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Care Home Owned by Akari Care Ltd in Lancashire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Akari Care Ltd in Lancashire

Only the locations & reviews in Lancashire for Akari Care Ltd are showing below.

View the details of all 31 locations (with 1637 reviews) owned by Akari Care Ltd

Akari Care Ltd Locations in Lancashire (1)

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1 Care Home owned by Akari Care Ltd in Lancashire
Lindsay House

Parbold Hill, Parbold, Wigan WN8 7TG 

9.3 39 reviews
"My mother came into Lindsay House for two weeks after a recent fall to convalesce. Her room over looked the church and field she took…"   Read all 39 reviews
Location Type Care Home

Lindsay House is situated in peaceful, scenic surroundings on the well-known beauty spot of Parbold Hill. Its extensive refurbishment and investment gives the home a friendly and comfortable environment where residents are cared for by a dedicated team. There… Read more about Lindsay House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms
  • from £1,200 / week

Akari Care Ltd Reviews in Lancashire (39)

9.4

Akari Care Ltd has a Group Review Score of 9.4 (9.389) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

Overall Experience
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  • 7
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Date Published
  • 39
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Reviewer Connection to Akari Care Ltd
  • 12
  • 4
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Review of

Lindsay House

from J P (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Lindsay House for two weeks after a recent fall to convalesce. Her room over looked the church and field she took pictures to make it homely for the duration of her stay. Food was freshly prepared on site and was of a high standard. All the staff were professional, polite, helpful
and very friendly, nothing was too much trouble. I would highly recommend Lindsay House.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful review - your lovely feedback will be passed to all our Lindsay House team.
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Review of

Lindsay House

from O B (Son of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stays in Lindsay House for one week each month. All the staff members are friendly, professional and trustworthy. They treat my mum with warmth and respect. I know that when my mum stays in Lindsay House I can feel confident that she will be given the best possible care throughout. Lindsay House
is an excellent care home on every level.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful review, this will be passed to all our team.
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Review of

Lindsay House

from M B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad came to Lindsay House in July 24. Having lost mum he was struggling to live by himself. It's taken hima while to settle down as it was such a big change for him but the staff have been absolutely brilliant and he's now very happy and smiling again. He now really enjoys living here and loves all
the staff especially Ailish the activity coordinator who has got him interested in doing art and colouring therapy books its made a massive difference to his wellbeing.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your review and lovely feedback about your dad's experience of moving to Lindsay House, your kind words and praise for the team will be passed to them all.
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Review of

Lindsay House

from Carol H (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very kind, and professional team who care for my Mum with respect,compassion and dignity!
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful review about Lindsay House and our care team, your kind words and positive feedback will be shared with all involved in your mum's care.
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Review of

Lindsay House

from Paula B (Niece of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home with caring and compassionate staff, they're so friendly and there's nothing they wouldn't do for the residents and their families +friends.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful review and lovely comments, we will make sure these are passed to all the team.
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Review of

Lindsay House

from P C (Wife of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Lindsay for 2 1/2 years now and after a "rocky" start of a few other challenging moments over this time is well settled into their routine. The home is friendly, spotlessly clean with friendly + caring staff who do an amazing job under difficult circumstances.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your lovely comments and feedback which will be passed to all our team.
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Review of

Lindsay House

from N L (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Lindsauy for 2 1/2 years.
We have found everyone to be very helpful approachable.
My dad has received good, safe care and we have peace of mind knowing he is well looked after.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for taking the time to review Lindsay House, your lovely comments will be passed to all our team.
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Review of

Lindsay House

from Janet B (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care my mum gets from Lindsay House. All the staff are very considerate and always have time to discuss my mums wellbeing.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your kind comments and feedback about the team and care given. Your lovely review will be shared with our Lindsay House Colleagues.
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Review of

