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Care Provided by Rugby Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Rugby Care Centre to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Serene Care Ltd
- Private Owned
Person in charge
- Sarah Harding (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (3)
Visiting
- Visitors are welcome to Rugby Care Centre at any time. However, please feel free to get in touch to make an appointment with one of the knowledgeable and friendly staff who would love to show you around the newly refurbished Home.
Parking
- There is a car park to rear of the property off Murray Road and is for exclusive use for those visiting the Home.
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Rugby Care Centre Reviews (102)
9.1
Rugby Care Centre has a Review Score of 9.1 (9.145) out of 10, based on 5 reviews in the last 2 years.
Over all time Rugby Care Centre has 102 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Rugby Care Centre
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Review from D H (Son of Resident) published on 31 March 2017 Submitted via Website•
Overall Experience
The Rugby Care Centre is exactly the kind of establishment that my mother was looking for. It offers support and bespoke care when necessary in comfortable and homely surroundings while enabling independence and acknowledging residents as individuals. The staff are wonderful and the people, as well...
The Rugby Care Centre is exactly the kind of establishment that my mother was looking for. It offers support and bespoke care when necessary in comfortable and homely surroundings while enabling independence and acknowledging residents as individuals. The staff are wonderful and the people, as well as the place, have combined to make my mum now feel that the Rugby Care Centre is her home.
Review from J T (Friend of Resident) published on 30 March 2017 Submitted via Website•
Overall Experience
My friend is very well looked after, kept clean and tidy and she says that the food is good. The staff are very kind and the care home is clean - everyone works hard to keep things at a high standard and the home is really lovely and warm.
My friend is very well looked after, kept clean and tidy and she says that the food is good. The staff are very kind and the care home is clean - everyone works hard to keep things at a high standard and the home is really lovely and warm.
Review from I L (Niece of Resident) published on 30 March 2017 Submitted via Website•
Overall Experience
I have been requested to provide a review online and could not be more happy to do so. My aunty has been in Rugby Care Centre since January. Although she has relocated to Rugby, to be closer to her family, Rugby Care Centre has been fantastic in helping her settle in. As part of her wider family, I...
I have been requested to provide a review online and could not be more happy to do so. My aunty has been in Rugby Care Centre since January. Although she has relocated to Rugby, to be closer to her family, Rugby Care Centre has been fantastic in helping her settle in. As part of her wider family, I can say she could not be better cared for anywhere. We have peace of mind knowing that all her needs are attended to with care and dignity.
Review from R S (Grandson of Resident) published on 30 March 2017 Submitted via Website•
Overall Experience
My granddad is very happy living at Rugby Care Centre, he is well looked after and we have never had any complaints from him at all. It is clean and tidy and the menu is healthy and suited to my granddad's needs. We are always given a wonderful and warm welcome and nothing is too much trouble for...
My granddad is very happy living at Rugby Care Centre, he is well looked after and we have never had any complaints from him at all. It is clean and tidy and the menu is healthy and suited to my granddad's needs. We are always given a wonderful and warm welcome and nothing is too much trouble for the staff!
Review from Jack K (Friend of Resident) published on 28 March 2017 Submitted via Website•
Overall Experience
I was initially apprehensive about my friend going into a care home, but after visiting her, I find all my fears were groundless. Rugby Care Centre is a clean, warm and lovely place and the staff are friendly and professional. I was made to feel at home during my visit and I can't praise the staff...
I was initially apprehensive about my friend going into a care home, but after visiting her, I find all my fears were groundless. Rugby Care Centre is a clean, warm and lovely place and the staff are friendly and professional. I was made to feel at home during my visit and I can't praise the staff and management highly enough for the quality of life my aunt has.
Review from Catherine J (Daughter of Resident) published on 27 March 2017 Submitted via Review Postal Card•
Overall Experience
We got a warm welcome from all staff, manager to the cook, a cup of tea, a room was free for us to talk to mum without disruption or her wandering off. Which was nice as it gave you a chance to be a normal family again. Every time I visit I feel happy as I know my mum is happy, even though she...
We got a warm welcome from all staff, manager to the cook, a cup of tea, a room was free for us to talk to mum without disruption or her wandering off. Which was nice as it gave you a chance to be a normal family again. Every time I visit I feel happy as I know my mum is happy, even though she thinks I'm her sister.
The staff talk to her at her level, with dignity and she is clean and her hair is always combed.
Review from Owen J (Grandson of Resident) published on 27 March 2017 Submitted via Review Postal Card•
Overall Experience
My son and I went to visit my nan. My son is five and was made to feel welcome by the staff and had a milkshake. All the staff were very polite and the place looked very clean.
