Dothan House

458 Upper Brentwood Road, Gidea Park, Romford RM2 6JB
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9.8 24 Reviews
  • Dothan House, Romford
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1400
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

These are standard fees, but each placement fees are based on the needs.

These prices are only a guideline, please contact Dothan House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nadia Murphy (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • All families are welcome to visit their loved ones throught the day, except meal times.

Parking

  • The home hss parking available behind the building

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Dothan House Reviews (24)

9.8

Dothan House has a Review Score of 9.8 (9.849) out of 10, based on 16 reviews in the last 2 years.
Over all time Dothan House has 24 reviews.

Overall Experience
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Date Published
  • 24
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  • 16
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Reviewer Connection to Dothan House
  • 11
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Total of 24, showing 1-20
Review from Paul N (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident for 15 years now ,in all that time she has been looked after and cared for with love and attention .I have never felt the need to complain about anything , if ever I had a concern it would be talked about and resolved .I visit every sunday and always recieve a warm welcome and
a smile ,along with a cup of tea and biscuits. I leave Dothan feeling assured that my mum is recieving the best possible care .
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for all your support through all these years. We will continue to offer mum and to all our lovely residents the comfort they deserve.Kind regards,Carmen

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Review from Susan L (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always caring and helpful, all staff are friendly and whatever you ask them nothing is a bother. I am happy to have my mum there knowing she is looked and cared for very well. The garden is a lovely place to sit when it's warm outside peaceful and quiet(nice to sit with mum).
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review ;as always your support is highly appreciated .Kind regards,Carmen Trandafir Deputy ManagerDothan House

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Review from Pamela R (Wife of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for 10 years this August and they treat him as if he is one of their family very caring. The Home is very clean not the most modern but homely the staff are very loving and kind to the residents which is the most important thing in a care home.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review , we are extremely grateful for your continuos support. Kind regards

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Review from Jasper M (Grandson of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Dothan House for approximately 3 years. I visit the home approximately once a month and each time the staff are consistently kind, caring and respectful. The management team go to great lengths to ensure the best possible care is given, and the home is each time
spotless and seems very well maintained.
The garden is a lovely place to spend time, the conservatory is used regularly, the rabbit seems to be very popular, and the staff seem to genuinely care about the welfare of residents.
My grandmother would of course prefer to be at home but I feel comfortable that she is safe, well looked after and as happy as is possible at present.
Grandson of resident.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review , your views are extremely important for us and your support it is always highly appreciated. Kind regards

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Review from K B (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Dothan House for 32 months. My father has settled into the home and seems very content and comfortable there. The home is immaculately clean - the communal areas and the individual bedrooms are well presented. The staff are friendly and welcoming to the residents and
visitors. They treat the residents with dignity, care and compassion. The residents are well fed, plentiful food and meal choices. My father had to go to a 'nursing home for rehabilitation - the differences between that home and Dothan House were night and day - it highlighted the work and effort of the Dothan House staff that makes Dothan House a 'home from home' - we couldn't wait for my father to leave the nursing home to return to Dothan House and be looked after and receive the care we would want for him.
Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review. We are extremely grateful for your ongoing support

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Review from S B (Wife of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for 2 yrs and 7 months and in that time I have visited several times a week - his room is always exceptionally clean and very well presented. The communal areas are also very clean. The staff are welcoming, friendly and very caring - they very much have the opinion that
the residents are 'family' and treat them so. This also extend to myself, as a visitor, they make feel welcome, they enable to have time with my husband. Refreshments are always offered and nothing seems to be too much trouble for them. The residents have a choice of meals and they are freshly prepared and look appetising. The management team are also very friendly, they are efficient and make sure I am always kept up to speed as to how my husband is faring. My husband has settled in well and seems very happy and content there - which is further testament to the staff at Dothan House.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review, it is very much appreciated. Thank you for your continued support. Kind regards.

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Review from Marianne M (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been residing at Dothan House for a long period of time. The care and respect and show of love that all the staff show is outstanding and fills me with comfort knowing the level of care that my mother is given. The house is spotlessly clean, and mother is always clean and tidy. My family
are always made to feel welcome by the staff who all seem to be extremely caring. I am always telling my family and friends how lucky we are to have mum at Dothan House, all the staff are amazing.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review our team will be very happy to hear your positive feedback. We thank you for your continuous support.

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Review from S H (Son of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care as always, and very friendly and helpful staff. Our dad is in good spirits since being at Dothan House and looking a lot better.
We are always kept informed regarding Dad's health and appointments, which gives us peace of mind.
Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review; we will be happy to share your positive feedback with our team. As always, we thank you for your continued support.

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Review from Nigel H (Son of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Dothanhouse in January 2021 after living on her own for years. The decline in her mental health meant she could no longer look after herself anymore. Being at Dothanhouse has made a huge improvement in her quality of life. This in my opinion has been through the hard work and dedication
of all the staff who are friendly and approachable. My mum lights up whenever a member of staff walks into the room, she smiles and laughs and has friends and people to talk to. I feel that she is in safe hands and well cared for.
Reply from Carmen Trandafir, Admin at Dothan House

We thank you for your feedback, all your views are very important to us. We will continue to keep mum happy and comfortable. Your continuous support is highly appreciated. Best wishes

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Review from S F (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was already in full-time care, but due to several hospital stays in a short period of time; the manager decided that they could no longer meet her needs therefore a new care home was required. Mum was admitted to Dothan House in the beginning of November 2023. The difference in her general demeanour
and how she looks is night and day compared to where she was before. The staff at Dothan House get Mum out of bed everyday, help get her washed and dressed and most importantly take her downstairs with other residents (she used to spend all day in her room and in her pyjamas). The staff are very caring towards my mum and she responds to them too which is lovely to see. She eats and drinks well and has put on weight since being there. I couldn’t wish for any better place for my mum to spend whatever time she has left at Dothan House.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for sharing your review. Your feedback is very much appreciated.
We will continue to keep Mum happy and comfortable while staying with us.
Kind regards,
Dothan House.

