Dothan House

458 Upper Brentwood Road, Gidea Park, Romford RM2 6JB
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9.8 26 Reviews
  • Dothan House, Romford
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Care Provided by Dothan House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1400
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

These are standard fees, but each placement fees are based on the needs.

These prices are only a guideline, please contact Dothan House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Nadia Murphy (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • All families are welcome to visit their loved ones throught the day, except meal times.

Parking

  • The home hss parking available behind the building

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Dothan House Reviews (26)

9.8

Dothan House has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years.
Over all time Dothan House has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 6
  • 8
  • 17
  • 9
Reviewer Connection to Dothan House
  • 12
  • 10
  • 2
  • 1
  • 1
Total of 26, showing 21-26
Review from Tracy G (Daughter of Resident) published on 20 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a resident at Dothan House for 10 years the longest residing resident until he passed away in March 2018, when myself and my husband first brought Dad to Dothan house we didn't know what to expect but after being shown around we were reassured throughout his time there he was cared for with
respect and dignity always smartly dressed and clean they also had many activities for all the residents even taking them out on trips we would like to thank all the staff and management for caring for Dad
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Review from Steve H (Son of Resident) published on 21 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother's dementia reached the point that she needed continuous support Dothan House was recommended to us as the place where she would receive the best care and attention for as long as it would be needed. This was a very difficult decision for us but from the moment we visited Dothan House
we were absolutely sure it would be perfect for her.
The staff are fantastic! Nothing is too much trouble for them and they all clearly love what they do for people who need round-the-clock help every day. All residents are treated with the utmost dignity and respect and are looked after with great compassion.
The ever smiling staff know everyone's likes and dislikes and make sure that residents every need is met, whatever that may be! In addition, there are always plenty activities going on to interest residents and make sure they are both stimulated and entertained.
Sadly my mother passed away recently but we will be forever grateful to the staff of Dothan House for everything they did for her.
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Review from Richie S (Son of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team were absolutely fantastic in caring for my mum when she stayed at Dothan House during Jan/Feb 2017. The staff clearly love their jobs and are excellent at them. They treated my mum with compassion, dignity, care, and always with a smile. I can't really fault the level of care
and dedication to the job. For example, someone would even wash her feet on a regular basis! I just wish more people in this world approached life as they do - it would definitely be a better place. Maybe I'll come and stay there myself one day! Thanks again to the manager and all the staff at Dothan House. My mum misses you all so much already x
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Review from Derek B (Husband of Resident) published on 16 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased with the level of care that my wife receives from all of the staff at Dothan House. They are caring and helpful and always welcoming. I am confident that her needs are being met by compassionate staff that take the time to get to know my wife and her needs. It was a difficult decision to
put my wife who has early onset Alzheimer's into a home, but I get full reassurance from Dothan House that her needs her met.
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Review from S G (Daughter of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that my mother was given the best care possible for her last 18 months of her life while suffering from dementia. She was safe, warm, clean, well fed and entertained as much as could be.
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Review from Alex (Daughter of Resident) published on 23 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my sisters and brother chose Dothan House from many care homes available to us in the South East of England and were very happy with the quality of care provided.
My father was provided with dedicated one to one care meeting his individual needs from the moment he entered the care home until
he passed away six months later.
The care staff seemed to genuinely care for him and made his comfort and well being their priority.
We were particularly impressed by some of the senior care staff and the manager who were always willing, available and skilled in all areas, providing one to one personalised care to my father and the other residents.
The staff were always willing to go the extra mile and tailor the service provided to the desires and needs of my father and his family.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Dothan House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Dothan House is calculated as follows: ( (160 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 191 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dothan House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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