My son and I went to visit my nan. My son is five and was made to feel welcome by the staff and had a milkshake. All the staff were very polite and the place looked very clean.
Review from A R (Resident / Service User) published on 17 March 2017 Submitted via Website•
Overall Experience
I have been visiting the care home for the last few months for day care and have had a wonderful time and made loads of friends. The care is wonderful as are all the staff and its always lively and great fun.
I have been visiting the care home for the last few months for day care and have had a wonderful time and made loads of friends. The care is wonderful as are all the staff and its always lively and great fun.
Review from L G (Resident / Service User) published on 17 March 2017 Submitted via Website•
Overall Experience
I had a week's respite stay at the Rugby Care Centre and had an absolutely wonderful time there - it felt as thought I was on holiday and really enjoyed the food and activities along with the great company and very caring staff. Looking forward to my next respite stay.
I had a week's respite stay at the Rugby Care Centre and had an absolutely wonderful time there - it felt as thought I was on holiday and really enjoyed the food and activities along with the great company and very caring staff. Looking forward to my next respite stay.
Review from Susan W (Daughter of Resident) published on 16 March 2017 Submitted via Review Postal Card•
Overall Experience
Mum has had dementia for 12 years and up until March 2016, was cared for by my dad at home with the help of carers and my sister and I. Our biggest fear was that Mum would decline rapidly when she went into a home - as had happened on the 3 or 4 occasions. She had gone for respite when dad first...
Mum has had dementia for 12 years and up until March 2016, was cared for by my dad at home with the help of carers and my sister and I. Our biggest fear was that Mum would decline rapidly when she went into a home - as had happened on the 3 or 4 occasions. She had gone for respite when dad first was diagnosed with cancer. Mum has been here since March 2016 and I can honestly say she is looking better and really cared for by each and every member of the wonderful team here. They are all kind and thoughtful and nothing seems too much trouble.
It's a shame we had to go outside of our own county of Northamptonshire to find such a home but we are very happy indeed to have found Serene Care Home just over the border is Warwickshire.
Mum is totally incommunicative. She does not walk or talk or really show any sign of understanding or emotion. She has to be in bed for 95% of the time and regularly turned and changed. She is looked after really well - better than anywhere else except at home with dad.
It's a shame we had to go outside of our own county of Northamptonshire to find such a home but we are very happy indeed to have found Serene Care Home just over the border is Warwickshire.
Mum is totally incommunicative. She does not walk or talk or really show any sign of understanding or emotion. She has to be in bed for 95% of the time and regularly turned and changed. She is looked after really well - better than anywhere else except at home with dad.
We would highly recommend this home.
Review from Jean B (Resident / Service User) published on 16 March 2017 Submitted via Review Postal Card•
Overall Experience
The care I receive is very good, they are very kind and will help you with anything you need. The food is nice and well set out.
We have activities. We are knitting, card making, jigsaw and many other things they make visitors very welcome.
The care I receive is very good, they are very kind and will help you with anything you need. The food is nice and well set out.
We have activities. We are knitting, card making, jigsaw and many other things they make visitors very welcome.
Review from MP (Brother of Resident) published on 23 November 2016 Submitted via Website•
Overall Experience
The Rugby Care Centre is a really fantastic home. The staff really do try and make you feel like you are at home and it's a very relaxing environment.
The food is nice, the atmosphere is fun and the bedroom was good enough.
The food is nice, the atmosphere is fun and the bedroom was good enough.
The home do not different between treating local authority and private...
The Rugby Care Centre is a really fantastic home. The staff really do try and make you feel like you are at home and it's a very relaxing environment.
The food is nice, the atmosphere is fun and the bedroom was good enough.
The food is nice, the atmosphere is fun and the bedroom was good enough.
The home do not different between treating local authority and private residents equally nice and everyone feels like they are a part of a big family.
Review from KJB (Resident / Service User) published on 22 November 2016 Submitted via Website•
Overall Experience
Rugby Care Centre is fantastic. The staff are kind, caring and always have lots of time for me.
I enjoyed the food and the facilities and would come back here if I ever needed care.
I enjoyed the food and the facilities and would come back here if I ever needed care.
The home is right on the main street to just near town which is very nice.
Rugby Care Centre is fantastic. The staff are kind, caring and always have lots of time for me.
I enjoyed the food and the facilities and would come back here if I ever needed care.
I enjoyed the food and the facilities and would come back here if I ever needed care.
The home is right on the main street to just near town which is very nice.
Review from S T (Son of Resident) published on 19 August 2016 Submitted via Review Postal Card•
Overall Experience
My mum has a great time at the care home and I can't thank the staff enough for taking such good care of my mum. I would recommend this home to others.
