Rugby Care Centre

53 Clifton Road, Rugby CV21 3QE
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8.8 102 Reviews
  • Rugby Care Centre, Rugby
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £850
  • Self-Funded Residential Dementia Care: from £850

These prices are only a guideline, please contact Rugby Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Harding (Manager)

Local Authority / Social Services

Admission Criteria

  • Accepts Private as well as Social Care Referrals
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors are welcome to Rugby Care Centre at any time. However, please feel free to get in touch to make an appointment with one of the knowledgeable and friendly staff who would love to show you around the newly refurbished Home.

Parking

  • There is a car park to rear of the property off Murray Road and is for exclusive use for those visiting the Home.

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Rugby Care Centre Reviews (102)

8.8

Rugby Care Centre has a Review Score of 8.8 (8.815) out of 10, based on 4 reviews in the last 2 years.
Over all time Rugby Care Centre has 102 reviews.

Overall Experience
  • 89
  • 11
  • 1
  • 0
  • 1
Date Published
  • 102
  • 4
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  • 98
Reviewer Connection to Rugby Care Centre
  • 22
  • 16
  • 13
  • 11
  • 7
  • 7
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 1-20
Review from Carrie S (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy that my mum is being cared for by the manager and the wonderful staff at the Rugby Care Centre. They offer specialist and compassionate care, the support my mum receives with her everyday living and recreational needs is excellent. I feel very confident that my mums best interests are
being met by lovely caring staff. I highly recommend this kind and homely centre. I am very grateful to everyone working at The Rugby Care Centre.
Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for sharing such kind words about Rugby Care Centre. We are truly delighted to hear how happy you are with the care and support your mum is receiving from our dedicated manager and wonderful team.Providing specialist and compassionate care is at the heart of everything we do, and it's incredibly rewarding to know that your mum's everyday living and recreational needs are being met to such a high standard.Your confidence in our team means the world to us, and we are grateful for your heartfelt recommendation. We will be sure to share your lovely feedback with the staff, as it will undoubtedly brighten their day.Thank you once again for taking the time to share your experience-it inspires us to continue delivering the kind and homely care we pride ourselves on.

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Review from Cymbre B (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Rugby care centre for nearly 2 years. We are very pleased with the service that my mother receives in the centre. The staff are second to none and provide individual care for her. They attend to her every need and show her love and affection.
We feel very lucky to have got her a
place at Rugby Care Centre and would hate for her to leave.
Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for your heartfelt feedback! We are truly delighted to hear that your Mum has been happy with the care she's received over the past two years. Providing individual care with love and attention is at the core of what we do, and it means the world to us to know that you feel reassured and pleased with her experience. We are so grateful for your kind words and trust-they inspire our team to continue delivering the best care possible. Thank you for sharing this lovely comment!

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Review from Marc T (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This being my first visit to Rugby care home I definitely feel a lot more relaxed to know my Mother is in such good hands. seeing the level of care from the hard working team has put my mind at ease.
knowing my Mother is in such capable hands and getting round the clock care and attention really does
mean the world to me and i can see that she's happy.


Thank you so much everyone at Rugby Care Home who make my Mum's quality of life so much better.

Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us to hear that you feel reassured and at ease knowing your Mother is happy and well-cared for. Our dedicated team works hard to provide the best care and create a warm, supportive environment for all our residents, and it's incredibly rewarding to know we've made a positive difference.We're so grateful for your trust in us, and we'll continue to do our very best to ensure your Mum's happiness and well-being. Please don't hesitate to reach out if there's anything we can do to support her further.Thank you again for your wonderful feedback-it's truly appreciated by everyone here at Rugby Care Home.

