relax on the patio with a cup of tea - it's one of our favourite spots too!Thank you again for visiting, we hope to see you again soon!

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Review of
Broadlands Lodge Care Home
from S L (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I recommended Broadlands Lodge to friends following a very positive experience with my own Mum. Forget all you preconceptions about care homes. BL is a breathe of fresh air. The facilities are supber in terms of decor, rooms, choice of communal areas. But what makes it is the staff and management. Always

approachable and go out of their way to learn about each resident. Families and visitors made to feel very welcome, and there's always something going on. Thank you to the whole team.

Reply from Amy Batchelor, Customer Relations Manager at Broadlands Lodge Care Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to the whole team that you've recommended Broadlands Lodge to others based on your experience with your Mum.We're so pleased to hear that you found the facilities, communal spaces, and overall atmosphere such a positive contrast to the usual expectations of care homes. Creating a welcoming, vibrant, and homely environment is at the heart of everything we do.Your lovely comments about our staff and management are especially appreciated, they work incredibly hard to build genuine relationships with each resident and their families, so it's wonderful to see that recognised. Thank you.

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Review of
Woodland Court Care Home
from Robert T (Son of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

Woodland Court is a new recently opened building with very modern and clean rooms and communal facilities. My mother was placed here on 28 July, for an initial 2 to 4 week despite trial period. Mum was very reluctant with a closed mind but soon relaxed. Perhaps the best recommendation that I can give

is that Mum completely changed her mind within the first week and nothing a insists that she loves it here and does not want to live anywhere else. We have encountered teething problems regarding Mum's routines and washing which were addressed quickly to our satisfaction. The staff are very accommodating and helpful and there is a very cordial and calm atmosphere that is largely due to the care staffs attention and kindly manner. It's early days of course but I have confidence that once the organisation is fully functional my Mother is safe, well looked after and above all else happy.

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Review of
Woodland Court Care Home
from Ruby H (Partner of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

Nothing is too much trouble. The girls are lovely. You are on to a winner here.

Reply from Amy Batchelor, Customer Relations Manager at Woodland Court Care Home

Thank you so much for your kind words! We're so pleased to hear that you've had such a positive experience and that our team made you feel so well looked after. We truly believe it's the little things that make the biggest difference, and your support means a lot to us.

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Review of
Heath Lodge Care Home
from L H (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum came into Heath Lodge Care Home in Feb 2023, one of 3 first residents. Early settling difficulties were managed well. The home has grown well, to 56 residents, under the excellent management of the manager & her professional team.
Mum is well cared for, both physically & emotionally. Nothing is

too much trouble for staff, from managers & admin, cleaning, carers, caterers & activity staff. Mum gradually joining in with a few activities now.

Reply from Hazel Madden, Home Manager at Heath Lodge Care Home

Thank you so much for taking the time to leave a review and for your very kind feedback. I am so pleased to hear that your experience of Heath Lodge is positive. I will make sure I share your feedback with the team

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Review of
Coronation House
from Stephen N (Friend of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

I find the care home a very nice place. The staff are very friendly and make it nice for my friend who is there.

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Review of
Coronation House
from K H (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

My 94 year old Mum was in Coronation House for a month's respite care/rehab following a fall at home and also 2x hospital stays. From the very first phone call and then the initial meeting at my mum's house, we knew that Coronation House was going to be good for our family. During her stay, we were

all impressed by the care given and the friendliness of all staff. It was lovely to be able to visit our Mum at any time, and also to be able to make tea/coffee whilst there. My mum had initially been resistant to staying, but agreed in the end that it was a lovely place and that the care given was excellent. Thank you!

Reply from jan gibbs, Regional Manager at Coronation House

Thank you so much for your very kind words. The manager and her team spoke very fondly of your Mum and said what a lovely lady she was and that it was a privilege to care for her. We are all really pleased that she had a wonderful time and that you were pleased with the care she received.

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Review of
Broadlands Lodge Care Home
from Avis B (Friend of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

My friend has been resident here for two years. He loves it. The care he has received is fantastic. He can be awkward and grumpy sometimes because of his dementia but the carers take all in their stride with him making him laugh and change his mood. Nothing is too much trouble, and he, despite his reluctance

at first to come into a care home, recognises that he is safe and secure with a caring, friendly atmosphere, it's the best place for him.

