Care Homes Owned by Akari Care Ltd in Denbighshire

This has truly become a home for my Gran, she sees it as her own and I cannot thank you enough for this, it is credit to you all for creating such a safe environment for all of the residents.

Started a rocky start, but getting better, still worry when in work and unable to visit Mum. Position and catheter is a worry and not having regular pad care and washes. Leading nurse is doing her best for this to be done, but weekends and after 5 o'clock things slack. Staff can't do enough for us but just these little things need sorting.

Dad is comfortable, and happy. This means everything to the family. A daunting transition has been achieved with positive outcomes for all.

Visited friend who is a resident at Canterbury House. It's such a lovely, relaxed and friendly atmosphere. Music playing in hall when you arrive which is happy and welcoming. Staff all lovely, professional, friendly and caring. Very impressed, felt quite emotional in a happy way. Residents all happy

My husband was admitted to Canterbury House with Alzheimer's disease & because he was a danger to himself & others. Since his arrival he has been given outstanding care & support by the staff who have very skilfully nursed his illness & handled his difficult, sometimes aggressive personality. I cannot commend them highly enough.

Halloween, Christmas, Valentines and Easter included in teh care in this home. Continue to look after my husband and me too! Staff are great, always there and find tim to talk to you. Can't fault them.

My husband has been a resident for four years. Although his health is failing I visit him regularly and have always found him to be tidy, clean and dressed whenever I visit. The carers are friendly and caring and domestic staff very efficient. I can thoroughly recommend Canterbury House to anyone who ha to put a loved one into care.

We know that she is safe and well cared for which is a huge relief to us.

Can't fault care, contact with management public areas and bedroom. Good support from medical team. Very friendly team.

My dad has been at Canterbury House for over 12 months. Care is faultless - all staff are all extremely helpful and really good with dad showing him dignity at all times. Canterbury is very clean and it never smells. We as a family were very worried about dad - but they have made him so welcome. Thank you to all at Centerbury House.

We are so happy with all the care and support that we are receiving from Preswylfa nursing home - my father in law is at end of life and has been treated with so much care and dignity from all the staff it's lovely to see him settled - The manager is always on hand to talk, nothing is too much for her and she is such a breath of fresh air - dealing with end of life is very difficult at best for families, and so it's so nice to see her every time we go in it really lifts our spirits - we would recommend this nursing home in our opinion it's lovely, the building, rooms and all staff

We've recently changed our Dads home and we can't be happier, what a lovely homely warm environment for the residents! All staff members are lovely, kind and very welcoming when we visit. Our father isn't great at socialising but the team have brought him out of his comfort zone so we are over the moon. The management team are so professional and understanding towards us and the residents. We couldn't be happier with the standard of Preswylfa, it's always very clean, clutter free and very well presented. A huge thanks from us all.

Would definitely recommend for dementia patients who has difficult needs.

Mum was treated very well in the care home. The staff were fantastic with her and we were kept up to date with ongoing care for her. She could be very difficult at times, all staff, and management understood what made her 'tick' and managed her accordingly so that mum still felt valued and treated with respect.

The care provided gave us peace of mind that my mother in law was being looked after.

Good

The staff are caring, pleasant and helpful. They ask me about my husband's hobbies, likes and dislikes. They give me information about his health and medication, also how they deal with it. (My husband is in regular pain)

My sister has been a resident at Canterbury House since October 2024. In this time, she has received such respect, and the care has been exceptional. Two staff members in particular are amazing, and as a company, you should reward them for their compassion, not only for the posts they hold, but their caring nature. All the staff on floor 2 are brilliant!

Exceptional service from this well run care home. They are a very caring company, and staff very good and compassionate.

I want to say a massive thankyou to all the staff who looked after my brother , you are all amazing. The care and attention given to him for the remainder of his life was fantastic and I would highly recommend Preswylfa, staff are attentive and always smiling , nothing too much trouble at all . I have a special Thankyou to two members of staff in particular who were my brother's favourites. Again thankyou .