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Review from Sally M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are excellent, caring, thoughtful, very happy to assist residents and relatives.
The rooms are adequate but really very small and not sufficiently roomy for relatives to visit. Visiting in the sitting room can be noisy at times because of the TV so conversations can be tricky.
I'm hopeful
that the garden will be used more this year when warm weather allows.
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Review from Linda W (Wife of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
When I saw the house, it looked like the Hammer House of Horror. It is dark and gloomy. My husband's room had only a flimsy 5 tog cover on the bed with the stuffing in it sparse and patchy through age and years of use. The whole place, including the back garden, has exposed pipes (I suspect sewer pipes
by the smell). The paved pathways are so uneven and are a trip hazard.
Most of the residents were asleep in their wheelchairs or asleep at the table, with faces in their food. Staff were so overworked they had no time to chat to residents.
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Review from Matt H (Son of Resident) published on 3 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Rugby Care Centre for almost 18 months now and we are more than satisfied with the care he is provided.
Dad suffers from dementia, but it is clear when we visit that he is extremely well looked after, and content, in his surrounding. The staff and management are excellent
and provide an excellent level of care and attentiveness. It was Dad's 80th Birthday last week and the staff provided food and balloons when his friend visited to celebrate with him, which was brilliant and really appreciated.
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Review from P H (Friend of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was one of a small group of friends who visited a resident for his 80th birthday. Not only were we provided with a nice room so that we could meet all together, and we were delighted to see that our friend appeared in a good state, evidently well-looked after. Moreover, the care staff clearly knew
him well, and were wonderful in providing a lovely buffet for us (too much for us to manage, in fact!). They even took photos that we can share of this very reassuring and enjoyable occasion. Many thanks to all concerned.
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Review from Lin M (Son of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for several years. Throughout this time I have always considered her support and care to be extremely caring and professional. The carers really care, building a good rapport with the residents. I feel very confident that my mother is in good hands.
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Review from Cherry K (Friend of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the care second to none. The staff are so friendly and caring - nothing seems to be any trouble.
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Review from D S (Son of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager, Carers and the Activities Coordinator and all of the other brilliant staff look after mum with care, compassion, humour, and experience which really engages her and gives our family comfort in unprecedented times, we are really appreciative of all of the things they all do on a daily basis
and the chats on the phone.
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Review from M D (Resident) assisted by family/friend published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy and content with the care given to me and feel safe and secure with my care.
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Review from Linda D (Daughter of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and attention given to my mum. Nothing is ever too much trouble either for the caring staff or management.
You feel welcome as soon as you walk in the door.
Thank you to everyone your care for my mum is greatly appreciated.
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Review from June W (Niece of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The short time my aunt was in this care home for respite, the service and care for her was outstanding. We all take comfort to know that there is a home for her to go into; should she ever need it.
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Review from Rob (Son of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always friendly, they spend lots of time with the residents and most important of all, the staff all understand the residents and what is going on at this point in their lives. I would recommend Rugby Care 100%.
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Review from B R (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very worried about my father in law not coping at home and was delighted when he moved into Rugby Care Centre. Its been a great relief and I can see he is well taken care of there.
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Review from Lisa (Granddaughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are wonderful and really took care of nan really well. They always went above and beyond and nothing was too much trouble.
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Review from Stacey R (Niece of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to send a quick note to say that the team at Rugby Care Centre really are doing a good job. The home is so lively and fun all the time which is so different than other homes which tend to seem so quiet in comparison. There's things happening all the time and I think that's very nice for
the people that stay in the home. Also, it's good that they are just on a main highstreet so they can get out and about easily.
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Review from Nick W (Grandson of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran came in for respite under the moving on bed system and the staff were absolutely wonderful in getting her rehabilitated and on her feet.
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Review from Donna P (Granddaughter of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this care home more highly - gran has been made to feel very welcome and settled in wonderfully. The activities are great and very lively environment.
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Review from M B (Daughter of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
-Mum has been really well looked after and taken care of - the food is lovely, and the staff are very kind and caring.
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Current Review Score: 8.8 (8.815)

Overview of Review Score

The Review Score of 8.8 (8.815) out of 10 for Rugby Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Rugby Care Centre is calculated as follows: ( (38 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.065 Points relating to the number of positive Reviews for Rugby Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 4 Positive Reviews ÷ 5.8 = 0.69
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rugby Care Centre

What types of Care is Rugby Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rugby Care Centre have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Rugby Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rugby Care Centre to the centre of Rugby?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rugby Care Centre to verify any information. View our terms and conditions. Rugby Care Centre has an Basic Service - more info.