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Care Homes Owned by Akari Care Ltd in Tyne & Wear

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Akari Care Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Akari Care Ltd are showing below.

View the details of all 31 locations (with 1608 reviews) owned by Akari Care Ltd

Akari Care Ltd Locations in Tyne & Wear (15)

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15 Care Homes owned by Akari Care Ltd in Tyne & Wear
Wallace House

Ravensworth Road, Dunston, Gateshead NE11 9AE 

9.9 34 reviews
"My mother came to Wallace House as a resident in August. Staff were excellent in their care and respectfulness of my mum. Mum was treated…"   Read all 34 reviews
Location Type Care Home

Wallace House is in Dunston, Gateshead, close to local shops and the Metro Centre. Most of the residents and staff at Wallace House are local, and this goes a long way to explaining why it is a friendly, family-orientated care home, something that… Read more about Wallace House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
St Peter's Court

98 Church Bank Road, Wallsend NE28 7LH 

9.8 75 reviews
"Well organised and pleasant home. Staff very helpful and willing to help, while ensuring security. Thanks to all.…"   Read all 75 reviews
Location Type Care Home

St Peter’s Court Care Home provides residential and dementia care and is situated in Wallsend, close to the river Tyne, just a short drive away from the Northumbrian coastline. St Peter’s Court offers a warm and welcoming environment, with a team… Read more about St Peter's Court

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • 40 Rooms
Wheatfield Court

Wheatfield Road, Westerhope, Newcastle upon Tyne NE5 5HQ 

9.7 76 reviews
"The staff and management at Wheatfield Court are caring and respectful towards the residents at all times. They work hard to maintain a…"   Read all 76 reviews
Location Type Care Home

Wheatfield Court Care Home is situated in pleasant surroundings in the Westerhope area of Newcastle. It is within easy reach of the Durham Heritage Coast to the North, and the North Yorkshire coast to the South. The highly committed and dedicated… Read more about Wheatfield Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
Prince's Court

Hedley Road, Royal Quays, North Shields NE29 6XP 

9.7 81 reviews
"I was admitted to Royal Quay's intermediate care unit following a fall resulting in a broken leg and muscle deconditioning. From arriving…"   Read all 81 reviews
Location Type Care Home

At Prince’s Court Care Home the staff pride themselves on giving visitors a warm and welcoming greeting when they arrive, whoever they are. That’s what you’d expect, because Prince’s Court is in North Shields, close to Newcastle and in the North East… Read more about Prince's Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
Ashfield Court

Great Lime Road, Forest Hall, Newcastle upon Tyne NE12 9DH 

9.7 30 reviews
"When visiting my mother in law she's happy, always telling us about the food (she enjoys it), loves having a bath. Staff are friendly,…"   Read all 30 reviews
Location Type Care Home

Ashfield Court Care Home is situated in the Forest Hall area of Newcastle. It is within easy walking distance of local shops and amenities and is well served by public transport. Many people who visit Ashfield Court comment on the warm and homely… Read more about Ashfield Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 46 Rooms
Comfort House

21 Middlegate, West Denton, Newcastle upon Tyne NE5 5AY 

9.6 33 reviews
"My mother has been a resident at Comfort House for over a year. It took her a while to settle in. The staff are lovely with her, they do…"   Read all 33 reviews
Location Type Care Home

Comfort House is a residential care home situated in a housing estate in Newcastle, close to shops and services. It also has good public transport links. Part of a friendly, welcoming community, Comfort House has a relaxed and happy atmosphere where… Read more about Comfort House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 42 Rooms
Coble House

North View, Whitley Bay NE26 2EU 

9.5 26 reviews
"My husband was transferred from hospital to Coble House after suffering a severe stroke two years ago. The care and attention he has…"   Read all 26 reviews
Location Type Care Home

Coble House is a residential and nursing care home for up to 52 residents. It is located on the outskirts of Whitley Bay, close to the picturesque bay of Cullercoats, and has good road and public transport links. The home is situated close to local shops,… Read more about Coble House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 52 Rooms
Pavilion Court

McKendrick Villas, Cowgate, Newcastle upon Tyne NE5 3AB 

9.5 65 reviews
"We had a relative who was a resident here. The feel from the initial walk around was good. There had been several small teething problems…"   Read all 65 reviews
Location Type Care Home

Pavilion Court is a welcoming and friendly care home located close to local shops and facilities, with good public transport links. The home has strong links with the local community and many residents grew up in the local area. Pavilion Court… Read more about Pavilion Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 75 Rooms
Moorfield House