Lindsay House

from B M (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On approaching the care home, my first impression is how unkept the access area is - I.E - full of weeds! My friend sometimes prefers to stay in her room, which is clean and pleasant, However, when she is in the 'lounge', the TV is often showing inappropriate articles - IE 'police crime' items. (The
TV was showing a similar programme on remembrance Sunday). Her food -at breakfast is left to 'congeal' as no one helps or encourages her to eat her congealed 'breakfast cereal' would only be good to fill 'pot-holes'! At the weekend there are no senior managers present, and minimal staff, who are often on their phones. My friend receives holy communion on Sundays - but staff don't attempt to take her and the minister to a quiet place. I have not witnessed a church service/celebration there since my friends arrival.
The new activities coordinator is trying her best, but I often see her giving out tea etc to the residents. I can't believe that this is in her job description!!
I consider that some residents should be in a home that better suits their condition as I don't think that Lindsay House is equipped to deal with them. I would not like my mum to be in this care home.
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Review of

Lindsay House

from Barry C (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are really helpful and attentive and patient.
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Review of

Lindsay House

from Jane B (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lindsay House has been excellent for my mum's care needs. Used the home for respite first, then decided to put Mum in full-time in June this year. My mum has settled in really well, the carers are excellent, you can tell they have your mum's interests and needs at all times. Carers are always friendly
and will always engage in conversation. Any issues you may have the home has a friendly approach to answer any questions you may have. I am very happy because my mum is happy being here.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful review, your kind words and positive feedback will be passed to the team.
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Review of

Lindsay House

from Steven P (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lindsay House I would most certainly recommend, very friendly staff, loving to the residents, extremely professional, a very happy environment.
We as a family are more than happy with the care our father is receiving.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your wonderful feedback that will be passed to our team.
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Review of

Lindsay House

from Kathryn M (Daughter of Resident) published on 30 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad stayed at Lindsey House and did not receive a good standard of care. I would not recommend Lindsey House to look after anyone with a later diagnosis of Alzheimer's as the staff are lacking in experience and simply cannot tolerate that does not comply with their ways of running the home. We as
a family were very relieved to move Dad out of Lindsey House. Their lack of care when following basic instructions from a GP was dire, and sadly their lack of action has left us with no choice but to formally complain to Akari Care.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your review, I can confirm your concerns have been received and are currently being investigated.
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Review of

Lindsay House

from Gill H (Daughter of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An amazingly dedicated team who want the best for the residents.
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Review of

Lindsay House

from A B (Respite Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After surgery, I came to Lindsay House for six weeks. Without exception, the staff have been kind, caring and concerned. I have been invited to a little staff out of hours get together. I will miss their friendship and help.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your lovely review, your praise of both the home and care team is much appreciated and will be passed on to them.
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Review of

Lindsay House

from D B (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had to put mum into respite at the last moment. Mum was extremely daunted however the staff made her feel very welcome and safe. The staff were wonderful and gave mum so much care, she was sad to leave and it gave me peace of mind knowing she was being looked after so well. Can't thank them enough.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your fantastic feedback - we are very happy your mum felt welcome and cared for. Your lovely feedback will be passed to our team.
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Review of

Lindsay House

from Gabrielle H (Daughter of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum is 90 and has vascular dementia and Alzheimer’s. She tends to wander and gets confused and often tries to leave the home which she has visited before for respite. I feel that as her Alzheimer’s has progressed the management have been less able to accommodate her needs doing the bare minimum for
her well-being and safety and rather blaming her for things rather than understanding the disease. Staff are generally matter of fact rather than sweet and caring in manner. Management are rude or just indifferent. After a fall my mum was visited by a doctor 5 days later despite being in pain. The home in my opinion should not take Alzheimer’s sufferers.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for taking the time to review our home and appreciate some of the positive star ratings you have given us, all your other comments will certainly be forwarded to the home.
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Review of

Lindsay House

from Janice E (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and welcoming.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your review, your lovely comments will be passed to our Lindsay House care team.
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Review of

Lindsay House

from Gaynor W (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Lindsay House are very kind and caring. They do a great job looking after my mum. My mum always tells me how delicious the food is here.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for the lovely review - we'll be sure to let our fantastic kitchen team know your fantastic feedback!
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Review of

Lindsay House

from Ian C (Son of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Lindsay House are helpful and friendly but professional at all times. Father settled in very well and is happy to be here. He is well-fed and always pampered by the girls. He is clean and tidy, as is his room. I would personally recommend Lindsay House for anyone requiring 24/7 residential
care.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay House
Thank you for your positive review and recommendation, your lovely words will be shared with our Lindsay House team.
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Awards / Recognitions (1)

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