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Care Provided by The Vale Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Vale Care Home for full pricing details and T&Cs.
Contact The Vale Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (1)
Visiting
- The Vale welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Street Parking is available.
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The Vale Care Home Reviews (31)
8.6
The Vale Care Home has a Review Score of 8.6 (8.557) out of 10, based on 3 reviews in the last 2 years.
Over all time The Vale Care Home has 31 reviews.
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Review from Paula G (Daughter of Resident) published on 24 January 2020 Submitted via Website•
Overall Experience
This is a great care home. My Dad is in the home, he is enjoying his time there, and is well looked after. There is always something going on from bingo to singers. The meals are lovely, and there is plenty of variety. The staff are wonderful, they work very hard, and the home is kept clean.
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Review from R W (Granddaughter of Resident) published on 21 May 2019 Submitted via Website•
Overall Experience
My Nan stayed at The Vale for approx 15 months and I think the care she received was very good. When I visited I was made to feel welcome and that it was very much Nan's home. The carers were helpful and accommodating even though at times it seemed quite chaotic! The appearance of The Vale is a little on the shabby side but don't be put off by this, it felt homely and not at all clinical. The carers treated Nan in the same way we did, with encouragement and reassuring her she was OK. This was both a comfort to her but also us. I would have no doubt in recommending The Vale to others.
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Review from Carina H (Granddaughter of Resident) published on 5 June 2018 Submitted via Postal Card•
Overall Experience
My nan always seems happy and gets on really well with the staff. I cannot fault The Vale and the staff.
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Review from Chris B (Relative of Resident) published on 23 May 2018 Submitted via Postal Card•
Overall Experience
Our welcome at The Vale has always been very friendly and warm. The staff are very caring and patient and professional. Our Aunt's room is very nice and comfortable, there is a general, pleasant atmosphere and cleanliness. As a whole we consider our Aunt is being cared for well, generally, her needs are being met. To me, The Vale sometimes appears rather overcrowded with people sat everywhere, even in the corridor. We have been sometimes and it appears noisy.
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Review from Alison B (Niece of Resident) published on 23 May 2018 Submitted via Postal Card•
Overall Experience
As relatives, we have always been made very welcome. Sometimes it is very frustrating when I try and ring up because the phone keeps cutting out.
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Review from Sue P (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card•
Overall Experience
From my husband and my first visit, we found The Vale very friendly and homely. The staff are kind and considerate.
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Review from Maria L (Daughter-in-law of Resident) published on 17 January 2018 Submitted via Website•
Overall Experience
The staff there are so lovely, welcoming and friendly. We have not seen Mum as happy for years as she was at The Vale. She loved it there.
The manager and her deputy are amazing and they get to know them individually and what works for each of them to make them happy.
The manager and her deputy are amazing and they get to know them individually and what works for each of them to make them happy.
We can’t thank them enough for getting to know her so well and being able to help her so much. We have some amazing photos of Mum joining in with the great activities. The manager and team certainly have created a loving place there.
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Review from Michael G (Grandson of Resident) published on 10 November 2017 Submitted via Postal Card•
Overall Experience
Nice friendly environment, the staff are always happy to help. The residents always look very happy.
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Review from C A (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card•
Overall Experience
The staff are hard working and I admire them for the job they do. I find them friendly and polite. I now have peace of mind that my mother is safe and has the level of care that I could no longer provide. I visit mum 2-3 times a week and have gotten to know the staff, so I have confidence in their abilities - if mum's not well, they call the doctor (antibiotics this month). If her teeth go missing, they contact the dentist.
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Review from R C (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card•
Overall Experience
The Vale provides a lot of stimulation for the residents both on a personal level or group. The food is imaginative and good, both these things are important to my mother as she enjoys both. She is content at The Vale which makes me happy.
↩Reply from Cem Osman, Assistant to Director of Care at The Vale Care Home
The Vale is a large house, formerly the parsonage, and retains much if its original features. Management and staff are dedicated to the well-being of our residents and treat them with the uppermost dignity and respect and is the main priority of The Vale. We have a ‘Good’ rating for both Caring and...
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Review from Mary S (Friend of Resident) published on 17 March 2017 Submitted via Postal Card•
Overall Experience
The Vale is a home offering good care and friendship to all residents. Staff are continuously monitoring frail and vulnerable residents. Residents look clean and tidy. Activities to promote mobility and mental activity are regularly done. Activities including local churches and schools take place. Medical assistance is quickly obtained if required.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2025Overall
Inadequate
Inadequate
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Vale Care Home.
Upcoming Events
There are no upcoming events for The Vale Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for The Vale Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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