The Gables Care Home

13 St Mary's Road, Netley Abbey, Southampton SO31 5AT
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9.3 43 Reviews
  • The Gables Care Home, Southampton
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Care Provided by The Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £950 – £1300
The price(s) shown are provided by the care home. Contact The Gables Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sonrisa Care Ltd
  • Privately Owned

Person in Charge

  • Sam Henderson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (5)

Parking

  • On site parking

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The Gables Care Home Reviews (43)

9.3

The Gables Care Home has a Review Score of 9.3 (9.339) out of 10, based on 6 reviews in the last 2 years.
Over all time The Gables Care Home has 43 reviews.

Overall Experience
  • 38
  • 5
  • 0
  • 0
  • 0
Date Published
  • 43
  • 2
  • 6
  • 6
  • 37
Reviewer Connection to The Gables Care Home
  • 18
  • 8
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from June J (Daughter of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My step mother has been at The Gables for over 2 months now and I can only praise the way she has been treated. All the staff are amazing. They treat the residents as equal and always have time for a quick chat which is very important to them. The food is very good and well presented. Occasionally,
my step mother can't sleep and even the night staff are very kind and ask her if she would like to go downstairs with them for a while. So overall, I have nothing but praise for The Gables and the way the manager runs it.
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Review from Lynette K (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited other care homes, when we entered The Gables you could feel the friendliness of everyone. Staff and residents were smiling and happy. Everyone was helpful and made you feel at home. Mum, who was very reluctant to go into a care home has been happier than we have seen her for many months.
All my questions were dealt with in a very professional manner and I cannot praise staff and management too highly.
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Review from Lesley K (Daughter-in-law of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is treated well and is always treated with respect. She is always clean and tidy and her room is always clean and tidy. The staff are excellent and always kind and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 9.3 (9.339)

Overview of Review Score

The Review Score of 9.3 (9.339) out of 10 for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for The Gables Care Home is calculated as follows: ( (57 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for The Gables Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Gables Care Home to verify any information. View our terms and conditions. The Gables Care Home has an Basic Service - more info.