Northfield House

My wife has been resident here for 1 year now and I have found that she is always well dressed and groomed. She seems always to be well-fed and contented with her situation. I am happy that she is well cared for.

A pleasure to complete this review. Excellent service and always a warm welcome.

Due to Covid-19, I have not been able to visit as much as I like but staff are always available to video call.

My mum was taken to Northview from hospital and as a family we were a little concerned about my mum settling in, but due to the friendliness and caring given by the staff she has settled in fine.

Very friendly and welcoming.

I am very happy with the care and the staff are very caring and efficient. I am kept informed and nothing seems too much trouble.

From the moment both my parents arrived, both they and I were welcomed and the home continued to be so. All the staff have consistently shown kindness and always very friendly. During the COVID crisis, the staff have also helped to make it possible for us to at least see each other through windows by moving my parents to a suitable room when I visit.

Very pleased with the home.

Thank you to all the amazing staff at Northfield House for all you do.

My father is happy here and I would recommend it to anyone looking for a home for a loved one.

Would recommend to anyone!

My family and I personally would recommend Northfield House and the lovely team led by the manager.

Our mother resided at Northfield House for 18 months, under difficult circumstances. She was made to feel as welcome as she could. They were happy to help at all times, day or night. They understood her situation.... and ours, with all worries for her care and safety being met. The staff were kind, caring and patient. We can only praise them for the hard and sometimes tireless work they do. The home is a little worn around the edges but improvements were being made all the time whilst she was there. If you want a home that cares can recommend.

Northfield House may not be one of these brand new very plush care homes but it is well equipped, very clean and warm. If you are looking for first-rate care for your loved one then this is the home to care for them. From the day my dad went to stay there following a long stay in hospital we knew he was in excellent hands. All members of the staff are polite and friendly....and they really know their stuff when it comes to the care of their patients. My dad suffered very bad vascular dementia following a heart problem, this made him quite difficult to help but the staff here knew exactly how to handle this situation keeping dad safe and his dignity intact. We as a family would like to take this opportunity to express our thanks for helping dad at a very difficult time.

Whilst my mother was reluctant to go in to care, Northfields made this a comfortable last couple of years.

An excellent care home. Small, homely, clean and tidy and always smells nice. Every single one of the management and staff are wonderful caring people and nothing is too much trouble. They treat all of the residents with dignity, respect and kindness. I have seen them treat challenging behaviour in the same caring way, never raising their voices. My mother-in-law passed away there after a six-month stay, at the grand age of 100. She was happy and settled there from the day she went in. Myself and the rest of the family will be eternally grateful for the wonderful care she received there. If you are unsure about where to place your relative you won't be disappointed with Northfield House. Relatives and friends are also very welcome and we were always offered drinks.

Management staff are always willing to listen and take action for the care of resident Nothing is too much trouble.

I am a constant visitor to the home and their standards continue to be very high.

Our mum has been a resident for the last 8 months during which she has been really well looked after by the caring and very friendly staff.

The home has high standards of cleanliness and is always very tidy. Visitors are warmly welcomed and offered tea and coffee. It would be nice to have another room downstairs when visiting but appreciate there isn’t the space to allow for this. Mum can sometimes be picky with her food but staff always offer alternatives.

We have been able to decorate her room and bring in furniture which has helped her settle in really well. There are various activities happening each day which the residents are encouraged to take part in.

This is a lovely care home. Staff are very polite and caring, they have a good understanding of age-related conditions. They get to know and understand each resident and their needs. When I have visited there is always a carer in the lounge chatting away with the resident or doing some form of activity. Any concerns or questions are dealt with straight away and they keep families informed. Residents always seem happy. I cannot fault this care home on any level.