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Care Homes Owned by Akari Care Ltd in Durham

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Akari Care Ltd in Durham

Only the locations & reviews in Durham for Akari Care Ltd are showing below.

View the details of all 31 locations (with 1831 reviews) owned by Akari Care Ltd

Akari Care Ltd Locations in Durham (2)

 - Browse 2 Care Homes owned by Akari Care Ltd in Durham
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Westerleigh Residential Home
Scott Street, Stanley DH9 8AD 
9.7 64 reviews
Westerleigh Residential Home, Stanley, Durham
"My friend was admitted to Westerleigh Residential Home in December 2025, and from day one was treated with kindness, compassion and…"   Read all 64 reviews
  • 58 Rooms
Location Type Care Home

Westerleigh Care Home is situated in Stanley, County Durham, close to the local market. An ex-colliery village, Stanley has a very friendly, warm and close-knit community feel to it. The staff at ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
Aycliffe Care Home
Burnhope, Newton Aycliffe DL5 7ER 
9.5 50 reviews
Aycliffe Care Home, Newton Aycliffe, Durham
"My mother has been looked after for the last couple of years in the home and is safe and settled in her surroundings. . She has great…"   Read all 50 reviews
  • 54 Rooms
Location Type Care Home

Aycliffe Care Home is situated in Newton Aycliffe, County Durham, just a five minute walk away from the town centre. It has received a lot of positive feedback about the warm and friendly ... Read more

Older Person Care Permanent Care Respite Care

Akari Care Ltd Reviews in Durham (114)

9.4

Akari Care Ltd has a Group Review Score of 9.4 (9.392) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

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Review of

Westerleigh Residential Home

from T A (Friend of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was admitted to Westerleigh Residential Home in December 2025, and from day one was treated with kindness, compassion and dignity. The staff ensured that all her needs were met. After a short stay in hospital, she returned to Westerleigh to be nursed with TLC and the best care until she sadly
passed away in April 2026. To all the staff, I will be forever grateful for their kindness and compassion shown to my dear friend in her last few months. Thank you, and remember, "you made a difference"
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you so much for your lovely review, your kind words mean the world to our team and it was a privilege to look after your friend. Your feedback will be shared with all our Westerleigh Colleagues.
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Review of

Aycliffe Care Home

from E B (Friend of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and carers are lovely, always a smile and a welcome. Very happy to visit my dear friend of 60 years. Thank you to all staff and carers.
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for your lovely review, your feedback will be shared with all our team.
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Review of

Westerleigh Residential Home

from Donna O (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here about 7 weeks and have no complaints at all. Staff are amazing, cannot do enough for him, anything he needs is never a bother. Staff are always in and around if needed.Always asking if he wants drinks or warm enough. Room is kept clean and tidy at all times.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for your fantastic review, this 5-star feedback will be shared with all our Westerleigh team.
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Review of

Aycliffe Care Home

from S T (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after for the last couple of years in the home and is safe and settled in her surroundings. . She has great interaction with all her carers and the staff at the home . All carers , staff and management are very approachable . I am impressed with the fact that if any medical
issues arise with her , they are acted on , and direct contact is made with her GP surgery .
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for your wonderful review and lovely feedback, this will be shared with all our team.
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Review of

Westerleigh Residential Home

from Joan D (Sister of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When you visit Westerleigh care home you are always greeted warmly by the staff and find yourself in a building which is sparkling. Nothing is too much trouble for the staff. There are photos in the dining room to show the residents what they can choose each mealtime, a great benefit for Alzheimer sufferers.
I would like to mention Janice, the cook, as she is wonderful and encourages relatives to share a meal with their loved ones. She also made sure I didn't leave the home for Durham University hospital on an empty stomach, during an emergency for my sister. I chose Westerleigh care home rather than the hospital when my sister needed palliative care as I knew she would receive empathy, love and kindness fro the carers. I have never doubted that I made the right choice. I can thoroughly recommend Westerleigh care home to anyone who is looking for loving care for their loved ones. They will not be disappointed with their choice.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for your wonderful review and kind words - your feedback will be shared with all our Westerleigh team.
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Review of

Westerleigh Residential Home

from B F (Husband of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was accepted at Westerleigh from our home as at our age trying to care for my wife was very hard. From the first day coming to the home we were looked after very good and made at ease, and my wife seemed to excel and come back to me after what she went through.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for your lovely review - your kind words and feedback will be passed to all our Westerleigh team.
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Review of

Westerleigh Residential Home

from David S (Husband of Resident) assisted by family/friend published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind staff.Clean and pleasant.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for your wonderful review - your positive feedback will be shared with all our Westerleigh team.
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Review of

Westerleigh Residential Home

from E M (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even during a difficult initial settling-in period, my mother had nothing but good things to say about all of the staff, such as, "They're all lovely, and there's nothing any of them wouldn't do for you". Her care seems to be well coordinated and planned, and she is starting to look like her usual happy
self, particularly enjoying the 'entertainment/social' events. The home is welcoming to relatives and visitors and generally has a positive and open feeling to it. Fixtures and fittings may be a little in need of refurbishment, but the overall efforts of the staff to make the residents comfortable and happy help to override seeing this.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for your kind words and honest review of Westerleigh, your feedback will be passed to all the team.
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Review of