My mum has a great time at the care home and I can't thank the staff enough for taking such good care of my mum. I would recommend this home to others.
Review from P S (Resident / Service User) published on 5 August 2016 Submitted via Review Postal Card•
Overall Experience
I had a great time at Rugby Care Centre and really enjoyed my stay there. The manager was so kind and lovely and I felt safe and protected while there. They took care of my every need and I couldn't ask for a nicer place. Thank you team for a lovely experience.
I had a great time at Rugby Care Centre and really enjoyed my stay there. The manager was so kind and lovely and I felt safe and protected while there. They took care of my every need and I couldn't ask for a nicer place. Thank you team for a lovely experience.
Review from John K (Son of Resident) published on 5 August 2016 Submitted via Review Postal Card•
Overall Experience
Very friendly home. The staff and management team made us feel so welcome with their lovely manner. They have great facilities and I really like how warm the place is. I especially like the garden which is a calm place to relax.
Very friendly home. The staff and management team made us feel so welcome with their lovely manner. They have great facilities and I really like how warm the place is. I especially like the garden which is a calm place to relax.
Review from Roberta H (Niece of Resident) published on 7 July 2016 Submitted via Website•
Overall Experience
My uncle stayed at the care centre for a week and really enjoyed himself.
They really seemed to take good care of him and it took a big weight off our minds that he was ok.
The home staff were friendly and made my uncle feel very welcomed.
They really seemed to take good care of him and it took a big weight off our minds that he was ok.
The home staff were friendly and made my uncle feel very welcomed.
He stayed in a nice ensuite room with a view of the...
My uncle stayed at the care centre for a week and really enjoyed himself.
They really seemed to take good care of him and it took a big weight off our minds that he was ok.
The home staff were friendly and made my uncle feel very welcomed.
He stayed in a nice ensuite room with a view of the garden and was able to enjoy the freshly baked cakes, teas and coffees there.
They really seemed to take good care of him and it took a big weight off our minds that he was ok.
The home staff were friendly and made my uncle feel very welcomed.
He stayed in a nice ensuite room with a view of the garden and was able to enjoy the freshly baked cakes, teas and coffees there.
There was an activities person that made a lot of effort so I was told and we would have no reservations in bringing him back
Review from J L (Resident / Service User) published on 7 July 2016 Submitted via Website•
Overall Experience
I really enjoy my stay here and am treated like a princess. I couldn't ask for more from the staff, management and owners.
I used to be very lonely but when I came to Rugby Care I got a new family and am so happy I chose this home to stay in.
I used to be very lonely but when I came to Rugby Care I got a new family and am so happy I chose this home to stay in.
Everyone is kind, treats me with respect and dignity.
I really enjoy my stay here and am treated like a princess. I couldn't ask for more from the staff, management and owners.
I used to be very lonely but when I came to Rugby Care I got a new family and am so happy I chose this home to stay in.
I used to be very lonely but when I came to Rugby Care I got a new family and am so happy I chose this home to stay in.
Everyone is kind, treats me with respect and dignity.
Review from C N (Resident / Service User) published on 30 June 2016 Submitted via Website•
Overall Experience
I had a great time staying at the home and will definitely recommend it to others.
The place was very nice, food was lovely caring staff.
I was treated with dignity and kindness and will definitely be sure to come back if I need to.
The place was very nice, food was lovely caring staff.
I was treated with dignity and kindness and will definitely be sure to come back if I need to.
Thank you for a wonderful time
I had a great time staying at the home and will definitely recommend it to others.
The place was very nice, food was lovely caring staff.
I was treated with dignity and kindness and will definitely be sure to come back if I need to.
The place was very nice, food was lovely caring staff.
I was treated with dignity and kindness and will definitely be sure to come back if I need to.
Thank you for a wonderful time
Review from Lesley C (Friend of Resident) published on 1 June 2016 Submitted via Website•
Overall Experience
It has been really good visiting my friend here for the past few months. Every time I come here, I get greeted by friendly staff, get offered teas/coffees and get to see some nice activities going on. It's a nice fun environment and it feels more like home! The personalised boxes outside of the...
It has been really good visiting my friend here for the past few months. Every time I come here, I get greeted by friendly staff, get offered teas/coffees and get to see some nice activities going on. It's a nice fun environment and it feels more like home! The personalised boxes outside of the residents rooms are all nice touches too.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Rugby Care Centre.
Upcoming Events
There are no upcoming events for Rugby Care Centre.
Awards / Recognitions (3)
- 28 Feb 2020Recipient: Rugby Care Centre
- 01 Feb 2018Recipient: Rugby Care Centre
- 01 Apr 2017Recipient: Rugby Care Centre
Meet the Team (0)
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