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Care Home Owned by Akari Care Ltd in Conwy

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Akari Care Ltd in Conwy

Only the locations & reviews in Conwy for Akari Care Ltd are showing below.

View the details of all 31 locations (with 1608 reviews) owned by Akari Care Ltd

Akari Care Ltd Locations in Conwy (1)

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1 Care Home owned by Akari Care Ltd in Conwy
Cartref y Borth Care Home

Betws Road, Llanrwst LL26 0HE 

9.4 25 reviews
"Beautiful home kept very clean and tidy, staff all friendly, helpful and compassionate. Attention to detail is paramount wouldn't want my…"   Read all 25 reviews
Location Type Care Home

Cartref Y Borth is located amidst the beautiful landscapes of Conwy Valley, as part of the pleasant market town of Llanrwst. The home's professional team of carers are highly-skilled and experienced in delivering effective residential care solutions,… Read more about Cartref y Borth Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 21 Rooms

Akari Care Ltd Reviews in Conwy (25)

9.4

Akari Care Ltd has a Group Review Score of 9.4 (9.363) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

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Reviewer Connection to Akari Care Ltd
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Review of

Cartref y Borth Care Home

from M J (Friend of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall view of Cartref y Borth Care Home is mostly satisfactory, considering the workload on their staff and availability. Staff care is excellent under their circumstances. Activities could be improved, but once again, I understand how difficult it can be with limited resources.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your review and valuable feedback, this will be passed to our Cartref Y Borth team.

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Review of

Cartref y Borth Care Home

from Yvonne S (Daughter-in-law of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All I can say is all good. All staff is very good. Have lovely food there. Very friendly staff. Lovely and clean and the bedroom. Thank you.
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Review of

Cartref y Borth Care Home

from E O (Friend of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit from time to time. It looks a very comfortable home. I have not experienced any activities. The staff are very welcoming.
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Review of

Cartref y Borth Care Home

from N J (Son of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely review and excellent scores, your feedback will be passed to all the team at Cartref Y Borth.

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Review of

Cartref y Borth Care Home

from S J (Granddaughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home kept very clean and tidy, staff all friendly, helpful and compassionate. Attention to detail is paramount wouldn't want my nan anywhere else. Always a calm and inviting atmosphere, Nan is happy so we are happy.
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Review of

Cartref y Borth Care Home

from M D (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care given to my Mother since she has been a resident here.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely feedback and review, this will be passed on to all of our team.

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Review of

Cartref y Borth Care Home

from M L (Friend of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited our elderly resident four times since she was admitted before Christmas 2023.
I have myself been treated with respect and observed all residents being treated with dignity and respect and given any support required.
The staff are friendly and the building is clean and warm.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely review and feedback that will be passed on to our team.

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Review of

Cartref y Borth Care Home

from Dawn F (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Cartref y Borth Nursing Home for over 4 months now and I am very pleased with the care provided by staff and management, they are all so friendly, kind, and caring, which gives me peace of mind. My mother's health has improved during her stay and she has regained some
of the weight she lost. Communication is very good and I am kept informed.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your very lovely review of our home and team. We are pleased to hear about your mother's improvement and will pass your positive comments to all the team. Diolch am eich adolygiad hyfryd o'n cartref a'n tm. Rydym yn falch iawn o glywed am welliant eich mam a byddwn yn trosglwyddo'ch sylwadau cadarnhaol i'r tm cyfan.

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Review of

Cartref y Borth Care Home

from G W (Son of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled well in Catref Y Borth. It is reassuring to know that she is cared for so well by the friendly and professional staff at all levels. I receive regular telephone updates and am included in clinical reviews and decision-making.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely review about your experience with Cartref Y Borth, we will pass your positive feedback to the team. Diolch am eich adolygiad hyfryd am eich profiad gyda Cartref Y Borth, byddwn yn trosglwyddo'ch adborth cadarnhaol i'r tm cyfan.

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Review of

Cartref y Borth Care Home

from Anne R (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I’m grateful for the care my Mother is given at Cartref Y Borth. The staff gives us feedback on her routines and keeps us informed of any of her medical/behavioral changes. Mam’s health, including her eating habits, has improved since she moved to Cartref Y Borth, it is her safe and happy place.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely review and kind words about our team and home. Diolch i chi am eich adolygiad hyfryd a geiriau caredig am ein tm a'n cartref.

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Review of

Cartref y Borth Care Home

from C H (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after and seems very happy. I feel that she is very safe in Cartref y Borth Nursing Home and seems to be eating well. I am very happy with the care they provide.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your fantastic review and wonderful feedback; this will be passed on to all the Cartref Y Borth team.

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Review of

Cartref y Borth Care Home

from Sharon W (Sister of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was very well cared for during her stay at Cartref Y Borth, when she became very poorly she received the upmost loving care in a very dignified manner until the very end. It was a great comfort to our family to know she was looked after in such a loving and caring way by all staff and the
manager.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

We are very sorry for your loss and thank you for your lovely feedback, your comments and review will be shared with the team.

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Review of

Cartref y Borth Care Home

from A J (Wife of Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we are extremely happy that the management and staff have succeeded in offering a secure and happy environment in these difficult and challenging times. The regular staff are highly professional, caring and competent. Sadly the excellent activities coordinator has not been replaced.
Reply from Francesca MacDuff-Varley, Marketing Manager at Cartref y Borth Care Home

Thank you for your lovely words and feedback about our Cartref y Borth team, we are currently looking to replace our fantastic coordinator and hopefully will have this role filled soon.

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Review of

Cartref y Borth Care Home

from Yvonne R (Daughter of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Cartref-y-Borth for 2 years. She has received excellent care. I have been extremely grateful to the care team during Covid. They have worked very hard to keep their residents safe. My mother always states that the staff have been very good. Visiting has been very limited understandably,
but they are facilitated with residents' safety in mind. Thank you for all your hard work during an extremely difficult year.
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Review of

Cartref y Borth Care Home

from L R (Daughter of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During last year I haven't been to see mum very often, when I did she seemed happy and content. She would certainly show her feelings if she had any issues with the home. Every time I've phoned to know how she is the staff have been polite and helpful.
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Review of

Cartref y Borth Care Home

from O B (Sister of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a friendly atmosphere in the home. All the residents seem happy in their environment.
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Review of

Cartref y Borth Care Home

from G J (Daughter of Resident) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very well looked after at Cartref Y Borth. Both her physical wellbeing and her mental health have improved to a great extent since becoming a resident. The staff are friendly and caring and the food is great. Mum has an excellent view from her room but prefers to stay downstairs with the
other residents during the day.
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Review of

Cartref y Borth Care Home

from Carol S (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum seems very settled, she suffers from dementia so being with residents she knows is also a big help. She enjoys the food and the staff have gone out of their way to make sure she is happy and content.
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Review of

Cartref y Borth Care Home

from D J (Great-grandson of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has not been here long but she is happy. Staff are lovely.
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Review of

Cartref y Borth Care Home

from N S (Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy and no issues. Cartref y Borth feels like my home. Staff very good and caring.
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Awards / Recognitions (1)

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