6 Kenton Road, Gosforth, Newcastle upon Tyne NE3 4NB 

9.5 44 reviews
"My mum has been at Moorfield House since 2020 and during this time she has been living with dementia and has had decreasing mobility. The…"   Read all 44 reviews
Location Type Care Home

Moorfield House is a small care home with a warm, friendly and welcoming atmosphere. Located in a pleasant suburb, a high level of care is provided thanks to the low staff turnover and meaningful relationships established with residents’ loved ones. Residents… Read more about Moorfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 35 Rooms
Wordsworth House

Clayton Road, Jesmond, Newcastle upon Tyne NE2 1TL 

9.4 49 reviews
"Very happy with the care and support my mother receives. The staff are absolutely amazing with her. I only gave satisfactory on food as…"   Read all 49 reviews
Location Type Care Home

Wordsworth House is situated about half a mile from Newcastle city centre in a pleasant suburb. The home has good public transport links and is close to Newcastle central station. Visitors are given a warm and welcoming reception, with a smile… Read more about Wordsworth House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 78 Rooms from £1,255 / week
Alexandra House

Havelock Terrace, Gateshead NE8 1QU 

9.2 72 reviews
"The management and staff are so wonderful, they work so hard to create a comfortable 'home from home' environment for residents. Staff are…"   Read all 72 reviews
Location Type Care Home

Alexandra House care home is situated close to Saltwell Park, a Victorian park in Gateshead. They have worked very hard to create an atmosphere that is warm and welcoming, and go that extra mile to make sure that it is not just residents who are supported… Read more about Alexandra House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms
St Marks Court

73 Split Crow Road, Deckham, Gateshead NE8 3SA 

9.1 57 reviews
"We are very pleased with the care being provided. The staff are all excellent and there are so many planned activities. Clearly the focus…"   Read all 57 reviews
Location Type Care Home

St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their… Read more about St Marks Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Younger Adults
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms
Philips Court

140 Bluebell Close, Beacon Lough, Gateshead NE9 6RL 

9.1 31 reviews
"My loved one has settled very well into Philips court. He seems content. He has the freedom to walk around within the home and it's lovely…"   Read all 31 reviews
Location Type Care Home

Philips Court care home provides care for residents with mental health issues and has an on-site psychiatrist. Residents can get involved in a variety of activities which are always tailored to their individual interests, empowering and enriching… Read more about Philips Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Learning Disability / Autism
  • Palliative Care
  • Mental Health
  • 75 Rooms
Dene Park House

Killingworth Road, South Gosforth, Newcastle upon Tyne NE3 1SY 

8.5 37 reviews
"I have been in residence at Dene Park House for just over one year. During that time I have always been looked after most satisfactory as…"   Read all 37 reviews
Location Type Care Home

Dene Park House Care Home is located in Newcastle upon Tyne, close to the Metro Centre. Staff are always keen to make a good impression, so visitors to Dene Park are welcomed with a smile and offered ‘a cuppa’, whatever the reason for their visit.… Read more about Dene Park House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms
Charlton Court

Bristol Drive, Battle Hill Estate, Wallsend NE28 9RH 

8.1 50 reviews
"My Mum was a resident at Charlton Court for over a year. She died on 11th July 2025 and I stayed with her in the care home towards the…"   Read all 50 reviews
Location Type Care Home

Charlton Court Care Home in situated in the heart of the community in Wallsend, conveniently located close to local shops, the library and church. The friendly and lively staff aim to put a smile on everyone’s faces every day, engaging residents in… Read more about Charlton Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Palliative Care
  • 55 Rooms

Akari Care Ltd Reviews in Tyne & Wear (760)

9.4

Akari Care Ltd has a Group Review Score of 9.4 (9.363) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Akari Care Ltd
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Review of

Wheatfield Court

from E M (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management at Wheatfield Court are caring and respectful towards the residents at all times. They work hard to maintain a very positive atmosphere and are always helpful. There is a broad range of social activities. The fact that visiting hours are not restricted is a big help for family
who finish work later in the evening.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your fantastic 5-star review, your positive feedback and kind words will be shared with all our Wheatfield Court team.