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Review from L W (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went into Dothan House in May 2023, after having a fall at home which made it impossible for him to return home. His wife became ill herself at the same time, so she couldn’t look after him. The staff and manager of Dothan House have made my dad feel at home and it’s so nice to see him happy
and settled in. He as his own room, which is a good size and he can start adding some of his personal items to make it feel more homely for him. The staff are caring and always greet you with a friendly welcome and update us on how Dad's doing.
Reply from Carmen Trandafir, Admin at Dothan House

Thank you for sharing your thoughts.
We will continue to do our best for Dad to be happy during his stay with us.
We appreciate your continuous support.
Kind regards
Dothan House

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Review from M M (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is always treated with care, kindness and respect.
She is kept clean and well-presented.
The staff are very attentive and thoughtful whenever I visit and I am always made to feel at ease.
I am always telling friends and family how lucky we are to have Mum at Dothan House, the staff are
amazing.
Reply from Carmen Trandafir, Admin at Dothan House

We thank you for sharing your feedback and we are more than happy to take care of Mum.
Your continuous support, it is very much appreciated.
Kind regards.

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Review from Stephen W (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been very well looked after by all the staff at Dothan House.
When my mum has visitors, they are very well treated and the staff take time to speak to them about Mum.
The care home is always clean and well looked after.
staff always keep in contact regarding my mum.
Me and my family are
very happy that my mum is there.
Reply from Carmen Trandafir, Admin at Dothan House

We thank you for sharing your reveiw. We will continue to keep Mum happy and safe while in our care.
Your continuous support is very much appreciated.

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Review from B E (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home was recommended to me and we are very pleased with the service being provided. There have been some items lost which has been disappointing but overall we are happy with the care being provided.
Reply from Carmen Trandafir, Admin at Dothan House

Your review is much appreciated.
Thank you for your continuous support, please be assured we will do our best to keep Mum as comfortable as possible with us.
Kind regards.

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Review from Colin E (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Dothan House enough because of the extraordinary care they have given my mother. When my mother arrived there eight months ago she was in a very poor state both emotionally and physically. She had problems with her personal hygiene which was sorted out within a week or so. My mother's
mental health was so poor because of stress and anxiety, this took several months to solve but with gentle care and immense patience the staff have changed my mother into a very restful and sensitive person. Along with this my mother now looks ten years younger and an absolute joy to visit. The whole team, from the management, the care team and domestic staff, are always friendly with big smiles on their faces and my mother says how much she loves them all. Finding this place was the best thing we could have done for our mother.
Reply from Carmen Trandafir, Admin at Dothan House

Your feedback is very much appreciated. We will do our best to maintain high standards of care and cleanliness at Dothan House. Our aim is to give to all our lovely residents a good quality of life and we can achieve this together.
Thank you for your continuous support. Kind regards, Deputy Manager, Dothan House.

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Review from Sarah C (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very kind and sweet to the residents. They really care and make the residents feel at home. Communication with the care home is always clear and helpful. My dad seems happy there and the community are nice.
Reply from Carmen Trandafir, Admin at Dothan House

Your feedback is much appreciated. Thank you for your continuous support, and we assure you will do our best to make Dad as comfortable as possible with us.
Kind Regards.

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Review from sue s (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Dothan House five months ago, after a stay in hospital and was in a poorly state. With the care, patience and encouragement of the staff, her general condition has improved greatly.
When I visit I am always warmly welcomed by all the staff. The Covid rules are upheld, which is reassuring.
Mum is kept clean and nicely dressed and her room is always tidy and very clean.
She enjoys singing along to the music afternoons and when there's a birthday celebration.
I feel my mum is treated with respect and much kindness.
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Review from Stephen H (Son of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visit my dad most weeks and find the staff always caring and considerate. The facilities are good the lounges have tv and music playing. My dad's room is a nice size and the home always has events lined up for the residents to celebrate birthdays and special days on the calendar.
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Review from Tracy G (Daughter of Resident) published on 20 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a resident at Dothan House for 10 years the longest residing resident until he passed away in March 2018, when myself and my husband first brought Dad to Dothan house we didn't know what to expect but after being shown around we were reassured throughout his time there he was cared for with
respect and dignity always smartly dressed and clean they also had many activities for all the residents even taking them out on trips we would like to thank all the staff and management for caring for Dad
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Review from Steve H (Son of Resident) published on 21 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother's dementia reached the point that she needed continuous support Dothan House was recommended to us as the place where she would receive the best care and attention for as long as it would be needed. This was a very difficult decision for us but from the moment we visited Dothan House
we were absolutely sure it would be perfect for her.
The staff are fantastic! Nothing is too much trouble for them and they all clearly love what they do for people who need round-the-clock help every day. All residents are treated with the utmost dignity and respect and are looked after with great compassion.
The ever smiling staff know everyone's likes and dislikes and make sure that residents every need is met, whatever that may be! In addition, there are always plenty activities going on to interest residents and make sure they are both stimulated and entertained.
Sadly my mother passed away recently but we will be forever grateful to the staff of Dothan House for everything they did for her.
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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Dothan House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Dothan House is calculated as follows: ( (158 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dothan House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dothan House

What types of Care is Dothan House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dothan House have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dothan House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dothan House to the centre of Romford?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dothan House to verify any information. View our terms and conditions. Dothan House has an Basic Service - more info.