Reply from Jan Gibbs, Regional Manager at Broadlands Lodge Care Home

Thank you so much for your very kind feedback. We really do value your time to do this. I am so pleased to hear of that the manager and her team have been able to provide a safe and caring environment. We will certainly make sure the team see your feedback.

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Review of
Broadlands Lodge Care Home
from L B (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report

Overall Experience

I would highly recommend this care home. My mum has advanced dementia and the staff and management have been fantastic and very caring. The facilities are great - beautiful rooms and clean too. It is a relief knowing Mum and her needs are taken good care of. Thank you.

Reply from Jan Gibbs, Regional Manager at Broadlands Lodge Care Home

Thank you for your very kind words. I am so pleased to hear of your very positive experience when visiting the home and the care and service you and your Mum have received have met with your expectations. i will certainly make sure the manager and her team are made aware of your feedback.

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Review of
Woodland Court Care Home
from Andrew S (Regular Volunteer) published on 21 May 2025 Submitted via Website • Report

Overall Experience

I have visited Woodland Court several times since it opened, most recently to play The Last Post on VE Day. The staff are so kind and welcoming, which helps create a very relaxed atmosphere for residents and visitors alike. The Head of Entertainment, has a great spirit, which is exactly what is needed

in a care setting. And the chef's food was superb for the VE Day lunch. My father was in care in another excellent home, so I can safely say that Woodland Court is among the best. I greatly look forward to my next visit.

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Review of
Coronation House
from L N (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My parents were really looked after at Coronation house whilst enjoying some well needed respite. The staff were friendly, caring and always professional in their work. The residence itself is beautiful and more like a hotel than a care home. My parents are vegetarian (and fussy eaters) and they thoroughly

enjoyed the varied menu. My mother has complex medical needs that require timely medication and this was taken care of perfectly. I confidently recommend this loving care home to anyone who is looking for the very best care for their loved ones, it's amazing.

Reply from jan gibbs, Regional Manager at Coronation House

I am delighted to hear that your parents had a wonderful time at Coronation House and that our team were able to meet with your expectations. Thank you for taking the time to send your feedback and to provide your recommendation, it is very much appreciated and I will certainly ensure all the team are able to read your very kind words.

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Review of
Coronation House
from J C (Respite Resident) published on 7 May 2025 Submitted via Postal Card • Report

Overall Experience

Enjoyed my stay. The team are lovely.

Reply from jan gibbs, Regional Manager at Coronation House

Thank you for your feedback and I am so pleased to hear that you enjoyed your stay at Coronation House. I will make sure the team see your review and we look forward to seeing you again.

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Review of
Heath Lodge Care Home
from Kevin H (Son of Resident) published on 28 April 2025 Submitted via Website • Report

Overall Experience

My mum relocated to Heath Lodge following a hip replacement. From the first day I found the care to spot on. She needs quite a bit of personal care assistance which is provided with great care and respect. It takes skill and patience to do this without causing distress. Mum has quite bad dementia although

she has great humour about her. However they are well able to deal with quirky conversations. Oh, and they make a great cup of tea - essential for mum!

Reply from jan gibbs, Regional Manager at Heath Lodge Care Home

Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback as it helps us to understand where we can improve and enhance the experience for our residents. I'm so pleased to hear that you found the care to be 'spot on' and that your mother was treated with care and dignity. i will certainly ensure your feedback is passed onto Hazel and her team.

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Review of
Heath Lodge Care Home
from J E (Son of Resident) published on 25 April 2025 Submitted via Website • Report

Overall Experience

The experience of visiting Heath Lodge was excellent. This very much includes the combination of both carers and residents. Along with the environment, location and space - Indoors and out. During a visit over many days, the experiences was one of harmony, perhaps uniquely found within a holistic elderly

care environment. The kindness, compassion and communication of staff was very apparent and appreciated. The home is modern, new and designed with much deep consideration for its users. It felt closer to a comfortable retreat with well designed rooms and communal spaces located around an outdoor space with excellent potential. New trees, blooms and accessible flower beds are a continuous process, informed and inspired by residents ideas. Sitting out in the sun you'd be forgiven for thinking you were enjoying a holiday. Restorative respite at its best. I left feeling confident family thrive at Heath Lodge

Reply from jan gibbs, Regional Manager at Heath Lodge Care Home

Thank you so much for your very thoughtful feedback. I know that Hazel and her team will appreciate your kind words. I am so pleased to hear that your experience of Heath Lodge and its services was a very positive one.