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Review of

Wheatfield Court

from Sheila M (Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am impressed by the combination of nursing skills and kindness of the staff.
It is admirable the way the staff work so well together whether their role is to work as a cleaner, cook, carer or in management.
I appreciate the welcome visitors receive.
The activities which are available to all who
appreciate them include physical, mental (programs include quizzes and information and include services and trips out locally and occasionally further a field)
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and kind words about our team, these will be shared with our Wheatfield Court Colleagues.

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Review of

Charlton Court

from Margaret K (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Charlton Court for over a year. She died on 11th July 2025 and I stayed with her in the care home towards the latter stages. The staff were absolutely amazing. Mum stopped eating for about 8 days but would still ask for food but then couldn't eat it. Then she stopped drinking
but would still ask for a cup of tea and again, the staff would get tea - never complaining that it was a waste of time. Towards my Mum's end of life the staff were simply exemplary. They were so kind, compassionate and caring. The way my Mum was cared for has allowed me to grieve, knowing that my Mum had a good death. She was adamant that she didn't want to go to hospital, so she died in her preferred place of care, surrounded by the people (carers and nurses) that she trusted implicitly.
Reply from Francesca MacDuff-Varley, Marketing Manager at Charlton Court

Thank you for taking the time to write a lovely review about our team at such a difficult time, we are very sorry for your loss and are glad we could help support you and your mum in these latter stages.

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Review of

St Marks Court

from M B (Wife of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I am satisfied with care my husband receives. Obviously there are times when there seem to be staff shortages. The people who work there have always been friendly and helpful to me.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for taking the time to leave your review, your feedback is very important to us and will be passed to the home.

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  • Care / Support
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Review of

Prince's Court

from D P (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Royal Quay's intermediate care unit following a fall resulting in a broken leg and muscle deconditioning. From arriving on the unit to being discharged, the service of care of all the team has been excellent. The physio team are brilliant and take such care and consideration of everyone
they support on their way to recovery. The unit itself has a lovely, friendly feel to it and the carers make everyone feel at ease and relaxed. I can't praise the staff enough for all of the help I received during my time there.
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely review, your feedback will be passed to all our team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from H S (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff are so wonderful, they work so hard to create a comfortable 'home from home' environment for residents. Staff are always pleasant and welcoming to visitors and happy to help. The Home is beautifully decorated, modern, bright and clean. They manage complex care needs and facilitate
all. We would definitely recommend this care home. We can't thank them enough for all their love, care and support to us all, we will miss them.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra House

Thank you for this amazing 5-star review, your incredible feedback really is wonderful to hear and will be passed to all our Alexandra House team.

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  • Cleanliness
  • Treated with Dignity
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Review of

Prince's Court

from Muriel H (Respite Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since entering the rehabilitation centre, 4 weeks ago, I have found the service given to be outstanding. The food was wonderful; plenty of variety and always hot. Every member of staff was friendly and polite and above all ready to give help whenever needed. I must admit to being very emotional when
saying goodbye to staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely review and amazing feedback - we wish you all the best with your journey and health.

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Review of

Wordsworth House

from K S (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home manager supported my mother through an issue that mum had promptly and professionally and took a lot of the time to personally keep mum up to date. The manager considers this part of her job, but I am so grateful that she went above and beyond and spoke up for mum. She made mum feel safe. The
manager ensures as far as possible that the same people care for residents and this made mum's time in the home so much better than just a caring experience. Mum made some deep and genuine connections with staff and they were constantly cheerful and loving and loving with mum. Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wordsworth House

Thank you for your lovely review, your kind words will be passed on to all the team.

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Review of

Prince's Court

from H C (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about the support and care my Dad is getting in the intermediate rehab area. All teams - nursing, support, physio, OT, admin - are professional, knowledgeable, respectful, responsive, engaging and cheerful. He is so encouraged and motivated to get better, and the quality,
variety and frequency of his food has him eating and building up his strength better than ever. We're so grateful. Thank you!
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your incredibly positive review and wonderful words - your feedback will be passed to our fantastic team.

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Review of

Prince's Court

from Steven R (Respite Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice friendly unit. Great staff. Good physio dept. Very helpful. All in all, 5 stars!!
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely review, your comments and 5-star ratings will be shared with all the team.

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Review of

Ashfield Court

from K D (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my mother in law she's happy, always telling us about the food (she enjoys it), loves having a bath. Staff are friendly, always popping in for a chat.
Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your amazing feedback, your wonderful review comments will be shared with all the Ashfield Court team.

