Akari Care Ltd in Northumberland | 3 Care Homes

Review of
Red Brick House
from Claire H (Wife of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

The office staff were excellent in their communication with me regarding a respite room for my husband. They could not have been more helpful.The care staff were very friendly and welcoming. My husband enjoyed his meals especially teatime, as if it seemed as if there was a treat everyday. Visitors were

welcomed and thought that my husband was well cared for. He prefers being at home but did not find his stay upsetting and returned home on good form.

Reply from Francesca MacDuff-Varley, Marketing Manager at Red Brick House

Thankyou for your lovely review and feedback about Red Brick House, your words will be shared with all our team.

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Review of
Red Brick House
from Janis T (Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

Since moving in at first it was hard, but I got used to it. It is nice and the staff are very helpful and nice, well manners, food is good kitchen make what you ask for.

Reply from Francesca MacDuff-Varley, Marketing Manager at Red Brick House

Thank you for your lovely review, we are really glad to hear you are happy and settled with us at Red Brick House.

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Review of
Red Brick House
from Shirley S (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

The home is a very nice to visit, staff always friendly and happy to see you. Mam always well cared for. Room very clean.

Reply from Francesca MacDuff-Varley, Marketing Manager at Red Brick House

Thank you for such a lovely review, your positive feedback and kind comments will be passed to all our team.

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Review of
Red Brick House
from M R (Son of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

Team are always very welcoming, warm and friendly, make a point of updating me on how mother is doing when I arrive.
My observations are that mother is always treat with the upmost respect and dignity at all times. Treat as Individuals tailoring care to the needs of their personalities. In mothers

case will be encouraged to participate in activities but never forced to do anything. Witness the banter, joking on between carers and residents, loving caring atmosphere.

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Review of
Red Brick House
from L A R (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

Redbrick has proven to be an excellent choice of care facility for our mother. She was at another provider and went down hill quiet quickly. Once moving her to Redbrick, after an initial settling in period, she was encourage to join activities and started interacting with staff and other residents

which is wonderful. The staff are interactive and supportive of her dementia needs. We find the home communicate well giving updates and reassurances which is a blessing at what can be difficult and upsetting times. Thank you for all your hard work.

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Review of
Red Brick House
from K M (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

Dad has been at Red Brick for 2 months now and has really settled in. My dad absolutely loves his freedom and needs to go out everyday. This is not necessarily the norm for the residential home. However they could not have been kinder or more facilitating to his needs. Absolutely tremendous.

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Review of
Crofton Court Residential Care Home
from B W (Resident) assisted by family/friend published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy here in Crofton Court. The staff are excellent, very friendly and caring. The food is very good and I have a great choice, even if I want food off the menu, there is no problem, they do their best to help.
They take me out and also take me for my hospital visits.
I wouldn't want to

be anywhere else.

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Review of
Crofton Court Residential Care Home
from B C (Friend of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

I am very impressed with the staff in Crofton Court. They are so friendly, caring and professional. I see that my friend is getting the very best of care when she calls for help day or night, the response is immediate.
Very good all round care.
The food and dining area is first class.

Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care Home

Thank you for your wonderful 5-star review of Crofton Court your lovely feedback will be passed to all our team.

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Review of
Bridge View
from Julie E (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report

Overall Experience

I have nothing but praise for all the wonderful staff at Bridge View. They are looking after my mams needs in a caring, warm, friendly way which my mam definitely appreciates.
I feel no sense of worry when leaving mam as I know she is being taken care of fantastically well. I would recommend

Bridge View to anyone.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your wonderful 5-star review for Bridge View, your feedback will be passed to all the team.

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Review of
Bridge View
from D R (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

My dad came into the Bridge View in July with dementia because he was too difficult to deal with at home. He has become slightly aggressive. The Bridge View dealt with him in a very caring and supportive way. He always was a very proud man, and the staff took this into consideration and respected his

dignity and opinions at all times. My dad contracted a chest infection at the beginning of January and unfortunately struggled to recover from this, but the staff were there for him right until the end. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your kind words and lovely review of Bridge View after the passing of your dad, your feedback will be passed to all the team.