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Review of
Woodland Court Care Home
from A R (Daughter of Resident) published on 21 April 2025 Submitted via Website • Report

Overall Experience

Mum was the first resident here for a week of respite care and the staff couldn't have been more attentive. The kitchen staff cooked just what she asked for and the portions were very generous, building mum up and going over and above to make mum feel at home. Obviously as the home is brand new, the

fixtures and fittings are immaculate, comfy and well thought out. The staff took time to get to know mum, her history, her likes and dislikes. We even popped back for a cup of tea and cake and the staff were so welcoming and spent time chatting with mum and me and making her feel special. We will definitely be using this home again. She did plenty of activities and although she has Alzheimer's the staff were patient and stimulated her brain with lots of different activities. Lovely people, nothing is too much trouble for them. The price is competitive. Not the cheapest in the area but not the most expensive. Certainly cheaper than some which are nowhere near the high standard of this one

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Review of
Heath Lodge Care Home
from John P (Respite Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

On the whole a good experience. Could do with more staff at times and there were variations in the quality of the food, particularly in the cooking.
Considering the cost I think the standard should be better,
There were no managers available over the weekends which is very surprising

Reply from jan gibbs, Regional Manager at Heath Lodge Care Home

Thank you for taking the time to provide us with your feedback regarding your experience. Of course we are disappointed that not all of your expectations have been met and as we take all feedback seriously, please be assured that your comments will be discussed with our team. I can advise you that whilst our General Manager and Care Manager' working hours are mainly Monday to Friday, they do provide management cover at the weekend and of course we always have a Unit Manager covering the whole weekend.

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Review of
Heath Lodge Care Home
from L E (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

I have held off writing a review for Heath Lodge Care Home for three months to ensure I got a very clear picture of the home, the staff, food, activities and overall care of my mother who is living with dementia....
I can now say, without a shadow of a doubt that Heath Lodge is an absolutely fantastic

Care Home in my opinion. I visit my mother a couple of times a week and after the initial settling in period, which is always tricky with dementia, she is now very happy. All of the staff are friendly, caring, polite and calm, they seem to genuinely care and know every resident well. The meals are delicious and mum always clears her plate (as do I when I join her for lunch!). There are daily activities which are varied and stimulating. The bedrooms are beautiful, my mother's has a door onto the enclosed garden which she loves. I genuinely can not fault this place and rave about it to my friends. It is such a relief to know my mum can spend the rest of her life in such a luxurious Home.

Reply from jan gibbs, Regional Manager at Heath Lodge Care Home

Thank you for your very kind feedback and I am pleased that you have found Heath to be the right home for your Mother. It is always a very daunting experience finding a new home for our loved ones, our team understand this, and they do their very best to make every day special. I will certainly pass on your feedback to our team.

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Review of
Woodland Court Care Home
from N D (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent, very professional, caring and extremely friendly staff. More like a five star hotel.

Reply from Amy Batchelor, Customer Relations Manager at Woodland Court Care Home

Thank you for your wonderful review and kind words about the fantastic team at Woodland Court, i will ensure you feedback is shared with the whole team. Thank you.

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Care Homes Owned by Danforth Care Homes in Norfolk

Danforth Care Homes Locations in Norfolk (4)

Danforth Care Homes Reviews in Norfolk (128)

Woodland Court Care Home

Coronation House

Woodland Court Care Home

Broadlands Lodge Care Home

Woodland Court Care Home

Woodland Court Care Home

Heath Lodge Care Home

Coronation House

Coronation House

Broadlands Lodge Care Home

Broadlands Lodge Care Home

Woodland Court Care Home

Coronation House

Coronation House

Heath Lodge Care Home

Heath Lodge Care Home

Woodland Court Care Home

Heath Lodge Care Home

Heath Lodge Care Home

Woodland Court Care Home

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