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Review of

Charlton Court

from Ian L (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at Charlton Court having been moved out of a respite flat. My initial response was shock that I was moving from a flat to a single room. Something I struggled with throughout my stay, the main issue was having gone from having my own bathroom to having to leave my room to have a shower. Since
my stroke, I can only use one hand and have to carry my towel, shower gel and other things whilst attempting to retain my dignity. I don't think I've had more than 2 hours of sleep each night due to noises throughout the night, which is to be expected given the nature of the home. Every member of staff has been excellent.
Reply from Francesca MacDuff-Varley, Marketing Manager at Charlton Court

Thank you for taking the time to write a review for us at Charlton Court. Your comments are very important to us and we will asking the team to discuss what we can do for you to help with this feedback.

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Review of

St Marks Court

from Diane L (Daughter-in-law of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
St Marks care home in Gateshead is absolutely appauling. Some members of staff are kind and do try to work for the best of the residents others however I have found lazy and are unable to complete the most basic of care tasks. If you're looking for a care home that serves awful food, leaves residents
in dirty beds and in dirty rooms, does not protect residents medical record or personal data and stores clinical waste incorrectly this is the place for you. If I could give a zero star rating I would.
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Review of

St Peter's Court

from S D (Son of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fantastic, intelligent staff, everyone very caring & thoughtful. Good facilities.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review and wonderful feedback, your comments will be shared with all the team.

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Review of

Comfort House

from James C (Son of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was well looked after whilst staying and was cleaned regular will be looking to use again
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort House

Thank you for your lovely review, your comments will be shared with all the team. We look forward to seeing your mum again.

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Review of

Ashfield Court

from Lorna L (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashfield Court do their absolute best to meet the variable needs of my mum. She is treated as an individual person, a person in her own right!
The overall care of my mum and my dad (who visits every day) is wonderful.
Our family is kept up to date with any changes in behaviour or mds.
We are very
happy and grateful for the care our Mum receives.
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Review of

Comfort House

from Sharon M (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Comfort House for over a year. It took her a while to settle in. The staff are lovely with her, they do lots of activities to keep them going. The residents go out for coffee mornings, they have themed days, lots of parties that involve all the residents. I know my mam
is safe in Comfort House.
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort House

Thank you for your wonderful review - your lovely feedback will be passed to all our team.

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Review of

Comfort House

from Lynne R (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my best friend of 60 years twice a week, and on every occasion, the staff have been very pleasant and helpful. I have no worries and how the patient is well cared for and looked after. The home is a clean and welcoming place, and it puts my mind at ease to know she's taken care of.
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort House

Thank you for your lovely 5-star review, your kind words and positive feedback will be passed to all the Comfort House team.

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Review of

Wordsworth House

from Jess G (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I'm not sure when the breakdown of communication with my mum started, but break down they did. After 5 years we were fairly happy with the home. But somewhere down the line the management decided they couldn't cope with her Alzheimer's advancing and so they gave an 89 year old former social worker an
eviction notice out of the blue. Its delivery felt unnecessarily cruel, the contents of the letter needlessly harsh and cold. I will never forget the day I came to move her out her crying with a resident *and* a carer. It was one of the most heartbreaking things I've witnessed. It seemed an avoidable situation and in the end there wasn't much care in this care home - at least she's finally seen a doctor and podiatrist where she's moved to. There are some amazing people who work in Wordsworth House - harder working carers, cleaners and cooks you could not find. But the management style delivery leaves a lot to be desired. I feel so disappointed and let-down by Wordsworth House & Akari Care.
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Review of

Pavilion Court

from Emma S (Niece of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a relative who was a resident here. The feel from the initial walk around was good.
There had been several small teething problems late last year which had escalated to a complaint along with me wanting my relative moved into a new home.
The home manager, had arranged a meeting along with the
regional manager to investigate all issues we had- we were honestly impressed!
After the meeting, all issues were investigated and dealt with very swiftly, along with regular communication. We didn't have one issue since & our relative was happy and content here. All staff were approachable.
Unfortunately we lost our relative in April, On his final exit from Pavilion, All present staff were very respectful which didn't go unnoticed.
We feel that receiving a good service is great but receiving outstanding service & support from a home manager who really cares is another.
Thank you to the manager, you are a huge credit
Reply from Francesca MacDuff-Varley, Marketing Manager at Pavilion Court

I am very sorry to hear about the loss of your loved one and would like to thank you for your really lovely review. Your comments about the team and management are very kind and will mean the world to our Colleagues.

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Awards / Recognitions (1)

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