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Review of
Red Brick House
from S B (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

Rely on staff to update us (family) on my mam's health and well-being as unfortunately she has dementia so is unable to tell us herself. Feel not always informed and notified.
My mam is not always treated with dignity in terms of her state of dress (often wearing t-short/top but not bra top)
Could

be more communication with my mam by staff as can be dismissive and show lack of patience/care.

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Review of
Red Brick House
from D A (Son of Resident) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

Overall care for my mother is good. Staff helpful and pleasant.

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Review of
Red Brick House
from R P (Granddaughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report

Overall Experience

Since my Grandma moved into Redbrick She has settled really well. The staff meet all her needs and love to have a laugh and chat. Her room suits her needs perfectly as she isn't the most mobile on her feet and She can find it easily. The activities the home has on daily keep her busy and entertained.

Couldn't be happier with the care provided.

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Review of
Red Brick House
from Michelle A (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

Mam is well cared for she gets on well with the staff. Staff are friendly and professional to my mam and to our family . Although the staff can sometimes lack in communication with family with concerns or what has been happening with Mam

Reply from Francesca MacDuff-Varley, Marketing Manager at Red Brick House

Thank you for your review and valuable feedback for the team, this will be passed to our Colleagues.

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Review of
Red Brick House
from D J (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report

Overall Experience

From Day one, I felt comfortable with my mother beng in the care of the lovely staff at Red Brick. Not an easy decision after caring for my mother for so long preciously.
But, the staff assured me and updated me and always pleasant, understanding and happy.
They are angels in disguise and should have

more recognition for the very hard work they do. Thank you.

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Review of
Bridge View
from J W (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

I am so pleased we picked this care home for our mam. I think I am safe to speak for us all; we have no complaints at all about the care she has received. I would recommend this home to anyone. The residents are not just number, they are family, and they really do care and go above and beyond.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Thank you for your wonderful 5-star review of Bridge View and our team, your lovely feedback will be passed to all the team.

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Review of
Red Brick House
from V R (Daughter-in-law of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

My father-in-law went into Red Brick House 3 weeks ago end of life. The staff have been exceptional in the care they provided. His room was clean comfortable and in an area where he could be observed towards the later days of his life. The staff kept us updated as he deteriorated. They were professional

friendly and kind.

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Review of
Bridge View
from D F (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card • Report

Overall Experience

The manager and all his staff are extraordinary people obviously well chosen to deliver such a high standard of care to the residents they look after.
The care caring, compassionate, competent, kind, professional, understanding, patient and I chose the best place when mam needed more input on her dementia

journey. I can't speak more highly of them.

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Review of
Crofton Court Residential Care Home
from J R (Grandson of Resident) published on 26 February 2025 Submitted via Postal Card • Report

Overall Experience

My grandad has moved in around Christmas 2024. He has been looked after and welcomed from the first day he arrived. Can't recommend Croften Court enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care Home

Thank you for your lovely review and kind words about our home and team, we will share your feedback with all our team

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Review of
Bridge View
from Hannah G (Granddaughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report

Overall Experience

I can not thank the staff at Bridge View enough for the care and support they have given over the last few months. My grandma sadly passed away yesterday but was treated with such dignity and respect throughout. Outstanding carers who genuinely care, approachable and compassionate management. They looked

after her like they would their own family and I will be forever grateful. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Bridge View

Our thoughts are with you and your family at this sad time and your kind words will be passed to all our team.

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Care Homes Owned by Akari Care Ltd in Northumberland

Akari Care Ltd Locations in Northumberland (3)

Akari Care Ltd Reviews in Northumberland (121)

Red Brick House

Red Brick House

Red Brick House

Red Brick House

Red Brick House

Red Brick House

Crofton Court Residential Care Home

Crofton Court Residential Care Home

Bridge View

Bridge View

Red Brick House

Red Brick House

Red Brick House

Red Brick House

Red Brick House

Bridge View

Red Brick House

Bridge View

Crofton Court Residential Care Home

Bridge View

Awards / Recognitions (1)

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