Care Homes Owned by Akari Care Ltd in Denbighshire

All the staff from management, care staff and domestics are absolutely brilliant! They all work together as 1 big team. He is always clean and usually dressed in matching tops and pants. This is important to us as a family and to J. Really satisfied with Canterbury House!!

My mother Shirley was a resident at Preswylfa for over a year and in all that time we found both the facilities and the staff to be first class we found that staff from all departments were excellent, kind, caring and often going above and beyond to look after residents, and wouldn't hesitate to recommend Preswylfa

Since m-I-law came here almost a year ago she has been well looked after by management and staff. Food is good. She needs medical care through the night.Activities make a big difference well done to all staff. Highly recommend this care home.

I have stayed at several homes, Preswylfa is by far the best. Staff are very kind and officiant and are made to feel welcome. Nothing is to much trouble for anyone. For any one considering this home to retire in, I can thoroughly recommend this home.

My mum is really settling in and is on end of life the staff are really good and caring and the manager is always involved with her care. They have took a lot of stress off me and my sister and we can relax a bit more knowing she is in good hands

My uncle has only been in Preswylfa nursing home a month he was previously in residential care and didn't want to leave his previous home but had to after a nursing assessment, Romana the clinical lead was fantastic keeping me informed regarding his acceptance and moving in date, the staff at Preswylfa have made him feel very welcome the standard of care is very very good, he always looks tidy and well presented and looked after. The food looks excellent and my uncle really enjoys the food he likes sitting in the upstairs dining room looking out of the window, he has settled in very well and we have been out a few times to the beach across the road and to town in his wheelchair

This has truly become a home for my Gran, she sees it as her own and I cannot thank you enough for this, it is credit to you all for creating such a safe environment for all of the residents.

Started a rocky start, but getting better, still worry when in work and unable to visit Mum. Position and catheter is a worry and not having regular pad care and washes. Leading nurse is doing her best for this to be done, but weekends and after 5 o'clock things slack. Staff can't do enough for us but just these little things need sorting.

Dad is comfortable, and happy. This means everything to the family. A daunting transition has been achieved with positive outcomes for all.

Visited friend who is a resident at Canterbury House. It's such a lovely, relaxed and friendly atmosphere. Music playing in hall when you arrive which is happy and welcoming. Staff all lovely, professional, friendly and caring. Very impressed, felt quite emotional in a happy way. Residents all happy

My husband was admitted to Canterbury House with Alzheimer's disease & because he was a danger to himself & others. Since his arrival he has been given outstanding care & support by the staff who have very skilfully nursed his illness & handled his difficult, sometimes aggressive personality. I cannot commend them highly enough.

My husband has been a resident for four years. Although his health is failing I visit him regularly and have always found him to be tidy, clean and dressed whenever I visit. The carers are friendly and caring and domestic staff very efficient. I can thoroughly recommend Canterbury House to anyone who ha to put a loved one into care.

We know that she is safe and well cared for which is a huge relief to us.

Can't fault care, contact with management public areas and bedroom. Good support from medical team. Very friendly team.

My dad has been at Canterbury House for over 12 months. Care is faultless - all staff are all extremely helpful and really good with dad showing him dignity at all times. Canterbury is very clean and it never smells. We as a family were very worried about dad - but they have made him so welcome. Thank you to all at Centerbury House.

We are so happy with all the care and support that we are receiving from Preswylfa nursing home - my father in law is at end of life and has been treated with so much care and dignity from all the staff it's lovely to see him settled - The manager is always on hand to talk, nothing is too much for her and she is such a breath of fresh air - dealing with end of life is very difficult at best for families, and so it's so nice to see her every time we go in it really lifts our spirits - we would recommend this nursing home in our opinion it's lovely, the building, rooms and all staff

We've recently changed our Dads home and we can't be happier, what a lovely homely warm environment for the residents! All staff members are lovely, kind and very welcoming when we visit. Our father isn't great at socialising but the team have brought him out of his comfort zone so we are over the moon. The management team are so professional and understanding towards us and the residents. We couldn't be happier with the standard of Preswylfa, it's always very clean, clutter free and very well presented. A huge thanks from us all.

Would definitely recommend for dementia patients who has difficult needs.

Mum was treated very well in the care home. The staff were fantastic with her and we were kept up to date with ongoing care for her. She could be very difficult at times, all staff, and management understood what made her 'tick' and managed her accordingly so that mum still felt valued and treated with respect.

The care provided gave us peace of mind that my mother in law was being looked after.