Aycliffe Care Home

from J K (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aycliffe Care Home provides a warm, caring environment for my mother, who has dementia. Any issues are dealt with immediately when brought to the staff's attention. My mother says that she feels safe, which is all the validation that this home needs. I cannot praise the staff enough. I am so grateful
that she is well cared for.
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for your lovely review, your positive feedback and kind words will be passed to all our Aycliffe team
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Review of

Aycliffe Care Home

from Angela F (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no concerns at all about the level of care provided by the staff and the home in general. The staff are all very friendly, and they react to concerns quickly and with dignity. I am so happy that Mum is settled and is happy. I pop in a few times a week at all different times and have never had
any concerns. Management is always on hand, and the home is very well managed.
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for taking the time to leave a review, your kind words will be passed to all our Aycliffe team.
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Review of

Westerleigh Residential Home

from P C (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude for the care, dignity and affection that Westerleigh staff gave to my dad as he went through his end-of-life pathway. I was kept included in the decision made to keep my dad as comfortable as possible, and watched how they promptly called district nurses to ensure
he had the necessary medication to keep him comfortable. They continued to interact with my dad in a lovely manner and stayed with him as he passed away. They bathed and dressed my dad in the clothes I had laid out for him. I am thankful for the care staff gave my dad throughout his stay at Westerleigh, and in particular when he passed. The home has a lovely atmosphere.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for taking the time to leave such a lovely review at what must be a difficult time for you. Your heartfelt words and feedback will be passed to all the team and we offer our sincerest condolences for your loss.
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Review of

Aycliffe Care Home

from S R (Daughter-in-law of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home facilities are good, staff are excellent friendly and welcoming, high standard of care. Great activities for residents to take part in.
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Review of

Aycliffe Care Home

from D R (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is happy in care home, all staff from domestic to management treat her with dignity and respect. Mam is safe, comfortable and warm, that is the most important. Had a few teething problems at first but were resolved.
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for your lovely review, we are happy we could resolve any initial concerns and will pass your positive feedback and scores to all our Aycliffe team.
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Review of

Aycliffe Care Home

from Lisa M (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam came to the home in July 2025 after suffering a stroke which has left her with very little movement on her left side and days of confusion with her short term memory. I was so worried and anxious about finding the right home for her to start her recovery journey but I can definitely say now that
I couldn't have chosen a better home to look after her. From day one the staff were welcoming, approachable and so caring. You can tell immediately that they are passionate about their work and providing the best care. She has a lovely room, its always immaculate and clean. Her meals are always amazing, plenty of choice too. We can visit anytime we like and even take our dogs to visit her. My Mam couldn't be in better hands and she has built such strong bonds with the staff. I honestly couldn't be happier with the care being given to my Mam. It has been such a relief to not have to constantly worry about her welfare and wellbeing. I'm so grateful to all the staff, thank you!!
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for such a lovely review, your feedback will be passed to all of our deserving Aycliffe team.
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Review of

Westerleigh Residential Home

from David W (Husband of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find all aspects of care very good.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeYour 5-star feedback is really amazing, thank you, this will be shared with all our Westerleigh team.
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Review of

Westerleigh Residential Home

from S W (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly.
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for this amazing 5-star review, this is wonderful to hear and will be passed to all our Westerleigh team.
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Review of

Westerleigh Residential Home

from Alan H (Son of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is settled and looked after. All staff are pleasant and caring .
Reply from Francesca MacDuff-Varley, Marketing Manager at Westerleigh Residential HomeThank you for sharing your review with us, your feedback and kind words will be shared with all our Westerleigh team.
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Review of

Aycliffe Care Home

from Heidi G (Relative of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my family member has moved into the home, the experience for my whole family has been very positive, the staff such kindness and care to everyone, the atmosphere is warm and welcoming, the manager has been very supportive and put our minds at rest to this new move in a care home setting.
Reply from Francesca MacDuff-Varley, Marketing Manager at Aycliffe Care HomeThank you for your fantastic review of Aycliffe, your kind, positive feedback will be shared with all our team.
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Review of

Aycliffe Care Home

from Neville J (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is a full-time resident of this home. She arrived in May 2025.
Before that, she was cared for by the family but sadly we could no longer cope.
She is cared for with kindness and compassion and is very settled and content.
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Review of

Aycliffe Care Home

from Debbie I (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After 7 years of looking after my Mam at home, who suffers from dementia, I was in crisis. The Social Worker agreed on permanent residential care for Mam and I was lucky enough to find Aycliffe Care Home- What a fantastic Care Home it is!
It is well managed, spotlessly clean, the Staff are efficient,
friendly, caring, kind, and they have embraced my Mam and her needs. Mam is always well presented; she is happy and content with her new 'family'. I cannot praise Aycliffe Care Home enough. Aycliffe Care Home have gone above and beyond my expectations.
A Five Star Care Provider -Thank You.
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Awards / Recognitions (1)

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